[Resolved]  Kasna Indane Gas Service — delay in delivery of lpg cylinder

KASNA INDANE GAS SERVICE — NON DELIVERY OF LPG

I am having connection No. K-18149 from Kasna Indian Gas Service, Shop No. 16H, Alpha-II, Greater Noida. I had booked one cylinder on 14.07.08. I was promised that the LPG would be delivered within 4 days as usual. But till date the cylinder has not been delivered. On asking about the same on 21.07.08 I was told by the person who attended the phone that the LPG was brough to my house on 18.07.08 and the person retured seeing my house locked which is absolutely wrong. However I was told the delivery would be made in 4-5 days. I would remind the competent authority that this is their usual reply to any customer who approches the agency for non-delivery of LPG. I contacted the Agency again on 29.07.08 and 05.08.08; on both these time I was told that the LPG would be delivered within 3-4 days. Now the agency is saying that I had booked the cylinder on 29.07.08 only and it would take another 2-3 days for the delivery. Kindly arrange for some expert enquiry in to the matter of similar nature so that the agency people's intention behind embarrassing the consumers could be found out. Why can't you provide the consumer with some computer generated number at the time of booking the cylinder to avoid this type of fraudulant activities of the persons sitting at the agency.

Please do the needful to resolve my problem.

Renuka Sathya Babu
Greater Noida.

6th August, 2008

Indane Gas — Delay in providing refill cylinders.

Sir,
I would like to inform you regarding the delay of supply of refill Gas cylinder by Indane Gas company.
They only send us the cylinder only after we request them for the second time. This is happening every month.
I don't no whether my complain will go unheard, but with lots of hope i request you to look into the matters.
Thanking You.

KASNA INDANE GAS SERVICE — Delay in providing refill cylinders.

SIR,
Last month, I had booked a cyllinder with M/S Kasna Indane Gas Service, Greater Noida, Gautam Budh Nagar(U.P.). My consumer number is 13447. Till date, the same is not delivered to me, Because I live on first Floor.Delivery man said that I would not give the cylinder on first floor.and He had used filthy language against me. When I went to the agency to complaint about it, the staff had not given satisfied answer about it.. I request you to please look into the issue.

KASNA INDANE GAS SERVICE — REQUEST FOR DBC

My self satya pal singh is existing customer (Consumer No- K18442) of "KASNA INDANE GAS SERVIE". Since last 2 months i am trying to get DBC, but no body is ready to answer and every time give me next week time. So pls take a resionable action.

Regards
satya pal singh

KASNA INDANE GAS SERVICE — A reality check

I am also a consumer of the same Gas Agency and I want to use this platform to defend the people who work at this gas agency, or for that matter any other gas agency. As far as Kasna Indane is concerned whenever I had a question or a problem, I had easy access to the owner of the agency. How? She has actually always given out her contact number to people for years and years. She is understanding and polite and if you give her a chance to actually tell you her side of the story, you would not see the point in filing complaints on websites.

If you watch the news or read the newspaper, you will know that gas shortage is a problem and it happens rather often. You will also know that blackmarketing is a racket run mostly by people outside of the Gas Agencies. Today instead of just looking for ways to make our lives comfortable, we have learnt this new habit of making life miserable for others by complaining. If there is a shortage or backlog or cylinders, what will the supplier do? Create cylinders by magic? Why dont we just accept the reality of living in a heavily populated country and have a backup option ready.

Let us, in this new year, become a bit more understanding and a lot more practical.

I am also a consumer of the same Gas Agency and I want to use this platform to defend the people who work at this gas agency, or for that matter any other gas agency. As far as Kasna Indane is concerned whenever I had a question or a problem, I had easy access to the owner of the agency. How? She has actually always given out her contact number to people for years and years. She is understanding and polite and if you give her a chance to actually tell you her side of the story, you would not see the point in filing complaints on websites.

If you watch the news or read the newspaper, you will know that gas shortage is a problem and it happens rather often. You will also know that blackmarketing is a racket run mostly by people outside of the Gas Agencies. Today instead of just looking for ways to make our lives comfortable, we have learnt this new habit of making life miserable for others by complaining. If there is a shortage or backlog or cylinders, what will the supplier do? Create cylinders by magic? Why dont we just accept the reality of living in a heavily populated country and have a backup option ready.

Let us, in this new year, become a bit more understanding and a lot more practical.

ioc lpg cylinder — Shortage / Delay in refill LPG cylinder

D/Sir,
I couldn’t be getting a refilled LPG cylinder from M/S Sarada Gas Agency this time after attempted in line on 21-03-10 & 24-03-10. My booking date is 07-02-10. I don’t know for what abnormalities are going on this time for shortage in supply of refill LPG cylinder in M/S Sarada Gas Agency.
Please do the needful action and solve this problem at the earliest.
Thanking you
Yours faithfully,
Sanjoy kumar
Contact no [protected]

My Consumer No : 14020

Distributor’s Code No : 05300169

Kasna Indane Gas Service — delay of supply gas

dear sir
myself Mr. Brahmananda Parida, C-247, P-3, Gr. Noida, UP complain gainst kasna indane gas service. My Cust No. 25469. Myself book gas on 26th August 2010 but till i have not receive the same. till 1st september myself complain the agency 5 times. All times they told me that it will reached today. today(1st Sept) they sow me the delivey slip with fake sign that they delivery in our room.

please take a look & solve our problem.

i will thank full to you

brahmananda
[protected]

kasna gas service — not delivery of refill

seventeen days ago i booked cylinder is not deliverd yet. my consumer code is k23352 and address is B - 95, P3, Greater noida.

INDANE GAS/LPG CYLINDER — complaint about the service

customer no-01713

name -B.uma maeshwara rao

address-31/2/1 majeed nagar

saligramam,madras

pin code[protected]

bill no -2713

bill date[protected]

received[protected]

Respected sir,
Iam using indane gas from your agency for many years...today i received cylinder...the person who came to deliver the cylinder is NATARAJAN...every time whoever comes to deliver the cylinder i will give five rupees more than the bill rate...but today this(NATARAJAN) asked 15 rupees more than the bill date...he shouted like anything..he said your agency is not giving sufficient salary...so that only he is collecting from the customers..he(NATARAJAN ) shouted for that in front of my house......this is the way you treat your customers??? if these activities continues again i have to take legal action..i have also forwarded this complaint to indane gas company.. i hope you will take necessary action to solve this...please send acknowledgment for this mail.

thanking you

Dear Sir,

I booked the gas cylinder on 30.05.11 & 21.06.11 respectively, my customer no. is 26767, i tried to call to agency for last 5 days nobody picking the phone. i request you to all pls deliver the cylinder ASAP.

Binod Kumar Jha
[protected]

My Customer no. 26767, i booked the gas cylinder on 30.05.11 & 21.06.11 respectivelly & I have already complain twice on same but still not refill cylinder came. I am not understand what is happening there, weather all cylinder only for black marketing not for the genuine customer. i hve tried for last 10 days on phone but phone is not picking by anybody or engaged.

I request you pls send the cylinder as soon as possible.

Binod Kumar Jha
[protected]

Kasna Indane Gas Services — Refill of Cylinder

I am not getting refill of cylinder from KASNA GAS Services, Greater NOIDA.
Consumer No. K- 012420

Kind Regards,
Alok Kumar Gupta ([protected])
consumer No. K-012420

Address - B-336, Sigma-01,
Gas Agency Name - Kasna gas Services, Greater NOIDA

non receipt of LPG against refill booking no
[protected]
k31368