Indian Oil Corporation [IOC] Complaints & Reviews

Dear Sir/Madam,

I am an Indane LPG consumer with Consumer No. [protected]. I had booked a refill on 23.09.2025 with reference number[protected], and an invoice was generated on 01.10.2025. However, despite receiving an SMS stating that the refill had been delivered, I have not received the cylinder till date.

I lodged a complaint online on 08.10.2025 (Complaint/Service Request No.[protected],...

Dear Sir,
Our officer IGNOU Regional Centre has purchased gas connection on 16.03.1992 from Akhand Jyoti Gas agency, Patliputra, as our organisation at that time running there. My SV NO. is 251021 and consumer No. is A-1888. Now I want to transfer the connection to M/s Shaheed Ganesh Gas Agency, Bigrahpur. We have submitted Consumer Card, Affidevit for missing of SV, Declaration, Format for Re-activation, Aadhar, PAN etc but they...

Dear Team,
This is regarding MIS-USE/FRAUDANTLY booked and delivery of 2 LPG cylinders on my consumer id.
On 31st march 2025 and 2nd April 2025 I have received total 5 text messages on my mobile number registered with INDANE[protected] regarding booking and delivery of the 2 LPG Cylinders respectively.
Here I want to tell you that I did not book any of those LPG Cylinders on 31st march 2025 and 2nd April 2025 and...

I am writing to express my frustration regarding the repeated issues I have encountered with the delivery of my gas cylinder. This marks the third consecutive instance in which the delivery agent has failed to deliver my cylinder, despite receiving notifications indicating that it has been delivered. It appears that the agent has handed my cylinder over to an individual dressed in black and collected payment from them, even though I have...

Indane gas cylinder - not delivered even after 11 days of invoice generation

Address: Bengaluru

Complaint : Indane Gas Cylinder refill not delivered

Consumer Number :Jaya Prakash

Distribution Agency : Chandra Shekar Distributors, Bangalore

I had booked for Indane Gas Cylinder refill on 03rd Jan 2025 and the invoice was generated on 03rd Jan 2025 with the order reference...

Our LPG gas cylinder distributer is Indane Saroj gas agency. Everytime we book LPG, delivery boy ask for delivery charges, from Rs.20 to 50. Most of the time payment we had done payment because o[censored]rgency of cylinder. This time I strongly refuse. The delivery boy refuse to give cylider and ask to collect it from office. This is everytimes problem....

We've been loyal Indane gas subscribers for a decade, but now we're facing serious issues with Someshwara Indane Gas, Adoni, (518301).
Cylinders aren't being delivered to Kadithota village that is 8km away from the location, affecting all households. On top of that, we're slapped with an additional ₹25 charge when we go to the agency godown, despite the bill showing ₹875 on the Indane portal.
Over 10+ households in our...

Consumer ID [protected]
Distributor name neelakanth indane
Everytime gas delivery man charges 40 to 50 rs which is not right, when questioned he says it is compulsory and demands. Till now I have paid around more than 2000 rs extra combing all deliveries....

Please do something regarding daily attacks of red monkeys on kids and adults and they are targeting houses as well it is very dangerous to go outside of house specially for kids and senior citizen . Our address is B- 19 gandhi path, Ganpati marg, vaishali nagar 302021.

The concerned agent, SHAW INDANE, has abruptly cancelled my booking despite several phone calls sent as reminder for delivery.
In their SMS message sent on 11/06/24 evening, they have mentioned " NON AVAILABILITY OF CUSTOMER" on 3 attempts, which is FALSE.

I have verified at our apartment gate that no delivery person has approached at any time whatsoever.

Sir, about 10 years ago i had got the connection of domestic cylinder done from bonli indain gas agency (address- ground floor, main bus stand, bonli, rajasthan 322023), whose lpg id- [protected]. which i deposited back about 8 years ago and have taken back my security amount but till date i have not been given the surrender certificate due to which hp has disconnected my connection 2 months ago. i went to your quoted indane gas agency and talked to the owner and also sent complete information on his whatsapp [protected] but he is not providing me the surrender certificate.

