[Resolved]  Koovs.com Dental Life 199 Rs Coupan — not getting benefits

Address:

Haryana

This is regarding koovs.com from where i purchase a coupon for dental treatment in dental life clinic gurgaon of 199 rs value ,according to their terms i will get benefits of 4000 rs of dental treatment but when i called dental clinic for appointment of dental treatment they said that there is no service from their side of coupan and they dont know how koovs.com offering this service or even name of site ,they said i don't know from where they put and took this advertisement after calling many times to koovs.com and asking for refund they ask about my account no,account holder name and ifsc code of bank,even there was not any standard procedure of refunding ,i got to know that they are just diverting the customer by their fraud deals.
kindly solve my problem matter is not money it is matter off customer value,
i called their customer care many times and each time they took call after 10 minutes of waiting where standard call charge rate applied,there is no response from koovs.com even dental clinic revert regarding this issue but not by koovs.com
following are details of my order
Order Date: Jan 01, 2012, 09:31 AM
Order Number: 396514
Total amount: Rs. 99.00
coupan value-199.00
Items

Oral Health @Dental life(1 qty)