Dear Sir/Ma'am,
A kotak executive (Ashish - [protected]) contacted me for a Policy in month of March.
He told me the Plan Kotak Super Advantage Plan with a year installment of Rs. 20,000.
He told me that along with this Plan, I will get a Sony DVD player and if i will pay him now, I will get an
additional 12% online Bonus on it.
He also told me that I will get all these after 45 days when I will recieve my Policy.
Listining to plan and all these things, I gave him the go ahead and a cheque of Rs. 20,000.
After few days I got the Policy[protected], but this is not what the executive told me.
This is something "Kotak Capital Multiplier Plan". I contacted the Executive and tole him this.
He told me that I must not worry, he will take care of this.
Again, when noting was done, I contacted him again after 10-15 days. That time he said that I left the Organisation
and now currently working with ICICI Prudential so I must contact:
Mr. Gaurav Srivastav and Indrapreet Kaur
Indian Growth Insurance Services
A-61, Second Floor, Rajori Garden,
Near Bikanerwala, Near Rajori Metro Station,
New Delhi 110045
Ph:[protected], [protected]
I caled yup Mr. Gaurav, he said that SMS me your Policy number he will look into this.
I send him the Policy no. and called him again the next day. Then again he said that he is still looking into this
and will let me know.
After that he stops picking my calls.
Then I go to Kotak Branch, Ganga Plaza, Begum Bridge Road, Meerut and told them all this, they said that they will
not be anle to help me because the policy is taken from Janakpur, New Delhi. I was shocked.
I took the address of Kotak Life Insurance, Janakpuri, New delhi and reached there.
There I met Mr. Ankit ([protected]) he told me that Ms. Ritika ([protected]) can help me in this.
I called her from Kotak Janakpuri office and she assured me that she will give me the solution within 2 days.
I came back to Meerut and called her after 2 days. Then she said that nothing can be done in this and now none of
them is picking the phone also.
Till date i have neither got the Correct Policy, nor the DVD player nothing.
Please look into this matter asap.
Thanks and regards,
Ankit Singhal
[protected]
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