Indian Oil Corporation [IOC] Customer Care
Indian Oil Corporation Ltd
Customer satisfaction rating: 8%
Submit a Complaint
9260
COMPLAINTS

Indian Oil Corporation [IOC] Customer Care

Indian Oil Corporation Ltd

Webpage:
TwitterFacebookLinkedInGoogle+
Address
SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road
New Delhi
New Delhi District
Delhi
India - 110003

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
554
down
351


Additional info
Registered Office
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051
Tel: +91 22 2644 7327
Fax: +91 22-2644 7961

Corporate Office
IOCL Corporate Office, 3079/3, Sadiq Nagar, J B Tito Marg, New Delhi - 110049

Barauni Refinery
P.O. Barauni Refinery, Dist. Begusarai - 861114 (Bihar)

Gujarat Refinery
P.O. Jawahar Nagar, Dist. Vadodara - 391320(Gujarat)

Guwahati Refinery
P.O. Noonmati, Guwahati - 781020 (Assam)

Haldia Refinery
P.O. Haldia Refinery, Dist. Midnapur - 721606 (West Bengal)

Mathura Refinery
P.O. Mathura Refinery, Mathura - 281005 (Uttar Pradesh)

Panipat Refinery
P.O. Panipat Refinery, Panipat - 132140 (Haryana)

Pipelines Division

Head Office
A-1 Udyog Marg, Sector-1, Noida - 201301 (Uttar Pradesh)

Northern Region
P.O. Panipat Refinery, Panipat - 132140 (Haryana)

Western Region
P.O. Box 1007, Bedipara, Morvi Road,Gauridad,Rajkot - 360003 (Gujarat)

Southern Region
139, Nungambakkam High Road, Chennai - 600034

Eastern Region
14, Lee Road, Kolkata - 700020

Marketing Division

Head Offices
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051

Northern Region
IndianOil Bhavan, 1, Aurobindo Marg, Yusuf Sarai, New Delhi -110016

Eastern Region
IndianOil Bhavan, 2, Gariahat Road, South (Dhakuria), Kolkata - 700068

Western Region
IndianOil Bhavan, Plot No. 33, G Block, Bandra Kurla Complex, Bandra East, Mumbai - 400051

Southern Region
IndianOil Bhavan, 139, Nungambakkam High Road, Chennai - 600034

R&D Centre
Sector 13 Faridabad - 121007 (Haryana)

Assam Oil Division
P.O. Digboi - 768171 (Assam)

IBP Division
34-A, Nirmal Chandra Street, Kolkata - 700013

View More Information...

Customer satisfaction rating
8%
Complaints
9260
Pending
779
Resolved
766
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Indian Oil Corporation [IOC] related photos (595)

Complaints with pictures are more trusted and informative    View all

Indian Oil Corporation [IOC] Customer Care related pictures (595)

Indian Oil Corporation [IOC] Complaints & Reviews

Sort by:

Indian Oil Corporation [IOC] — Very very poor service

 shivabio on May 25, 2017
Your Sreerama gas agency of Rammurthy nagar bangalore never attend phone calls. Whenever we book gas, cash memo generates and next day onwards we receive message that cylinder nor delivered because of "door lock". But its completely lie because 24/7 our family will be there in house. They deliver very late some times they cancel the order without even delivering the cylinder. I request you cancel the license to this Sreerama agency....
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — Non Received of gas cyl subsidy amount

 Bhagirath Rudra Paul on May 25, 2017
R./sir, my name is Bhagirath Rudra paul my indane Lpg id no 37000000000916927 consumer no 18473 . last three month i have not received my subsidy amount .i contact with my distributor and check my all status & found that last three month the subsidy amount not credited by ioc authy. even all formalaties done by me previously ( kyc aadhar number etc) .i try to put up my applcation to my distributor .but not grant my appln by them . suggest me to putup my application to assistant Manager ioc indane gas authority Agartala near Radha nagar bus stand .i also try this but i reached Agartala office from...
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — Delivery boy over charging

 Sunder Suresh on May 25, 2017
In the name of transportation delivery boy charges, to the tune of Rs 20 to Rs 50, over and above the amount printed on the receipt, if asked why we have pay extra, in this colony we are charging the same almost for 5 to 6 years, and if you dont pay please go to our godown and collect the cylinder
Distributor: KFCSC Hebbal
Consumer no: 7033657565...
Complaint comments  Read comments Complaint category Unauthorized charges

Indian Oil Corporation [IOC] — Impure diesel oil filled in my car, due to that my car Injector and high pressure diesel pump got damage and not working

 Sridhar chinthapalli on May 24, 2017
Hi Sir/Madam

I have filled 1000 rs diesel on 21-05-2017 around 5:30 pm in Indian Petroleum at sivakodu, Razole Mandal, East Godavari district. After filling diesel in my car on next day itself my car not getting started. lateron when I called car service person & gave my car in Service centre then i came to know that due to impure Diesel my fuel Injector and high pressure diesel pump got damaged badly & need to replace them.

