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Indian Oil Corporation [IOC] Customer Care
Indian Oil Corporation Ltd
| Website: | www.iocl.com |
SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road New Delhi New Delhi District Delhi India - 110003 |
Customer Care Phone Numbers and Contacts
Toll-free:
Phone:
274
163
132
78
111
68
139
100
96
61
92
57
95
63
107
82
Additional info
Registered Office
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051
Tel: +91 22 2644 7327
Fax: +91 22-2644 7961
Corporate Office
IOCL Corporate Office, 3079/3, Sadiq Nagar, J B Tito Marg, New Delhi - 110049
Barauni Refinery
P.O. Barauni Refinery, Dist. Begusarai - 861114 (Bihar)
Gujarat Refinery
P.O. Jawahar Nagar, Dist. Vadodara - 391320(Gujarat)
Guwahati Refinery
P.O. Noonmati, Guwahati - 781020 (Assam)
Haldia Refinery
P.O. Haldia Refinery, Dist. Midnapur - 721606 (West Bengal)
Mathura Refinery
P.O. Mathura Refinery, Mathura - 281005 (Uttar Pradesh)
Panipat Refinery
P.O. Panipat Refinery, Panipat - 132140 (Haryana)
Pipelines Division
Head Office
A-1 Udyog Marg, Sector-1, Noida - 201301 (Uttar Pradesh)
Northern Region
P.O. Panipat Refinery, Panipat - 132140 (Haryana)
Western Region
P.O. Box 1007, Bedipara, Morvi Road,Gauridad,Rajkot - 360003 (Gujarat)
Southern Region
139, Nungambakkam High Road, Chennai - 600034
Eastern Region
14, Lee Road, Kolkata - 700020
Marketing Division
Head Offices
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051
Northern Region
IndianOil Bhavan, 1, Aurobindo Marg, Yusuf Sarai, New Delhi -110016
Eastern Region
IndianOil Bhavan, 2, Gariahat Road, South (Dhakuria), Kolkata - 700068
Western Region
IndianOil Bhavan, Plot No. 33, G Block, Bandra Kurla Complex, Bandra East, Mumbai - 400051
Southern Region
IndianOil Bhavan, 139, Nungambakkam High Road, Chennai - 600034
R&D Centre
Sector 13 Faridabad - 121007 (Haryana)
Assam Oil Division
P.O. Digboi - 768171 (Assam)
IBP Division
34-A, Nirmal Chandra Street, Kolkata - 700013
View More Information...
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051
Tel: +91 22 2644 7327
Fax: +91 22-2644 7961
Corporate Office
IOCL Corporate Office, 3079/3, Sadiq Nagar, J B Tito Marg, New Delhi - 110049
Barauni Refinery
P.O. Barauni Refinery, Dist. Begusarai - 861114 (Bihar)
Gujarat Refinery
P.O. Jawahar Nagar, Dist. Vadodara - 391320(Gujarat)
Guwahati Refinery
P.O. Noonmati, Guwahati - 781020 (Assam)
Haldia Refinery
P.O. Haldia Refinery, Dist. Midnapur - 721606 (West Bengal)
Mathura Refinery
P.O. Mathura Refinery, Mathura - 281005 (Uttar Pradesh)
Panipat Refinery
P.O. Panipat Refinery, Panipat - 132140 (Haryana)
Pipelines Division
Head Office
A-1 Udyog Marg, Sector-1, Noida - 201301 (Uttar Pradesh)
Northern Region
P.O. Panipat Refinery, Panipat - 132140 (Haryana)
Western Region
P.O. Box 1007, Bedipara, Morvi Road,Gauridad,Rajkot - 360003 (Gujarat)
Southern Region
139, Nungambakkam High Road, Chennai - 600034
Eastern Region
14, Lee Road, Kolkata - 700020
Marketing Division
Head Offices
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051
Northern Region
IndianOil Bhavan, 1, Aurobindo Marg, Yusuf Sarai, New Delhi -110016
Eastern Region
IndianOil Bhavan, 2, Gariahat Road, South (Dhakuria), Kolkata - 700068
Western Region
IndianOil Bhavan, Plot No. 33, G Block, Bandra Kurla Complex, Bandra East, Mumbai - 400051
Southern Region
IndianOil Bhavan, 139, Nungambakkam High Road, Chennai - 600034
R&D Centre
Sector 13 Faridabad - 121007 (Haryana)
Assam Oil Division
P.O. Digboi - 768171 (Assam)
IBP Division
34-A, Nirmal Chandra Street, Kolkata - 700013
Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
Indian Oil Corporation [IOC] related photos (712)
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Indian Oil Corporation [IOC] Complaints & Reviews
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Indian Oil Corporation [IOC] — gas cylinder is less in weight and money taken without generating any money receipt | ||
Rr rrishisinhaa on Feb 22, 2019 | ||
