Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

While showing soft copy of adhar card conductor behave rashly on passenger and they are not accepted the soft copy of adhar card and they stopped in middle of road and pressurized to take ticket immediately all are known if soft copy is allowed but the conductors are behaving like this

While traveling Hubli to Nargunda Vehicle no:KA25 F3171 Nargunda Dipo conductor talked rashly on passenger and they stopped the vehicle in middle of road for get down.. Even after shows adhar card soft copy.. the KSRTC person they lost our reputation infront of passengers please take disciplinary action on him (As per govt rule soft copy is enough, if have any problem with soft copy announce to all Karnataka people to bring hard copy while travel..

PNR No. J95795163
On 15th September 2023 I traveled in the above mentioned KSRTC service.

I was waiting at my boarding point Shantinagar Bus station from 9.45. I was not informed of the specific platform on which the bus will arrive. But I was provided with the conductor's mobile number. Boarding time was 22.10. From 22.05 I started calling the conductor to enquire about from exactly where shall I board the bus. Nobody...

On 8th sep 2023. Ksrtc bus driver keeps on honking continues and tries to hit my vehicle with bus. He also used bad words and tell me to go side. In front of me there is another ksrtc bus and many vehicles how can i move fast and give side to him. Both bus driver's were competing(racing) because of them we people are suffering.

Sir,
I was travelling from Coimbatore to Bangalore on 11th August Via PNR no J91497585 During travel around 3am Our Bus had an accident with your another bus in that I was thrown out of my seat due to urgent brake and i suffered fractured in my ribs .I was in hospital for 2 weeks . I had to spend at least 10, 000/- . Actually our bus was on right track in lane no 3 . Another bus overtook our bus . That bus applied sudden brakes as its vehicle ahead applied sudden brakes the Bus who applied sudden brakes slipped from lane no 2 and came in lane no 3 i:e in fount of our bus so our driver had to apply sudden brakes in that i was thrown from my seas as i was sitting on fount seat on left side ( behind driver ) I was thrown near driver

Sir,
My E-Ticket refund amount is not credited yet. Hence please do the needful

Ticket Details:-

PNR No. : J95312709

Date of Journey : 13-Aug-2023

Trip Code : 0715OTYBNG

No. of Seats : Adults: 2 Children: 0

Conductor is not issuing free ticket inspite of showing e aadhar

This incident happened on 24.8.23 at 9am on my way to my office. while I was travelling from MG road from sangtrashwadi to Adarsh nagar where a KSRTC bus driver had stopped bus midway at Atal Bihari vajpayee chowk for 5 minutes on the mid road without any issues with the vehicle. there was huge traffic jam as it was peak hours for schools and offices. He was reluctant to take the bus on side. After 5 minutes he moved towards Barey Hill circle...

I have travelled form Hyderabad to Bangalore dt.21.08.23 and PNR no: J[protected] Bus no: KA 57 F 3953)boarding point is at Jedcherla and scheduled time was 10.45 pm.

I have received a call form bus staff at 10.36 pm saying bus shall reach to pick point only at 11.20 pm and the reason is dinner time.
Secondly asking to reach diffent location to board the bus instead
of pick up location i.e. jedcherla bus stand.
I refused due to luggage and security issues.
Finally bus reached at 11.56 pm and the staff behaved very rudly saying that you should have come to suggested different location .

It is really something cant be digested by the customer .
kindly revert with appropriate actions taken.

Regards,
Shivanand aouti

My name is menaga, I live in nagasandra. Today evening by 7.15 pm I was driving my car with my kids. Was taking my kids to classes. Ksrtc bus no KA06F1174 hit my car by taking a unnecessary diversion. This was between nagasandra metro station and 8th mile signal. I got down and asked the driver to see how badly he had hit my car, and he told that he will park the bus aside and come. But he drove the bus without stopping. My car was hit on the right side near the door when I am with kids. He stopped only as I honked so high. I wanted to take proper action on the driver and he has to pay for the damage happened by his carelessness

Was travelling from tiruvannamalai to Bangalore. I entered a ksrtc bus as I was travelling alone at 10.00 pm and had to reach majestic and catch bus to hubballi. I asked for a seat next to a lady passenger. Though there were ladies seats vacant, they were all given to gents, each of them sitting occupying the whole of three seats. I would not dare sit next to them as i felt uncomfortble and had faced misbehaviour by male passengers.
Though...

