[Resolved]  Kotak Life Insurance — Not getting own money invested in LIC

Address:Pune, Maharashtra

Insurance policy no.00322244,Kotak Mahindra old mutual life insurance ltd.I,Murlidhar Baburao Shinde taken kotak life insurance, Dt.of commencement 18/3/2005 . sum
Sum assured rs.500000/- total instalment premium Rs.11995/- . Term: 5.Payment mode Annual.
I have regularly paid instalment amount service tax etc.
Before maturity i.e.on8/3/2010,I have in writing advised to the kotak Mahindra old mutual insurance to pay me 100% amount. However, the co. is insisting that 2/3 amount invested in annuity.
Meanwhile their branch manager Swagate Pune branch advised me orally informed to fill up a form
"Partial withdrawal/surrender form on 23/6/2010.However,the co. is not paying me the above amount till date and earning interest thereon. They have deliberately withheld my money at this age 67years, having many medical problems .Pl. Help me to get my money, oblige me.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Mr. Shinde,

We would like to confirm that as per the product specification, we are allowed to release only 1/3rd of the payment amount of Rs. 17863.37/-, which has been duly released in your Policy# 0032224.

The remaining 2/3rd amount will have to be utilized towards purchase of an annuity. we would request you to confirm on the same, post which we can do the needful.

For further queries please feel free to write to on : [protected]@kotak.com us or contact our Client Service Desk on[protected]Toll Free)

Regards, Kotak Support Team

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