[Resolved]  Kesineni Travels — DIFFERENCE IN FARE NOT REFUNDED

respected sir,

i am G M KARTHIK. i am from tirupathi which is in chittoor district andhra pradesh. my complaint is that i have travelled in kesineni travels bus from tirupathi to hydrabad on 04/09/2009 i.e september 04th 2009. actually i have booked to and fro tickets through online booking. for onward journey from tirupathi to hydrabad on 04september2009 i have booked my ticket in sleeper coach bus and due to only one ticket booked in that bus for that day i.e only my ticket was booked, the bus was cancelled and the agent has adjusted the seat for me in volvo semi-sleeper(i.e sitting) on that day. the fare of sleeper coach was 830RS and that of volvo was 630RS. i was to get a refund of RS200 which was the difference in the fare. the agent who has adjusted the seat for me in volvo has not even intimated me nor given me the refund at that time. after returning from hydrabad, i have made several phone calls to tirupati office and hydrabad office requesting them for my refund of RS200 but till now there is no response from them. hence i kindly request you to help me in this regard to get back my refund although it has completed 5 months. there is no fault from my side. i was following up this by making several calls to their offices since september2009- till date.