[Resolved]  Khaitan Electricals Limited — DEMAND CHARGES IN WARRANTY PERIOD

Address:East Delhi, Delhi

Dear Sir

I had purchased a Khaitan Gas water heater in Dec-09 with 1 year service & repairing guarantee. in Nov-10 there was a problem in my Khaitan Gas water heater & complaint at Tel#22125888 and getting complaint no. KHJ 203, which was attanded and Khaitan Gas water heater get statred. again same problem happening with Khaitan Gas water heater and that time I called Mr Deepak Service Executive from Khaitan at their personal number, because he was give us his personal number for any problem with Khaitan Gas water heater at next time, and he will demanded charges 550/- for giving service in guaranrtee period. I was shocked. Company service centre also agree with their executive before see the problem held with the Khaitan Gas water heater.

Now I helpless that what to do with Khaitan Gas water heater which is not working in winter season after have a 1 year service & repairing guarantee.

Please help me.

Thanks

Deepak Chauhan
Mob#[protected]
IV/161, Flat No. B-3, Gali No. 11,
Opp. Eidgah Gate, Bholal Nath Nagar,
Shahdara, Delhi-110032
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Aug 13, 2020
Complaint marked as Resolved 
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KHAITAN ELECTRICALS LIMITED — non-response for service

I would like to brought to your notice, that I brought a Khaitan Zylo pedestal fan in last December from Manyam Electrical Work, Rajamundry, Andhra Pradesh which is 20km away from my place. This was stopped working in end April 2011, when summer starts. I took this to Manyam Electrics to repair. They told Khaitan service person will come and attend to faults / repairs. Now it becomes more than two months, I went there and phoned several times to en quire about my fan status. Still is as it was. Nobody attended and the sales personnel telling Khaitan's person is not attending! Now they are not responding to my calls!

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    +91 33 4050 5000
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    46C J.L. Nehru Road, Kolkata, West Bengal, India - 700071
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