Kingston — Pendrive not working properly

kingston 16 gb pendrive i bought was not working properly. i cant able to play the media files i copied to the pendrive.. please help me to clear the problem.
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Dear consumer forum

Sir i have purchase new pen drive last year & shop keeper asked me Kingston company pen drive warranty is five years so i vll purchase Kingston product & after nine months My pen drive was not working & i vll go service center & he reply ur pen drive is damage but already it is not damage, If Kingston company provide ur service center on Saree dealer (cloth merchants) so he vll not entertain properly & educately .(if his shop full of his own customer so he vll not entertain Kingston customer properly, he is merchant or shop keeper not engineers)

They are cheating customer by making low quality product and giving 5 years warranty as they were aware that the cap will be broken and than thay would not have to accept as warranty condition.

SERVICE CENTER DETAIL
HIND SILK & SAREE STORE
Hind tower cemetery road
B.P petrol pump -: fountain chock
Ludhiana 141109

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