Karnataka State Road Transport Corporation [KSRTC] Customer Care
Karnataka State Road Transport Corporation
Customer satisfaction rating: 22%
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1361
COMPLAINTS

Karnataka State Road Transport Corporation [KSRTC] Customer Care

Karnataka State Road Transport Corporation

Website:
Address
Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai
Dharwad
Dharwad District
Karnataka
India - 600107

Customer Care Phone Numbers and Contacts


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Customer satisfaction rating
22%
Complaints
1361
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Resolved
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Karnataka State Road Transport Corporation [KSRTC] related photos (220)

Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

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Karnataka State Road Transport Corporation [KSRTC] — pathetic behaviour of the conductor

 aravindjonnadula on Mar 22, 2019
Date : 22/03/2019,
Client name : - ksrtc, it is pathetic behavior of the conductor from ksrtc clearly stating that improper standards set and looted money from passenger with out giving the birth and threatening to push from the bus in mid of the journey. Bus number is f1206, pnr number : j75611991
The conductor has looted the half ticket price of 1136 rupees.
More over, the bus is also smelling bad and looted money with out giving the birth for my kid....
Complaint comments  Read comments Complaint category Public Transportation

Karnataka State Road Transport Corporation [KSRTC] — traffic rule violations by ksrtc driver

 ksethumadhavan on Mar 20, 2019
Date :[protected] time between 10.00 am -10.10am

Dear sir,

Morning i was travelling from yelahanka to hebbal in my own car. When there was a green signal when from yelahanka side to airport road i was crossing it and trying to enter service roard. One ksrtc bus (Ka-40 f 1014) came suddenly from hyderabad side of airport road jumping the red signal and he was also in phone call. I had to apply a sudden break with full tension. If there was more passengers or family members it could have caused a accident. Please atleast make sure your drivers follows basic traffic guidelines...
Complaint comments  Read comments Complaint category Public Transportation

Karnataka State Road Transport Corporation [KSRTC] — ticket refund - payment failure

 Shreenithee on Mar 20, 2019
Hi Team,

KSRTC ticket from Chennai to Bengaluru. It has been more than 10 days that the ticket booking failed and refund was not provided yet. Please do the needful and initiate the refund at the earliest. Find the details below. The customer support is not active and not refunding the amount too.

Name : Shreenithee

Journey Date : March 10, 2019

Reference No : OB35814172

Amount : 634.00...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Karnataka State Road Transport Corporation [KSRTC] — rude altitude of driver and conductor

 MD ayaan on Mar 19, 2019
I taveled from devanahalli to kolar on 19 the march 10:30 am by bus bearing reg number ka40 a770 with my family members, i am new to the town so before i boarding i requested conducter to stop at snr circlle which is in regular way of bus, but driver refused to go through the way even though more than 15 passengers have to get down driver refused the stop and take different route from the church circle to the kolar ksrtc bus stop and abused the passengers and told them to take autos from bus stop we are not happy with driver altitude, please take action against this kind rude behaviour...
Complaint comments  Read comments Complaint category Public Transportation

Karnataka State Road Transport Corporation [KSRTC] — ticket money deducted but ticket is cancelled

 Benson Chack on Mar 18, 2019
Hi,

I have booked the KSRTC Airavat bus on 8th March 2019 from Bangalore (Boarding point- Marathalli A2B ) to Chennai. The money was deducted from my bank account. But the ticket was not booked.

Trip Code: 2219BNGCHN
OB. Ref. No. OB35839862
Seat No. 1
Total Fare: Rs 577.00 (Five Hundred and seventy seven) only
Bank Transaction num: QSBI[protected]IGAFOBNAC4

Kindly help me to get my money for the ticket as the seat was not booked on my name but the full money of Rs. 577 is deducted from my account.

Thanks,
Complaint comments  Read comments Complaint category Public Transportation

Karnataka State Road Transport Corporation [KSRTC] — use of reserved seats by men [Resolved]

 zafna on Mar 18, 2019
The following person has refused to get up from the reserved seat for ladies in my journey to virajpet from mysore inspute of having seat in general category. And he also failed to get up from the seat when ladies where standing.. I am not a feminist but such persons can be harmful to the indian law as well. Kindly take action.. I warned him so many times and he behaved to me badly. Even the conductor and public in the bus had an indifferent behaviour inspite of this dirty attitude by him. The rights for women has to be preserved not done like this...
Complaint comments  Read comments Complaint category Sexual Abuse

