Indian Oil Corporation [IOC] Customer Care
Indian Oil Corporation Ltd
Customer satisfaction rating: 8%
Submit a Complaint
9378
COMPLAINTS

Indian Oil Corporation [IOC] Customer Care

Indian Oil Corporation Ltd

Webpage:
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Address
SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road
New Delhi
New Delhi District
Delhi
India - 110003

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
612
down
374


Additional info
Registered Office
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051
Tel: +91 22 2644 7327
Fax: +91 22-2644 7961

Corporate Office
IOCL Corporate Office, 3079/3, Sadiq Nagar, J B Tito Marg, New Delhi - 110049

Barauni Refinery
P.O. Barauni Refinery, Dist. Begusarai - 861114 (Bihar)

Gujarat Refinery
P.O. Jawahar Nagar, Dist. Vadodara - 391320(Gujarat)

Guwahati Refinery
P.O. Noonmati, Guwahati - 781020 (Assam)

Haldia Refinery
P.O. Haldia Refinery, Dist. Midnapur - 721606 (West Bengal)

Mathura Refinery
P.O. Mathura Refinery, Mathura - 281005 (Uttar Pradesh)

Panipat Refinery
P.O. Panipat Refinery, Panipat - 132140 (Haryana)

Pipelines Division

Head Office
A-1 Udyog Marg, Sector-1, Noida - 201301 (Uttar Pradesh)

Northern Region
P.O. Panipat Refinery, Panipat - 132140 (Haryana)

Western Region
P.O. Box 1007, Bedipara, Morvi Road,Gauridad,Rajkot - 360003 (Gujarat)

Southern Region
139, Nungambakkam High Road, Chennai - 600034

Eastern Region
14, Lee Road, Kolkata - 700020

Marketing Division

Head Offices
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051

Northern Region
IndianOil Bhavan, 1, Aurobindo Marg, Yusuf Sarai, New Delhi -110016

Eastern Region
IndianOil Bhavan, 2, Gariahat Road, South (Dhakuria), Kolkata - 700068

Western Region
IndianOil Bhavan, Plot No. 33, G Block, Bandra Kurla Complex, Bandra East, Mumbai - 400051

Southern Region
IndianOil Bhavan, 139, Nungambakkam High Road, Chennai - 600034

R&D Centre
Sector 13 Faridabad - 121007 (Haryana)

Assam Oil Division
P.O. Digboi - 768171 (Assam)

IBP Division
34-A, Nirmal Chandra Street, Kolkata - 700013

View More Information...

Customer satisfaction rating
8%
Complaints
9378
Pending
8
Resolved
771
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Indian Oil Corporation [IOC] related photos (612)

Indian Oil Corporation [IOC] Complaints & Reviews

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Indian Oil Corporation [IOC] — past complaints not received any resolution

 Vaishali Vaghela on Jul 19, 2017
Dear sir, my name is vaishali & i complaints in march but no one come to see me & no one resolve my problem. Your manager name mr pujara call me to see on monday but 4 month he not come or nor bother about my complaint. Might he took money from owner miss alka to resolve this problem. Kindly resolve my problem otherwise i m going police station & news paper i have all proof he cheat customer. & arrest your employ for taking money to resolve the problem even not meet me....
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — less petrol filled

 Brijesh2017 on Jul 19, 2017
Less petrol filled
Dear sir / madam

I decently visited the petrol pump rathi and sons. On 18-07-2017 at 11a, dausa-manohapur bye pass, aandhi, district - jaipur. I asked them to fill 620 rupees petrol and they fixed the amount in the meter. And i saw the meter starts reading from 162 rupee then i told to employee about the meter and they start misbehaving me nad abusing me. I can clearly see that the petrol has not been filled. Because my needle doesn't move. Please look into this as these people are scamming hundreds of customers daily...
Complaint comments  Read comments Complaint category Other

Indian Oil Corporation [IOC] — deactivate my subsidy

 patnam surya on Jul 18, 2017
Dear sir/ mam,

I am paradesi nagamani. My consumer number is 7054034405 and my lpg id is
37000000054034405. By mistake i give up
My subsidy to you. This is my humble request to you pls send my subsidy in my
Sbi account-32173148341, whenever i booked or purchased cylinder from you. Pls
Accept my humble request and send my subsidy in my sbi account. Please reply as soon as posible....
Complaint comments  Read comments [2]Complaint category Other

Indian Oil Corporation [IOC] — petrol at your bunk is a big time cheating and have decided to post and let know to all my neighbours and colleagues

 Citizen123# on Jul 18, 2017
The whole e machine is opened up and one guy shows the reading and the other clicks the gun stopping valve when v r seeing the display.

These ######## r doing it for every customer and when I tried to closely watch they stopped doin it for a few customer and then continue.

Just after Chandra Layout bus stop the bunk is located on the left side of the road heading towards Nagarbhavi Circle....
Complaint comments  Read comments [1]Complaint category Gas Stations

Indian Oil Corporation [IOC] — amount of petrol is extremely less especially for rs100

 vikasxjha on Jul 18, 2017
Hi team,

For the last 5 times i have observed that amount of petrol we get in extremely less. I guess the machine is tampered as for the same amount of money i get more amount at reliance or shell petrol pump. And the difference is significant. And people work over there are fooling people deliberately.

