Kesari Tours Complaints & Reviews

I am reaching out regarding the travel package booking made by my aunt for her brother-in-law's 25th wedding anniversary. Unfortunately, due to health reasons, she is unable to undertake long-distance travel. We are frequently visiting their office and following up via calls but no response from the Trip details ( KG 30 April 00423/4 Ms Sonal Acharya and Bhanukumar Acharya. Please note Bhanukumar is also a heart patient besides having other...

Hi,

I aunty has booked the package for his brother 25 wedding anniversary with all her late husband PF money. Now on the day on party his brother slipped and was hospitalized got hurt on back and got operated as well. Now he is not allowed to travel too far. We asked to refund as its huge amount and no in our familes can afford to go. My aunty wanted make his brother in law special used her savings. She is widow and thats...

We did Dalhausi Dharamshala Amritsar Tour on 1st June 23. We were 8 members. We paid full amount to kesari including airfare. Then before few days of tour we are asked to book air ticket by our own as go air airline had cancelled all its flights. We have been told that airline refund will return to us soon.
It's almost 6 months passed...we are waiting for the refund!!!...

We were not having much time to research and thought kesari will do it for us, we payed double the trip amount and booked kesari customized package. But what we experienced was kesari is just an agent who is just worried about saving their money and not customer experience.

They charged me more than 1 lakh for the package. Initially they were supposed to book the flights, as they were mentioning high charges - i have to jump...

We were not having much time to research and thought kesari will do it for us, we payed double the trip amount and booked kesari customized package. But what we experienced was kesari is just an agent who is just worried about saving their money and not customer experience.

They charged me more than 1 lakh for the package. Initially they were supposed to book the flights, as they were mentioning high charges - i have to jump...

Raipur Dated 02.06.2023
Dear Sir,
Sub:-Grievances -no clarity on the information provided-step brother treatment with guests-

I Pradeep G. Sane, I.R.S., Assistant Commissioner (Retd) from Customs & Central Excise Department residing at Raipur (Chhattisgarh), and presently legal consultant of Taxation matters of same department. That I am a Regular customer of your esteemed organisation ‘Kesari” and in past...

I Ms.Anjali V Sonpethkar, A handicap person of 48 years Booked tour NK2506P3 - LEH LADAKH on 25th June 2023 Pune Airport to Pune Airport with Kesari Tours PVT LTD Pune FC road office. Booking Date : April 11, 2023 ById : AJINKYA - ( P2 )
Departure Date : June 25, 2023 - July 1, 2023. I have paid Rs 128100 by cheque on 11th April 2023. On 21-May-2021 they are called and told that the flights they booked with Go first Airlines are cancelled...

Hi Guys,
I have booked a tour with kesari tours on 25 june 2023 for leh Ladakh. They told they booked go first flights which is cancelled so they are rebooking with indigo and asking 50000 per head extra. I can't afford this extra air fare.
Also go first is not yet cancelled flights after 26 may. I am not sure whether Kesari is cheating.
I would like to inform you that as a handicap and single lady, I will not be able...

Dear Sir,

We book this tour because of previous Shimla -Manali tour experience was great . But in this above Mussoorie - Nainital - Jim Corbett tour dated 07.05.2023 to 14.05.2023 not up to the Mark.

1. There was leakage to AC in Bus and water was continuously following from AC on the seat. But the issue was not resolved till the end of tour.
2. Hotel Declared for Mussoorie and Jim Corbett was changed...

I booked tour for Kashmir - Vaishnodevi which was supposed to depart from 7th May 23. On 3rd May Go air cancelled all their flights. I immediately reach out to Kesari team about next course of action and sent them multiple emails with reminders. But no one from Kesari Tour side responded and customer care just said "please wait our meeting is going on. And on 6th May some one from Kesari called me and updated that your tour is been cancelled....

Kesari Tour... We have booked kesri Tour for Kashmir Destination for 10 people.. paid all the money total 6.2 lacs in the month of feb23 itself ...

Now to days before of trip they are demanding more 47k per head (Total of 470, 000 to continue this trip... Or threatening to cancel themselves and paid only 15k refund...

Not ready to provide any other solution or adjusting tour dates or locations which we are ready...

Hv booked Nepal tour at borivali branch with Ms. Prachi. I hv query i m calling n did whtapp msg also but ths lady is not picking the mobile n forwarding to landline number which keeps on ringing. No response i[censored]r executive works ths way n in case if emergency who will hlp. Kesari shud appoint professionally understanding customers n responding thm if busy thy can drop msg which is not done. I don't feel nxt time i shud choose kesari for...

I hv booked Nepal tour at borivali branch with Ms. Prachi. I hv query i m calling n did whtapp msg also but ths lady is not picking the mobile n forwarding to landline number which keeps on ringing. No response i[censored]r executive works ths way n in case if emergency who will hlp. Kesari shud appoint professionally understanding customers n resping thm if busy thy can drop msg which is not done. I don't feel nxt time i shud choose kesari for...

The Go first airlines news for filing insolvency petition was in the limelight on 2nd of May 2023 our tour return ticket was for 6th of May 2023 from Srinagar to Mumbai.
The travel company should have blocked some other airlines immediately for us but it waited till 4th of May when the airline tickets were at sky rocket prises and then asked us to pay the entire new ticket amount to go back to Mumbai on same day as scheduled
The...

I had booked a group your for my parents, to Himachal Pradesh, starting from Bangalore on May 1st, giving the full amount.Once my parents got to know of the tour, the very next day, they requested a change of place, as the trave schedule l was a little tedious for them, they felt.So I requested the booking agent for options of destination change.Then she was not reachable for a few days.Later she compels us for cancellation, losing all our...

HI

My uncle was supposed to travel by Kesari travels but regret to inform you that due to a recent medical emergency, we are unable to go ahead with the trip as planned. (KG 30 april 00423/4 Mr. Sonal Acharya and Bhanukumar Acharya ) as he is hospitalized and been operated today.

We have requested them to make necessary arrangements for postponing the trip with no extra charges. We want to travel so we requesting...

Hii
This is Ramesh Malkani
No doubt it was enjoyable time with the group but was tiresome & hectic too when we had to get up very early in the morning for few days @3 am disturbing our daily gen routine & consequently few of our senior citizen friends in the group had suffered lot of health issues while flying back It seems as if we have to complete iternary anyway in short span of time 8 days only
The tour should...

Our kerala trip from[protected] to[protected] was arranged by kesari. Our departure from mumbai to Kochi on[protected] by "GOAIR"= Ridiculous Airlines was quite good and flight was on time. But our return journey is really worst. Please book airline tickets as per customer's convenience and not by your convenience. Because your convenience is our inconvenience. Your scheduling of last day check out timings of hotels and then airlines were...

Hello,

I have booked a Amritsar Trip for 10th Nov 2022, its a group tour.. my package included the flight as well. During the booking it was clearly mentioned that 3 senior citizen ( out of which one is 89years) will be on board, however the flight booked was for 4:30am which means we need to reach the airport @2:30am. When questioned Neha and Namita ( Mahim branch) clearly mentioned that they have shared the feedback to the...

I had with one tour with kesari. dated (8 March 2019), that tour is really incredible, in that best experience.
I also booked two tour more.
1)Ashtavinayak tour and

2) statue o[censored]nity both are booked in (19/01/2020)

Due to pandemic situation both are cancelled.
And you are issuing credit shell with lots of money deduction which is non acceptable
we also suffered a lot in financial...