Indian Oil Corporation [IOC] Customer Care
Indian Oil Corporation Ltd
Customer satisfaction rating: 9%
Submit a Complaint
8543
COMPLAINTS

Indian Oil Corporation [IOC] Customer Care

Indian Oil Corporation Ltd

Website:
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Address
SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road
New Delhi
New Delhi District
Delhi
India - 110003

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
930
down
524


Additional info
Registered Office
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051
Tel: +91 22 2644 7327
Fax: +91 22-2644 7961

Corporate Office
IOCL Corporate Office, 3079/3, Sadiq Nagar, J B Tito Marg, New Delhi - 110049

Barauni Refinery
P.O. Barauni Refinery, Dist. Begusarai - 861114 (Bihar)

Gujarat Refinery
P.O. Jawahar Nagar, Dist. Vadodara - 391320(Gujarat)

Guwahati Refinery
P.O. Noonmati, Guwahati - 781020 (Assam)

Haldia Refinery
P.O. Haldia Refinery, Dist. Midnapur - 721606 (West Bengal)

Mathura Refinery
P.O. Mathura Refinery, Mathura - 281005 (Uttar Pradesh)

Panipat Refinery
P.O. Panipat Refinery, Panipat - 132140 (Haryana)

Pipelines Division

Head Office
A-1 Udyog Marg, Sector-1, Noida - 201301 (Uttar Pradesh)

Northern Region
P.O. Panipat Refinery, Panipat - 132140 (Haryana)

Western Region
P.O. Box 1007, Bedipara, Morvi Road,Gauridad,Rajkot - 360003 (Gujarat)

Southern Region
139, Nungambakkam High Road, Chennai - 600034

Eastern Region
14, Lee Road, Kolkata - 700020

Marketing Division

Head Offices
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051

Northern Region
IndianOil Bhavan, 1, Aurobindo Marg, Yusuf Sarai, New Delhi -110016

Eastern Region
IndianOil Bhavan, 2, Gariahat Road, South (Dhakuria), Kolkata - 700068

Western Region
IndianOil Bhavan, Plot No. 33, G Block, Bandra Kurla Complex, Bandra East, Mumbai - 400051

Southern Region
IndianOil Bhavan, 139, Nungambakkam High Road, Chennai - 600034

R&D Centre
Sector 13 Faridabad - 121007 (Haryana)

Assam Oil Division
P.O. Digboi - 768171 (Assam)

IBP Division
34-A, Nirmal Chandra Street, Kolkata - 700013

View More Information...

Customer satisfaction rating
9%
Complaints
8543
Pending
0
Resolved
795
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Indian Oil Corporation [IOC] related photos (675)

Indian Oil Corporation [IOC] Complaints & Reviews

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Indian Oil Corporation [IOC] — is taken more money is telling stories and talking too much cylinder cost 335 rupees is taken 380

 Dhanu2201 on Oct 17, 2018
Is taken more money is telling stores and talking too much cylinder cost 335 rupees is taken 380 is taken more money is telling stores and talking too much cylinder cost 335 rupees is taken 380is taken more money is telling stores and talking too much cylinder cost 335 rupees is taken 380is taken more money is telling stores and talking too much cylinder cost 335 rupees is taken 380is taken more money is telling stores and talking too much cylinder cost 335 rupees is taken 380...
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — complaint on. agnidhwaj dealer

 P. Sucharitha on Oct 16, 2018
Sir your dealer m/s AGNIDHWAJ gas company is not effectively implementing the supply of lpg gas against genuine booking. Their modus operanda is to cancel the booking on their own with out making any effort to supply the gas. They repeat this 3 0r 4 times and inform the customer that the connection has been terminated for not rising the demand for supply of gas. They would make the customer pay 234 rupees and inform that you have to book for gas afresh. They done the to me. When approached they informed me that the booking has been cancelled with out asining any reason. I have adequate proof for...
Complaint comments  Read comments [2]Complaint category Utility Services

Indian Oil Corporation [IOC] — non receipt of subside in bank account

 suvnedu on Oct 16, 2018
My customer ID is[protected]. I have transferred my gas connection from Mamun Cantt (Punjab) to Secunderabad (Smruti Gas Agency) during Nov 2017. After purchase of cylinder on full payment, subsidies amount which is due for me that not to credited my bank account. After several request made by me from the last one yr, till my subsidies amount has not yet been credited. Even if the dealer has not take any interest to resolve this issue. Hence I am requesting to solve this issue at the earliest without further delay....
Complaint comments  Read comments [1]Complaint category Gas Stations

Indian Oil Corporation [IOC] — indian oil corporation [ioc] pending for dedup. is anything need to be done from my side

 nsmehra on Oct 16, 2018
Status of my new connection is shown below. Whats next step? Is any action needed from my side?

