[Resolved] Kingfisher Airlines — No Refund for cancellation of booked tickets | |
Dear Sir/Madam, This is regarding the cancellation refund with kingfisher airlines and its been 70days till now I have not got a refund for amount fo 5250Rs. Below is the complaint details: 1.Tickets booked for Vizag to Tirupati on 10th Aug 2008. 2.Cancellation Placed over a phone on 10th Aug 2008 (and call center agent confirmed through a mail that I will be eligible for refund of 5250Rs within 14 business days) However as of today its more than 2 and half months and still I did not get my refund back on my ICICI credit card though I have been charged interest on the card. I have made several attempts to find out why I did not get my refund till now through phone and email and no one even has courtesy to respond to my mails. I am really sick and tired of running behind them as I cant leave my work and run around their offices. So need some help with this case. Thanks Santosh Hyderabad Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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+91 20 2729 3030
+91 98 6725 1068
12th floor UB Tower, UB City, No. 24 Vital Mallya Road, Bangalore, Karnataka, India - 560001
Kingfisher Airlines — No refund till now
I had a ticket from London to Hyderabad for Dec, 2011 which I had cancelled it on Oct 1st, after series of call to kingfisher. They had mentioned me the amount that I would be receiving (since it is through Airbourne Travel agent, he would be receiving) around 17K after cancellation charges. I did mention this to travel agent, and based on my information they had applied for Refund application. The agent mentioned to me that the application has been made in Oct, where as Kingfisher customer care mentioned that it was raised on 3rd Nov.But when I had asked them on the status of the refund application, they completely deny on providing the information based on the fact that they information is with revenue department and it is not in their hands.
When first contacted few weeks back, I was told processing of refund applicaiton takes almost 14days and at max of 20days. I am seriously not satisfied with their limited to unsatisfactory service.
Is there a way to submit a case against Travel agent & Kingfisher online in consumer court ?
I dont like people or organization with complete irresponsible behavior and cannot accept Fraud.
Really appriciate if there are any suggestions on this !!