Indian Oil Corporation [IOC] Customer Care
Indian Oil Corporation Ltd
Customer satisfaction rating: 8%
Submit a Complaint
10196
COMPLAINTS

Indian Oil Corporation [IOC] Customer Care

Indian Oil Corporation Ltd

Website:
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Address
SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road
New Delhi
New Delhi District
Delhi
India - 110003

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
881
down
505


Additional info
Registered Office
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051
Tel: +91 22 2644 7327
Fax: +91 22-2644 7961

Corporate Office
IOCL Corporate Office, 3079/3, Sadiq Nagar, J B Tito Marg, New Delhi - 110049

Barauni Refinery
P.O. Barauni Refinery, Dist. Begusarai - 861114 (Bihar)

Gujarat Refinery
P.O. Jawahar Nagar, Dist. Vadodara - 391320(Gujarat)

Guwahati Refinery
P.O. Noonmati, Guwahati - 781020 (Assam)

Haldia Refinery
P.O. Haldia Refinery, Dist. Midnapur - 721606 (West Bengal)

Mathura Refinery
P.O. Mathura Refinery, Mathura - 281005 (Uttar Pradesh)

Panipat Refinery
P.O. Panipat Refinery, Panipat - 132140 (Haryana)

Pipelines Division

Head Office
A-1 Udyog Marg, Sector-1, Noida - 201301 (Uttar Pradesh)

Northern Region
P.O. Panipat Refinery, Panipat - 132140 (Haryana)

Western Region
P.O. Box 1007, Bedipara, Morvi Road,Gauridad,Rajkot - 360003 (Gujarat)

Southern Region
139, Nungambakkam High Road, Chennai - 600034

Eastern Region
14, Lee Road, Kolkata - 700020

Marketing Division

Head Offices
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051

Northern Region
IndianOil Bhavan, 1, Aurobindo Marg, Yusuf Sarai, New Delhi -110016

Eastern Region
IndianOil Bhavan, 2, Gariahat Road, South (Dhakuria), Kolkata - 700068

Western Region
IndianOil Bhavan, Plot No. 33, G Block, Bandra Kurla Complex, Bandra East, Mumbai - 400051

Southern Region
IndianOil Bhavan, 139, Nungambakkam High Road, Chennai - 600034

R&D Centre
Sector 13 Faridabad - 121007 (Haryana)

Assam Oil Division
P.O. Digboi - 768171 (Assam)

IBP Division
34-A, Nirmal Chandra Street, Kolkata - 700013

View More Information...

Customer satisfaction rating
8%
Complaints
10196
Pending
0
Resolved
801
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Indian Oil Corporation [IOC] Complaints & Reviews

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Indian Oil Corporation [IOC] — salary

 jatinder10167249 on Jul 22, 2018
Hello

My motive of this mail is to inform you that the salary given to the workers working on gas station is ₹5000 but in actual the station owner deposit ₹12000 in account and after that owner forces the workers to withdraw the full money but at the end worker get ₹5000 only for 12 hours but the shift is of 8 hours. Somebody told me that there is need of 9 persons on single station 6 for day and 3 for night but in actual owner have only 4 worker s for day and only 1 for night. Please took some serious steps so that employees get full benefits as given by the company. I am doing...
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — subsidy amount not credited in account.

 G Srimathi on Jul 21, 2018
For the past 8 months, I have not been receiving subsidy amount for Indane Gas. When we approach the branch, they divert the case to the bank but the bank mentions it is the office's fault. We have linked the Aadhar number to both bank and LPG station. We even registered the 18 Digit Consumer ID at the bank as per the instructions by the LPG Distributor.
Customer Number: CS8424394.
Distributor Name: Sudheendra Indane Gas Agency, HBR Layout, Bangalore....
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — poor service making trouble

 wewd on Jul 21, 2018
Here is complaint about Jayashree gas services Denkanikottai, tamilnadu. This gas service demanding too much money and vulgerly speaking to customers. need to close this kind worst services in the society..fathetic service and no response for call at all from past 2 years facing problem. they wont respond call if they respond vulgerly speaking and always demand money for each and everything. We are facing lot in
Tedious formalities in booking a new gas connection.
Refusal for registering complaints by the dealers
At the time of new connection, dealers are insisting that the...
Complaint comments  Read comments Complaint category Other

Indian Oil Corporation [IOC] — discrepancy in the service provided by the petrol pump

 Kandarimam on Jul 19, 2018
This complain is against Pawar Filling station, Near Rispana pul Dehradun, Uttarakhand 248001

On 19th of July, around 3:00 pm I has gone to fill in petrol in my vehicle. I was moving my vehicle a bit due to construction work. The service boy in the filling station without preloading the amount in his meter pumped petrol in my vehicle. The meter showed 5o when he started, I immediately stopped him, and lodged complaint to the manager regarding the incident. But nobody paid heed to the complain. Instead asking me to get my vehicle refilled without paying them anything.

