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[Resolved]  KSRTC Buses — No Option of Cancellation of Tickets

There is no Option of Cancellation of Tickets for the tickets which are booked online. There is no specific information given about the same.

I had booked a ticket through my friend. As i could not travel, i wanted to cancel, but there is no specific information about cancellation procedure. I called some KSRTC officials (MGBS No:[protected] and they said that the cancellation has to be done by going physically to the Depo .(max 1 hour after departure of the bus/[one person said max 1 hour before the departure of the bus]). There is no clarity about the info.

By the time i could find this info, the person (whose Number i got said:"its 1hr 20 minutes past, so you wont be getting any refund :( )

My travel info:
Booked a ticket from Hyderabad to Banglore
Cost: 400 Rs (around)
Date : 14-Aug-2009, 18:45 pm (from MGBS station)

Trip code: 1845HYDBNG
PNR No.: H14364289
Total Fare : 405.00
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  1 CommentShareTweet

Comments

The refund amount slab for cancellation is availble under 'terms and Conditions' page of KSRTC online booking site. Please go through:

http://ksrtc.in/eticket_files/Terms_conditions_e-booking.html

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The procedure to cancel online ticket:
1. Login to online reservation page of ksrtc.in using the userid and password which was used to book ticket.
2. In the welcome page, you can see a menu option 'Ticket Cancellation'. Click on it and choose the ticket that needs cancellation.
3. The refund amount will reach to the credit card/bank account (from where your friend paid money for ticket) within 7 days.

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    Karnataka State Road Transport Corporation [KSRTC]
    Customer Care Service
    Customer satisfaction rating
    32%
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    664
    Karnataka State Road Transport Corporation [KSRTC] Phone
    +91 80 4455 4422
    +91 44 2479 4442
    +91 77 6099 0035
    Karnataka State Road Transport Corporation [KSRTC] Address
    Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai, Dharwad, Karnataka, India - 600107
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