Cost of those injectors and high pressure diesel pump are cost Inr 50, 000. I can't bear this cost & have no other option other then to file a...
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — I am complaining regarding accuracy filling of petrol

 Madan singh Awadhya on May 24, 2017
Sir/madam
I madan singh from rishikesh, i am travelling from bihar to uttarakhand by my bike dl7sau1372 on 22nd may2017 with my brother. My bike show reserve at sitapur utarpardeh. So i am going india petroleum located right side of after lawen choked sitapur barely root for refilling petrol but the petrol pump worker not set zero and start to refilling then my brother asked me when i asked to set zero the worker abuse me, therefore i am going to cabin of manager and asked to comment ragister for complen len but some workers come and fight me and my brother when we go police chouki at lawen...
Complaint comments  Read comments [2]Complaint category Other

Indian Oil Corporation [IOC] — Gas booked online make payment online but cylinder not delivered

 AmmyG on May 24, 2017
I have booked my gas cylinder as on 21 May 2017, made a payment via online, but the cylinder has not been delivered by delivery boy and asked for the cash payment? why should I pay twice for a single cylinder? Distributor asked that the payment has not been credited to their indane account? but how this is Possible? I have my proof of mini statement of my bank account which clearly indicated that the amount has been deducted in the name of indane gas account. Please do something....
Complaint comments  Read comments Complaint category Utility Services

Indian Oil Corporation [IOC] — Requesting to send PIN no

 mampy on May 24, 2017
Dear Concern,
I, Saswati Dutta is the user of Indian oil Xtrarewards card, - my card no is 5003719391.I have lost my pin no. request you to mail me the details on my email id and i want to register the same.The sms regarding Pin no which you have sent to me was in my another mobile, but unfortunately my mobile has been crashed due to an accident, so I have lost my Pin no for xtrarewards card.due to that I am unable to redeem my rewards at gas station.

So I would like to request you kindly send my pin no to my email id is saswati.g429@gmail.com & kolkataoffice@eccrystal.com...
Complaint comments  Read comments [1]Complaint category Gas Stations

Indian Oil Corporation [IOC] — Not accepting ATM card for fueling petrol

 Sumanghosh.mining@gmail.com on May 24, 2017
Dear sir/mam,
With due respect, the petrol pump located in Gordwanpura chowki at Kotputli, Dist -Jaipur, Rajasthan, was not accepting ATM card for Fueling petrol. On 22.05.2017, i was going for fueling petrol but the pump operator was refused to accept atm card & i had no hard cash with me on that time. I was trying to convince him that please accept atm card otherwise i couldn't go anywhere due my bike was in Reserve mode. But he refused.

So please sir/mam, take action against him. Our P. M said to go for Digital Transaction but that type of pump operator was trying to...
Complaint comments  Read comments [1]Complaint category Law & Civil Rights

Indian Oil Corporation [IOC] — Transferring points from old card to new card

 kousikshiva on May 23, 2017
For past 4 months i m calling and raising complaint to transfer of points from old card to new card. But still now i didn't get proper response... They are saying wait for one week if i call every one week later.. They are not giving us correct reasons for doing the procedure.. My old card no is 5002125871 to transfer the points to my new card no is 5004211771......
Complaint comments  Read comments [1]Complaint category Other

Indian Oil Corporation [IOC] — Complaint id no. 1568805

 Ramayana Rajak on May 22, 2017
Sir
I have lodged a quirry against my Lpg distributor named Moonlight gas service of bhadreswar, hooghly in West Bengal who is insisting to check up the gas oven by its two ladies agents which charges Rs.seventy five only.
After checking they give a certificate which covers an accidental insurance related to the gas.
I wish to know the matter from indane company that is it mandatory or authorised by company .
My Lpg Idistributor no.37500000090157141...
Complaint comments  Read comments [1]Complaint category Other

Indian Oil Corporation [IOC] — Petrol filling not done properly. Giving less petrol

 vijaykumar bisen on May 22, 2017
Dear sir/mam,

I filled my scooty 2 times on below petrol pump. It get filled 70% for 250 rs.
But on other petrol pump tank get full completely.

Please check this petrol pump. I am damn sure there is some device installed there.

Name of pump:
Indian oil-manemma yettaiah filling station
#176, manikonda village, puppalaguda main road, rajendranagar (M), manikonda, hyderabad, telangana 500089...
Complaint comments  Read comments [1]Complaint category Gas Stations

Indian Oil Corporation [IOC] — N170430140408110211201, new connection

 gdp_kgp on May 21, 2017
Self a nri applied new gas connection for my residence at 04, t1-04, ruchira residency em bypass, ruchira residency near rubi hospital, kalikapur, kolkata, west bengal, 700078. Self paid the full amount to indane through electronically. Sl69 released date : 11-05-2017. However, the day i landed to kolkata, the agent golfgreen gas service called me and told they can't supply. Subsequently tried to call local office of indane, kolkata no one picked the phone. I have never experience such lousy service.
I should get refund the deposited money asap.