Karnataka State Road Transport Corporation [KSRTC] — conductor misbehaviour

 Ranganath Thalathoti on Mar 15, 2019
The conductor of ksrtc bus no KA 31F 1556 is misbehaving to me stating that you have to talk in kannada only otherwise get down from my bus as this is NAMMA KARNATAKA NAMMA RASTRA NIVU KANNADA NE MATADABEKU
He is very rude towards the people of other state how come other people know kannada .As we live in India I spoke in our Rastra basha HINDI
The date happened is 15 03 2019 time 1930hours at Kopam bus Station....
Complaint comments  Read comments Complaint category Other

Karnataka State Road Transport Corporation [KSRTC] — not stopping the bus at bus stops

 Harshith Kg on Mar 15, 2019
Today i was waiting at rto circle in mysore. As there was lunch break and there were no buses i waited for about 2hours and all of a sudden 4buses just moved without giving stop and im still standing right here in the bus stop. This shows bad management instead they could have done batches for lunch hour and made the buses more frequent. So I'm requesting you to bring any changes to improve the system....
Complaint comments  Read comments Complaint category Employees

Karnataka State Road Transport Corporation [KSRTC] — rash driving ksrtc driver

 Munar Basha on Mar 15, 2019
Dear sir my name is ranjith reddy i am an manager in an company i was travelling from boikonda to mulbagal, yester day (Thursday) by the time i was seen he was driving too much rash driving bus number k a 07 f 1646 he did not blowing horn in turnings if the accident happens all the people will die for sure that much of rash driving. And he suggested me to travel in private bus he engaged with private travels bus people he encouraging passengers to go in private buses. But the conducter is honest she is trying to load the bus the driver making this black bussines, dear sir you should have to take...
Complaint comments  Read comments Complaint category Public Transportation

Karnataka State Road Transport Corporation [KSRTC] — bus conductor did not render properly change

 [email protected] on Mar 14, 2019
Sir/mam,
Myself and two of my friends boarded a bus at kazhakootam today at around 8:05. We asked the conductor whether the bus will stop at infosys three times and he said yes. We gave rs.100 for ticket but he was asking for more and charged us rs.114, we we're confused because infosys is not so far then we saw the ticket and he has issued it to attingal.. Then we told him to give tickets to infosys, he said the bus won't go and told us to get down at some unknown road without giving our money back.
"bus no - kl 15 a 525." and also the driver asked us to get down when we were asking...
Complaint comments  Read comments Complaint category Public Transportation

Karnataka State Road Transport Corporation [KSRTC] — bus problem-reg

 Sanjeev Hulsoor on Mar 14, 2019
I would like to inform you that, the ksrtc bus is not running in time from bidar to bhalki. Bidar bhalki udgir bas has to move from bidar bus stand at 7.45 am towards bhalki past two weeks it is not running in time and there is not alternate bus for that time and we asked the depot person he replayed the bus is allready moved but there is no bus move from past two weeks, we are not reaching intime to office every day. Morning session all most all are employees to reach the office in time and we have to reach before 8.45am to bhalki, because we catch the godvadi bus from bhalki to reach our school...
Complaint comments  Read comments [1]Complaint category Employees

Karnataka State Road Transport Corporation [KSRTC] — misbehaviour

 Karthik V R on Mar 13, 2019
When i was traveling from shimoga to udupi on[protected] by the government bus vehicle registration number ka 17f1735,

The operator (Conductor) in the vehicle also disturbed the passengers and created their own rules and communicated the words of disrespect to the passengers.

So that you would need to take disciplinary action on the employee.

Thanks and regards,
Yours faithfully

Disturbed passenger...
Complaint comments  Read comments Complaint category Government Organizations

Karnataka State Road Transport Corporation [KSRTC] — bad way of talking

 sandhya av on Mar 12, 2019
It was around 9pm and i was waiting for bus to mankuzhi. Then a fast passenger bus came after a long wait. I enquired the conductor to stop whether it stops at mankuzhi,. He then replied very rudly in a bad manner... And he was teasing me badly, telling everyone that "we should stop there as a girl is asking, we are asked to obey"... I was feeling very bad..

