[Resolved]  Kesari Tours Pvt Ltd — Unreliable tour operator

Address:

Mumbai City, Maharashtra

I had done booking for Sept 2010 tour on 16th April 2010 as per tour costing prevailing at that time. I had given booking amount of 50,000 Rs. And was even ready to pay full amount to get full discount. Scanned copy of original billing is attached here for your reference. That time I was told that I will be charged same rates even if rates are increased in future as I had paid my booking amount.

As per my arrangement with kesari office ( I had spoken to some senior lady officer that time, but I do not remember name now) kesari had initially shown my booking in June to just get my UK visa done , as I was going out of country for three months ( May-June-July). I had decided for Aug /Sept tour only and June tour was never in picture.

Now kesari have given me new bill, which is as per new rates. I was totally surprised & shocked to see it. I tried to speak with local agents, but now they are saying that I will be charged as per new rates. ( which is totally contradicting with their initial stance )


I had done booking with Kesari taking into account all reputation, service and goodwill in the market. And believing that, there is no hidden cost involved in kesari package , I had somehow fitted this tour in my budget. These new rates are totally out of my budget.