Indian Oil Corporation [IOC] Customer Care
Indian Oil Corporation Ltd
Customer satisfaction rating: 8%
Submit a Complaint
9810
COMPLAINTS

Indian Oil Corporation [IOC] Customer Care

Indian Oil Corporation Ltd

Webpage:
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Address
SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road
New Delhi
New Delhi District
Delhi
India - 110003

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
766
down
442


Additional info
Registered Office
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051
Tel: +91 22 2644 7327
Fax: +91 22-2644 7961

Corporate Office
IOCL Corporate Office, 3079/3, Sadiq Nagar, J B Tito Marg, New Delhi - 110049

Barauni Refinery
P.O. Barauni Refinery, Dist. Begusarai - 861114 (Bihar)

Gujarat Refinery
P.O. Jawahar Nagar, Dist. Vadodara - 391320(Gujarat)

Guwahati Refinery
P.O. Noonmati, Guwahati - 781020 (Assam)

Haldia Refinery
P.O. Haldia Refinery, Dist. Midnapur - 721606 (West Bengal)

Mathura Refinery
P.O. Mathura Refinery, Mathura - 281005 (Uttar Pradesh)

Panipat Refinery
P.O. Panipat Refinery, Panipat - 132140 (Haryana)

Pipelines Division

Head Office
A-1 Udyog Marg, Sector-1, Noida - 201301 (Uttar Pradesh)

Northern Region
P.O. Panipat Refinery, Panipat - 132140 (Haryana)

Western Region
P.O. Box 1007, Bedipara, Morvi Road,Gauridad,Rajkot - 360003 (Gujarat)

Southern Region
139, Nungambakkam High Road, Chennai - 600034

Eastern Region
14, Lee Road, Kolkata - 700020

Marketing Division

Head Offices
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051

Northern Region
IndianOil Bhavan, 1, Aurobindo Marg, Yusuf Sarai, New Delhi -110016

Eastern Region
IndianOil Bhavan, 2, Gariahat Road, South (Dhakuria), Kolkata - 700068

Western Region
IndianOil Bhavan, Plot No. 33, G Block, Bandra Kurla Complex, Bandra East, Mumbai - 400051

Southern Region
IndianOil Bhavan, 139, Nungambakkam High Road, Chennai - 600034

R&D Centre
Sector 13 Faridabad - 121007 (Haryana)

Assam Oil Division
P.O. Digboi - 768171 (Assam)

IBP Division
34-A, Nirmal Chandra Street, Kolkata - 700013

View More Information...

Customer satisfaction rating
8%
Complaints
9810
Pending
0
Resolved
788
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Indian Oil Corporation [IOC] related photos (675)

Indian Oil Corporation [IOC] Complaints & Reviews

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Indian Oil Corporation [IOC] — regarding non delivery of lpg cylinder.

 Ganesh Kakati on Jan 19, 2018
Dear Sir,
My Name is Ganesh Ch Kakati, My Indane LPG consumer no: [protected]. Refill booking no:498975, Booked on[protected], Name of the distributor- Nabajyoti Gas Agency, Guwahati, Assam.
The said agency has not yet delivered my cylinder. I have been inquiring through my regd mobile for the last 15 days or so, every time i am told by the delivery boy that the cylinder will be delivered today. but not yet delivered.
Kindly look into the matter and take necessary action to deliver the cylinder by tomorrow.
With regards,
Ganesh Ck. Kakati.
H. No. 3, Japorigog...
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — indane gas cylinder refill

 narayan kalita on Jan 19, 2018
Dear Sir,
I have book for refill of my cylinder through my mobile number [protected] on dated 23.12.2017. My ID is P-12301. And booking number is 374760. But the distributor did not provide me refill pack till the date.
That Sir, I do not get my refill cylinder regularly. The distributor is also not informing us about the expected date of delivery for which I am facing tremendous problem.Please arrange to provide me my refill cylinder at the earliest possible.

With Regards,

Narayan Kalita...
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — delivery charge

 mannsahu on Jan 18, 2018
I am posted in bangalore and using bharatgas connection through sri krishna gas agency, vannarpet... I faces that cylinder delivery boy always demand extra charges something 50rs. Per cylinder. But rule says no need to pay any charge if your house comes in the limit of 5 km from distributer and also delivery boy never deliver at time... Tell me where i can complaint against that type of stupid guys......
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — meter not doing zero

 Kadir ghanchi on Jan 18, 2018
Dear sir /ma'am

I have fill 300 rs petlor from indian oil petrol pump @ velda tal nizar dist tapi

When i see at meter it show 200 hundred rs fill in tank i had informed the guys you didn't zero to meter but they cant listen when my bikes meter show i have less petrol of 180 to 200 i camplain in theire office but none care. Please help for this...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Indian Oil Corporation [IOC] — fraudulent connection on my aadhaar card

 Mohsin155 on Jan 17, 2018
I have not applied for any lpg connection but i receive messages from indane about cylinder booking and payment. I tried creating new account from website and when i enter my aadhaar number, i get an error "aadhaar already seeded".
I tried contacting customer care they said go the agency and check. But i dont know from which agency this connection is booked....
Complaint comments  Read comments Complaint category Appliances

Indian Oil Corporation [IOC] — indane gas cylinders selling in black a lot of quantity

 anindianboy on Jan 17, 2018
One person in our lane, selling indane gas cylinders in black a lot of quantity and he is doing all these things from his home everyday.
Gas agencies are also supporting to that person. He is changing the gas quantity and to other cylinders and quantity is 50 gas cylinders in a day. Take action from higher authority as soon as possible please because gas agency shop keepers also supporting to that person.

