Indian Oil Corporation [IOC] Customer Care
Indian Oil Corporation Ltd
Customer satisfaction rating: 9%
Submit a Complaint
9143
COMPLAINTS

Indian Oil Corporation [IOC] Customer Care

Indian Oil Corporation Ltd

Website:
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Address
SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road
New Delhi
New Delhi District
Delhi
India - 110003

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1019
down
559


Additional info
Registered Office
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051
Tel: +91 22 2644 7327
Fax: +91 22-2644 7961

Corporate Office
IOCL Corporate Office, 3079/3, Sadiq Nagar, J B Tito Marg, New Delhi - 110049

Barauni Refinery
P.O. Barauni Refinery, Dist. Begusarai - 861114 (Bihar)

Gujarat Refinery
P.O. Jawahar Nagar, Dist. Vadodara - 391320(Gujarat)

Guwahati Refinery
P.O. Noonmati, Guwahati - 781020 (Assam)

Haldia Refinery
P.O. Haldia Refinery, Dist. Midnapur - 721606 (West Bengal)

Mathura Refinery
P.O. Mathura Refinery, Mathura - 281005 (Uttar Pradesh)

Panipat Refinery
P.O. Panipat Refinery, Panipat - 132140 (Haryana)

Pipelines Division

Head Office
A-1 Udyog Marg, Sector-1, Noida - 201301 (Uttar Pradesh)

Northern Region
P.O. Panipat Refinery, Panipat - 132140 (Haryana)

Western Region
P.O. Box 1007, Bedipara, Morvi Road,Gauridad,Rajkot - 360003 (Gujarat)

Southern Region
139, Nungambakkam High Road, Chennai - 600034

Eastern Region
14, Lee Road, Kolkata - 700020

Marketing Division

Head Offices
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051

Northern Region
IndianOil Bhavan, 1, Aurobindo Marg, Yusuf Sarai, New Delhi -110016

Eastern Region
IndianOil Bhavan, 2, Gariahat Road, South (Dhakuria), Kolkata - 700068

Western Region
IndianOil Bhavan, Plot No. 33, G Block, Bandra Kurla Complex, Bandra East, Mumbai - 400051

Southern Region
IndianOil Bhavan, 139, Nungambakkam High Road, Chennai - 600034

R&D Centre
Sector 13 Faridabad - 121007 (Haryana)

Assam Oil Division
P.O. Digboi - 768171 (Assam)

IBP Division
34-A, Nirmal Chandra Street, Kolkata - 700013

View More Information...

Customer satisfaction rating
9%
Complaints
9143
Pending
0
Resolved
805
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Indian Oil Corporation [IOC] related photos (712)

Indian Oil Corporation [IOC] Complaints & Reviews

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Indian Oil Corporation [IOC] — gas cylinder is less in weight and money taken without generating any money receipt

 rrishisinhaa on Feb 22, 2019
Dear sir,
With due respect, I am writing this letter to draw your kind attention regarding the irregularities done by the SULABH INDIAN GAS AGENCY (SAP CODE-177178, PATNA, BIHAR). The problems being faced by me are following-
(a) The gas cylinder is less in weight because it lasts very soon and the plastic cover is manhandled by the respective vendors.
(b) The agency staff asks for money without producing any money receipt. In one case, when I had visited the agency for KYC, I had to give 210 INR and when asked for the receipt, he just denied. In one another case, when I reached...
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — subsidy not received

 Rajendra Daxini on Feb 22, 2019
My Consumer No. Is [protected] LPG ID is [protected]. The last refill was delivered on 14/02/2019 by the distributor PANAGA AGENCY BENGLORE. The relative LPG SUBSIDY is still not credited to my linked Bank account. Please look in to the matter and do needful. My contact details is as under: mob:[protected] email address : rdaxini@yahoo.com.
PAVAN RAJENDRA DAXINI...
Complaint comments  Read comments Complaint category Other

Indian Oil Corporation [IOC] — regarding petrol pump dealer chayan lottery draw [Resolved]

 Skankurs on Feb 21, 2019
Dear sir,
My location is 650, village gogripur block karnal, haryana... May i request u plz checked the land for winner applicant coz river khaand in this location.. Nd my question is u have not survey the land nd declared the result, ue team have not discuss the perfect location to pump why? Please request you checked the all documents in this draw results...
Complaint comments  Read comments Complaint category Other

Indian Oil Corporation [IOC] — delay in lpg cylinder

 shivankardubey on Feb 20, 2019
Dear sir

Myself Shreeram pandey from kanpur(u.p.) I am having a Consumer No. CX[protected] with the booking reference no. 519151 from indane distributor Jai hind gas agency kanpur(up) 208005

