Address: | Mumbai City, Maharashtra |
Following are my flight details :
PNR : KXEQRJ
flight no : IT0336
flight from srinagar to mumbai at 13:03 to 17:55
Passenger names :
Master Tushar Zaveri
Mrs Ankita Zaveri
I had called up your customer executive dated as on 8th june to
rectify an error printed on my ticket that is they have printed Master
Tushar Zaveri as the passenger name instead of Mr.Tushar Zaveri,he is
63 yrs old!!!
I am denied this rectification saying it cannot be done by your
airline and this is a non refundable ticket I am not ready to bear any
consequences and problems at the airport for such a lame excuse given
by your company.
I had faced a similar problem with go-air airline and they rectified
and made the changes within 2 mins.I fail to understand although i am
calling you a month and a half in advance why cant i be helped.I
regret buying a ticket of kingfisher today for making me go through
this problem when it should be solved instantly.
Considering srinagar airport authorities are very strict i donot wish
to have my father who is a senior citizen go through problems.
Please revert at your earliest with the necessary changes made in my ticket.
Regards,
Tejas Zaverii
Economic Times - Senior Executive
+91 [protected]
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