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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Apr 23, 2025

Complaints 13288

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5158

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8130

So far, so good. Indian Oil Corporation [IOC] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Indian Oil Corporation [IOC] will keep up the work and continue to help more customers with their concerns even better 🤝

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Fraudulent activities on fuel stations

Requested to change address

Not giving subsidy

Not giving subsidy

Refill not delivered since November 3rd 2023

Most useful reviews

REPLACE FAULTY REGULATOR

missing of the paper of registration and to get duplicate of papers

To change phone number for booking

Delivery boys asking extra charges for cylinder delivery.

online lpg cancelled automatically with returned thrice reason which not done atleast once

Aadhaar de duplication status not changed

Featured stories

Demanding Rs. 40 extras for taking gas by own from GAS office

Cheating while filling the petrol

Density meter not working

Indian Oil Corporation [IOC] reviews & complaints(13288)

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Address: Kharar, Distt: SAS Nagar, Punjab, Pin: 140301

Dear Team,
This is regarding MIS-USE/FRAUDANTLY booked and delivery of 2 LPG cylinders on my consumer id.
On 31st march 2025 and 2nd April 2025 I have received total 5 text messages on my mobile number registered with INDANE[protected] regarding booking and delivery of the 2 LPG Cylinders respectively.
Here I want to tell you that I did not book any of those LPG Cylinders on 31st march 2025 and 2nd April 2025 and...

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I am writing to express my frustration regarding the repeated issues I have encountered with the delivery of my gas cylinder. This marks the third consecutive instance in which the delivery agent has failed to deliver my cylinder, despite receiving notifications indicating that it has been delivered. It appears that the agent has handed my cylinder over to an individual dressed in black and collected payment from them, even though I have...

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Address: 10/3,F-1,First floor,Bagyalakshmi Avenue,nayanapanahalli bangalore-560076

Indane gas cylinder - not delivered even after 11 days of invoice generation

Address: Bengaluru

Complaint : Indane Gas Cylinder refill not delivered

Consumer Number :Jaya Prakash

Distribution Agency : Chandra Shekar Distributors, Bangalore

I had booked for Indane Gas Cylinder refill on 03rd Jan 2025 and the invoice was generated on 03rd Jan 2025 with the order reference...

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Our LPG gas cylinder distributer is Indane Saroj gas agency. Everytime we book LPG, delivery boy ask for delivery charges, from Rs.20 to 50. Most of the time payment we had done payment because o[censored]rgency of cylinder. This time I strongly refuse. The delivery boy refuse to give cylider and ask to collect it from office. This is everytimes problem....

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Address: Adoni

We've been loyal Indane gas subscribers for a decade, but now we're facing serious issues with Someshwara Indane Gas, Adoni, (518301).
Cylinders aren't being delivered to Kadithota village that is 8km away from the location, affecting all households. On top of that, we're slapped with an additional ₹25 charge when we go to the agency godown, despite the bill showing ₹875 on the Indane portal.
Over 10+ households in our...

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Consumer ID [protected]
Distributor name neelakanth indane
Everytime gas delivery man charges 40 to 50 rs which is not right, when questioned he says it is compulsory and demands. Till now I have paid around more than 2000 rs extra combing all deliveries....

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Address: B-19 Gandhi Path, Ganpati Marg, Queens road

Please do something regarding daily attacks of red monkeys on kids and adults and they are targeting houses as well it is very dangerous to go outside of house specially for kids and senior citizen . Our address is B- 19 gandhi path, Ganpati marg, vaishali nagar 302021....

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Address: Ground Floor, Thakurpukur, Bonogram, Kadamtala, Kolkata 700063

The concerned agent, SHAW INDANE, has abruptly cancelled my booking despite several phone calls sent as reminder for delivery.
In their SMS message sent on 11/06/24 evening, they have mentioned " NON AVAILABILITY OF CUSTOMER" on 3 attempts, which is FALSE.

I have verified at our apartment gate that no delivery person has approached at any time whatsoever.

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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Sir, about 10 years ago i had got the connection of domestic cylinder done from bonli indain gas agency (address- ground floor, main bus stand, bonli, rajasthan 322023), whose lpg id- [protected]. which i deposited back about 8 years ago and have taken back my security amount but till date i have not been given the surrender certificate due to which hp has disconnected my connection 2 months ago. i went to your quoted indane gas agency...

