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Indian Oil Corporation [IOC] Customer Care
Indian Oil Corporation Ltd
| Webpage: | www.iocl.com |
SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road New Delhi New Delhi District Delhi India - 110003 |
Customer Care Phone Numbers and Contacts
Toll-free:
Phone:
183
114
97
54
83
52
65
39
66
40
66
42
64
41
104
82
Additional info
Registered Office
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051
Tel: +91 22 2644 7327
Fax: +91 22-2644 7961
Corporate Office
IOCL Corporate Office, 3079/3, Sadiq Nagar, J B Tito Marg, New Delhi - 110049
Barauni Refinery
P.O. Barauni Refinery, Dist. Begusarai - 861114 (Bihar)
Gujarat Refinery
P.O. Jawahar Nagar, Dist. Vadodara - 391320(Gujarat)
Guwahati Refinery
P.O. Noonmati, Guwahati - 781020 (Assam)
Haldia Refinery
P.O. Haldia Refinery, Dist. Midnapur - 721606 (West Bengal)
Mathura Refinery
P.O. Mathura Refinery, Mathura - 281005 (Uttar Pradesh)
Panipat Refinery
P.O. Panipat Refinery, Panipat - 132140 (Haryana)
Pipelines Division
Head Office
A-1 Udyog Marg, Sector-1, Noida - 201301 (Uttar Pradesh)
Northern Region
P.O. Panipat Refinery, Panipat - 132140 (Haryana)
Western Region
P.O. Box 1007, Bedipara, Morvi Road,Gauridad,Rajkot - 360003 (Gujarat)
Southern Region
139, Nungambakkam High Road, Chennai - 600034
Eastern Region
14, Lee Road, Kolkata - 700020
Marketing Division
Head Offices
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051
Northern Region
IndianOil Bhavan, 1, Aurobindo Marg, Yusuf Sarai, New Delhi -110016
Eastern Region
IndianOil Bhavan, 2, Gariahat Road, South (Dhakuria), Kolkata - 700068
Western Region
IndianOil Bhavan, Plot No. 33, G Block, Bandra Kurla Complex, Bandra East, Mumbai - 400051
Southern Region
IndianOil Bhavan, 139, Nungambakkam High Road, Chennai - 600034
R&D Centre
Sector 13 Faridabad - 121007 (Haryana)
Assam Oil Division
P.O. Digboi - 768171 (Assam)
IBP Division
34-A, Nirmal Chandra Street, Kolkata - 700013
View More Information...
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051
Tel: +91 22 2644 7327
Fax: +91 22-2644 7961
Corporate Office
IOCL Corporate Office, 3079/3, Sadiq Nagar, J B Tito Marg, New Delhi - 110049
Barauni Refinery
P.O. Barauni Refinery, Dist. Begusarai - 861114 (Bihar)
Gujarat Refinery
P.O. Jawahar Nagar, Dist. Vadodara - 391320(Gujarat)
Guwahati Refinery
P.O. Noonmati, Guwahati - 781020 (Assam)
Haldia Refinery
P.O. Haldia Refinery, Dist. Midnapur - 721606 (West Bengal)
Mathura Refinery
P.O. Mathura Refinery, Mathura - 281005 (Uttar Pradesh)
Panipat Refinery
P.O. Panipat Refinery, Panipat - 132140 (Haryana)
Pipelines Division
Head Office
A-1 Udyog Marg, Sector-1, Noida - 201301 (Uttar Pradesh)
Northern Region
P.O. Panipat Refinery, Panipat - 132140 (Haryana)
Western Region
P.O. Box 1007, Bedipara, Morvi Road,Gauridad,Rajkot - 360003 (Gujarat)
Southern Region
139, Nungambakkam High Road, Chennai - 600034
Eastern Region
14, Lee Road, Kolkata - 700020
Marketing Division
Head Offices
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051
Northern Region
IndianOil Bhavan, 1, Aurobindo Marg, Yusuf Sarai, New Delhi -110016
Eastern Region
IndianOil Bhavan, 2, Gariahat Road, South (Dhakuria), Kolkata - 700068
Western Region
IndianOil Bhavan, Plot No. 33, G Block, Bandra Kurla Complex, Bandra East, Mumbai - 400051
Southern Region
IndianOil Bhavan, 139, Nungambakkam High Road, Chennai - 600034
R&D Centre
Sector 13 Faridabad - 121007 (Haryana)
Assam Oil Division
P.O. Digboi - 768171 (Assam)
IBP Division
34-A, Nirmal Chandra Street, Kolkata - 700013
Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
Indian Oil Corporation [IOC] related photos (636)
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Indian Oil Corporation [IOC] Complaints & Reviews
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Indian Oil Corporation [IOC] — gas booking delivery | ||
Jb jbb rakesh on Sep 23, 2017 | ||
R/s, my booking was con no-7032564909 with ref no-200894 on 21/09/2017 then refill expected delivery was 1-3 days.After that cash memo generated on 22/09/2017 memo no-3000008803.Sir today nobody delivered any booking at home as well as they shows now booking cancel by reason door closed. But i can gave cctv footage about it that at my home all members were present and no any door was closed today and nobody related to iocl visited my home. Please solve my problem and done necessary action about it.... | ||
