Indian Oil Corporation [IOC] Customer Care
Indian Oil Corporation Ltd
Customer satisfaction rating: 9%
Submit a Complaint
8997
COMPLAINTS

Indian Oil Corporation [IOC] Customer Care

Indian Oil Corporation Ltd

Website:
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Address
SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road
New Delhi
New Delhi District
Delhi
India - 110003

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
961
down
536


Additional info
Registered Office
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051
Tel: +91 22 2644 7327
Fax: +91 22-2644 7961

Corporate Office
IOCL Corporate Office, 3079/3, Sadiq Nagar, J B Tito Marg, New Delhi - 110049

Barauni Refinery
P.O. Barauni Refinery, Dist. Begusarai - 861114 (Bihar)

Gujarat Refinery
P.O. Jawahar Nagar, Dist. Vadodara - 391320(Gujarat)

Guwahati Refinery
P.O. Noonmati, Guwahati - 781020 (Assam)

Haldia Refinery
P.O. Haldia Refinery, Dist. Midnapur - 721606 (West Bengal)

Mathura Refinery
P.O. Mathura Refinery, Mathura - 281005 (Uttar Pradesh)

Panipat Refinery
P.O. Panipat Refinery, Panipat - 132140 (Haryana)

Pipelines Division

Head Office
A-1 Udyog Marg, Sector-1, Noida - 201301 (Uttar Pradesh)

Northern Region
P.O. Panipat Refinery, Panipat - 132140 (Haryana)

Western Region
P.O. Box 1007, Bedipara, Morvi Road,Gauridad,Rajkot - 360003 (Gujarat)

Southern Region
139, Nungambakkam High Road, Chennai - 600034

Eastern Region
14, Lee Road, Kolkata - 700020

Marketing Division

Head Offices
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051

Northern Region
IndianOil Bhavan, 1, Aurobindo Marg, Yusuf Sarai, New Delhi -110016

Eastern Region
IndianOil Bhavan, 2, Gariahat Road, South (Dhakuria), Kolkata - 700068

Western Region
IndianOil Bhavan, Plot No. 33, G Block, Bandra Kurla Complex, Bandra East, Mumbai - 400051

Southern Region
IndianOil Bhavan, 139, Nungambakkam High Road, Chennai - 600034

R&D Centre
Sector 13 Faridabad - 121007 (Haryana)

Assam Oil Division
P.O. Digboi - 768171 (Assam)

IBP Division
34-A, Nirmal Chandra Street, Kolkata - 700013

View More Information...

Customer satisfaction rating
9%
Complaints
8997
Pending
0
Resolved
800
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Indian Oil Corporation [IOC] related photos (693)

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Indian Oil Corporation [IOC] Complaints & Reviews

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Indian Oil Corporation [IOC] — I want to know about which email id is linked to my indane online gas booking profile.

 Anusuyab on Dec 12, 2018
My name is Mousumi Bhattacharjee. I Indane gas customer. My indane consumer no.: 18474. But I am not able to sign in and not able to register in the Indane website. It is already telling in the website register page that my consumer number is registered with email id. But I have never registered with any email id in the Indane website by myself. Kindly help me to know which mail id is registered. How to sign in successfully?...
Complaint comments  Read comments Complaint category Government Organizations

Indian Oil Corporation [IOC] — subsidy is not credit to my bank a/c for cylinder rifles

 cjmb on Dec 12, 2018
In the website clearly mentioning that subsidy amount credited to your account after Apr-2017 there is no credit for received for Cylinder rifles.

LPG ID: 3 [protected]
Consumer No.: 3588
Consumer Name: C J MOHAN BABU
Distributor Code: 117657
Distributor Name: ARJUNA INDANE AGENCY KOLATHUR CHENNAI

.No. Order Date Order No./Reference No. No. of Cylinder Status Cash Memo No. Cash Memo Amt. Cash Memo Date Delivery Date Eligible Subsidy Amt. Remarks
1 [protected] [protected] 1 Delivered [protected] 960 [protected] [protected] 464.61 Subsidy...
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — I am not getting any subsidy

 VinayKumar Bhandole on Dec 12, 2018
Dear sir,
Deactivate my GIVE UP subsidy I m vinaykumar as a consumer of indane gas by mistake I am Wrongly clicked give up subsidy I am not getting any subsidy then I kindly request you to deactivate give up subsidy I want to avail subsidy cylinder I given request letter also to the destributor but they told there is no option to change so that kindly deactivate my give up option and credit my subsidy in my account as it's my humble request
My details below
Lpg id 4308
Consumer name Vinaykumar Ramesh Bhandole
Register mobile number [protected]
Email id vinaykumarb6931@gmail.com
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — delay in supply of gas cylinder from karthcyikeya agency, madurai

