Indian Oil Corporation [IOC] Customer Care
Indian Oil Corporation Ltd
Website: | www.iocl.com |
Address
SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road New Delhi New Delhi District Delhi India - 110003 |
Customer Care Phone Numbers and Contacts
Toll-free:
Phone:

353

198

170

100

148

82

164

116

120

75

116

72

158

118

125

85
Additional info
Registered Office
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051
Tel: +91 22 2644 7327
Fax: +91 22-2644 7961
Corporate Office
IOCL Corporate Office, 3079/3, Sadiq Nagar, J B Tito Marg, New Delhi - 110049
Barauni Refinery
P.O. Barauni Refinery, Dist. Begusarai - 861114 (Bihar)
Gujarat Refinery
P.O. Jawahar Nagar, Dist. Vadodara - 391320(Gujarat)
Guwahati Refinery
P.O. Noonmati, Guwahati - 781020 (Assam)
Haldia Refinery
P.O. Haldia Refinery, Dist. Midnapur - 721606 (West Bengal)
Mathura Refinery
P.O. Mathura Refinery, Mathura - 281005 (Uttar Pradesh)
Panipat Refinery
P.O. Panipat Refinery, Panipat - 132140 (Haryana)
Pipelines Division
Head Office
A-1 Udyog Marg, Sector-1, Noida - 201301 (Uttar Pradesh)
Northern Region
P.O. Panipat Refinery, Panipat - 132140 (Haryana)
Western Region
P.O. Box 1007, Bedipara, Morvi Road,Gauridad,Rajkot - 360003 (Gujarat)
Southern Region
139, Nungambakkam High Road, Chennai - 600034
Eastern Region
14, Lee Road, Kolkata - 700020
Marketing Division
Head Offices
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051
Northern Region
IndianOil Bhavan, 1, Aurobindo Marg, Yusuf Sarai, New Delhi -110016
Eastern Region
IndianOil Bhavan, 2, Gariahat Road, South (Dhakuria), Kolkata - 700068
Western Region
IndianOil Bhavan, Plot No. 33, G Block, Bandra Kurla Complex, Bandra East, Mumbai - 400051
Southern Region
IndianOil Bhavan, 139, Nungambakkam High Road, Chennai - 600034
R&D Centre
Sector 13 Faridabad - 121007 (Haryana)
Assam Oil Division
P.O. Digboi - 768171 (Assam)
IBP Division
34-A, Nirmal Chandra Street, Kolkata - 700013
View More Information...
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051
Tel: +91 22 2644 7327
Fax: +91 22-2644 7961
Corporate Office
IOCL Corporate Office, 3079/3, Sadiq Nagar, J B Tito Marg, New Delhi - 110049
Barauni Refinery
P.O. Barauni Refinery, Dist. Begusarai - 861114 (Bihar)
Gujarat Refinery
P.O. Jawahar Nagar, Dist. Vadodara - 391320(Gujarat)
Guwahati Refinery
P.O. Noonmati, Guwahati - 781020 (Assam)
Haldia Refinery
P.O. Haldia Refinery, Dist. Midnapur - 721606 (West Bengal)
Mathura Refinery
P.O. Mathura Refinery, Mathura - 281005 (Uttar Pradesh)
Panipat Refinery
P.O. Panipat Refinery, Panipat - 132140 (Haryana)
Pipelines Division
Head Office
A-1 Udyog Marg, Sector-1, Noida - 201301 (Uttar Pradesh)
Northern Region
P.O. Panipat Refinery, Panipat - 132140 (Haryana)
Western Region
P.O. Box 1007, Bedipara, Morvi Road,Gauridad,Rajkot - 360003 (Gujarat)
Southern Region
139, Nungambakkam High Road, Chennai - 600034
Eastern Region
14, Lee Road, Kolkata - 700020
Marketing Division
Head Offices
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051
Northern Region
IndianOil Bhavan, 1, Aurobindo Marg, Yusuf Sarai, New Delhi -110016
Eastern Region
IndianOil Bhavan, 2, Gariahat Road, South (Dhakuria), Kolkata - 700068
Western Region
IndianOil Bhavan, Plot No. 33, G Block, Bandra Kurla Complex, Bandra East, Mumbai - 400051
Southern Region
IndianOil Bhavan, 139, Nungambakkam High Road, Chennai - 600034
R&D Centre
Sector 13 Faridabad - 121007 (Haryana)
Assam Oil Division
P.O. Digboi - 768171 (Assam)
IBP Division
34-A, Nirmal Chandra Street, Kolkata - 700013
Submit a Complaint
Customer satisfaction rating

