Kingfisher Airlines — Have not received Refund

Address:

Pune, Maharashtra

Hi,

My Name is Pramila and I had booked ticket with Kingfisher Airlines in the month of September. My journey date was 18th November and return journey date was on 21st November. My PNR number is 'GQUGQO'. The Flight was cancelled by them and I received a mail of cancellation on 31st october. I called them up and asked for refund and they said that it would take 14 days for refund to process. I waited for for 14 days.After I called them, they said they have processed the refund but due to technical difficulties refund did not get processed and asked me to send e-mail to '[protected]@flykingfisher.com' .I sent an E-mail, I did not receive any acknowledgement from them indicating the status of refund request. Please help me with getting my Refund amount back.