I booked for Gas cylinder on 13.02.2019 with an assurance that the cylinder will
be delivered within 4-6 working days. But the same has not been
delivered till date.
i tried to contact indane customer care number but after 10 min waiting hold on call, none respond to me.
it is not the first time many times this this thing happened to me by the distributor
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — nozzle boy behavior with customers

 Pranau on Feb 20, 2019
I have visited petrol pump of iocl : jattewar hall hasanbag road, nagpur, maharashtra & spend 5 minutes in que and when come to nozle : 1 man come with his scooter direct without que & nozzle boy gave nozzle to add petrol in his scooter by himself when i asked nozle boy that we are also in line that time he said : i need to talk with that person not with nozle boy and nozle boy loudly told his name is kailash ninawe and said to do whatever i can do : i don't think this is a proper way to communicate with clients when fault is yours and my question is iocl hired this kind of goons with which purpose?...
Complaint comments  Read comments Complaint category Other

Indian Oil Corporation [IOC] — cylinder order delivery delayed

 Ravi6712 on Feb 19, 2019
I ordered cylinder and it delayed alot.
Agency name - mahasagan gas agency rajajipuram, lucknow, uttar pradesh.
Staff member did not have a proper conversation and they miss behaved and abused.
They gave threat that they will not deliver cylinder anymore.
Please look upon my query.
Consumer no.- [protected]
Consumer name - mr. Ravi kumar sharma
Contact no. - [protected]...
Complaint comments  Read comments [1]Complaint category Gas Stations

IOC — subsidy not received

 arvenkataramanan on Feb 19, 2019
Dear team
Please check subsidy not received for my last refill which has been delivered one week before. The same has been happened more than twice last year. I request a permanent solution for this.
Consumer name : sailakshmi
Consumer id : (Protected)
Distributor name : tucs chepauk
City : chennai
Refill no : 809797
Date : 07/02/2019
Sap no : 519209...
Complaint comments  Read comments [1]Complaint category Banks

Indian Oil Corporation [IOC] — bribery and bad behavior

 Sanjeev Sangma on Feb 19, 2019
Sir/madam
With due regards i am a following customer of indane gas belonging to bhaskar gas distributor, piyali phukan road, rehabari, guwahati-8, assam. As per regards i would like to lodge the following complaint regarding the delivery employee named as ganesh kalita of the following distributor. As i have booked my lpg cylinder 25 (Twenty five) days earlier as on 25/01/2019 and i have not received a refill of my lpg cylinder. When i would contact the delivery personal of the following distributor he would deny the delivery and would ask a certain bribe of rs 80-100 extra for delivery....
Complaint comments  Read comments [3]Complaint category Gas Stations

Indian Oil Corporation [IOC] — bribery taken from applicants for open a petrol pump

 Suchit Kumar Yadav on Feb 18, 2019
Dear sir,
I m a soldier
My wife was applied for a petrol pump in bhagalpur district
But we are cheated by sales manager of IOC Bhagalpur reason, his name is Mr R K paswan, he called me & asked about bid amount from me & help directly to others
Which is not fair, he taken 7 lakh bribery from that person & many times called them on 15 th of Feb 2019
U can verify from your source
I want justice
So plz
Treat this matter as most urgent
Jai hind...
Complaint comments  Read comments Complaint category Business & Finances

Indane Gas — less weight of the cylinder

 anuragv995 on Feb 18, 2019
I am a consumer of AGNIHOTRI GAS SERVICE Shop no. 10, Godavari Complex, Sector 37, Noida. My Consumer No. is [protected].
I booked a refill from the agency on 17th Feb-19 having Cash Memo no. [protected]. After booking, a delivery person named Rashid came to deliver the cylinder and when I asked him to weight the cylinder, he first refused and said that he doesn't have any measuring device with him.
After that, I arranged a measuring device and When I measured the cylinder, I found the quantity was 4kg less than the actual weight. The delivery person just walked away and said that he...
Complaint comments  Read comments Complaint category Utility Services

Indian Oil Corporation [IOC] — missing gas connection books

 sumera.jaggi@genpact.com on Feb 17, 2019
Hi my earlier gas cylinder... It's sgt-228.. But when i had shifted i was told get to get my old copies and it's misplaced as i had shifted and it's been 35 years im using the connection.. Why can't system just take it out my old records... It's been one year i have been takin it in black and i'm from middle class family.. Why are we being tortured.