I was travelling from tiruvannamalai to Bangalore. I entered a ksrtc bus as I was travelling alone at 10.00 pm and had to reach majestic and catch bus to hubballi. I asked for a seat next to a lady passenger. Though there were ladies seats vacant, they were all given to gents, each of them sitting occupying the whole of three seats. I would not dare sit next to them as i felt uncomfortble and had faced misbehaviour by male passengers.
Though i asked for a seat next to a lady, the conductor did not dare empty the ladies seat occupied by male passengers. I was finally offered the seat of the conductor.
It.pains me that ladies are not receiving the minimum safety that surely has led to male predominance.
Females are more sensitive and cannot move along like men atleast in such circumstances.
Will this mge be given importance and safegaurd women ? This is a question tp all males.. will you allow your wife or daughter sit next to a stranger male under such circumstances????

Hello, I'm a regular traveller from Puttur to Mangalore and I have to travel to Mangalore after office hours. But there are no busses to Mangalore between 18:20 and 19:00. Can imagine the rushing crowd when the bus arrives at 19:00? Its a tragic situation that between these 2 popular places there are no busses during that time and for regular office workers to wait for 40 minutes after their hectic work, can you imagine the patience it requires?
So I hope the department looks into this issue and handles it with the solution it requires.

Today I booked bus ticket for my mother and by mistake I had given my mobile number for OTP. I booked ticket in the name of my mother and I sent booking confirmation message to her mobile. She has aadhar card for for her identification. When bus came to our stop for pickup, conductor denied her to claim bus and used very bad words in local language even for me and thrown my mother's bags. I have mentioned below journey details here for your reference. Kindly take action on him and I need to know the status of this issue.
He need to apologise with my mother and me.

Journey Details :
KSRTC Bus PNR: J95197331, DOJ: 06-Aug-2023 23:30, 2314BNGDSL, Bus No : F 0279, Crew Mobile No:[protected]

I am travelling from Ernakulam to Bangalore. I booked ladies seat no.11 on 5 Aug, 2023. The passenger who sat behind me was completely drunken and not in consciousness. It was difficult to sit infront of him the drinks smell and sometimes he put hand on my seat. I informed conductor. He even didn't change his seat. And he asked me to sit for sometime and once other passenger leaves he will provide that seat. Please don't allow drunkens behind the ladies seat. It's very difficult to travel. A kind of harrasment against women I felt.

Bus details:
RAJAHAMSA EXECUTIVE
Bus no. KA 57 F 3441
Date of journey: 05 Aug, 2023. 19:01
Trip code: 1901EKMBNG
PNR no. J95127739

Ksrtc siddapur (uttara kannada). The person in toilet asking 2rs/5rs for using men's urinals. I denied to give amount so he is talking rudely to me and asking to clean the urinals for not paying 2rs. I have already made complaint to bus stand controller(ksrtc). In front of them also ge is talking rudely and asking for money from passengers. Is this is the way of maintenance??

I had been Majestic Bus Stop, where I wanted buy a Water Bottle. Where the shopkeeper charged me Rs. 25/- for 1ltr Bottle. Which is actually Rs. 20/- as prescribed on the Bottle. SHOP NO: 2A3 BESIDE Kadamba Veg Hotel. WHICH IS not fair, Moreover the cost of the other things are also high.

I have booked Bemgaluru shimogga bus on 28.07.2023 at 10.00 PM beari g Trip Code 2200BNGSMG

The bus never came and there was no information about cancelation or allotment of new seats or so...it was booked for 2 ladies till 12 mid night they had to wait in road for bus...pathetic management by KSRTC

2 hours delay and made 2 ladies to wait on road by KSRTC that tooo on Mid night at 12 o clock

Need clarification or need strict action toward whoever responsible for this

Need Refund of ticket amount

When I was traveling from Mysore to chamarajanagar at 1 pm I gave rs.100/- for the ticket but he refused to give the ticket and forcing to pay exact ticket amount of 70/- but he is having a so much of change in his hand(10/- &20) but he was not ready to give the change so requesting to take necessary action regarding this and help the passenger from this type of harassment.
Thank you
Dr Manjunath

Today 17/72023 we were waiting for bus.bus arrived and stop on bus stop people were vacant the bus last few were coming down along with others my mother also went in bus and suddenly driver who was inside the bus started to push my mother from bus holding her stand taking her down he started argue with us mannerless way
Driver name M H YARGATTI
Bus num KA29F1340
CBT to ANGOL