Indian Oil Corporation [IOC]
Indian Oil Corporation Ltd
Customer satisfaction rating: 41%
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12506
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Indian Oil Corporation [IOC] Customer Care

Website:
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Address
SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road
New Delhi
New Delhi District
Delhi
India - 110003

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1452
down
732


Additional info
Registered Office
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051
Tel: +91 22 2644 7327
Fax: +91 22-2644 7961

Corporate Office
IOCL Corporate Office, 3079/3, Sadiq Nagar, J B Tito Marg, New Delhi - 110049

Barauni Refinery
P.O. Barauni Refinery, Dist. Begusarai - 861114 (Bihar)

Gujarat Refinery
P.O. Jawahar Nagar, Dist. Vadodara - 391320(Gujarat)

Guwahati Refinery
P.O. Noonmati, Guwahati - 781020 (Assam)

Haldia Refinery
P.O. Haldia Refinery, Dist. Midnapur - 721606 (West Bengal)

Mathura Refinery
P.O. Mathura Refinery, Mathura - 281005 (Uttar Pradesh)

Panipat Refinery
P.O. Panipat Refinery, Panipat - 132140 (Haryana)

Pipelines Division

Head Office
A-1 Udyog Marg, Sector-1, Noida - 201301 (Uttar Pradesh)

Northern Region
P.O. Panipat Refinery, Panipat - 132140 (Haryana)

Western Region
P.O. Box 1007, Bedipara, Morvi Road,Gauridad,Rajkot - 360003 (Gujarat)

Southern Region
139, Nungambakkam High Road, Chennai - 600034

Eastern Region
14, Lee Road, Kolkata - 700020

Marketing Division

Head Offices
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051

Northern Region
IndianOil Bhavan, 1, Aurobindo Marg, Yusuf Sarai, New Delhi -110016

Eastern Region
IndianOil Bhavan, 2, Gariahat Road, South (Dhakuria), Kolkata - 700068

Western Region
IndianOil Bhavan, Plot No. 33, G Block, Bandra Kurla Complex, Bandra East, Mumbai - 400051

Southern Region
IndianOil Bhavan, 139, Nungambakkam High Road, Chennai - 600034

R&D Centre
Sector 13 Faridabad - 121007 (Haryana)

Assam Oil Division
P.O. Digboi - 768171 (Assam)

IBP Division
34-A, Nirmal Chandra Street, Kolkata - 700013

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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41%
Complaints
12506
Pending
0
Resolved
5124
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Indian Oil Corporation [IOC] Complaints & Reviews

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Complaint on Prasaad 26th September 2021 around 11am.
Indian oil bunk, Housing Board Colony, sub jail, Miryalaguda,...
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I was travelling to Alwar yesterday(26th Sep'21) and got my car (Nissan Kicks) refuelled at Tijara road, Chikani, Alwar at Sainik Service staion GSTIN - 08ABFPJ7113HIZT. My car was running reserve and It must've been 2lts left when I stopped for refuelling. My car's tank capacity is 45-50lts max according to the company. And this Peteol pump put in more than 57lts which excludes 2-3lts reserve which was already in my tank. How the hell is it possible to fill approx 10lts more than the actual tank capacity???
I am attaching the Bill given by this petrol pump. I want strict n prompt action against this dealer n want appropriate compensation
Sep 26, 2021

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    Staff misbehaving at night
    Sep 26, 2021

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      I undersigned Mohmmed Salim Abdul Sattar Sayed would like to bring into your notice that petromine Indian oil petrol pump...
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      I had get petrol for 1 litre yesterday only at IOC petrol station located in azhagarkoil road after kallampatty and had travelled only less than 20 km but today my bike on reserve and I also noticed that the meter reading at 0 level starting directly 0 then 35 or 45 there after only it runs properly.
      So nearly half of litre was cheated from consumer please take necessary action and prevent the reputation of IOC
      Sep 25, 2021

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        The cylinder I recieved was 3kghs less of weightage...
        Delivery man's name was mr. Veerpal

        Consumer no:- 34411
        Invoice no[protected]
        Phone number- [protected]
        Sep 24, 2021

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          I got my fuel tank filled at IOC next to Kempanahalli Bus stand, Nelamangala, Bangalore. After which I got my car tyres filled...
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          I from ankleshwer.here matangi petrol pump .in week 2 or 3 days we are not getting petrol or diesel on pump.also pump worker coming with alcohol and talking with bed menners. They speak with gali with custmer.
          Sep 24, 2021

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            I am regular customer of indian oil, i have three petrol vehicles, i use indian oil service for last 10years, but now i face...
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            Order[protected]

            Withoiu coming to the house, they cancelled the order and insist me to book again and again.

            Frequently, they do this poor service.

            UMA GAS AGENCIES
            Block-16
            Neyveli
            Cuddalore District
            Tamilnadu-607801
            Sep 20, 2021

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              Dear Sir,

              We ended up paying Rs. 912 twice for Indane Gas Cylinder delivery as the initial payment was shown...
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              [Resolved]

              I made payment through airtel payments app but received no message and delivery.
              Sep 20, 2021
              Complaint marked as Resolved 
              I made complaint as I didn't receive any delivery or payment regarding message and I think my payment was not successful but today I receive message regarding it so I want my complaint back
              Sep 19, 2021

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                कल कनेक्शन नम्बर [protected]/[protected]. अनुराग कटारा, 98 पुरानी...
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                I have not received any Refilled Cylinder, but I have received a message in my registered phone as it is already delevered.
                Sep 17, 2021

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                  I have not received any Refilled Cylinder, but I have received a message in my registered phone as it is already delevered.
                  Cons No /ID : [protected]/[protected]
                  Sep 16, 2021

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                    We have participated in the following tender (HCC/LUBE-02/PT-10/2020-21) and we were awarded the contract, We have given the bank guarantee for the contract. But as of now there is no clarity on date of commencement of operations. We are put under financial loss due to this situation.
                    Sep 15, 2021

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                      Order no.[protected] has been cancelled without prior notification regarding cancellation. This becomes a problem when there's an urgent need of gas and the booking gets cancelled abruptly. Please resolve this problem as soon as possible.
                      Sep 14, 2021

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                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                      Order booked by mistake. So cancelled through your prescribed site. What else should one do? Please suggest.
                      Issue is nonpayment of lpg subsidy by you.
                      Series of complaints lodged without any response. Please act.
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                        Timing of 24 hours open: But close at 8 pm and open at 5 am: address Haryana. Rewari Berli khurd (dev filing station) my mobile...
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                        Rtgs to iocl account done ..but payment not received in iocl in my sap account
                        Sep 13, 2021

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                          Puncture wala at JAI Garud Gas Station janakpuri b1 block is a fraudster. He made fraud today by breaking tyre valve of 2...
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