 Muthu G on Dec 12, 2018
My consumer No. is 03714 and the name of the consumer is G.Muthu. I have booked for gas cylinder in the Karthikeya Gas Agency, Madurai through on online on 4.12.2018.My booking reference No. is 385762. I have received a message in my mobile No.[protected] stating that supply of cylinder will be made 2- 4 days. Yesterday, I contacted Karthikeya Agency, Madurai through their landline phone No. A lady who attended my phone call promised me to supply the gas cylinder to my house on the day itself. Yesterday I was waiting for the supply of the gas cylinder from the gas agency. But the gas cylinder was...
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — subsidy is not received at my account

 anandrec78 on Dec 12, 2018
Myself Anand S and my LPG ID is 3 [protected] and consumer No is 6890 . And for the last 2 years i am not receiving the LPG Subsidy and i don't know how it was selected the Give up subsidy ( I have no objection to my name being put in the ‘Scroll of Honour’ for opting out of Subsidy). I do not wish to have my name put in the ‘Scroll of Honour’ for opting out of Subsidy. Kindly arrange to provide Subsidy for last 2 years and in future too....
Complaint comments  Read comments Complaint category Banks

Indane — not credited subsidy amount for last six month

 lall bahadur singh on Dec 12, 2018
Refer my service request no.1-[protected] dated 24/10/2018.my con no. [protected] with indane at malkapuram visakhapatnam.For last 05 years i was geting my subsidy amount in sbi bank. when i transfered from Arakkonam(TN) to visakhapatnam i was not geting my subsidy.my Bank account was already connected with Aadhat card and your staff is telling account has not been connected with Aadhar then how i got subsidy amount earlier.i not understanding what is happening. Pse take the necessary action.
Thankiny you,...
Complaint comments  Read comments Complaint category Utility Services

IOCL — subsidy not credited since april 2017

 Velayudham V on Dec 11, 2018
I have registered with Mahaganapathy Agencies (117438) Cons. No.CX4862102. I have received subsidy through my account. with IOB Nandanam Br ending with 0965 up to 08/02/2017. From 28/04/2017 the amt. was credited to SBI Ac no. ending with.5802 of Ms Rabhiya Begum.mentioning Aadhaar no. ending 0661. Kindly look into the matter and credit the amt. to my account....
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — deactivation of give up subsidy indian gas

 VinayKumar Bhandole on Dec 11, 2018
Dear sir,
I was wrongly click in give up subsidy
So i want to take the facility of subsidy in my indian gas connection
Kindly provide my subsidy
My details below
Log id 4308
Consumer name vinaykumar ramesh bhandole
Register mobile number [protected]
Email vinaykumarb6931@gmail.com
Destributors code 245987
Distributors name sai sankalp indian gas distributors...
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — complain regarding gas cylinder delivery

 Mahesh Vekariya on Dec 11, 2018
My consumer number is 0584, and the agency is hardik gas agency sec.11, gandhinagar (Guj.). I booked the cylinder on 29th nov-2018, when i check my status it’s showing me delivered but actually cylinder is not delivered when i call him on 4th dec. He ask me cylinder will be deliver in 2 days but still cylinder not deliver yet. Always their tell. No. Is getting busy or ringing. The no. Is[protected] and[protected]. I get fed up for their service. It is not first time happening with me, but previously also i faced same issue. I hope that you will do the proper action regarding this matter. Thanks....
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — indane i do not wish to have my name put in the scroll of honour for opting out of subsidy.

 naveenkumar.rdys@gmail.com on Dec 10, 2018
Dear, sir/madam i am a consumer of your company, name: k naveen kumar reddy consumer no. [protected], i have submitted my name being put in the ‘scroll of honour’ for opting out of subsidy.' by mistaken in indane website online. So i do not wish to have my name put in the ‘scroll of honour’ for opting out of subsidy. So if you grand this i will be grateful. Thanks & regards....
Complaint comments  Read comments [1]Complaint category Gas Stations

Indane Gas — dbtl account not update in database

 dbclovely on Dec 9, 2018
My subsidy dbtl account shows closed and transfer and subsidy failed in this account
Kindly update my another account [protected] sbi.

Maheshwari gas agency didn't work on this, they making aadhar excuse

And bank account didnt update in the
Database

Subsidy not received in my account previous june 2017. Kindly look in the matter. I gave them another account sbi [protected].
But they are not working on this.
Look in the matter
Thanks...
Complaint comments  Read comments [1]Complaint category Government Organizations

Indian Oil — lpg subsidy not received for nov 2018

 VarshaVinay on Dec 8, 2018
I was receiving my LPG subsidy in my SBH account. I had a SBI account too. Both account was linked to aadhar. Govt merged both the banks, Which made me to close my SBH account.

But my LPG subsidy for order number [protected] from Sri Vishnu Indane gas agencies didn't credit my LPG subsidy to my aadhar linked SBI account.

Please transfer.

