| Address: | Pune, Maharashtra |
I had booked a tour in June 2011 to Thailand. As my budget was low, I had booked it in Feb 2011. Now in April, I got a call and Kesari is asking for about 25% more because some taxes are increased.
I visited Kesari office and they are saying I have signed an agreement and I will need to pay extra as taxes are increased. But they are not ready to reveal which taxes are increased and how much.
As I can't pay extra, they said they will cancel my tour and will charge me with canelation charges.
He bhagwan!!!
This means I need to pay extra or bear cancelation charge. They are not giving me any option.
My opinion is that, Kesari tours doesn't need customers any more. Their source of income is either increase the fare after booking or the cancelation charges.
They are clearly saying that, they have not yet actually booked anything for me. Then also they are asking for cancelation charges. Kesari representative says, "Choice is yours. Either pay the extra amount or cancel the ticket with cancelation charge", with smilling face.
I request you not to believe these cheaters and never book a tour with Kesari.
Please let me know if anybody can help me.
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