Karnataka State Road Transport Corporation [KSRTC] Customer Care
Karnataka State Road Transport Corporation
Customer satisfaction rating: 23%
Submit a Complaint
1258
COMPLAINTS

Karnataka State Road Transport Corporation [KSRTC] Customer Care

Karnataka State Road Transport Corporation

Website:
Address
Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai
Dharwad
Dharwad District
Karnataka
India - 600107

Customer Care Phone Numbers and Contacts


Mobile:
Mobile:
up
129
down
48

Customer satisfaction rating
23%
Complaints
1258
Pending
0
Resolved
293
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Karnataka State Road Transport Corporation [KSRTC] related photos (201)

Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

Sort by:

Karnataka State Road Transport Corporation [KSRTC] — bus not on time

 Appu. H.G on Jan 17, 2019
ಮಾನ್ಯರೆ

ಈ ಹಿಂದೆ ನೀಡಿದ್ದ ದೂರಿನ ಬಗ್ಗೆ ಯಾವುದೇ ರೀತಿಯ ಕ್ರಮ ಕೈಗೊಂಡಿಲ್ಲ ಏಕೆ ಎಂದು ಪ್ರಶ್ನಿಸುತ್ತವೆ ಹಾಗೂ ಸರಗೂರು ನಿಲ್ದಾಣದಲ್ಲಿ ಯಾವುದೇ ರೀತಿಯ ಸುಧಾರಣೆ ಕಂಡುಬಂದಿಲ್ಲ ಬಸ್ ಗಳು ಸಮಯಕ್ಕೆ ಸರಿಯಾಗಿ ಬರುತ್ತಿಲ್ಲ ವಿದ್ಯಾರ್ಥಿಗಳು ದಿನ ನಿತ್ಯ ಶಾಲಾ ಕಾಲೇಜಿಗೆ...
Complaint comments  Read comments Complaint category Government Organizations

Karnataka State Road Transport Corporation [KSRTC] — I lost my backpack and my mobile phone

 Syed Hadiul Islam on Jan 16, 2019
I was travelling from davangere to bangalore on 12th of january 2019 in airavat clubclass. On reaching bangalore i found out that my backpack along with my mobile phone (Redmi note 5pro) is missing. I tried to complain in the bus station but these people pay zero attention.. My trip code is 2344dvgbng.. Pnr no. J74473973 and seat no. Is 20 please help me find my belongings.in my backpack there were other documents too like my voter id amd my adhar card.....
Complaint comments  Read comments Complaint category Mobile Handsets

Karnataka State Road Transport Corporation [KSRTC] — bus not in time

 Appu. H.G on Jan 16, 2019
ಮಾನ್ಯರೆ

ನಾನು ಪದವಿಯ ವಿದ್ಯಾರ್ಥಿಗಳು ಹಾಗೂ ನಾವು ಹೆಚ್ ಡಿ ಕೋಟೆ ತಾಲ್ಲೂಕು ಕಾಲೇಜಿನ ವಿದ್ಯಾರ್ಥಿಗಳು ನಾವು ದಿನ ನಿತ್ಯ ಸರಗೂರಿನಿಂದ ಹೊಗಬೆಕು ಆದರೆ ಸರಗೂರಿನ ನಿಲ್ದಾಣದ ನಿಯಂತ್ರಣ ಅಧಿಕಾರಿ ಸಮಯಕ್ಕೆ ಸರಿಯಾಗಿ ಬಸ್ ಸೌಲಭ್ಯ ಕಲ್ಪಿಸಲು ನಿರಾಕರಿಸುತ್ತಾರೆ ಹಾಗೂ...
Complaint comments  Read comments [1]Complaint category Government Organizations

Karnataka State Road Transport Corporation [KSRTC] — no proper seat/giving another seat

 Sai Kumarpvn on Jan 15, 2019
Ksrtc bus : pnr :j74315652, journey date :15-jan-2019 20:30, trip code :2030kksbng, bus number :f0055, depot :b c road, crew mobile no:[protected].

Reserved for 1, 2, 3 seats purposly..
But conductor is not providing those seats and giving other seats..

Because they want to sleep in those 1, 2, 3 seats..

This is not fair and correct... Then what is the meaning of reservation???...
Complaint comments  Read comments Complaint category Public Transportation

Karnataka State Road Transport Corporation [KSRTC] — they don't allow the people to travel from hosur to attibele

 GOWTHAM MD on Jan 15, 2019
This complaint is regarding the bus service from hosur to attibele. The conductors doesn't allow the passengers to travel from hosur to attibele they give a lame excuse of getting a tnstc bus.
I asked a conductor of bus ka 42 f 1721 but he denied (15/01/2019 12:45) which was ready to depart from hosur
They aboard passengers from attibele without a miss showing they only work for money.
They only take passengers when the bus is empty. Treating the passengers as a varied class.
Those who travel from hosur to bangalore as 1st priority and hosur to attibele as the last...
Complaint comments  Read comments Complaint category Public Transportation