Details of the petrol pump:

55, high tension road, shubhanpura, vadodara, gujarat 390023
Iocl.com
099980 11802...
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — Gas booked.. Billing sms reveived but not supplied

 galam subbarayudu on Jul 16, 2017
My consumer no. Is.39940 booked gas online on 6.7.17... Booking no.248882 and sms received that cash memo no.3000017242 of amt.627.50 generated forvmy booking order on 8.7.17 but cyllender not delivered so far. I have also contacted.. Promised to deliver but not done so far.
This is not the first time last month also same problem. Cash memo sms received.. Again sms received canceled the order on the plea door locked. When i questioned there is no door lock.. Again supplied.
What this every time. No control. It clearly shows deficiency of services even on line facilities are there.
Complaint comments  Read comments [1]Complaint category Utility Services

Indane — indane lpg subsidy

 Haridas R Menon on Jul 15, 2017
46, 13th a cross, 1st main,
Srinidhi layout, konanakunte, bangalore.
Phone: 9035686093

Sub:-to deactivate “opt out of subsidy option” and give me subsidy

Dear sir/madam,  

This is to inform you that i am not receiving my subsidy from july 2016 onwards in to my bank account. Please, resolve the issue as subsidy is very necessary for us. Last three subsidies from july 2016 to july 2017 was not credited in to my account.

Kindly note below following details of my gas connection.

Consumer no.51733
Consumer...
Complaint comments  Read comments [1]Complaint category Government Organizations

Indian Oil Corporation [IOC] — Petrol pump doing fraud with customers

 kittu_sidhu on Jul 14, 2017
Karan filling station sector 52 chd is doing cheating with customers by putting oil without clearing old meter reading. They try to fool the customer that oil that has been putted in their vehicle is this much whereas they do not do the meter zero before starting many a times. When i caught them doing so they told me to take slip of the payment that i have done. They done this 3 times and i tried to contact to there manager also regarding the same but manager do not bother to attend to my complaint. I called them around 4 times. Meanwhile, i request indian oil to take strict action against them...
Complaint comments  Read comments [1]Complaint category Other

Indian Oil Corporation [IOC] — Indane cooking gas refill cylinder delivery- reg

 Mridula Rao on Jul 12, 2017
My consumer no. Is cx - 17355569 having booking with rohit indane gas services, konankunte, bangalore. Previously our agency was anusha indane gas co. Bsk 2nd stage, but the same is transferred to present agency suddenly without our consent/information. We had good service from previous agency but the present agency is harassing me in the matter of refill delivery since day one. Present booking was confirmed on 8/7/17 vide booking no.415362 and voucher no.3000038333 and automatically cancelled on 10/7/17 with a reason "door lock" which is not true. The agent has not attempted delivery and has given...
Complaint comments  Read comments Complaint category Unauthorized charges

Indian Oil Corporation [IOC] — Deactivate give up

 Kumarjangid1 on Jul 12, 2017
Deactivation of give up subsidy
Forgetfully i register my consumer no.2335 in “give up subsidy” option. But i wants to take the facility of subsidy in my indane gas connection. How it is possible? Please reply me. My details below:
Lpg id:37500000027127040
Consumer name:shakuntala devi w/o sohan lal jangi
Register mob. No.:8003640330
Distributer name:m/s vikas indane gramin vitrak
State:rajasthan...
Complaint comments  Read comments [4]Complaint category Gas Stations

Indian Oil Corporation [IOC] — Indian oil fuel station - cheating in filling petrol

 Swarjit Biswas on Jul 12, 2017
I filled rs.300/- petrol in my pulsar bike, a day after it come in reserve, hardly i travel 20km. I filled the petrol from indian oil fuel station 1/3, 2-52/1/3, hitech city road, phase 2, kavuri hills, madhapur, hyderabad, telangana 500081.

I asked the guy to fill rs.300/- petrol, first he filled rs.100/- petrol and then put a pretty face and said oh! You need 300/- petrol to fill, then he start again and handed the bill to me.

This thing happen to one of my friend also. This branch is cheating public. So please take actions on this fuel station....
Complaint comments  Read comments [1]Complaint category Other

Indian Oil Corporation [IOC] — Crack and leakage of canopy new make from ks associates contractors regd sas nagar mohali [Resolved]

 babakhushdil on Jul 12, 2017
My petrol pump name is baba khushdil kisan sewa kendre theth ferozepur (271114) crack and leakage of canopy new make from ks associates contractors regd sas nagar mohali in 2014 but sheets are cracked and rain water leaking in the canopy. Sir ks associates never pick my phone and never call back. I said to the sales officer but ignore my message
Mob 98143-49580...
Complaint comments  Read comments Complaint category Other