Dear sir, With due respect, I am writing this letter to draw your kind attention regarding the irregularities done by the SULABH INDIAN GAS AGENCY (SAP CODE-177178, PATNA, BIHAR). The problems being faced by me are following- (a) The gas cylinder is less in weight because it lasts very soon and the plastic cover is manhandled by the respective vendors. (b) The agency staff asks for money without producing any money receipt. In one case, when I had visited the agency for KYC, I had to give 210 INR and when asked for the receipt, he just denied. In one another case, when I reached... | ||
 Read comments |  Gas Stations | |
Indian Oil Corporation [IOC] — subsidy not received | ||
Ra Rajendra Daxini on Feb 22, 2019 | ||
My Consumer No. Is [protected] LPG ID is [protected]. The last refill was delivered on 14/02/2019 by the distributor PANAGA AGENCY BENGLORE. The relative LPG SUBSIDY is still not credited to my linked Bank account. Please look in to the matter and do needful. My contact details is as under: mob:[protected] email address : rdaxini@yahoo.com. PAVAN RAJENDRA DAXINI... | ||
| Read comments | Other | |
Indian Oil Corporation [IOC] — regarding petrol pump dealer chayan lottery draw [Resolved] | ||
Sk Skankurs on Feb 21, 2019 | ||
Dear sir, My location is 650, village gogripur block karnal, haryana... May i request u plz checked the land for winner applicant coz river khaand in this location.. Nd my question is u have not survey the land nd declared the result, ue team have not discuss the perfect location to pump why? Please request you checked the all documents in this draw results... | ||
| Read comments | Other | |
Indian Oil Corporation [IOC] — delay in lpg cylinder | ||
Sh shivankardubey on Feb 20, 2019 | ||
Dear sir Myself Shreeram pandey from kanpur(u.p.) I am having a Consumer No. CX[protected] with the booking reference no. 519151 from indane distributor Jai hind gas agency kanpur(up) 208005 I booked for Gas cylinder on 13.02.2019 with an assurance that the cylinder will be delivered within 4-6 working days. But the same has not been delivered till date. i tried to contact indane customer care number but after 10 min waiting hold on call, none respond to me. it is not the first time many times this this thing happened to me by the distributor | ||
| Read comments | Gas Stations | |
Indian Oil Corporation [IOC] — nozzle boy behavior with customers | ||
Pr Pranau on Feb 20, 2019 | ||
I have visited petrol pump of iocl : jattewar hall hasanbag road, nagpur, maharashtra & spend 5 minutes in que and when come to nozle : 1 man come with his scooter direct without que & nozzle boy gave nozzle to add petrol in his scooter by himself when i asked nozle boy that we are also in line that time he said : i need to talk with that person not with nozle boy and nozle boy loudly told his name is kailash ninawe and said to do whatever i can do : i don't think this is a proper way to communicate with clients when fault is yours and my question is iocl hired this kind of goons with which purpose?... | ||
| Read comments | Other | |
Indian Oil Corporation [IOC] — cylinder order delivery delayed | ||
Ra Ravi6712 on Feb 19, 2019 | ||
I ordered cylinder and it delayed alot. Agency name - mahasagan gas agency rajajipuram, lucknow, uttar pradesh. Staff member did not have a proper conversation and they miss behaved and abused. They gave threat that they will not deliver cylinder anymore. Please look upon my query. Consumer no.- [protected] Consumer name - mr. Ravi kumar sharma Contact no. - [protected]... | ||
| Read comments [1] | Gas Stations | |
IOC — subsidy not received | ||
Ar arvenkataramanan on Feb 19, 2019 | ||
Dear team Please check subsidy not received for my last refill which has been delivered one week before. The same has been happened more than twice last year. I request a permanent solution for this. Consumer name : sailakshmi Consumer id : (Protected) Distributor name : tucs chepauk City : chennai Refill no : 809797 Date : 07/02/2019 Sap no : 519209... | ||
| Read comments [1] | Banks | |
Indian Oil Corporation [IOC] — bribery and bad behavior | ||