Karnataka State Road Transport Corporation [KSRTC] — bus 1850 kmbng travelling without headlights

 abqader.iqbal on Jan 13, 2019
I wanted to bring your attention to the fact that the above mentioned bus is traveling to banglore without headlights (13 jan 2019).
As a result bus is delayed by 2 hrs and more importantly safety of passengers are at huge risk.
Please resolve asap.
Kerala rtc bus : pnr :k530271, journey date :13-jan-2019 22:15, trip code :1805ekmbng, bus number :atc 87, depot :ernakulam, crew mobile no:[protected]. Happy journey.
I am surprised to see that ksrtc doesn't have a single bus to spare to ensure safe and punctual journey....
Complaint comments  Read comments Complaint category Public Transportation

Karnataka State Road Transport Corporation [KSRTC] — the carelessness of the driver

 Jyothi Reddy Bheemi Reddy on Jan 13, 2019
Respected sir/madam,

I booked a ticket in ksrtc. I’m a female and had to take the journey alone. The reservation details are as below.

Date of journey: 11-jan-2019 21:35.
Boarding pt : iti main gate.
Destination : tirupathi.
Trip code : 2102.
Bus number : ka 57 f 2479.
Depot : dodda ballapur.
Crew mobile no: [protected].
Class : karnataka sarige.

The bus had to reach by 21:35 to iti gate. But it did not reach as scheduled because of huge traffic. I called to the driver more than 10 times. He told the...
Complaint comments  Read comments [1]Complaint category Other

Karnataka State Road Transport Corporation [KSRTC] — arrogant behavior of both conductor and driver

 PRASANNAKUMAR fcca on Jan 13, 2019
Tickets numbers 132031 and 132032. I along with my wife boarded the from nittur to bangalore at 15.24 hours today. This bus belongs to ksrtc, hirekerur division.

The driver was rash in driving the bus all along. He picked up a quarrel with a truck driver who was passing by around orion mall. I requested conductor to stop the bus at navrang bus stop in rajajinagar. He didn't stop. After reminding he whistled in front of rajerajeshwari choultry. The driver stopped the bus in the middle of the road.

I some how got down. While my wife was getting down, the driver moved...
Complaint comments  Read comments Complaint category Public Transportation

Karnataka State Road Transport Corporation [KSRTC] — hit and scratches in my car

 Parthi90 on Jan 13, 2019
Hi team,

Ka 63f 0105 airavat vehicle on hosur border toll hit my vehicle and made a big scratch on left side of the vehicle. On toll when we are waiting for toll a bus overtook from left and then made a scratch. If this was caused in high-speed then it would have been a death scenerio. Driver should respect life instead of overtaking. Please take necessary action against driver

Date of incident : 13 jan 2019 at 8:20am near hosur to electronic city toll bus colour white...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Karnataka State Road Transport Corporation [KSRTC] — bus left me and money is wasted

 Drgokul Raaj on Jan 12, 2019
I didn't receive the message from bus operators regarding bus details. When i was travelling to boarding point i got a call from bus driver twice when i tried calling back his number is not reachable and i was waiting at my boarding point, and bus driver left me and took the bus. My money is wasted and all work got spoiled. I request ksrtc to refund my money back.
My pnr no. J73360483
Contact me at [protected]
Trip code : 0931bngpoc...
Complaint comments  Read comments Complaint category Travel & Vacations

Karnataka State Road Transport Corporation [KSRTC] — rudely action

 Irshad Production on Jan 9, 2019
Just i want to say one thing. See we were standing in tin factory we stopped that bus but he did not stopped that bus and suddenly we opened the door then suddenly conductor and some staff came and scrolled our colar and pushed out of bus. And bus number number is ka18-f-0815. And i'm requesting you that kindly take serious action on them. If you people's will not take action see we will put in media defentaly. And one more thing see this conductor don't have common sense. Kindly do the need full....
Complaint comments  Read comments [2]Complaint category Cars, Parts & Vehicles

Karnataka State Road Transport Corporation [KSRTC] — irresponsible behavior of conductor

 Chethan J Chetu on Jan 8, 2019
I have booked ticket from padubidre to bangalore recently in airavata club class ka57f1709 and while booking itself i mentioned about my dropping point to kbs (Mejastic). Along with me few passengers are also booked for kbs stop. We were sleeping during our journey when bus reaches our destination point this stupid conductor didn't told us about it. And at last it reached hsr layout which was final stop then he told now we are at hsr layout and this is the final stop you have to get down now.. He behaved so rudely with us.in previous journey from banglore to nitte i traveled in private bus & those...
Complaint comments  Read comments Complaint category Public Transportation

