[Resolved]  Khaitan Electricals Ltd. / Emergency Lamp — Improper service in guarantee period

I am Praveen Jain purchased a emergency lamp ( Model KEL-12T) manufactured by Khaital Electricals Ltd. by a retailer M/s Alimohammed Gulam Hussain at Ujjain on 17/04/2009.My Bill no. is 3435,Address of retailer is 12, Kamri Marg Ujjain phone:[protected].
The product service became improper during gaurentee period.The retailer is not repairing it and nor replacing it.
I have also cmplained to Khaitan Electricals Ltd. on phone[protected].But nobody responding there.I have also e-mailed at [protected]@khaitan.com and [protected]@khaitan.com. But these are fake mail-ids and bounced.

Regards
Praveen Jain
[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

The same problem is happened with me also. Within the guarantee period, I have returned the emergency lamp, which was not working to the dealer. They told that they have send the same to the company and I got it back after 4 months, saying that it is not repairable.
Purchased the item though M/s National Electronics, Baddi(H.P)
Model KEL-12Tserial number KEL[protected].

Abhilash
M/s Classy Kontainers,
Baddi
Phone [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Khaitan Electricals
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    15%
    Complaints
    137
    Pending
    0
    Resolved
    21
    Khaitan Electricals  Phone
    +91 33 4050 5000
    Khaitan Electricals  Address
    46C J.L. Nehru Road, Kolkata, West Bengal, India - 700071
    View all Khaitan Electricals contact information