Person's name is anil panchal
House no-2725, gali no-04, jawahar colony, nit faridabad, haryana, 121005.
Phone no of anil-[protected]...
Complaint comments  Read comments [1]Complaint category Gas Stations

Indian Oil Corporation [IOC] — non delivery of gas cylinder by jayant gas agency lalpur ranchi, jharkhand

 telemob on Jan 16, 2018
I am consumer of indane gas, consumer no 30694 under jayant gas agency lalpur ranchi jharkhand. I booked cylinder on 26.12.2017. My booking reference is 277400. Consequently bill was generated on 6.01.2018 for delivery of gas. But not yet received my cylinder. Pl do needful in this regard.

This type of irregularities persisting as every month.

Regards
Consumer no 30694
Mobile no [protected]...
Complaint comments  Read comments [2]Complaint category Gas Stations

Indian Oil Corporation [IOC] — delay in supply of indane gas lpg refill.

 P S Shetty on Jan 16, 2018
My indane lpg consumer no: 5446. Refill booking no:445457,
Booked on 8-1-2018, with nutan enterprises, mangalore.
Today when i inquired though my registered phone no, about the status of refill delivery, to my utter shock i was informed that refill has been delivered on 6-1-2018, that is two days prior to my booking. Who got the delivery on 6th january even though i had not booked any cylinder prior to 8th january?
Name of the domestic lpg distributor:- nutan enterprise, alake, mangalore.
City: mangalore - 575003, (Dakshina kannada district - karnataka).
Complaint comments  Read comments Complaint category Other

Indian Oil Corporation [IOC] — for subsidies and booking refills

 Amit.patel1987 on Jan 16, 2018
Good morning
I am indian oil regular customer but last few months i am suffering regarding subsidies my distributer shiv indian ahemadabad not giving any information so i am cancelled my lpg now i am transferred my lpg in meghani indian ahemadabad last 7-8 months i am already submitted all documents but still i am not receiving any support. Plz do some support my lpg no.[protected]...
Complaint comments  Read comments [1]Complaint category Gas Stations

Indian Oil Corporation [IOC] — non delivery of cylinder of consumer no. 144081

 MK251282 on Jan 16, 2018
16.01.2018

To,
The online grievance cell
Indane lpg-gas

Dear sir,

Sub: non delivery of refill cylinder (Lpg-gas) against booking ref. No:
582771

I manish kumar, whose consumer no. Is 144081, had booked refill cylinder (Lpg-gas) vide booking ref. No: 582771 on 10.01.2018. But cylinder was not delivered to me and cash memo [protected] was generated on on 12.01.2018 and massage of same came to my mob. No. [protected]. When i contacted delivery man mr. Yadav on his mob. No.[protected], he told that i will delivered to...
Complaint comments  Read comments [1]Complaint category Gas Stations

Indian Oil Corporation [IOC] — payment not received

 gs sahu on Jan 15, 2018
I am a customer of indane gas ltd of ioc, my consumer no is cx 9793278. I got my lpg cylinder delivered on 05 jan 2018. But till dt i have not received the subsidy amount. Request let me know the reason and credit the same in my adhaar linked bank account no please. The cash memo generated by m/s meherangarh gas is [protected]. The inconvenience has started from the last issue of cylinder only. Already i have transferred the gas from command gas agency in visakhapatnam to mehrangarh gas. Since that time i have completed all the formalities required to recd the benefits of dbtl. Kindly cooperate and...
Complaint comments  Read comments [2]Complaint category Utility Services

Indian Oil Corporation [IOC] — indane gas subsidy not received my account link

 jhanavtol on Jan 15, 2018
Dear sir,

I am anand kumar jha, a customer of indane gas, i had a cylinder book, but my subsidy amount not link my bank account, then i talked to the indane customer care, he told that your bank is not linked to the aadhar card, because your amount is not coming from bank account, but i have already linked my addhar card to the bank, but there are no updates from indane gas, so i request you to have my last & coming subsidy amount sent back my account.