Sa Sanjeev Sangma on Feb 19, 2019 | ||
Sir/madam With due regards i am a following customer of indane gas belonging to bhaskar gas distributor, piyali phukan road, rehabari, guwahati-8, assam. As per regards i would like to lodge the following complaint regarding the delivery employee named as ganesh kalita of the following distributor. As i have booked my lpg cylinder 25 (Twenty five) days earlier as on 25/01/2019 and i have not received a refill of my lpg cylinder. When i would contact the delivery personal of the following distributor he would deny the delivery and would ask a certain bribe of rs 80-100 extra for delivery.... | ||
| Read comments [3] | Gas Stations | |
Indian Oil Corporation [IOC] — bribery taken from applicants for open a petrol pump | ||
Su Suchit Kumar Yadav on Feb 18, 2019 | ||
Dear sir, I m a soldier My wife was applied for a petrol pump in bhagalpur district But we are cheated by sales manager of IOC Bhagalpur reason, his name is Mr R K paswan, he called me & asked about bid amount from me & help directly to others Which is not fair, he taken 7 lakh bribery from that person & many times called them on 15 th of Feb 2019 U can verify from your source I want justice So plz Treat this matter as most urgent Jai hind... | ||
| Read comments | Business & Finances | |
Indane Gas — less weight of the cylinder | ||
An anuragv995 on Feb 18, 2019 | ||
I am a consumer of AGNIHOTRI GAS SERVICE Shop no. 10, Godavari Complex, Sector 37, Noida. My Consumer No. is [protected]. I booked a refill from the agency on 17th Feb-19 having Cash Memo no. [protected]. After booking, a delivery person named Rashid came to deliver the cylinder and when I asked him to weight the cylinder, he first refused and said that he doesn't have any measuring device with him. After that, I arranged a measuring device and When I measured the cylinder, I found the quantity was 4kg less than the actual weight. The delivery person just walked away and said that he... | ||
| Read comments | Utility Services | |
Indian Oil Corporation [IOC] — missing gas connection books | ||
Su sumera.jaggi@genpact.com on Feb 17, 2019 | ||
Hi my earlier gas cylinder... It's sgt-228.. But when i had shifted i was told get to get my old copies and it's misplaced as i had shifted and it's been 35 years im using the connection.. Why can't system just take it out my old records... It's been one year i have been takin it in black and i'm from middle class family.. Why are we being tortured. [protected] Sunil jaggi... | ||
| Read comments [5] | Utility Services | |
Indian Oil Corporation [IOC] — not get delivery of gas | ||
Ma Mala Mala on Feb 17, 2019 | ||
I have booked gas cylinder on 9 feb. 2019 gas does not deliver till date (17 feb. 2019) and generally gas is less than standard weight in the cylinders that is reason gas of cylinders is finished before the due date even i have two cylinders and gas of both cylinders were finished. How we cook food? My customer no. Is [protected]. Please, provide me with gas cylinders quick today.... | ||
| Read comments | Government Organizations | |
Indane — subsidy not received | ||
Sa Santoshkumar16387 on Feb 16, 2019 | ||
Dear team, Please check subsidy not recieved for my last refill which has been delivered one week before. The same has been happened for previous booking also, i require a permanent solution for this. Connection number - [protected] Connection name - samridhi sahu Distributer - shubhi indane allahabad Last refill no.- 905208 Please check and do the needful at earliest. Also screenshot attchef for your reference.... | ||
| Read comments | Gas Stations | |
Indian Oil Corporation [IOC] — subsidy not getting | ||
Su Subh1969 on Feb 15, 2019 | ||
Dear sir, I wish to lodge a complain against ioc as my father expire on[protected] and his gas connection was transferred in my name and booked a gas cylinder but till date i am not getting subsidy amount in my bank. For your information at the time of name change application i had already submit my aadhar and cancel checque for proof of my bank account. Please also note my consumer number - [protected]. So please look into this matter.... | ||