 Read comments |  Motorcycles & Scooters | |
Indian Oil Corporation [IOC] — subsidy not credited in bank a/c | ||
Ch chattde on Sep 23, 2017 | ||
Consumer no : cx7234437; Cash memo no:3000053753 dt 13.09.2017. Delivery of refilled cylinder effected on : 14.09.2017. Bank : idbi bank; A/c no :1052104000005753. I have recorded " IDBI " as my official banker to credit my "LPG Subsidy" but surprisingly "Indane" official record is showing "SBI" as my banker ; recenttly I have closed my "SBI" bank acount. You are requested to update your record and to arrange credit of my due subsidy, at an early date.... | ||
| Read comments | Food | |
Indian Oil Corporation [IOC] — owner give us higher price petrol instead of we say give us simple one | ||
Pm Pmittal894 on Sep 20, 2017 | ||
Sir ur ioc petrol pump in narnaul deewan petrol pump give us higher price petrol instead of simple one whne we say give us simple one they said we have this only if u want u have to take this and sir we don't know they give us which one on higher price and sir we want only simple one sir they exploited us on the basis of monopoly and they rewind ur comapny status sir here all petrol pump doing this and here people don't know how to complaint about all this sir this is a really pathetic situation sir olz take a action as fast as possible... | ||
| Read comments | Motorcycles & Scooters | |
Indian Oil Corporation [IOC] — measurement | ||
Sy Syed Rasool on Sep 20, 2017 | ||
Dear sir i would like to complain about the appayana pump m. S palya # p/sc/ka/14/2075p80970. Today 20sep at around 11.42 to fill petrol of rs.100 to my 2 wheler and the meter showed 1.4lit, since i grew suspicious i removed the entire petrol from the tank, but the petrol was hardly.75ml, i complained to the owner of the bunk but he is not willing to accept his staff mistake, in return he is giving suggestions for my next visit to the pump. This is happening from the past many months so pls look into the matter. Thanks Syed rasul Ph. 8660445210... | ||
| Read comments [1] | Gas Stations | |
Indian Oil Corporation [IOC] — booking and delivery of cylinder (consumer no. 35124) distb. code 110489 (punjab gas service) | ||
Se sehgal_club on Sep 20, 2017 | ||
Sir, I have requested for refill the cylinder on 26/08/2017 vide booking reference number 901542 my booking order number is 2000040300, i have received the message that your cash memo no. 3000047656 generated on 16-09-2017 and still not received the cylinder. Kindly do the needful as soon as possible.. Looking for the positive reply and get the issue resolved...... | ||
| Read comments | Business & Finances | |
Indian Oil Corporation [IOC] — non-receipt of gas subsidy | ||
De devalekha1 on Sep 19, 2017 | ||
Subrata mallik 103-d, block f, new alipore, kolkata-700053 Consumer no — 00169 Linked to aadhaar no...536563340539 Distributor — flamecraft, 538, block n, new alipore, kolkata-700053 Cash memo no — 2000098166 dated — 16/08/2017 Subsidy amount — rs60.43 Not yet received — more than a month has elapsed My aadhaar no is linked to my bank account — have received subsidy in the past.... | ||
| Read comments | Other | |
Indian Oil Corporation [IOC] — lpg for home/ overcharged | ||
Su suprotim13 on Sep 19, 2017 | ||
Dear concern Today i got a new connection from madhavi gas agency indane gas distributor shaikpet hyderabad. I have been told that for a single cylinder i have to pay rs5000 without burner & rs6000 with a burner. The lady also told me for 2 cylinders they will charge rs7000. & lastly, when i enquire about the deposit she sad it's rs1500 refundable What i want to understand why is the company taking so much for one cylinder connection As per the details on the companies website, it shouldn't be more than rs2000-rs2500. I... | ||
| Read comments [1] | Gas Stations | |
Indane LPG — delivery of indane lpg cylinder | ||
Ki Kiran Kumar Vaishnav on Sep 19, 2017 | ||
