Koovs.com — Not delivering product despite payment

Address:

Karnataka

Dear Sir,

This is with reference to my Order no 328318 placed on Koovs.com for a Transcend 16gb microsd card worth Rs 799/-. These people have not shipped the product for over 15 days and every day I call them they never pickup the phone. Once or twice when they pick they tell me sir please wait one more day, two more day and so on but to no avail.
I have mailed them 4 times at [protected]@koovs.com but they do not reply to that also

Help!