| Read comments | Gas Stations | |
Indian Oil Corporation [IOC] — cheating at petrol pump by giving less petrol | ||
Sw swati2504 on Feb 15, 2019 | ||
Petrol filler at kumar filling station, basahi varanasi, u. P on 6-2-19 gave less petrol by cheating and when i complained to manager, whole staff argued and misbehaved with me and also refused to give the complaint book. This is the reality of not just this filling station but of majority of the petrol pumps. Petrol fillers cheat by distracting consumers or reducing the fuel flow by pressing handle hard and also there is setting in machines to give less quantity of petrol.... | ||
| Read comments | Products & Services | |
Indian Oil Corporation [IOC] — payment done twice but no reply | ||
Dh Dharmendra Kumar.R on Feb 14, 2019 | ||
Payment done online on 18012019 but gas got delivery next day... but still payment is not credited to Gas agency... Gas agency wants me to make cash payment by today to close their month end process but i have made online payment which is successfully credited. I have confirmation message once i have done the payment... Now I made payment to gas agency also... For one gas cylinder I made two payments... This is confirmation receipt for your online payment of Rs 699.5, against refill booking ref no.242634 for consumer. no.34107. UPI[protected] with SR no. 1-[protected]... | ||
| Read comments | Gas Stations | |
Indian Oil Corporation [IOC] — payment done online on 18012019 | ||
Dh Dharmendra Kumar.R on Feb 14, 2019 | ||
Payment done online on 18012019 but gas got delivery next day... But still payment is not credited to gas agency... Gas agency wants me to make cash payment by today to close their month end process but i have made online payment which is successfully credited. I have confirmation message once i have done the payment... This is confirmation receipt for your online payment of rs 699.5, against refill booking ref no.242634 for consumer. No.34107. Upi[protected] With sr no. 1-[protected]... | ||
| Read comments | Gas Stations | |
Indian Oil Corporation [IOC] — deactivate my give up subsidy request for indane gas | ||
Ra rathode.35 on Feb 14, 2019 | ||
Indane gas — deactivate my giveup subsidy reqest. I am using indane gas from last 1 year.. At the time of gas connection by default i opted the "give up subsidy" and i am unable to cancel the subsidy give up. Can you please deactivate my "give up subsidy" for my indane gas connection. My indane gas consumer number : [protected] Address : b. R gas agency, chanda nagar, hyderabad.... | ||
| Read comments | Other | |
Indian Oil Corporation [IOC] — indane gas agency fraud | ||
Sa Savarirayar Antonysamy on Feb 14, 2019 | ||
Two days back i booked gas cylinder in sri jays gas agency (Keelkattalai, chennai). I ordered this after my both the cylinder empty, so i requested them delivery immediately. Yesterday they delivered a cylinder with on 30% filled. I noticed only at the night after i came from office while lifting the cylinder. Please let me know where do i complaint on this.... | ||
| Read comments | Gas Stations | |
Indian Oil Corporation [IOC] — unethical behavior by the distributor | ||
Sr Sreekumarpillai on Feb 13, 2019 | ||
Due to untoward attitude from the distributor, i cancelled my indane gas connection on 11.2.19. Since my booking for gas was existing (Booked on 11.12.18) they were not in a position to cancel the connection. So they have created a cash memo [protected] for rs. 659/- for booking no 901204 stating that cylinder shall be delivered shortly. After some time i got another message stating that your cylinder is delivered with cash memo no. [protected]. We did not receive the cylinder. I do not know how they have delivered the cylinder since i already returned both the cylinders before receiving the message.... | ||
| Read comments | Products & Services | |
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