[Resolved]  Karvy National India Insurance Mediclaim Policy — cheating

Address:

Gautam Buddha Nagar, Uttar Pradesh

Sir/Madam,

This is to inform you that Karvy had offered a mediclaim policy under the renowed name of National India Insurance. They had given us a pamphlet stating
*from the very first day of policy login all the disease except AIDS, Heart Transplant, Knee Transplant, will be covered.
*pregnancy cover after nine months will be covered.
*there will be no capping
*emergency situation will be covered.
apart from these other few promises were given

we bought the policy, we got the cards but received no policy bond details or any conditions etc. We asked for the policy but they said its available on the net.. We just relied on there pamphlet and their representative's word. We kept on asking for the policy but got no response.
Now in an emergency, I got my wife admitted in Metro, informed the agency, and when again contacted the agency they replied, there is a waiting period of three months. They asked me to look for the conditions on net, there is a login password, which I havent recieved yet. So how can i know about condition,. Karvy people are not replying. I am feeling very cheated and frustrated.
I want to know few things,
How can a company sell their plans giving wrong information on their pamphelets?
Can a company say no for the policy hard paper and ask their clients to rely on internet?.
If this will happen, how can an internet unfriendly people will come to know about the policy?
Isnt this a proper case of cheating and fraud?
Please look into the matter, so that these people wont cheat anyone again.


Kavindra Sachan
Sahara Samay News Channel,
[protected]
Noida