Kingfisher Airlines — Unclear Excess Baggage Rules by Staff at the Counter | |
The staff at the kingfisher counter is unaware of the contract for carriage rules and is misguiding the passengers (they call them guest). I was carrying an important demo to be shown to some buyers and this weighed more than 35Kgs. The person at the counter declined to accept the baggage and I had to cancel the ticket and meetings for next day. I travelled without this baggage and now the airline has asked me to produce copies of the past counterfoils to justify their position.<br /> <br /> The lot appears to be unqualified for their jobs and takes the passengers for granted at the cost of the passengers’ expense.<br /> <br /> I wish the Chairman of this airline Mr. Vijay Mallya notices this complaint and takes appropriate action to keep up the reputation of his airlines.<br /> <br /> Rathin Kumar Das Was this information helpful? | |
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+91 20 2729 3030
+91 98 6725 1068
12th floor UB Tower, UB City, No. 24 Vital Mallya Road, Bangalore, Karnataka, India - 560001
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