[Resolved]  Karvy — non Refund of the IPO

Address:Mumbai City, Maharashtra

ASHOK G. JAIN
Rm no. 30, 2nd floor
Janki NIketan,
Dr.R.P.Road,
Mulund (west)
Mumbai 400080
[protected]
[protected]
[protected]
CC: TO SEBI


Dear Concern

I am Mr ASHOK G. JAIN have applied for Multi Commodity Exchange IPO (MCX) having application number 24439698 on dated 24/2/2012.
For this IPO, I have given a cheque having of 142416/- of saraswat co-operative bank having cheque number 646058 .
Our depository participant is CDSL
Other details are as follows:
DP ID - 1201120
Client ID[protected]
I was allotted 6 shares for the above application which was being credited in my Demat account on 8/3/2012
ECS credit sent by Karvi for the refund amount is failed by my bank (saraswat co-operative bank [mulund R.R.T road branch])

So for the refund amount, While contacting karvi's toll free number on date 13/3/2012, they replied that they have made a cheque of balance amount 136224/- and have sent in a registered post having courier number 128066 on dated 12/3/2102 itself. They also told us to contact nearest post office for the Regd. post

on date 15/3/2012 and 16/03/2012,twice a day we had inquired for the cheque in post office but they replied that they have not received any courier for this number 128066.
on 18/3/2012, we again inquired on karvi's tollfree number and I got reply that the refund amount cheque is being send from Over Night courier Express on 16/3/2012 and we will get that courier in next 2-3 days.Their way of co-ordinating with me was very poor.

After 7 days from that we have not received the courier I again inquired for the refund cheque on 28/3/2012 and they replied that on 16/3/2012 they have send from over night courier having courier number [protected] and if I have not received courier then to inquire in nearest over night courier branch.

I also inquired in over night courier (andheri branch) giving my courier number, they again replied that they do not have any courier number like what I mentioned to them ([protected])


Till today's date, I have not received courier of my refund amount.
So as per SEBI rule, please send my cheque with the appropriate interest on the refund value as soon as possible


Yours Investor
ASHOK G. JAIN
[protected]
[protected]
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Mar 19, 2017
Complaint marked as Resolved 
Verified Support
Feb 16, 2017
Karvy Customer Care's response
Dear Investor,

This is an old issue which had been addressed. In case you still have an issue that is not been addressed, please send a mail to sudha.[protected]@karvy.com so that we can resolve your issue to your satisfaction.

Regards,
Team Karvy
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