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Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

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Updated: Apr 15, 2026
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Karnataka State Road Transport Corporation [KSRTC] reviews & complaints(3258)

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B
Bhavana V P
Apr 15, 2026
Apr 15, 2026
This thread was updated on Apr 15, 2026
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Urgent Complaint: Severe Delay and Misleading Schedule Service 1030BNGOTY 15 April 2026

Dear KSRTC Support Team,

I am writing to express my deep dissatisfaction and formal complaint regarding the extreme delay of the Airavat Club Class service (Service No: 1030BNGOTY) scheduled for today, April 15, 2026.

According to the official KSRTC booking application, the bus was scheduled to drop passengers at Gudalur by 15:20 (3:20 PM). However, as of 15:20 PM, the bus is still 90 km away from the destination.br...
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K
katarku
Mar 24, 2026
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Complaint regarding delay of Airavat bus (Bhadravati to Bengaluru) and impact on connecting journey

Dear Sir/Madam,

I would like to raise a complaint regarding the delay in KSRTC Airavat Club Class service from Bhadravati to Bengaluru on[protected].

The bus was scheduled to depart at 4:31 PM from Bhadravati and arrive at Kempegowda Bus Station, Bengaluru by 9:30 PM. However, the bus was delayed by approximately 1 hour at departure and reached Bengaluru nearly 2 hours late.

Due to this delay,...
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V
Venki1947
from Birur, Karnataka
Mar 18, 2026
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Fraud

Shimoga to birur 11 articls du tickets book maadsidivi price 240rs ide but bus no KA 26 F 1234 contact number of conducter [protected] gajendra gada deport ee bus na conductor nanna parcel reciver atra 650 rs akiskondidare yaakistu anta kelidre parcel kodalla beko bedvo anta misbehave maadidre 400 rs fraud maadidare please nanna amount refund madsikodi...
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Anu RJ
from Bengaluru, Karnataka
Jan 11, 2026
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Request for Refund Amount Debited Twice Due to Server Issue

I am writing to inform you about an issue I faced while traveling on a KSRTC bus from Mysore to Bangalore.

On the said date, I made a payment of ₹210 at 8:10 PM for my ticket. However, due to a server issue, the ticket was not generated even though the amount was debited from my account. As I had to continue my journey, I was asked to make the payment again, and I paid another ₹210 at 8:25 PM, after which the ticket was...
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D
dprakash1
Nov 20, 2025
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Conductor misbehave with women traveller

Address: KSRTC

BUS number KSRTC KA14 F0081
Need conductor details else will complaint to police. i still want to know whats the attitude with the conductor . i really dono have i ate this bastod food or is he feeding me ? better he should feed his wife first.

who has given the rights to misbehave or mistreat a women....
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G
GowdaAnkith
from Madhugiri, Karnataka
Nov 4, 2025
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Buses route problems

ನಿಗಮದ ಮುಖ್ಯ ನಿರ್ವಾಹಕರಲ್ಲಿ ತಿಳಿಸಿವುದುದೇನ�...⇄ ನಾವು ಮಧುಗಿರಿಯಿಂದ ಬೆಂಗಳೂರಿಗೆ ಕೆಲಸದ...
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C
ckm.mech
from Davangere, Karnataka
Jul 19, 2025
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UPI-Amount deducted, but ticket not received

Hi,
I had travelled from Bangalore to Davangere on 14/07/2025 and took 3 tickets( 2 with Aadhaar card and one with UPI transaction) but unfortunately UPI amount deducted but didn't received ticket so conductor asked me to get ticket by paying cash...currently conductor has raised this issue with Chitradurga depo but still amount not yet been credited to my account.Please refer the attachment for more details and do the needful.br...
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S
sanjanaMJCC
Apr 26, 2025
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I've submitted DL address change on 1st Jan 2025 on website https://sarathi.parivahan.gov.in/ and still it is pending at SCRUTINY - (Verification of Proof Documents) and at counter CASEWORKER.

No status change or asking for additional details.

Appl No.: 5027625
Appl Date: [protected]
RTO Name: RTO, YELAHANKA (KA50)
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    M
    maloware
    from Bengaluru, Karnataka
    Apr 17, 2025
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    Address: Kasturi Nagar RTO, Bangalore, Karnataka

    Greetings,

    My name is Swayam and I applied for a MCWG endorsement on my existing DL on 28th of January, 2025.

    The Kasturi Nagar RTO is taking forever to print and issue my new Drivers License. Approval of endorsement was completed in the first week of February, yet it's been 60+ days since and they haven't printed my DL.

    Thank you in advance for your assistance.
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      G
      Gokul chandrasekaran
      Nov 7, 2024
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      Excessive parking charges and unprofessional conduct at mysore satellite bus parking, bengaluru.