It...
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — delay of delever the booking refill vide ref no-311598,dtd-04/06/2018

 Shefali Das on Jul 19, 2018
Respected Sir,
With reference to the subject cited avobe I have the honour to inform you that l made a complaint under vide Ref No-311598, dtd-04/06/2018 on 15/06/2018 but the matter is not resolved till today.
That Sir, I Sri Nitai Das one of the consumers of M /S DAS GAS CONCERN[protected] of Karimganj Dist, Assam have been getting very poor service from my concerned gas agency for last several months regarding home delivery in due time.
Therefore, I earnestly request you kindly to take necessary action and arrange to delever my booking Refill at my home at your earliest...
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — giveup subsidy deactivate

 rajushibin8 on Jul 19, 2018
Dear sir due to wrong click on 'give up subsidy' it has been activated.please give me back subsidy and kindly deactivate.
I am a consumer of indane gas.i given request letter also to the distributor but they told there is no option to change.pls inform further what can i do to cancel the give up subsidy.

Consumer name-v .raju

My consumer no.14660

Sahya gas agency, munnar, kerala...
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — subsidy amount not credited

 softengg06@gmail.com on Jul 18, 2018
Hi Team,
My aadhar is linked with bank account and LPG consumer no as well. However I didn't get subsidy amount. When I was asked indane customer, they said documentation verification pending. When I was distributor, they said nothing pending at our end. So please check and advise us accordingly.
Consumer # : [protected]
Distributor: SHREE CHELLA AGENCIES (117549)

Thanks
Rajendrakumar P...
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — filled petrol instead od diesel

 pappufebin on Jul 17, 2018
Yesterday (16/07/2018), i came to indian oil pump near d-cinemas chalakkudu to fill diesel in my toyota ethios liva @8.00pm. i ask them to fill diesel. unfortunately they filled petrol instead of diesel.with out knowing this i continue my journey, after 15 kmd, the vehicle started missing and it continue till i reach home .after that the car is not start and the workshop mechanic inform me that they filled petrol instead of diesel and its lucky that my life is saved.due to their negligence there is a huge chance of explosion. i request to takenrcessaru action against their negligence and provide...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Indian Oil Corporation [IOC] — hds issue calibration issue thus over billing.

 pankajjjwala@yahoo.com on Jul 16, 2018
I drove my Honda WRV to local Petrol Pump "City Fules" at Durgapur (W. B.), City Centre, License No 44 Dgp./ 1.5.07 on 11.07.2018 to get the vehicle re-fueled and they gave HSD 38.87 Lts.

It is well known that the fuel tank of Honda WRV is of 40 Lts and if I drove the Diesel vehicle to the pump it should take HSD some where below 37 Lts.

This clearly implies that the meter of the pump is faulty / manipulated. We request you to kindly verify the same and get the same rectified....
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — delay for home delivery under booking refill,vide ref no-311598,dtd-04/06/2018.

 Shefali Das on Jul 15, 2018
Respected Sir,
With reference to the subject cited avobe I have the honour to state that I, Sri Nitai Das vide consumer no-CX13024721 one of the consumers of M/S DAS GAS CONCERN Karimganj Dist[protected]Assam have been harassing almost every month regarding home delivery by the concerned gas agency in due time. Last month I booked a Refill vide Ref No -311598, dtd-04/06/2018 but after more than one month it is not delevered till today. Where as I personally contact with the concerned gas Agency but I was fail.
So, I earnestly request to your kindself to take necessary action and...
Complaint comments  Read comments [1]Complaint category Gas Stations

Indian Oil Corporation [IOC] — cheating in petrol filling in bike

 Mayanka1103 on Jul 15, 2018
Sir, i have refilled petrol in tank of my bike thrice at ioc petrol pump situated at 100 ft road near sachin tower Ahmedabad-380015. Every time i ask to fill tank with Rs. 100 but workers are filling less than 50/-. This is not fair as customer are being cheated and Many customers ignore this problem as they have no effect of this as they may rich. But i m student and most of people like me get effected. I expect that you will take necessary action....
Complaint comments  Read comments Complaint category Other

Indane — poor service making trouble

 ttwweett on Jul 15, 2018
Here is complaint about Jayashree gas services Denkanikottai, tamilnadu. This gas service demanding too much money and vulgerly speaking to customers. need to close this kind worst services in the society..fathetic service and no response for call at all from past 2 years facing problem. they wont respond call if they respond vulgerly speaking and always demand money for each and everything. We are facing lot in
Tedious formalities in booking a new gas connection.
Refusal for registering complaints by the dealers
At the time of new connection, dealers are insisting that the...
Complaint comments  Read comments [1]Complaint category Other