Govt website is not working to raise complaint. I tried at https://cx.indianoil.in/EPICIOCL/faces/GrievanceMainPage.jspx...
Complaint comments  Read comments [1]Complaint category Banks

Indane — deactivation of give up subsidy

 ashwini kumar pandey on Dec 8, 2018
Subject-deactivation of give up subsidy indane gas

Dear sir,
By mistake indane gas registers my subsidy in “give up subsidy”. I am not register in give up subsidy. I want to take the facility of subsidy in my indane gas connection. How it is possible? Please reply me. Kindly provide my subsidy.
My details below-

Lpg id[protected]
Consumer name - ashwini kumar pandey
Register mob. No - [protected]
Distributor code: 154472
Distributer name - golden gas service, gorakhpur
State - utter pradesh...
Complaint comments  Read comments [2]Complaint category Gas Stations

Indian Oil Corporation [IOC] — eligible for our precious subsidy

 Rani mohini on Dec 7, 2018
Sir we have never left our subsidy and the reason you are telling us (Aadhar submission) was late as we don't know which was our agency which was changed by you and we submit our aadhar in previous agency they don't tell us about our new agency and submit aadhar there. So the mistake is from your side the only place where we lacked is we have not checked that we are receiving our subsidy or not. But now we have checked we are ready to give application in writing and the fine also but you are seizing our whole previous subsidy is not right legal so please allow us to claim our previous subsidy alsoas...
Complaint comments  Read comments [1]Complaint category Law & Civil Rights

Indian Oil Corporation [IOC] — no subsidiary

 Azad1967 on Dec 7, 2018
Reapected sir,
On today we check our subsidiary status in the software of mylpg.in under my account of indane customer.
During this search we wrongly pressed give it up subsidiary option. As a result we comes the customer of scrolls of honour which we didn't want and my pahal registration is cancelled and my gas subsidiary amount of current month is cancelled​ from today's. So we are requested to provides subsidiary amount of dbt scheme is to be continue.
And cancel give it subsidiary option
Wrongly​ pressed in the above software of mylog.in
My consumer no...
Complaint comments  Read comments [2]Complaint category Gas Stations

Indian Oil Corporation [IOC] — less petrol quantity

 Shriram Jayswar on Dec 6, 2018
I am is xtra rewards customer due to every time full fill my bike petrol tank from indian oil petrol pump dhacha bahwan ujjain. and i observed my bike give mileage 40 to 45 km per liter.
but on emergency when i purchase petrol from hp or other then i observed my bike give mileage 55 to 58 km per liter.
i am very disappointed from indian oil because iol are making fool of us....
Complaint comments  Read comments Complaint category Other

Indian Oil Corporation [IOC] — by mistake give up lpg subsidy give up cancellation for lpg cooking gas subsidy

 mokshya786 lucky on Dec 6, 2018
Sir / madam,
This is to inform you that it was wrongly enrolled the “give it up” subsidy option for my lpg connection by one of my family members who is ignorant to understand english words. So, i request you kindly to deactivate this enrollment, my consumer no. [protected] (13424). So that i can avail the lpg cylinders in subsidized prices. It's my humble request to kindly deactivate my “giveitup” option and credit my subsidy in my account as i don’t want to lose my subsidy. I want to avail to subsidy cylinder. I am waiting for your sympathetic consideration at the earliest....
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — not getting the subsidy by the lsat 1 year

 mirchi18 on Dec 6, 2018
Dear sir this is for your kind information that i amit sharma from komapally, hyderabad not getting a subsidy by the last 1 year and my contact no is [protected] when i visit branch they said its bankers fault when i visit bank they said its gas branch fault now you people tell me what to do kindly help me out to get out this issue i hope you will help me out of this...
Complaint comments  Read comments Complaint category Unauthorized charges

Indian Oil Corporation [IOC] — online registration is giving error "your previously applied registration is pending at your distributor"

 nagarajujaladi on Dec 5, 2018
Hi team,
I have transferred my gas connection from sholinganallur to porur location.
When i am registering my consumer number [protected].
Online its giving the error your previously applied registration is pending at your distributor.
As per error message my previous distributor is sri ambiram gas.
When i explain the same problem simply they are telling there is problem online.
You book it manually. I really don't understand what online problem. They don't even understand problem at least....
Complaint comments  Read comments Complaint category Gas Stations

IOC — closed gas connection reopening

 davesh mangal on Dec 4, 2018
Sir, my mother santosh mangal a senior citizen had indane gas connection with customer no. 10288 ; for the reopening all documents were submitted & inspection was done on 24/10/18 ; dealer harendra memorial gas, naka madar, ajmer ; says documents are sent to jaipur office ; jaipur office contact person sanjay with mobile number [protected] says it may take two months time.
A senior citizen will be troubled for how time, plzz help

Thanks
Devesh mangal (Son)...
Complaint comments  Read comments Complaint category Gas Stations

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