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Address: Kavoor, Mangalore - 573015

I have taken indane gas connection few months ago and I have taken only 1 cylinder 14.2kg and now I want an additional or 2nd cylinder. I raised 2 complaints so far to order my 2nd cylinder but the complaints are being closed without any response, I spoke to my distributor but he told that there's no supply of 14.2kg cylinder and asked me to wait for 2 or more months. I spoke to a customer care agent but he was very unprofessional and talking...

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Address: Bengaluru

Complaint : Indane Gas Cylinder refill not delivered

Consumer Number : [protected]

Distribution Agency : CKM Distributors, Bangalore

I had booked for Indane Gas Cylinder refill on 19th May 2024 and the invoice was generated on 20th May 2024 with the reference number[protected]

The refill cylinder has not been delivered even though it is 9 days since the invoice was generated. I am not getting proper response from the agency even after multiple calls.

Request to look into the issue

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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Address: F3 C BLOCK VIJAYAFLATS

Hi Sir/Madam,
We had subscripted Indian gas from Shri Revathy indane gas agency
No 2/624, Munuswamy Nagar Medavakkam Chennai - 600100.

They are demanding Rs. 30 extra compulsory each house and per delivery. If i ask why, they are telling as transport charge + my salary. I refused to pay the extra money. So the delivery man told he will not deliver the cylinder and come my office take the cylinder....

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Subject: Urgent Attention Required: Continuous Delay in LPG Delivery

To whomsoever it may concern at Indian Oil,

I hope this email finds you well. I am writing to express my deep concern regarding the ongoing delay in the delivery of LPG cylinder, despite multiple service requests raised through the Indane website.

As per the records, the order for LPG was placed on the 16th of April 2024 through...

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Address: H129 Shyam Lal lane garden reach road

I made an online payment for a gas in the name of Sana Noor of this consumer I'd [protected] by mistake, while my consumer I'd number is [protected] and name is Md Nasim. Please cancel this order...

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Address: Dhanbad

Respected Sir, I nitesh kumar consumer number [protected]. I have request for double cylinder connection with online payment on 21March 2024 through Indane oil app. but till date connection has not give me.Distributor say I have not receive payment. Please solve this matter as soon as possible.Sir I have attached message copy of payment...

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Address: Khaira road, sardulgarh, ahalupur, punjab 151507

Petrol pump owner is not filling air in tyre. They are denying to fill air in tyre....

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Address: IOCL Kanti 843109 Vidisha

I am consumer of Indane gas, consumer number-7065142, Rajiv Ranjan, [protected] but very delayed response from Vidisha Gas agency Kanti 843109 and behaviour was very rude…Kindly take action...

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I had booked my Indane LPG through BHIM App on 7 th March 2024 at 8.47am with transaction I'd[protected] with amount of Rs.939 with SBI bank. It was failed during the payment and money was deducted. It was not refunded till date. I had checked with my bank also. They had replied that, the money had reached the merchant(indane LPG). Hence I request you to refund the amount deducted. Thank you....

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Address: Vaishnavi service station, Vani vilas road , near old RTO office , Mysuru

The Indian oil petrol pump service station located in Vani Vikas road, near old RTO office, Mysuru named Vaishnavi service station is not providing free air for tyre service and demanding money for that kindly take actions and resolve this grievance....

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Address: Khaildar Filling Station, Ranthambhore Road, Ranthambhore Vilas, India, Railway Colony, Sawai Madhopur, Sawai Madhopur District, Sawai Madhopur, Rajas

Respected Officer,

I hope this email finds you well. I am writing to follow up on a matter regarding unauthorized transactions from Indian Oil UPI account that occurred on February 23, 2024. The transactions, totaling 52, 327 rupees, were made to an Indian Oil refill station account provided by a team contacting me for investment.

After the transactions, I contacted the refill station owner, who confirmed that...

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Recent comments

Can't Believe IOCL has no time to give reply on the FRAUD which is going on in their company.

I clearly told everything about the fraud but I think IOCL already knows about all this and dont wan...