Good news! We have a good connection with the company and they're good at resolving user complaints.
Indian Oil Corporation [IOC] related photos (1134)
Complaints with pictures are more trusted and informative View all
Indian Oil Corporation [IOC] Complaints & Reviews
Sort by:
Indian Oil Corporation [IOC] — Petrol filling charges extra deduction
Shyam Auto Centre
Laxmipur Raigarh (CG),
Petrol filled quantity 11.14 @ Unit rate : 89.72
Amount = 999.48
Payment through Debit Card & deduction is Rs 1000/-.
why i paid 52 paisa extra. Deduction should be nearest round off of Rs 999/-
please resolve.
Receipt available with me.
My contact no. [protected]
EMail id : [protected]@yahoo.co.in
Laxmipur Raigarh (CG),
Petrol filled quantity 11.14 @ Unit rate : 89.72
Amount = 999.48
Payment through Debit Card & deduction is Rs 1000/-.
why i paid 52 paisa extra. Deduction should be nearest round off of Rs 999/-
please resolve.
Receipt available with me.
My contact no. [protected]
EMail id : [protected]@yahoo.co.in
Read full review →
Complaint Status
[Apr 10, 2021] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
Add a comment
Helpful
Share
Post your Comment
Indian Oil Corporation [IOC] — Petrol Scam
Everytime i drive to fill up my scooty the staff always tried to defraud me..
I ask for a certain amount of Fuel say for rs.210.. He'll fill for 110 and will then stop and will start filling for 110 mark only... this short fuelling scam is very common.. Look into this..the whole staff is fraud
I ask for a certain amount of Fuel say for rs.210.. He'll fill for 110 and will then stop and will start filling for 110 mark only... this short fuelling scam is very common.. Look into this..the whole staff is fraud
Read full review →
Complaint Status
[Apr 09, 2021] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
Add a comment
Helpful
Share
Post your Comment
Indian Oil Corporation [IOC] — Particular petrol pump
Shortage oil delivery, not paper bill, not open timely & regularly, misbehave.
Read full review →
Complaint Status
[Apr 09, 2021] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
Add a comment
Helpful
Share
Post your Comment
I am owner of Amaze Car which gives milage of 15-16 km per ltr. I got filled petrol for Rs.1000/- on 26/03/2021 (11.03 ltr.)...
Helpful
Share
Indian Oil Corporation [IOC] — Dispenser nozzle does not locked while petrol filling...
Dispenser nozzle doesnot locked while petrol filling...That person frequently start & stop the nozzle by given pressure while petrol filling...afterthat he fight with me about I will do like this only..
Read full review →
Complaint Status
[Apr 07, 2021] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
Add a comment
Helpful
Share
Post your Comment
Hello. I indane gas booked on 31/03/21 through indane app and had paid same time rs 854.5 under upi payment mode successfully....
Helpful
Share
Reference No. N170117172720479281814
Application Date:[protected]
Consumer Name: Sekharamantri Pavan Kumarbr...
Application Date:[protected]
Consumer Name: Sekharamantri Pavan Kumarbr...
Helpful +1
Share
Indian Oil Corporation [IOC] — Petrol pump Nitrogen filling
There are 4-5 petrol pumps in the vicinity of Bombay hospital, Indore.
Not single one of them is having Nitrogen filling facility which operational.
To get Nitrogen filled in the vehicle I had to drive 7kms to get it filled.
It's just weird to drive 7kms to get Nitrogen inflated even though there are more than 4 petrol pumps in the vicinity. Irony is not a single one of them is willing for it.
I am still unsure whether someone will take cognizance of it as since this issue has been persistent for sometime & authorities have failed to acknowledge it, then this is just makes it mere formality as there won't be any action taken from your side.
I just wanted to do everything that I could to highlight the issue & troubles faced. Rest is on your shoulders to take action.
Not single one of them is having Nitrogen filling facility which operational.
To get Nitrogen filled in the vehicle I had to drive 7kms to get it filled.
It's just weird to drive 7kms to get Nitrogen inflated even though there are more than 4 petrol pumps in the vicinity. Irony is not a single one of them is willing for it.
I am still unsure whether someone will take cognizance of it as since this issue has been persistent for sometime & authorities have failed to acknowledge it, then this is just makes it mere formality as there won't be any action taken from your side.
I just wanted to do everything that I could to highlight the issue & troubles faced. Rest is on your shoulders to take action.
Read full review →
Complaint Status
[Apr 05, 2021] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
Add a comment
Helpful
Share
Post your Comment
Indian Oil Corporation [IOC] — Fuel pump not working
I got my car fueled in Alfa Gasoline. Pump got disconnected automatically for 3 times and when asked they told it is new one and there is some problem. How they are using the pump when knowing that petrol pump is at fault? Can you please check.
Read full review and 1 responses→
Complaint Status
[Mar 31, 2021] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
Did they resolved your issue??
Reply
Add a comment
Helpful
Share
Post your Comment
I am writing to complain regarding an incident that took place recently. I wish to inform you that while travelling from Delhi,...
Helpful
Share
PETROL PUMP DEALER- M/S OM SHIV GORAKSH K.S.K.
Date[protected]
TIME 4:30 PM
Sales person is speaking...
Date[protected]
TIME 4:30 PM
Sales person is speaking...
Helpful
Share