Res. Si r, as i had booked lpg cylenderwith arjun gas agency, pragatinagar, naranpura, ahmedabad, gujarat, on dt.06/09/2017, booking no.893322, the agency says that they have delivered the cylender. But i have not recieved yet. I called them — they replaid me that your cylender will delivered within 2 days. Science dt.14/09/2017. Ther after they are not delivering the cylender. They are not picking up the telephone science 2 days. I called help line.. They also tolled me today that they can not register the complain and called tomorrow for the complain. So. When and how the delivery will b done... | ||
| Read comments | Utility Services | |
Indian Oil Corporation [IOC] — delay/bad service | ||
Pa Parthasarathy K S on Sep 19, 2017 | ||
Booked for indane customer no. 19160162 bengaluru 560094. Received confirm message on 4th.. Till now 15 days no supply. They dont care to call/leave message if door locked. Personally visited the supplier yesterday.. Promused deluvery today 0930 not supplied now 1430. On phone they spke arrogant. They lied they have holiday. Indane web is complicated not consumer friendly. Why not give e mail id short direct phone?... | ||
| Read comments | Utility Services | |
Indian Oil Corporation [IOC] — poor cylinder delivery complaint | ||
Sh shakey on Sep 18, 2017 | ||
I am customer (Consumer # 18841797) of indane gas our dealer/ supplier of gas cylindeer is sb gas agencey at marwari road bhopal (Madhya pradesh). This is regular feature of the agency (1) whenever we try to call either they do not pick the telephone it will ringing continuously or for long time it is engaged. It was noticed personally at times when we visit the agency, they just keep the phone off the hook. It is very difficult to get the number. (2) after making the booking on 08/09/2017 booking no 618608 i did not get cylinder at my home now i call to agency they did not pick... | ||
| Read comments | Utility Services | |
Indian Oil Corporation [IOC] — lpg distributor threatening to stop distribution | ||
Cs cskaranbhatia@gmail.com on Sep 18, 2017 | ||
I have received printed notice about mandatory check of gas oven by our distributor gra gas agency, basti sheikh, jalandhar-144002 In reference to this matter, i wish to know that whether it is mandatory or voluntary on part of consumer. And they are charging 180/- rs. For the same but its the liability of the company to ensure the safety of its consumers... They are threatening me to stop the lpg distribution if i dont pay... Is it legally valid to do so?... | ||
| Read comments | Gas Stations | |
Indian Oil Corporation [IOC] — not getting the lpg connection on transfer voucher - the complain is unresloved. | ||
Dr Dr Wajid Sajjad Jafri on Sep 18, 2017 | ||
The complain is not resolved. I have been given a helpline number in delhi and i have been calling that number but nobody picks up the phone. My complaint stands unresolved. Just providing the helpline number does not resolve the complain. This is for all to see that i have not still got the lpg connection despite having the transfer voucher. My complain stands unresolved for all practical purposes. Below is the reply from the feedback officer- Reply from our customer feedback officer is :- 1. No attachment received. 2. Veena gas agency falls under jurisdiction... | ||
| Read comments | Utility Services | |
Indian Oil Corporation [IOC] — not getting the lpg connection on transfer voucher | ||
Dr Dr Wajid Sajjad Jafri on Sep 18, 2017 | ||
I have surrendered my lpg connection at sahara distributors valsad gujarat. I submitted my transfer voucher to veena gas agency jamia new delhi. But they said there is a mistake in the transfer voucher as such they can not issue me lpg connection on transfer voucher. The sahara distributors are closed now and as such i can not get the mistake rectified. What i am supposed to do. I need lpg connection. I am without lpg connection for the last three months.... | ||
| Read comments | Utility Services | |
Indian Oil Corporation [IOC] — cheating in filling petrol | ||
R_ r_crossworld on Sep 18, 2017 | ||
I had filled petrol of rs. 200. A petrol service boy named "rakesh" does not set the count from "0". A rs. Start from 3. When i told him to set it to 0, he start abusing. I called to indian oil complaint board, they told me there is no such petrol pump named as "shreedhar petroleum". Shreedhar petroleum Khand bajar, nr. Railway station Surat Please do needful... | ||