Karnataka State Road Transport Corporation [KSRTC] — bus full of cockroaches roaming around

 ericpraki on Jan 5, 2019
Hi,

I have recently travelled couple of times from villupuram to bangalore scheduled departure is at 22:02 (Pnrs j74226331, j[protected] and i am a frequent traveller in this route. Bus no:2097 used on this route has full of coclroaches from very small to bigger sizes roaming all around over seats, near windows and pathways. It seriously needs a pest control to be done. There were babies and children traveling in buses. Please look into this matter and get this bus either serviced with pest control or change it to a different bus....
Complaint comments  Read comments Complaint category Public Transportation

Karnataka State Road Transport Corporation [KSRTC] — I'm complaining on the ksrtc officials

 Abdul Sameer 786 on Jan 3, 2019
My name is abdul and i'm complaining on the bus no. Ka57f2797 in which the officials of the department were supporting the crime of putting the bags on seat for booking purpose and when i asked them to remove the bags they torcher me and used the bad words to me. There were 3 department officials i don't know their name so please enquiry them and keep my trust in breakable. I respect the department please take a quick action on them. The bus was going from kolar to banglore at 11:40am on 1/3/2019. Thankyou for your good facility for problem solving....
Complaint comments  Read comments [2]Complaint category Public Transportation

Karnataka State Road Transport Corporation [KSRTC] — complaint about the bus fare from tiruvannamalai to bangalore in ksrtc

 Lenin P on Jan 3, 2019
Hi,
I have just started my travel from tiruvannamalai bus depo to banglore through ksrtc on 03/01/2019 by 10.15 am.
The ticket which is ben given to the passengers is rs 185 but the amount which is collected is rs 190... I have asked the conductor what is the difference of rs 5 which your collecting extra than the ticket price, he replied it is the flyover cost which is been charged rs 5 extra... The same amount collected with all the passengers in the bus... This needs taken seriously and solution should be given on immediate basis....
Complaint comments  Read comments [2]Complaint category Public Transportation

Karnataka State Road Transport Corporation [KSRTC] — conductor not issued the ticket

 tejaswini gowdaa on Jan 2, 2019
Dear sir
Today around 12.45pm am travelling from magadi road anjananagar to mysore circle i get down around 1.25pm the bus no ka.42f1771, i. Am every day traveller so many timews i found this conductor not issue the ticket for short distance. If peraon asked aslo he refuses to issue the ticket. Even i fight some time but still he doing same thing
Bus number ka42 f1771...
Complaint comments  Read comments [2]Complaint category Universities

Karnataka State Road Transport Corporation [KSRTC] — ob reference number : ob34868031 refund

 Venujaga on Jan 2, 2019
Hi,

I have booked a bus ticket from bangalore to nellore, transaction happened twice. On checking in pnr enquiry, the status of the ticket shows failure but the amount is debited from my account twice in the name of ksrtc. Please find the attached screenshot and refund the money at the earliest. The journey date is 11/01/2019. Number of tickets booked is 3....
Complaint comments  Read comments [3]Complaint category Public Transportation

Karnataka State Road Transport Corporation [KSRTC] — request for bus connection

 Geethanjali K P on Jan 2, 2019
Hi sir/madam,

I am from siddapura of virajpet talk in south kodagu. My concern is on the bus connection from siddapura to bangalore/mysore. We had a bus at 6:15 a. M from siddapura to bangalore. But from last 2 weeks we are facing trouble as the bus is cancelled. There are lot of people from my town who travel in this bus and who are now finding it difficult to reach mysore early morning. Could you please look into this.

Regards,
Geethanjali...
Complaint comments  Read comments Complaint category Public Transportation

Karnataka State Road Transport Corporation [KSRTC] — regarding stopping bus at unauthorised bus stop

 devintel on Jan 2, 2019
Dear sir,
I want to raise an issue regarding stoping of karnataka state government bus stopped at unauthorised places. These places are mainly private hotels. They stopped bus almost 30-40 minutes. Which creates a lots of problems.
Kindly instruct all bus driver who run bus from hyderabad to gulberga and hyderabad to humnabad, should not stopped bus in unauthorised places.

Kindly implement these suggestions.

1) they should not stop bus for such a long period.
2) maximum stop time of a bus in unauthorised places like hotels etc at max 10 minutes.
Complaint comments  Read comments Complaint category Travel & Vacations

Karnataka State Road Transport Corporation [KSRTC] — difference amount not refunded

 rajeshwari badiger on Dec 31, 2018
I had booked ac sleeper pmpHub bus for the date 19th dec 2018 and due to its problem they canceled and sent semi sleeper bus in which i had to face so much problems so the difference amount i need it back, i paid rs829 so refund me soon, kindly take this into consideration.And i purposely booked sleeper as i had leg injury and semi sleeper caused lot of pain ....
Complaint comments  Read comments Complaint category Travel Agents

Recently Discussed

2 days ago
Karnataka State Road Transport Corporation [KSRTC]
no proper seat/giving another seat
3 days ago
Karnataka State Road Transport Corporation [KSRTC]
the carelessness of the driver
10 days ago
Karnataka State Road Transport Corporation [KSRTC]
conductor not issued the ticket

Featured Complaints