Reference no. : n1810051174415820245862
Application date : [protected]
Consumer name : narinder singh mehra
Address : 505, 5th floor, sns arcade a block, hal old airport road, near rajeshwari talkies, bangalore banglaore-urban, karnataka, 560017

Your distributor : ananth gas agencies
Status message : kyc generated. Pending for dedup. Date :[protected]
Kyc no. : [protected]
Kyc date :[protected]...
Complaint comments  Read comments [1]Complaint category Gas Stations

IOC — gas subsidy

 NK Handa on Oct 15, 2018
Sir,
I am the customer of State Bank of India my subsidy has become inactive, which i have linked back to the bank but not linked yet, please link it to my lpg connection.

Bank details :
Account name : Nawal Kumar Handa
E-mail : handa60@hotmail.com
Saving Bank Account no. :[protected]
Ifsc code : SBIN0050254
SBI, IOC Branch, Patiala

Lpg details :
Company name : indane
Consumer no. : xxxx729
Last refill cylinder supplied on[protected]
Lpg id :[protected]
Dealer name : Surinder gas agency -147001
Complaint comments  Read comments [1]Complaint category Utility Services

Indian Oil Corporation [IOC] — less gas being supplied from vendor. cylinder filled with water

 Ajay Sukla on Oct 15, 2018
My lpg id is 9610597.

I am having connection from sharma gas company uttam nagar.

I am always complaining the the person who is supplying the gas. But always the measurements is proper but filled with water. Usualy my cylinder runs for 40-46 days. Since i have shifted here. It is running only for 17-18 days. Please look into this matter seriously.
Thanks and regards....
Complaint comments  Read comments [1]Complaint category Gas Stations

Indian Oil Corporation [IOC] — scam at iocl petrol pump

 s.kohli2000 on Oct 15, 2018
There is a puncture scam at your prashant vihar petrol pump. Yesterday, after filling fuel i went for air top up. The guy filling air informed that there are puncture in 2 tyres. Then 3-4 people if his team started removing tyres. When one of the guy was pretending to remove stones (Actually he was creating punctures), others distracted me. They declared that both tyres had 6 punctures and both tyres had valves damaged. As i had driven 90 km without any issues that day. They created punctures while distracting me and fleeced me of rs 950....
Complaint comments  Read comments [2]Complaint category Gas Stations

Indian Oil Corporation [IOC] — cheating in fuel quantity

 vaibhav.mathur1995 on Oct 14, 2018
Indian oil pump sector 29, faridabad is doing cheating in a very big way. Today as on 14th october, 2018 i went to this petrol pump and their metre showed me 72litres of diesel was filled my car but the fact that my car audi a-6 has a fuel tank of 65 litres. Already their was 3-4 litres of diesel in my car. So a maximum of 62 litres could be filled in my car, they did a scam of 10litres. No employee was accepting this. I want indian oil to take strict action against this petrol pumo or i am going to police to file a complaint. I am attaching the bill and the photo of the metre.
Contact
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — aadhar inactive in npci [Resolved]

 imtiyazaquib@gmail.com on Oct 14, 2018
Dear sir,
I am the customer of canara bank, my subsidy has become inactive, which i have linked back to the bank but not linked yet, please link it to my lpg connection.

Bank details :

Account name : aquib imtiyaz
Account no. :[protected]
Ifsc code : cnrb0001405
Canara bank danapur

Lpg details :

Company name : indane
Consumer no. : cx7072530
Lpg id :[protected]
Dealer name : vaishali enterprise

Aadhar no. :[protected]

Please active my subsidy in...
Complaint comments  Read comments [2]Complaint category Banks

Indian Oil Corporation — cylinder delivered without rubber washer.

 Achusow on Oct 12, 2018
I received my cylinder on 26/09/2018 from sri giridhar gas agency bearing the consumer number cx21444026. When i opened the top to fix it i found that it was delivered without the rubber washer. I had to use the old cylinders washer inorder to use the new one. I opened it on 12/10/2018. It is a clear symbol of negligence from the indane gas corporation....
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — late delivery causes too much hassle

 Sana Tahmeen on Oct 12, 2018
Booked on 29th septmbr 2018 n recieved msg on 9th oct but still waiting at home for 4days with all pending outdoor work. Becomes very difficult for nuclear member to wait at home whole day wasted. Atleast delivery man's contact nbr should be given to contact. Even though they r paid by government for the job., they always demand extra delivery charges....
Complaint comments  Read comments Complaint category Utility Services