| Read comments | Unauthorized charges | |
Indian Oil Corporation [IOC] — complaint against collecting high amount | ||
Ku Kumati on Sep 17, 2017 | ||
Dear sir, I would like to inform that i have the gas connection with the seetha rama indane gas services, opp. Akn hospital, jigani main road, jigani, anekal tq., bengaluru urban, mob:9243619289 past one year and the customer no.7527559210. I would like to inform you that the above informed distributor is collecting ₹100 more on whatever billed amount, it's a open bribery. Why should we pay extra when it is already included. Why is ioc giving licence to these type of service providers. Are these delivery boys not getting their salary. Why is this happening everytime how many people... | ||
| Read comments | Gas Stations | |
Indian Oil Corporation [IOC] — lpg deactivate give up subsidy | ||
Ko komalsingh1084@gmail.com on Sep 17, 2017 | ||
Dear sir due to wrong click on"give up subsidy" it has been activated. Please give me back subsidy and kindly deactivate. My lpg id 37000000009806009 consumer no cx4769451 arn indane gas agency rohtas sasaram bihar distributor code 256111 distributor name arn indane my mobile no 7416241084 and email id komalsingh1084@gmail.com. As soon as possible thanks... | ||
| Read comments [3] | Gas Stations | |
Indian Oil Corporation [IOC] — online payment done, booking failed, refund not got | ||
Sa Santhiselvam on Sep 17, 2017 | ||
Hello team, I have tried to book refill cylinder on 12th september, the amount has been deducted from my bank account by net net banking but transaction failed. Website display the error message due to some technical reason and service submitted to distributor. I have filed online complaint (Complaint no: 3254044) and i got reply as distributor will sort it out. Distributor name-parthiban gas agency, pallavaram, chennai-600043. I have contacted the distributor, but no positive reply i got from them. Kindly help me to sort it out this, its been pending more than a week time. | ||
| Read comments [1] | Other | |
Indian Oil Corporation [IOC] — delivery boys harassing for extra money 50 rs | ||
Ab abhilash kaiwar on Sep 17, 2017 | ||
Inspite of several complaints. No one is bothered to take action. The gas bill itself is 600 and how can they ask 50 rs extra on that every time. Open bribery. Why should we pay extra when it is already included. Why is ioc giving licence to these type of service providers. Are these delivery boys not getting their salary. Why is this happening everytime how many people suffering vlfrom this paying extra 50 rs. I need solution not just automated reply.... | ||
| Read comments [1] | Movement & Delivery | |
Indian Oil Corporation [IOC] — distributor following irregularity in delivering refill cylinders - reg | ||
Ra RajaPadmanabhan on Sep 16, 2017 | ||
I am extremely fed up with the distribution Of refill cylinders by distributor doing delay and tactics, and theirs delivery boy nusence with family members and misguide, these are all systems practiced and encouraged and it's never addressed by your customer care executives including area managers, my only hope that any of one may do things properly, and solve my problem with distributor because Indane is famous company and used by large customers base same way I believe that company can solve this. Distributor Bhoomika gas agency Hootagalli, Mysore. Consumer No.cx8057558 | ||
| Read comments | Family & Relationships | |
Indane — unauthorised use of phone number | ||
Vi vignesh murugesan on Sep 16, 2017 | ||
I do not have any gas connection with Indane. But Indane is fraudulently using my phone number for booking cylinders. Atleast 2 bookings are done every week. The latest booking details are : Con No. 10850 Cash memo : 3000054789 Booking no: 850708 / 10th September 2017 Indane website is not accepting any complaints. Please remove my phone number from your database and take action against the fraudulent dealer.... | ||
| Read comments | Utility Services | |
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