[protected]

Sunil jaggi...
Complaint comments  Read comments [5]Complaint category Utility Services

Indian Oil Corporation [IOC] — not get delivery of gas

 Mala Mala on Feb 17, 2019
I have booked gas cylinder on 9 feb. 2019 gas does not deliver till date (17 feb. 2019) and generally gas is less than standard weight in the cylinders that is reason gas of cylinders is finished before the due date even i have two cylinders and gas of both cylinders were finished. How we cook food? My customer no. Is [protected]. Please, provide me with gas cylinders quick today....
Complaint comments  Read comments Complaint category Government Organizations

Indane — subsidy not received

 Santoshkumar16387 on Feb 16, 2019
Dear team,
Please check subsidy not recieved for my last refill which has been delivered one week before. The same has been happened for previous booking also, i require a permanent solution for this.
Connection number - [protected]
Connection name - samridhi sahu
Distributer - shubhi indane allahabad
Last refill no.- 905208
Please check and do the needful at earliest. Also screenshot attchef for your reference....
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — subsidy not getting

 Subh1969 on Feb 15, 2019
Dear sir,
I wish to lodge a complain against ioc as my father expire on[protected] and his gas connection was transferred in my name and booked a gas cylinder but till date i am not getting subsidy amount in my bank. For your information at the time of name change application i had already submit my aadhar and cancel checque for proof of my bank account. Please also note my consumer number - [protected].

So please look into this matter....
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — cheating at petrol pump by giving less petrol

 swati2504 on Feb 15, 2019
Petrol filler at kumar filling station, basahi varanasi, u. P on 6-2-19 gave less petrol by cheating and when i complained to manager, whole staff argued and misbehaved with me and also refused to give the complaint book. This is the reality of not just this filling station but of majority of the petrol pumps. Petrol fillers cheat by distracting consumers or reducing the fuel flow by pressing handle hard and also there is setting in machines to give less quantity of petrol....
Complaint comments  Read comments Complaint category Products & Services

Indian Oil Corporation [IOC] — payment done twice but no reply

 Dharmendra Kumar.R on Feb 14, 2019
Payment done online on 18012019 but gas got delivery next day... but still payment is not credited to Gas agency... Gas agency wants me to make cash payment by today to close their month end process but i have made online payment which is successfully credited. I have confirmation message once i have done the payment... Now I made payment to gas agency also... For one gas cylinder I made two payments...
This is confirmation receipt for your online payment of Rs 699.5, against refill booking ref no.242634 for consumer. no.34107.
UPI[protected]
with SR no. 1-[protected]...
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — payment done online on 18012019

 Dharmendra Kumar.R on Feb 14, 2019
Payment done online on 18012019 but gas got delivery next day... But still payment is not credited to gas agency... Gas agency wants me to make cash payment by today to close their month end process but i have made online payment which is successfully credited. I have confirmation message once i have done the payment...
This is confirmation receipt for your online payment of rs 699.5, against refill booking ref no.242634 for consumer. No.34107.
Upi[protected]
With sr no. 1-[protected]...
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — deactivate my give up subsidy request for indane gas

 rathode.35 on Feb 14, 2019
Indane gas — deactivate my giveup subsidy reqest.

I am using indane gas from last 1 year.. At the time of gas connection by default i opted the "give up subsidy" and i am unable to cancel the subsidy give up.

Can you please deactivate my "give up subsidy" for my indane gas connection.

My indane gas consumer number : [protected]
Address : b. R gas agency, chanda nagar, hyderabad....
Complaint comments  Read comments Complaint category Other

Indian Oil Corporation [IOC] — indane gas agency fraud

 Savarirayar Antonysamy on Feb 14, 2019
Two days back i booked gas cylinder in sri jays gas agency (Keelkattalai, chennai). I ordered this after my both the cylinder empty, so i requested them delivery immediately. Yesterday they delivered a cylinder with on 30% filled. I noticed only at the night after i came from office while lifting the cylinder. Please let me know where do i complaint on this....
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — unethical behavior by the distributor

 Sreekumarpillai on Feb 13, 2019
Due to untoward attitude from the distributor, i cancelled my indane gas connection on 11.2.19. Since my booking for gas was existing (Booked on 11.12.18) they were not in a position to cancel the connection. So they have created a cash memo [protected] for rs. 659/- for booking no 901204 stating that cylinder shall be delivered shortly. After some time i got another message stating that your cylinder is delivered with cash memo no. [protected]. We did not receive the cylinder. I do not know how they have delivered the cylinder since i already returned both the cylinders before receiving the message....
Complaint comments  Read comments Complaint category Products & Services

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