[Resolved]  Koovs.com — Faulty shipment-overcharged

Jan 15th, 2012 : I placed an order for 3 photo Mugs at koovs.com for a special price of Rs.150
Jan 24th, 2012 : Received a courier with 3 mug boxes taped together - appeared light at one end. contents:
1. Only box, no mug in 1
2. Handle broken in 5 pieces in 2nd box
3. One full mug
Jan 24th, 2012 : Lodged complaint on website - no response , sent email
Jan 26th, 2012 : Got a response that these are breakable items, I should send a picture of broken mug
Jan 30th, 2012 : Sent picture of broken mug and cracked flimsy packaging. My earlier experience of ordering mugs online was excellent - tough packing, no issues
Feb 7th , 2012 : Received one mug, emailed for second mug, NO RESPONSE TILL DATE.
Effectively, I paid 450/- instead of 300/- for two mugs, wasted time in following up and waited for 1 month.

koovs.com - STRONGLY NOT RECOMMENDED FOR ANY DELIVERY
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