Indian Oil Corporation [IOC] — User id locked
Kindly unlock user id registered with mobile no [protected]
sangeeta agrawal
advocate delhi high court
sangeeta agrawal
advocate delhi high court
Read full review →
Complaint Status
[Mar 30, 2021] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
Add a comment
Helpful
Share
Post your Comment
Indian Oil Corporation [IOC] — Rude behavior from petrol pump g
AIR FACLITY NOT AVAILABLE AT Indian petrol pump M/S KASHMIR FUEL CENTR GANDERBAL JAMMU AND KASHMIR.
very rude staff fayaz ahmad their. One of worst petrol pump I have ever seen.
very rude staff fayaz ahmad their. One of worst petrol pump I have ever seen.
Read full review →
Complaint Status
[Mar 30, 2021] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
Add a comment
Helpful
Share
Post your Comment
Indian Oil Corporation [IOC] — Use foul language by one of your executive
Dear worest company Indian oil.
This is to inform you that today around 0955 pm. I went to one of the worst petrol pump. Namely M/S Kashmir Fuel CENTR Ganderbal. Their staff Fayaz ordered me why I didn't put fuel on my car during day time. Why I am coming late hours. He was acting like I was his employees and he was my boss. He use foul language with me. After completing fueling he ordered me to come to his office and get my card their.
After I entered his cabin he again use foul language and start shouting at me. That why u didn't get cash with u. And why are you coming late for fueling. I have already settled swap machine.
I was looking forward to did my full tank of fuel. But unfortunately due to misbehavior. He only put 250 rs fuel in my car.
Moreover they don't have air facility available.
Regards
Aijaz sheikh
[protected]
This is to inform you that today around 0955 pm. I went to one of the worst petrol pump. Namely M/S Kashmir Fuel CENTR Ganderbal. Their staff Fayaz ordered me why I didn't put fuel on my car during day time. Why I am coming late hours. He was acting like I was his employees and he was my boss. He use foul language with me. After completing fueling he ordered me to come to his office and get my card their.
After I entered his cabin he again use foul language and start shouting at me. That why u didn't get cash with u. And why are you coming late for fueling. I have already settled swap machine.
I was looking forward to did my full tank of fuel. But unfortunately due to misbehavior. He only put 250 rs fuel in my car.
Moreover they don't have air facility available.
Regards
Aijaz sheikh
[protected]
Read full review →
Complaint Status
[Mar 30, 2021] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
Add a comment
Helpful +1
Share
Post your Comment
This is bring in your notice that today at around 0955 pm, I went to M/S KASHMIR FUEL CENTR GANDERBAL jammu and Kashmir. br...
Helpful
Share
Indian Oil Corporation [IOC] — Cylinder in water has been filled instead of gas
From Lodhwari Indian Gas Service, we have done a cylinder purchase in it, water has been filled instead of gas
Read full review and 1 responses→
Complaint Status
[Mar 29, 2021] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
From Lodhwari Indian Gas Service, Lodhwari Raebareli, we have done a cylinder purchase in it, water has been filled instead of gas
Add a comment
Helpful +1
Share
Post your Comment
Indian Oil Corporation [IOC] — Not opened the ladies toilet
Maine toilet open karne ko bola to usne kaha public toilet use karo jaake, ye nahi kholunga
Read full review →
Add a comment
Helpful
Share
Post your Comment
Indian Oil Corporation [IOC] — Supply of petrol at Benajhabar Harsh Nagar IOC Petrol Pump
Today at 08.14.38 I purchased petrol at IOC Harsh Nagar Kanpur (U P) 208012 at M/s Engineer Service Station outlet for my car UP78CS 4740 . Details of purchases are Date - 26/03/2021 TID 40145102 Batch No. 000882 Invoice No. 001049. Paid Rs2280/-. I found that density meter showing in 2 meter readers have a difference of 0.30 in same machine. Petrol supplied to me was of less density comparing to other meter.
The learned Supervisor informed me that difference in density is approved by IOC. Kindly inform me IOC stand on the issue of approval of different density petrol at same Petrol Pump at same rate.
The learned Supervisor informed me that difference in density is approved by IOC. Kindly inform me IOC stand on the issue of approval of different density petrol at same Petrol Pump at same rate.
Read full review →
Complaint Status
[Mar 26, 2021] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
Add a comment
Helpful
Share
Post your Comment
I am godaveri devi R/O of vpo bhanopli tehsil nangal distt ropar . I would like share my personap experience regarding the...
Helpful
Share
Latest Resolved
- Domestic Cylinder Not Delivered To Me But Status Updated As Delivered
- Indane LPG Refill Cylinder Online payment amount
- Indane Gas- My mobile number wrongly registered in indane
- Cancel my transfer request
- Gas cylinder not delivered but online status showing otherwise
- Indian new gas connection is not active
- Indane Cylinder not delivered but message received as delivered
- Rejection of payment through digital mode
- Service quality
- ioc distributor inform to driver collect excess rs 30 to customer
Featured Complaints
Indian Oil Corporation [IOC] Indian Oil Corporation [IOC] - only selling extra premium petrol in dealer code-188242, pamba fuels Indian Oil Corporation [IOC] Indian Oil Corporation [IOC] - facing problem while taking new Gas connection through online Indian Oil Corporation [IOC] Indian Oil Corporation [IOC] - Delay in Transfer of connection
Complaint Status