Am attaching bus details

Kl.15 a1304 rpc530

Please take an immediate action against that conductor... Driver was such a nice man.. He agreed to stop there.. And this conductor was coming in between...
Complaint comments  Read comments [1]Complaint category Computer Hardware

Karnataka State Road Transport Corporation [KSRTC] — conductor behaviour with students

 Aggrieved student on Mar 12, 2019
Just because i travel using student pass does not give the conductors to insult me.
I take the bus daily from ksrtc bus stand mangalore.
But today the conductor said he cannot accept my pass saying it has wrong route.
When i told i travel daily by this route and no other conductor has denied my pass
He resolved to insult me
I think if this continues in ksrtc you are just going to lose your reputation and lose your passengers.
I know complaining is a waste as before i lodged a complaint there was no response...
Complaint comments  Read comments Complaint category Public Transportation

Karnataka State Road Transport Corporation [KSRTC] — misbehaving and insulting

 Jain University on Mar 12, 2019
I travel from jain university to kengeri daily. On the day[protected] evening i took a bus from bidadi to kengeri (Ka 42 f 1724). Conductor of that bus misbehaved withe regarding his pass he further argued this route in pass has large km limit. He teased me irritated me further warned he would take my bus pass away.. I too have self respect i can't take disrespect without my mistake i don't think this should be there in ksrtc i believe u people please do something....
Complaint comments  Read comments [1]Complaint category Employees

Karnataka State Road Transport Corporation [KSRTC] — bus conductor behaved badly and not allowing to get inside the bus

 Basil Ayoob on Mar 12, 2019
Respected sir, 12/03/19 time : 12:15 from majestic busstand... I asked bus conductor wheatger bus will go to chennapatna or not, so he said noo..in a bad manner.. Then i went and asked bus driver.. He said the bus is going through chennapatna only and he wil stop... When i enterd to bus, suddenly conductor came inside a and he told me to get down from the bus.. Nd bus is not going to chennapatna and there is no any stop.. Then driver said he don't know anything... Conductor was telling driver don't know about the route and all.. Later i asked conductor name and i clicked a pic of buss number......
Complaint comments  Read comments [1]Complaint category Public Transportation

Karnataka State Road Transport Corporation [KSRTC] — karnataka state road transport corporation [ksrtc] misbehavior from bus conductor

 Balakrishna Naik on Mar 11, 2019
There is a bus conductor cum driver named as mohan naik in honnavar/kumta under sirsi depot in uttar kannada (Karnataka). He is taking photos of female passengers & college girls through his phone and he will edit the photos through photoshop tool. He will send those edited photos to passenger's husband or their brothers and asking money for it. There are lot of victims under his behavior. He is doing this quite long time. Please take necessary action. I just called depo manager both kumta/honnavar and informed them as well. His whatsapp no - +[protected] and he will use this no to circulate...
Complaint comments  Read comments Complaint category Government Organizations

Karnataka State Road Transport Corporation [KSRTC] — ticket balance not returned

 Safna Diya on Mar 11, 2019
Today i travelled in a ksrtc bus (Kl 15 8503) from kasragod puthiyastand to bekal stop. Conductor given ticket worth rd.56 (3 full ticket and 1 half ticket). I given 100 rs. He asked 6 rs change, i given coins of 6 rs. Then he didn't given balance amount of rs.50. I thought he will give balance when our stop will reach. We asked our balance amount when he came back our seat, but he arguing that we given only 50 rs not 100. He didn't given our balance amount and he spoken very rudely.
Please register complaint and do the needful....
Complaint comments  Read comments [1]Complaint category Other

Karnataka State Road Transport Corporation [KSRTC] — rash and negligent driving of ksrtc driver

 Pradeep Viswambharan on Mar 11, 2019
Dear sir,

I am mailing this from in side bus no. Ka 01 f 9158, service from bangalore to thirukkoilur. Date : 11.03.2019; time 14:00hrs ; location athippally toll gate.

This driver is driving so rash that it is putting the life of other road users and those inside the bus in danger. He is over speeding and overtaking from any direction at an uncontrollable speed. We had many near miss incidents on the way with many sudden breaking leading to tyre burning!

This is really dangerous and unacceptable. Is he not trained to drive a passenger transport vehicle?...
Complaint comments  Read comments Complaint category Public Transportation

Karnataka State Road Transport Corporation [KSRTC] — complaint on bus conductor

 docnitin123 on Mar 10, 2019
Ksrtc bus no ka57f3597 bus conductor of volvo from mangalore to bangalore via hassan is very rude behaviour to women... My wife was suppose to travel from hassan to bangalore on 7/3/19. I had booked ladies seat of volvo bus around 4pm... 4pm bus had ac issues hence bus driver told us that he will arrange seat in next bus which was around 4.30pm but he did not respond after that... Than this above mentioned bus arrived around 4.45 pm and narrated story and asked for seat but he did not give to us though there was seat he gave to unreserved person and misbehaved with us and lastly gave the last row...
Complaint comments  Read comments Complaint category Government Organizations

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