Need information
Point - 1 why was my connection not closed when i submitted a connection?

Point-2 why is your bona fide agency not giving me the dedication certificate?

Point3- are you providing me the surrender certificate or i have to take the help of consumer court?

Point-4 who is responsible for the trouble i faced?

Request by
Jhandu lal meena
Vi- kundli nadi
Post- gambhira
Tehsil - malarna dungar
District - sawai madhopur
Rajasthan
322021
Mobile number [protected]
Email id [protected]@gmail.com

Indain lpg id- [protected]

I have taken indane gas connection few months ago and I have taken only 1 cylinder 14.2kg and now I want an additional or 2nd cylinder. I raised 2 complaints so far to order my 2nd cylinder but the complaints are being closed without any response, I spoke to my distributor but he told that there's no supply of 14.2kg cylinder and asked me to wait for 2 or more months. I spoke to a customer care agent but he was very unprofessional and talking all the nonsense with his family members while I was on the call. Can you please escalate this to higher management and help me to get the 2nd cylinder. I have raised more than 20 tickets but all my tickets were closed without any action and dealer is not receiving the call.

Also the dealer denied providing me the subsidy option straightaway. Can you please help me to get my 2nd cylinder and subsidy for my gas connection.

Registered mobile number: [protected]
Consumer number : [protected]
Agency name : Sri Thirumala Indane gas distributor, Kavoor, Mangalore.
LPG ID : [protected]

Thanks,
Jayaprakash

Complaint : Indane Gas Cylinder refill not delivered

Consumer Number : [protected]

Distribution Agency : CKM Distributors, Bangalore

I had booked for Indane Gas Cylinder refill on 19th May 2024 and the invoice was generated on 20th May 2024 with the reference number[protected]

The refill cylinder has not been delivered even though it is 9 days since the invoice was generated. I am not getting proper response from the agency even after multiple calls.

Request to look into the issue

Hi Sir/Madam,
We had subscripted Indian gas from Shri Revathy indane gas agency
No 2/624, Munuswamy Nagar Medavakkam Chennai - 600100.

They are demanding Rs. 30 extra compulsory each house and per delivery. If i ask why, they are telling as transport charge + my salary. I refused to pay the extra money. So the delivery man told he will not deliver the cylinder and come my office take the cylinder.

Subject: Urgent Attention Required: Continuous Delay in LPG Delivery

To whomsoever it may concern at Indian Oil,

I hope this email finds you well. I am writing to express my deep concern regarding the ongoing delay in the delivery of LPG cylinder, despite multiple service requests raised through the Indane website.

As per the records, the order for LPG was placed on the 16th of April 2024 through...

I made an online payment for a gas in the name of Sana Noor of this consumer I'd [protected] by mistake, while my consumer I'd number is [protected] and name is Md Nasim. Please cancel this order

Respected Sir, I nitesh kumar consumer number [protected]. I have request for double cylinder connection with online payment on 21March 2024 through Indane oil app. but till date connection has not give me.Distributor say I have not receive payment. Please solve this matter as soon as possible.Sir I have attached message copy of payment

Petrol pump owner is not filling air in tyre. They are denying to fill air in tyre.

I am consumer of Indane gas, consumer number-7065142, Rajiv Ranjan, [protected] but very delayed response from Vidisha Gas agency Kanti 843109 and behaviour was very rude…Kindly take action...

I had booked my Indane LPG through BHIM App on 7 th March 2024 at 8.47am with transaction I'd[protected] with amount of Rs.939 with SBI bank. It was failed during the payment and money was deducted. It was not refunded till date. I had checked with my bank also. They had replied that, the money had reached the merchant(indane LPG). Hence I request you to refund the amount deducted. Thank you....