Indian Oil Corporation [IOC] — email id is not updated against consumer number in online booking portal

 sounakgogol on Jul 14, 2018
My consumer number is [protected]..
In spite of repeated requests my email id registered against my CONSUMER NUMBER [protected] is not being updated.
My correct email id is sounakghosh56@gmail.com
Each time I send the request via change email id option an automated email is generated, that claims my email id is updated but in no avail.
Please take immediate action....
Complaint comments  Read comments Complaint category Utility Services

Indane Gas — under npci for linking adaar

 munnalal mali on Jul 13, 2018
Dear sir
Most respectfully I beg to say that my adaar no is[protected]. And for gas subsidy consumer no is cx25919375 and consumer ID is[protected] . my bank account no is [protected].
Please add it under npci so that I can get my gas subsidy .regarding this issue the bank 'workers are not having attention .they are saying the npci scheme is not available in bank .please help me and remove this problem
Regards
Munnalal mali
[protected]...
Complaint comments  Read comments Complaint category Banks

Indian Oil Corporation [IOC] — refilling extra premium petrol forcefully when complaining they are ready to fight

 Ravi H Jaiswal on Jul 13, 2018
Dear Sir,

Today morning while going to office i refill petrol from jain service station sec-54 noida bill no-749878. when i stop them they are denied to refill petrol and saying they will only refill extra premium petrol from this pump if i need to refill normal petrol then you have to go to next station becouse office time we will only refill extra premium. when i try to reach manager they were ready to fight with me....
Complaint comments  Read comments Complaint category Products & Services

Indane — do not credited subsidy in my account since nov,2017

 Shuvra on Jul 13, 2018
My consumer number is CX5703837. It is shown from my bank statement that no credit entry regarding gas subsidy in my account since November, 2017. And it is also to be mentioning by me earlier the gas subsidy was credited in my another account. Now it has been shifted to my another account. Anyway, Since November, 2017 I could not been credited any gas subsidy from your end. Please Find solution for this. My bank account already been linked with the aadhar ....
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — indane gas - new connection - no update after dedup clearance

 kirandaskce on Jul 10, 2018
Reference No : N1805141174492401856043
Application Date:[protected]
Your Distributor : GAJANANA ENTERPRISES
Status Message : Dedup Cleared Date :[protected]
KYC No : [protected]
KYC Date :[protected]

I have contacted the indane customer support and they said everything is ok i can contact the distributor, all process completed for new connection.
From the distributor i got a response that some form need to be released from the company side then only they can provide the connection....
Complaint comments  Read comments Complaint category Government Organizations

Indian Oil Corporation [IOC] — indane regarding new gas connection from indane

 subhasismaity on Jul 9, 2018
Status is kyc generated. Pending for dedup, why it is being delayed when kyc is generated. And what is the meaning of dedup. They have not mentioned.

Reference No. N180703140404661652026
Application Date [protected]
Consumer Name Manashi Rudra Biswas
Address S2A, 2 nd floor, SONIKA APARTMENT SWAMIJI PARK, Michael Nagar - Arun Saha Bagan bari, Madhyamgram Municipality NORTH 24 PARGANAS, West Bengal, 700133
Your Distributor FREEDOM SERVICES
Status Message KYC Generated. Pending for Dedup. Date :[protected]
KYC No. [protected]
KYC Date [protected]...
Complaint comments  Read comments [1]Complaint category Utility Services

Indian Oil Corporation [IOC] — out of subsidy

 Rohit Kumar Bharadwaj on Jul 9, 2018
Sir, my name is Rohit kumar Bharadwaj I have made a mistake, I select opt out of subsidy by mistake please I regret you to cancel my request. My detail about connection is mentioned below:
Consumer no : 85043675
Consumer Name : Rohit Kumar Bharadwaj
Aadhaar Number :[protected]
Distributor Code : 137078
Distributor Name : mangalam Bharat gas service
Address-1:-shop no. B-127/3 B Block Market
Address-2:- Sector-41
District:-. Gautam Budh Nagar
Pin code no:- 201304
Email id:- akanshaagrawal@bharatpetrolum.in

I hope...
Complaint comments  Read comments Complaint category Gas Stations

IOCL — non delivery of cylinder

 saurabhkumar1976 on Jul 9, 2018
I have received a message that cash memo [protected] generated on july 4, and I am waiting for cylender but still not received the delivery, and today i have received a message that your cash memo has cancelled, due to customer not found,

I reguest you that Please deliver my Cylender on urgent basis and share the contact no of Delivery boy

My contact No is [protected]
Saurabh Kumar
BH 12 FF Bhavrav Devras colony
connection No-92763...
Complaint comments  Read comments Complaint category Gas Stations

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