[Resolved]  Kingfisher Airlines — Cheating on customers and harrasment on Airport.

Address:

Mumbai City, Maharashtra

Hi

I Booked my Return Trip from Mumbai to Chandigarh for date : 21 August 2010 and 29 August 2010, on 8th july 2010, from Kingfisher Flights.
thier details are:
Flight Information Summary
Airline booking number: IHEEUM
Passenger:SHUBHI JAIN

Mumbai (BOM) To Chandigarh (IXC)
Airline:KINGFISHER AIRLINES (IT)
Flight Number:IT 3601
Departure Terminal:1DO
Class:Economy
Departing:12:50 Sat 21 Aug 2010
Arriving:15:20 Sat 21 Aug 2010
Arrival Terminal:no arrival terminal info available

Chandigarh (IXC) To Mumbai (BOM)
Airline:KINGFISHER AIRLINES (IT)
Flight Number:IT 3602
Departure Terminal:no departure terminal info available
Class:Economy
Departing:15:50 Sun 29 Aug 2010
Arriving:18:20 Sun 29 Aug 2010
Arrival Terminal:1DO

This flight is booked as an E-Ticket


On 21august when I reached airport to take my flight as per my reservations, I was told that flight have been cancelled and they cant help it.

When I asked them to book next available flight , or either refund my money, they clearly refused to do it.
And said We are not responsible. The lady manager at airport was abusing me and shouting on me when I forced her to provide me either of two.

Then on a heavy argument They provided me a flight to Mumbai delhi- and they said from delhi they will provide me another flight to chandigarh.
As had no other option so I got agreed to it, abd boarded the mumbai delhi flight.
But when I reached Delhi, and asked the lady Anupama the manager of kingfisher airlines @ delhi domestic arrivals, she said she cannot provide me any flight neither he will refund the fare only she can provide a cab, which was alsonot upto the standards.

I asked her to put same in writing but she did not rather he behaviour was much more abusing and commanding.
I did paid for Air travel and was forcibly made to travel through Road.
Even the retrun flight was cancelled, that was also not informed on asking and arguing they provided me the alternative.
here the itenery summary:
PNR : JJZXTO

DateFlight NumberFromToClass
29/08/2010IT 4636CHANDIGARH DELHIE
29/08/2010IT 0310DELHIMUMBAIE
21/08/2010IT 0305 MUMBAIDELHIE


Even wen a 2 hrs flight was made the travel into 20 hrs then also i was not even provided with water or food, I suffered a lot.

And till now I registered the complain bt no action has been taken Kindly help me on this.