Goutam daspoddar
Abu...
Complaint comments  Read comments Complaint category Utility Services

Indian Oil Corporation [IOC] — Gas delivery

 chinz$123 on May 21, 2017
Dear sir,

I am indian gas consumer, my gas connection no 11257, kottarath enterprises (Indane gas distributor) thrissur, kerala.
I have booked cyclender last month and we got the confirmation last week it will reach our home asap. But unfortunately we are not in home at last week. So the gas return to the service center. After for the delivery we called this agency & delivery person also but they are not listening our words and they told us they will be deliver the gas next time, when the have time & stock.

Take action as soon as possible.

I hope...
Complaint comments  Read comments [1]Complaint category Gas Stations

Indian Oil Corporation [IOC] — Regarding the late delivery of gas cylinders

 Smita Bharadwaj on May 20, 2017
I have booked my gas cylinder on 12th May till today rai gas agency has not delivered it. Daily they saying they will deliver it but not taking any action. They be have very badly. This problem of late delivery is faced by us on each booking. Now the problem is that my gas cylinder got empty and have to face problem. Please do the need full. My consumer no.is 43075...
Complaint comments  Read comments Complaint category Utility Services

Indane — Non receipt of gas cylinder

 Pradeep G. Sane on May 20, 2017
Dear sir,
I am customer of indane gas holding facility of double barrel. My consumer no. Is 7585362196. My indane distributor is "lalmani gas' lodhipara, raipur (Chhattisgarh). I have made booking for refill on 2nd may 2017. I received the message of booking no.361229 on same day on my cell number. On 18th may 2017 i made a reminder about non delivery, there was voice message that last delivery was made to me on 28.04.2017 but in fact no such delivery was made. It is learnt that said distributor is playing some mis-chief always. On being contacted the distributor in this matter his behavior...
Complaint comments  Read comments [2]Complaint category Other

Indian Oil Corporation [IOC] — Filling less petrol

 Vinay9001 on May 20, 2017
I asked the petrol bunk man to fill for 200rs but he asked to fill for 250 and blamed me not filling for 250 again i asked him that reading is not showing so he said to fill for 90 so i said ok. The total amount is 340 so i want to get 4.76liters but with doubt i went home and checked the petrol i got only 3.6. Although before my bike is having more than 1.5 liters so he cheated me by not filling more than 2 litres so i went and asked him the same thing he said it was his fault and filled with 2 litres but also one litre is loss for me...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Indian Oil Corporation [IOC] — Gas not delivered and got a message of gas delivered

 Ramesh Pattipati on May 19, 2017
I am p v ramesh babu. I hold an account with dwarakamayee gas agency with acc no 7758 in visakhapatnam. I have booked for gas cylinder on 20th april 2017. I got a message that a receipt has been raised on 12th may. Later i got a sms that cylinder has been delivered and payment received. Intact no gas was delivered and no payment made. Please look into this matter. Tried calling agent and toll free no but no calls were answered...
Complaint comments  Read comments Complaint category Doctors

Indian Oil Corporation [IOC] — Pressurise giving xtra premium

 saif phiroz on May 19, 2017
Sir,

M/s girja devi tiwari petrol pump at satna 485001 are giving only xtra premium petrol and pressurising for the same.
Today in morning same experience i had repeateadly.
They are very arrogant, all employees behave rudely and indiscipline.
They give only xtra premium or refuse to give petrol.

Pls look into the matter.

Rgrds,

Saif phiroz
8953003021...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Indian Oil Corporation [IOC] — DIesel mixing

 Khamir on May 19, 2017
Dear sir

I bought disel for my skoda car week ago from sama savli road baroda ioc petrol pump. After next day i try to start my car i show white smoke from my car and car engine voice is totally difrant so i went to the garage the person let me know then your disel is full of mixing with nepftha and my fuel pump and injecter is damage and should need to be change it's coast is 40000/- to 50000/-. So who is listen my complain. Please ioc take action gains this curopted petrol pump owner? Baroda is city we're mr priminister elected and i found curopter petrol pump owner in this city....
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — Arrogant behavior of forecourt attendant & playing tricks while delivering fuel

 vinod5bhalerao on May 18, 2017
R/ Sir,
Today 18.5.2017 when I had been to purchase fuel for my 2 wheeler from Jyoti petrol pump singhroad pune-411030, I observed a very bad experience from forecourt attendant at pump no 8. He deceived me by giving me less fuel than what I paid for. He was very arrogant. Though the delivery of fuel is with automatic machines forecourt attendant plays tricks while delivering fuel resulting in shortfall in desired quantity of fuel & wastage of fuel. Such petrol pumps may please be warned with proper instructions...
Complaint comments  Read comments [1]Complaint category Other

Recently Discussed

(53 minutes ago)
Ebiz Drive It Solution Pvt Ltd
Not paying employee salary & consultant fee
(59 minutes ago)
Malathi Jyothsna, Hyderabad
B malathi jyothsna.. Characterless & fraud woman in hyderabad
(1 hours 0 minutes ago)
Nsdl E-Governance Infrastructure
Applied pan application-not issuing pan card
(1 hours 47 minutes ago)
Cyber Cell
Fraud karne ke sambandh me
(1 hours 59 minutes ago)
Star Hospital, Road. No.10, Banjara Hills, Hyderabad
Non Refund of Money

Featured Complaints

www.bdomains.com