Indian Oil Corporation [IOC] Complaints & Reviews

Dear Sir/Madam,

I am an Indane LPG consumer with Consumer No. [protected]. I had booked a refill on 23.09.2025 with reference number[protected], and an invoice was generated on 01.10.2025. However, despite receiving an SMS stating that the refill had been delivered, I have not received the cylinder till date.

I lodged a complaint online on 08.10.2025 (Complaint/Service Request No.[protected],...

Dear Indane Customer Care.
My Consumer :ID [protected]
Dealer Name : Ganapathyvel Indane Gas Agency

I am writing to formally escalate a recurring issue with the cylinder delivery service from Ganapathyvel Agency.

Whenever I place an order for a cylinder, I pay the full amount online in advance. However, during delivery, the delivery person still demands an extra ₹90 in cash. If we refuse...

On 5/7/2025 we were at Karaikudi
and at subhalatchumi Agencies, kovilor Road, Karaikudi- the worst pump - no air, no suggestion book, no name for manager...

I booked a cylinder from Navi app of indane company but I cancelled it because o[censored]navailable of empty cylinder through indane app but I havent get refund please initiate the refund to bank account from which money has been deducted I have all proof of online payment and Indian oil cancelled booking but they are showing that Refund has been initiated but I haven't received any refund in bank account...

Respected Sir/Madam,

I am writing to lodge a complaint regarding an underweight LPG gas cylinder delivered by your authorized distributor Om Sai Indane, located in Patna.

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🔹 Consumer Details:

Consumer Name: sonam kumari

Consumer Number: [protected]

LPG ID: 2-00408133370000000059055330

Invoice Number: 5-[protected]

Delivery...

Dear Sir,
Our officer IGNOU Regional Centre has purchased gas connection on 16.03.1992 from Akhand Jyoti Gas agency, Patliputra, as our organisation at that time running there. My SV NO. is 251021 and consumer No. is A-1888. Now I want to transfer the connection to M/s Shaheed Ganesh Gas Agency, Bigrahpur. We have submitted Consumer Card, Affidevit for missing of SV, Declaration, Format for Re-activation, Aadhar, PAN etc but they...

Dear Team,
This is regarding MIS-USE/FRAUDANTLY booked and delivery of 2 LPG cylinders on my consumer id.
On 31st march 2025 and 2nd April 2025 I have received total 5 text messages on my mobile number registered with INDANE[protected] regarding booking and delivery of the 2 LPG Cylinders respectively.
Here I want to tell you that I did not book any of those LPG Cylinders on 31st march 2025 and 2nd April 2025 and...

I booked LPG cylinder from Indian oil Corporation on 7th-Apr-2025 with amount of 855 INR. I paid full amount at the time of booking. When delivery boy came to delivery the cylinder he charges extra amount 50INR. he said Due to increase of cylinder prices we charging extra amount. But at the time of booking it showed only 855INR and there is no announcement of price increase.

In the Invoice it showing 855INR only. but they...

I am writing to express my frustration regarding the repeated issues I have encountered with the delivery of my gas cylinder. This marks the third consecutive instance in which the delivery agent has failed to deliver my cylinder, despite receiving notifications indicating that it has been delivered. It appears that the agent has handed my cylinder over to an individual dressed in black and collected payment from them, even though I have...

Indane gas cylinder - not delivered even after 11 days of invoice generation

Address: Bengaluru

Complaint : Indane Gas Cylinder refill not delivered

Consumer Number :Jaya Prakash

Distribution Agency : Chandra Shekar Distributors, Bangalore

I had booked for Indane Gas Cylinder refill on 03rd Jan 2025 and the invoice was generated on 03rd Jan 2025 with the order reference...

I got my car filled with diesel worth RS 4086 at the petrol
pump and this payment has been transferred by scanning the
tax code on the petrol pump machine which has been done
by the customers hand but the petrol pump owner says that
this amount has been transferred to Indian Oil Corporation
and I have not received it and extra money is being taken
from him. Please investigate this matter and refund...

Our LPG gas cylinder distributer is Indane Saroj gas agency. Everytime we book LPG, delivery boy ask for delivery charges, from Rs.20 to 50. Most of the time payment we had done payment because o[censored]rgency of cylinder. This time I strongly refuse. The delivery boy refuse to give cylider and ask to collect it from office. This is everytimes problem....

We've been loyal Indane gas subscribers for a decade, but now we're facing serious issues with Someshwara Indane Gas, Adoni, (518301).
Cylinders aren't being delivered to Kadithota village that is 8km away from the location, affecting all households. On top of that, we're slapped with an additional ₹25 charge when we go to the agency godown, despite the bill showing ₹875 on the Indane portal.
Over 10+ households in our...

Hello Indian oil team- I used to petrol my car in your station. But most of the time they used to tell me that they dont know how to credit the points, i used to write my mobile number in back of the slip. They promises always they will credit in short period of time. But this is not true in all the pertrol station. I used to fill my tank for 2k to 2.5k every week, but they used to credit for 200.rs or 300.rs of bill. Recently I did the same...

The road on Dalmia vihar, pushpanjali farms new delhi 110061 is in bad condition and need to be repair on permanent basis by iocl.

MCD and people commuting daily from this road has raised a serious concern as it damage vehicle and lot of accident happen due the same.

I have attached the picture with location and need immediate solution by your team as it belongs to you....

Consumer ID [protected]
Distributor name neelakanth indane
Everytime gas delivery man charges 40 to 50 rs which is not right, when questioned he says it is compulsory and demands. Till now I have paid around more than 2000 rs extra combing all deliveries....

On 26th July 2024 at Indian Oil Sarita Vihar outlet I requested fuel refilling of Rs. 551.27 and an invoice was generated with invoive no. [protected] with FCC ID 4684600. The invoice slip displays that Rs. 5.82 litres has been added to my vehicle but the pump staff siphoned the entire fuel in a separate container instead of putting it in my vehicle, also the vehicle did not register any addition in fuel in terms of range or digital...

Please do something regarding daily attacks of red monkeys on kids and adults and they are targeting houses as well it is very dangerous to go outside of house specially for kids and senior citizen . Our address is B- 19 gandhi path, Ganpati marg, vaishali nagar 302021.

The concerned agent, SHAW INDANE, has abruptly cancelled my booking despite several phone calls sent as reminder for delivery.
In their SMS message sent on 11/06/24 evening, they have mentioned " NON AVAILABILITY OF CUSTOMER" on 3 attempts, which is FALSE.

I have verified at our apartment gate that no delivery person has approached at any time whatsoever.

Sir, about 10 years ago i had got the connection of domestic cylinder done from bonli indain gas agency (address- ground floor, main bus stand, bonli, rajasthan 322023), whose lpg id- [protected]. which i deposited back about 8 years ago and have taken back my security amount but till date i have not been given the surrender certificate due to which hp has disconnected my connection 2 months ago. i went to your quoted indane gas agency and talked to the owner and also sent complete information on his whatsapp [protected] but he is not providing me the surrender certificate.

Need information
Point - 1 why was my connection not closed when i submitted a connection?

Point-2 why is your bona fide agency not giving me the dedication certificate?

Point3- are you providing me the surrender certificate or i have to take the help of consumer court?

Point-4 who is responsible for the trouble i faced?

Request by
Jhandu lal meena
Vi- kundli nadi
Post- gambhira
Tehsil - malarna dungar
District - sawai madhopur
Rajasthan
322021
Mobile number [protected]
Email id [protected]@gmail.com

Indain lpg id- [protected]