I had flight on Monday(27/12/2010) from Delhi to Pune (IT 152) and I reached the airport on time and even then I was denied my boarding pass and checkin. The most ridiculous and annoying thing was that the kingfisher member took the ticket print out from me and my id proof then he even informed me that only middle seats were available and then all of a sudden in the middle of precessing my request he said, "Mam, You wont get a boarding pass now". i was asked to talk to the supervisor there who was a lady with minimum ettiquettes and who was terrible to talk to.
They deliberately went on loitering and kept on behaving miserably saying that you should have come 1.5 hrs before. and I personally found the lady super-visor extremely horrible! she was not at all paying any attention to my concern and went on doing other work and still delayin. I wasnt given any cogent reason because of which I was denied boarding and misbehaved.
I am sorry to say but then the staff (especially the supervisor) misbehaved a lot with me.I was mentally harassed and asked to leave immediately and cancel my booking. Not even a single attempt was made to accomodate me in some other kingfisher flight and instead i was asked to go out, cancel my ticket and try for some other airlines..
Is this the hospitality that Kingfieher Red Airlines promises its customers? I would like to raise this concern even to Hon Vijay Mallya and I want an explanation to it. If they didnt allow me to board the flight they should have made some other arrangement for me which they didnt and my ticket was cancelled sharp at that time when the flight departed.
what is this? I feel that as I was a girl passenger, so i was harassed this much.
I want an answer and an apology note from kingfisher red airlines.
Dipika Malik
29/12/2010 Was this information helpful? | 
