[Resolved]  KingFisher Red — Self towing of luggage from aircraft on arrival

I Ajay Kumar was to travel from Vijayawada to Bangalore. The flight number is IT 2445, date of journey 10 February 2011, PNR Number JKNPHJ.

Scheduled departure time of flight was 11.45 AM and i reported here at 10.30AM as per DGCA rules. But when I reached here I came to know that flight is delayed by more than 3 and half hours. It was not reported to any customer by SMS or by calling through phone.

So all have arrived at Airport including some foriegn nationals. When we reach here they told us if you can go back please go and come back at 2.30PM, but since most of the customers were not residing in Vijayawada, so they opted to stay at Airport which is 35 Kms away from main city and with minimal facilities.

All the passengers were deeply pained for this delay as it has disturbed every bodies program.

I mean if we are delayed by 5minutes some time they refuse to issue the boarding passes, now it was a delay of more than 3 and half hours but there is no message till 10.30 from Airlines.

Kindly let me know what we can do in such cases to safe guard the rights of passengers.

Regards

Ajay Kumar - [protected]

KingFisher Red — Irresponsible Behaviour

The Kingfisher fligt IT3410 from Bangalore to Kolkata on 07th Nov 2011 (tomorrow) suddenly got cancelled, which was notified to me on 06th Nov 2011 (today) from a number [protected]. They wanted me to confirm the flight on which I could reschedule the journey where my old parents will be travelling. I asked for some time to confirm the request, and asked for a number where I can call back to confirm; and they told me to confirm back at the same number provided above. After I called back 10 minutes later, they provided me another number [protected]; and when I called them back at this number, the person responded rudely and told me to call back at the previous number. I'm still at a big trouble as the customer care executives are behaving in a complete irresponsible manner. Please help.