      I am writing to bring to your attention an issue I faced with the parking facility at the Mysore Satellite Bus Stand, Bengaluru, on the ground floor of the bus stand.
      On 29th October 2024, at approximately 11:00 PM, I parked my two-wheeler in the designated parking area. Notably, there were no visible signs or notices indicating parking rates or other terms and conditions for parking.
      Upon returning to retrieve my vehicle on...
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      K
      kudinerkatte mallenahalli narasimhamurthy
      from Bengaluru, Karnataka
      Sep 19, 2024
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      Address: #41,k.mallenahalli,w.no.23, nagamangala purasau Mandya district 571432,

      1) KSRTC bus number KA557F5540
      THE JOURNEY FROM SRINAGAR TO MELKOTE. My Ko hai Ko passenger travelling from jalahalli to nagamangala flight ticket number 38 3103 issued at 06.43.14hours.(₹129) they carry 5kg wt.of iron rod. Conductor ask luggage for that @ 07.01 52 hrs. & Co-pessenger refused, after refusing the conductor given luggage bill no 383109 DTD 19.09.2024.
      Is it correct, conductor is obey the KSRTC rules ie., 30 kg of free luggage (red rod is not prohibited luggage) take action against conducted and intimate the action taken by KSRTC
      My ticket no.383101 dt 19.9.24, my Aadhar number is[protected], I show my Aadhar to the conductor to issue ticket for senior citizen, conductor mention documentation number in etiket 653 instead of 1537
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        S
        [email protected]
        Sep 14, 2024
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        My aadhaar card address is in Karnataka, I moved from tamilnadu to Karnataka before 7years. When I show aadhaar card, even though it's a Karnataka address he is not accepting. That's not a problem. I am ready to buy ticket. But that conductor's behaviour was so rude. He used some bad words also. Pls take some action. Bus no KA.40 F.1294. Date[protected]
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          M
          Mushrifa fathim
          from Kasaragod, Kerala
          Jul 27, 2024
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          Address: Sakleshpur

          Respected sir/mam please do the needful against ksrtc bustand sakleshpur.. They are collecting 5rs for using public toilet which is free.. This is not for first time today @2:45am also same incident happened and they are not keeping one mug also inside
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            S
            Suraj GS
            Jun 30, 2024
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            Sir, I booked a ticket 2 times on 17 Jun 2024 via the online Ksrtc website and Ksrtc app It is been more than 7 days I have not received the refund of my ticket amount kindly check and refund my amount of 888+888=1776 Rupees

            There is no response even though I called the call center and refund mobile number they have mentioned in ksrtc website

            OB Reference no. 1: OB64731066
            OB Reference no. 2; OB64731647
            Sep 30, 2024
            Complaint marked as Resolved 
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              G
              Gokak
              from Belgaum, Karnataka
              Jun 4, 2024
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              Address: Belgaum

              I am a passenger daily traveling gokak to Belgaum at evening 6 pm to 8:00pm no bus available from gokak to Belgaum
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                R
                Rithin Cyril
                from Mumbai, Maharashtra
                Jun 1, 2024
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                Address: Mysore Road Satelite bus stand

                Almost all washrooms advertise as free urinals however they charge 5-10rs per person and they threaten if you refuse to pay.
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                  I
                  Ishavasanth24
                  May 17, 2024
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                  I had booked a ticket on sunday may 13 for the bus at 7 from madikeri to mangalore but later ai have cancelled it . Till today I have not received my refund of 344 rupees. Please make it faster . Thank you
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                    D
                    dhanu kumar
                    from Bengaluru, Karnataka
                    May 7, 2024
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                    Hello,

                    This is in regards to PNR: J[protected] / Trip code 0615CDPBNG, there was service cancellation without information on the day of travel and made to board different bus from shivamogga. We got to know this only after speaking to customer service that the bus service is cancelled and asked us to board different bus.

                    This is really such a poor service and even the reservation/help counters were not aware of any information of the trip scheduled in shivamogga.

                    Kindly address this issue at most priority and refund the amount charged RS. 648 for trip at the earliest possible.

                    Thanks
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                      K
                      Kamalon
                      May 2, 2024
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                      I was trying to book a bus ticket from KSRTC website. An amount of ₹947 got debited from my account but the ticket is not booked. I have received an email from KSRTC in which only OB reference number is available, so i cannot go for the ticket cancellation. I request KSRTC to refund the full amount, beacuse the ticket is not booked.
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                        A
                        aks055
                        Apr 15, 2024
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                        Every monday there will be shortage of buses from kanakapura to K R Market.
                        Even the TC will be here and doesn't take any action.
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