[Resolved]  KSRTC Buses — No Option of Cancellation of Tickets

There is no Option of Cancellation of Tickets for the tickets which are booked online. There is no specific information given about the same.

I had booked a ticket through my friend. As i could not travel, i wanted to cancel, but there is no specific information about cancellation procedure. I called some KSRTC officials (MGBS No:[protected] and they said that the cancellation has to be done by going physically to the Depo .(max 1 hour after departure of the bus/[one person said max 1 hour before the departure of the bus]). There is no clarity about the info.

By the time i could find this info, the person (whose Number i got said:"its 1hr 20 minutes past, so you wont be getting any refund :( )

My travel info:
Booked a ticket from Hyderabad to Banglore
Cost: 400 Rs (around)
Date : 14-Aug-2009, 18:45 pm (from MGBS station)

Trip code: 1845HYDBNG
PNR No.: H14364289
Total Fare : 405.00
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

The refund amount slab for cancellation is availble under 'terms and Conditions' page of KSRTC online booking site. Please go through:

http://ksrtc.in/eticket_files/Terms_conditions_e-booking.html

[protected][protected][protected][protected][protected]-----
The procedure to cancel online ticket:
1. Login to online reservation page of ksrtc.in using the userid and password which was used to book ticket.
2. In the welcome page, you can see a menu option 'Ticket Cancellation'. Click on it and choose the ticket that needs cancellation.
3. The refund amount will reach to the credit card/bank account (from where your friend paid money for ticket) within 7 days.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Karnataka State Road Transport Corporation [KSRTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    3239
    Pending
    0
    Resolved
    687
    Karnataka State Road Transport Corporation [KSRTC] Phone
    +91 80 4455 4422
    +91 44 2479 4442
    +91 77 6099 0035
    Karnataka State Road Transport Corporation [KSRTC] Address
    Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai, Dharwad, Karnataka, India - 600107
    View all Karnataka State Road Transport Corporation [KSRTC] contact information