& again call customer care, he says by mistake you wrongly clicked 'give up subsidy'. I am not getting any subsidy...
Complaint comments  Read comments Complaint category Government Organizations

Indian Oil Corporation Ltd — deactivate my give up subsidy

 mkjor1998 on Jan 14, 2018
I am manish kumar as a consumer of indian gas. By mistake i am wrongly clicked give up subsidy. I am not getting any subsidy then. I kindly request you to deactivate give up subsidy. I want to avail subsidy cylinders. So please deactivate from out of subsidy. I given request letter also to the distributor but they told there is no option to change. Pls inform further what can i do to cancel the give up subsidy. Consumer name : manish kumar consumer no.[protected] lpg id:[protected] contact no. +91-[protected] email : manish847408@gmail.com consumer type: domestic distributor: mridul indane...
Complaint comments  Read comments [2]Complaint category Other

Indian Oil Corporation [IOC] — gas cylinder served only for 9 days. for 2 members in family, gas cylinder is used for 2 to 3 months.

 R. Venkataramani on Jan 13, 2018
Gas connection no.[protected].

I have two cylinders gas connection.
For the cylinder supplied on 1.11.2017, i gave connection on 4.01.2018.
It lasted for 9 days only. I conclude that used cylinder was supplied.
Please take action and respond. I am using indane gas for the past
50 years. I never had this sort of experience. The seal is
Not fool proof and it is easy to fix the seal in used cylinder also.

So i have ordered for new gas cylinder today. Thanking you,

R. Venkataramani...
Complaint comments  Read comments Complaint category Family & Relationships

Indian Oil Corporation [IOC] — complaint against apna petrol pump of indian oil situated at gtk road, ganaur

 Rajinder Panchal on Jan 12, 2018
This refers to the above mentioned subject.in this regard, i wish to bring to your kind notice that i have purchased petrol worth rs. 450/- from apna petrol pump today at 7.25 pm. I have asked the concerned filling person to use lock system during petrol filling and the lock should be auto-cut. But i am surprised that after telling this thing to the filling boy he has taken off the lock immediately when the meter shows rs. 450/-, and when i objected, he says that we are used to it and we don’t care. Do whatever you want to do. I asked them to give your number or contact details, but they refused...
Complaint comments  Read comments Complaint category Other

Indian Oil Corporation [IOC] — late delivery of cylinder

 Bhrugisha Kotak on Jan 12, 2018
Dear sir,
I have book cylender on 1-1-18 with rathwa gas agency. Till i have not received cylinder. I have call many times to them n everytime they tells today came but not received yet. Even their head tells that u have not booked cylinder from april so its ur duty that u have to booked early.in winter delivery is always late. Pls do needful for the same.

Thanks,
Bhavik kotak
(Vadodara - gujarat)...
Complaint comments  Read comments [1]Complaint category Gas Stations

Indian Oil Corporation [IOC] — forgot card pin for xtrareward card

 drkaushikdutta on Jan 12, 2018
Sir,
I have received one extra reward card from an indian oil petrol pump. I regularly use my card while fueling my car. My card no. Is [protected]. Unfortunately, i have lost the pin no. Of my card. So i am not able to use the credit points received in this card. I will be highly obliged if you send the pin no. Of my card in the following email id.
Dr. Kaushik dutta

Mail. Id. Drkaushikdutta@hotmail.com...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Indian Oil Corporation [IOC] — 0.75% digital discount on cashless purchase not given

 A S Narasimha Murthy on Jan 11, 2018
Purchased fuel petrol on Standard Chartered credit Card for Rs. 2000/- on 02/01/2018. But digital discount on the above transaction of Rs. 15/- has not been credited even after 9 days which is supposed to be credited within 3 days. Bank says they have not received credit from IOCL, Bunk says they can't do any thing about. Please help in getting this amount back in my card account. Charge slip photo copy enclosed for ready reference....
Complaint comments  Read comments Complaint category Credit Cards

Indian Oil Corporation [IOC] — cons. no.7054805067 distributor do not give time to refill and overdraft

 ggupsdudiya on Jan 11, 2018
Due to not giving gas tank timely. There is a problem in cooking mid day meals in the government school. Supplier overdraft the amount of cylinder from 40 to 50 rupees in the name of transporting a gas refill. While the distance of the school is 14 kilometrs from the distributor's office and warehouse. Headmaster, govt. Ups dudiya, dist. Pali rajasthan mob. No.[protected], [protected]...
Complaint comments  Read comments Complaint category Schools

Indian Oil Corporation [IOC] — gas cylinder not received on time

 ratul talukdar on Jan 11, 2018
We have booked the gas cylinder through tele online booking system (Register ph. No.- [protected]) on dated 08/12/2017 and booking no.- 274167. But till today (11/01/2018) we have not received the same., consumer no.-016683, address - mrs. Debajani talukdar, h/no - 10, banful nagar path, p. O.- sachivalaya, dispur, guwahati-781006.
Kindly look the matter urgently.

Gas agency - pragjyoti gas agency, ph. No.[protected].

Ratul talukdar (Ph. No.-[protected])...
Complaint comments  Read comments Complaint category Gas Stations

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