Indian Oil Corporation [IOC] — Delay delivery every month indane gas

 Surajeet Banerjee on Jul 11, 2017
The compliant is against the indane gas agency by name m/s sodepur indane (Distributor for indane). Address: d-15, vivekanada park. Kolkata - 700110. I am holder of consumer number cx122886. I have booked the
Refill cylinder on 2.07.2017 and the message is received my mobile.
Refill no-466319. I have received another message on 3.7.2017 that the cash memo no - 3000038599 (11:34 am) is generated. But i have no received the cylinder. Again visit gas agency tell me my problem we are say gas car delay so late cylinder delivery.. Every month problem this face. Plz do anything and solve...
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — None delivery a booked cylinder

 lko786 on Jul 11, 2017
I have book the gas cylinder on receipt no.798602, but cylinder not delivered, and none pick up the phone, neither agency person nor field officer and customer care. And when i want to book again by the ph no. 8726024365 the voice come over the ph. That your cylinder has been delivered.
And this is third time and i have made complaint every time, none action has been taken kindly do the needful....
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — Delay in delivery of gas refill cylinder.

 grmnaidu on Jul 11, 2017
The compliant is against the indane gas agency by name m/s. Aashisu indane gas agency, hegde nagar, bangalore - 560 077. I am holder of consumer number cx10718819. I have booked the refill cylinder on 22.06.2017 and the message is received that the same is booked vide reference no.290340 and the expected delivery will be in 7-9 days. I have received another message on 30.06.2017 that the cash memo no.3000033718 is generated and the cylinder will be delivered shortly. The very same day another message is received saying that the cylinder is delivered. But i have neither received the cylinder nor...
Complaint comments  Read comments [3]Complaint category Utility Services

Indian Oil Corporation [IOC] — Complaint regarding transfer of gas

 saitango on Jul 10, 2017
I transfer my indane gas from siddartha enterprises, koti, hyd to navaneetha indane, quthbullapur, and i surrender all the original documents and regulator, and i received acknowledge copy of paid amount. I visited 6 to 7 times to this agency till now they now given me consumer number, nearly it is 1 year happend, plz solve my problem as soon as possible...
Complaint comments  Read comments [1]Complaint category Gas Stations

Indian Oil Corporation [IOC] — Complaint about refueling at fuel station

 June 70 on Jul 10, 2017
Hi
I filled up diesel from taxi men's services, iocl dealer in dindoshi, goregoan east. Yesterday night, on my tata safari ex 2.2 model, which has a fuel capacity of 65 liters. But last night this refueling station gave me a tank ful of 65.27 liters, this s when i had some reserve fuel remaining.
Thus i suspect some discrepancies in the meter or out of calibration. Please do the needful. Attaching the invoice
Thanking you...
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — Unnecessary harassment and rough behaviour of pritiraj filling station staff at julbanada

 ranjua on Jul 10, 2017
Indian oil corporation [ioc] — unnecessary harasment and roygh behaviour of pritiraj filling station staff at julbanada

1 review
Ra ranjua on jul 9, 2017
Mark as resolved

Dear sir! I sri lokanath jena, vill santoshpur, po - velora, dist - balasore. I had filled petrol in my bike rs, 225/-. And i gave coin of full amount. It is very regreted that, the staff of pritiraj filling station had denied to recieve coin and miss behaved me. I want to know that what is the provison of your dealer? So it is my exteemly request you pls take necessary action. Thanking...
Complaint comments  Read comments [1]Complaint category Other

Indian Oil Corporation [IOC] — Gas leak through cylinder bottom place above 6" from bottom

 kothagadi gopal reddy on Jul 9, 2017
Consumer name; shobha mamidi
W/o k. Gopal reddy
H. No.6-3-581, b-302, keshav dale apts, anandnagar, khairatabad, hyderabad, telangana-500004.
Dealer name; g. N. S, gas service

Gas leak through cylinder bottom complaint no.354557,
This happend from last night, yesterday only nre cylinder was replaced because gas exaust, and when we saw in the morning today to open gas cylender nob on off button, just shocked to observe the cylinder bottom all most 6 inches cylinder body was covered with like deep fridge ice formation.

Immediately rang up...
Complaint comments  Read comments Complaint category Neighbours

Indian Oil Corporation [IOC] — Unnecessary harasment and rough behaviour of pritiraj filling station staff at julbanada

 ranjua on Jul 9, 2017
Dear sir! I sri lokanath jena, vill santoshpur, po - velora, dist - balasore. I had filled petrol in my bike rs, 225/-. And i gave coin of full amount. It is very regreted that, the staff of pritiraj filling station had denied to recieve coin and miss behaved me. I want to know that what is the provison of your dealer? So it is my exteemly request you pls take necessary action. Thanking you. Lokanath jena, 09937737558...
Complaint comments  Read comments Complaint category Products & Services

Recently Discussed

11 hours 7 minutes ago
Indian Oil Corporation [IOC]
petrol at your bunk is a big time cheating and have decided to post and let know to all my neighbours and colleagues
11 hours 27 minutes ago
Indian Oil Corporation [IOC]
deactivate my subsidy
2 days ago
Indian Oil Corporation [IOC]
Gas booked.. Billing sms reveived but not supplied
3 days ago
Indian Oil Corporation [IOC]
Petrol pump doing fraud with customers
3 days ago
Indian Oil Corporation [IOC]
Deactivate give up

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