Indian Oil Corporation [IOC] — fraud in filing

 Bhuvanraj on Oct 12, 2018
Iam completing you that your employes are cheating common people if i asked them they are embrashing me and i am son of si so i inform you take further action the complent is that if i ask them to put 100 rupees petrol to tank they put 50 rupees petrol to tank by giving false indication they are making false filling and i ask them what is it they say we are filled it correctly and they show some people and say they are also visiting us and filling the petrol to bike they never complement us and they said it must be false‚Äč with your bike for this iam answering that my bike is new and well in condition...
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — complaint about not being delivered from cylinder time

 pk nehwal on Oct 12, 2018
I govt. Servant from my village far away in delhi and my elderly parents live in the village. But every time the gas cylinder is booked, the gas cylinder does not reach the village from time to time and whichever gas cylinder goes to distribute in the village, it takes money from the cash memo separately from the villagers, which is against the indian government rules. Legal action should be taken against distributors of such gas cylinders....
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil — lpg subsidy not receiving on my new bank account

 czaraju15 on Oct 12, 2018
I have already updated aadhar to my new bank account number to receive lpg subsidy for my indane gas connection (Consumer # [protected]) as instructed by indial oil customer service, they told me it will take 14 working days to update the new bank account. It has been more than 1 month and still the new account number is not yet updated. The last subsidy got transferred to my old salary account which i do not use any more. Please please advise as i am sick and tired of indian oil's customer service's unprofessionalism, they are so rude on call, not ready to listen and they disconnect. Please help......
Complaint comments  Read comments Complaint category Utility Services

Indian Oil Corporation [IOC] — lost connection book

 amit831992 on Oct 11, 2018
Dear sir,
My name is asha devi. I have lost my indian gas connection book. I do not know of consumer id number. I don't know what should i do to get new connection book. Please help me. I provide some detail about the connection.
1. Consumer name: asha devi
2. W/ o: mr aditya narayan singh
3. Type of connection: pradhan mantri ujjwala yojana (Pmuy)
4. Register mobile no: [protected]
5. At+po - tundi dist - dhanbad, jharkhand 828142

Yours faithfully,
Asha devi...
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — non-delivery of cylinder

 Josephtt on Oct 11, 2018
I had booked cylinder on 20th of aug and bill was issued on 6th of sep. Without delivering the refill, the bill was cancelled after ten days. I had again booked refill on 24th of sept. But no cylinder is delivered so far. I had contacted them over phone many times, on all occasions they promise to deliver the very same day, but so far they have not complied. I very urgently need the refill.
Distributor.. Dreams indane distributors....
Complaint comments  Read comments Complaint category Food

Indian Oil Corporation [IOC] — punture man

 Shubham Shandilya Sharma on Oct 11, 2018
Puncture man at hari nagar at the ioc gas station charged me 50 rupees per puncture of the tyre even when it was mentioned that the entire tyre punctures are rs.50... When i asked for his seniors number, the puncture guy refused to give me the number even when i asked for it... Kindly look into the matter as i am highly disappointed by the level is dissatisfaction such a big brand is giving its customer. The pump is at hari nagar near the clock tower... Kindly look into it or i ll contact higher authorities...
Complaint comments  Read comments [1]Complaint category Gas Stations

Indian Oil Corporation [IOC] — filling of diesel

 kkonda on Oct 11, 2018
Yesterday i filled a diesel of rs.500 at rishi fuel services hyderabad. The reading position of my tank is reserve and i filled a diesel of rs.500 and the reading showing half tank and i shocked, when i ride for 55kms and it is came to reserve. Means the retailer is filling air instead of diesel. Plz take proper action on him and check. The retailer is rishi fuel services, hyderabad...
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — disala

 Chadana on Oct 11, 2018
Sri mandaya distica nagamagala thaloka bogadhi villeg=1=disala mix other products bogadhi bank nagamangal and no air in thisa bank and no response costmara i am kidally reqsateda plz sol the problem more mix in products this complenta please response imedetale sir and solve the problem sir no mix in starting in 3 mothes but not acostion aney oppisir...
Complaint comments  Read comments [1]Complaint category Banks

Indian Oil Corporation [IOC] — misbehaviour of petrol pump staffs at bidhannagar, durgapur, w. b.

 TARUN KUMAR CHATTERJEE on Oct 11, 2018
This is to inform you that in our locality at bidhannagar petrol pump of your franchise in durgapur, west bengal the pump operators misbehaving with the customers along with me on the reason that they are not willing to serve the petrol as already many pump are present. Only one pump is being operated. Other staffs are simply gossiping and no work has been done.
Therefore, since only one pump is being operated that is why the pump becomes very crowded and always in rush. If said to other staffs to run the other pump they used to misbehave with us and say only one pump will be operated.
Complaint comments  Read comments Complaint category Motorcycles & Scooters

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