[Resolved] Kotak Life Insurance — proposal number: 09839198
I have been forced to pay for a plan that i did not authorised. Your agent promised me different plan and kept me in impression that i am paying for the plan i have authorized. Next day, i called for receipt and then got the information of this payment i made. Its completely a different plan which the agent did not inform. It was done from west bengal branch and currently im located in delhi. I want an immediate re-imbursement of my payment of ₹26125 on 27 feb 2018 after verification. I dont want any plan from kotak life insurance. I have all related documents as proof. I already sent email regarding the issue to ur customer client help desk. I have attached the payment page. Reply soon.
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Mar 6, 2018Complaint marked as Resolved
its not resolved
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