Karnataka State Road Transport Corporation [KSRTC] Customer Care
Karnataka State Road Transport Corporation
Customer satisfaction rating: 26%
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1118
COMPLAINTS

Karnataka State Road Transport Corporation [KSRTC] Customer Care

Karnataka State Road Transport Corporation

Website:
Address
Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai
Dharwad
Dharwad District
Karnataka
India - 600107

Customer Care Phone Numbers and Contacts


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Customer satisfaction rating
26%
Complaints
1118
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Karnataka State Road Transport Corporation [KSRTC] related photos (170)

Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

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Karnataka State Road Transport Corporation [KSRTC] — j72222449, ticket refund

 dsnr.pavankumar0529 on Sep 19, 2018
I have booked bus ticket in KSRTC for the date 10 Sep, unfortunately due to bandh, bus has not came and i waited more than two hours for the bus, due to which I couldn't cancel the ticket. So I sent mail to KSRTC and called them, there is response came from KSRTC, each time I send mail to KSRTC, I am just getting one auto generated mail and whenever I call them I am not getting proper response from them, they are just saying from depo, they didn't got any update wait for some more days.
Please help me to get refund....
Complaint comments  Read comments Complaint category Government Organizations

Karnataka State Road Transport Corporation [KSRTC] — request to provide bus stop at checkpost before lingadevaru koppal

 ZigmaModular on Sep 19, 2018
It is to request to the concerned Officer of KSRTC to arrange to give a stop at Checkpost at Koorgalli Industrial Area before Lingadevaru Koppal stop. Many people who are employed at the Garment Factories, Vinyas Innovation Technology, Zigma Modular Systems Pvt Ltd, etc i-e., 1 to 1.5 kms by walk from Checkpost request daily for the Bus drivers and conductors to give them a stop. As you are aware we employees have to punch sharp at 8:30 in our respective factories. And for every 3 (three days) late punch our Half a day salary is deducted. It takes 4-5mins of walking from the actual bus stop(lingadevaru...
Complaint comments  Read comments Complaint category Public Transportation

Karnataka State Road Transport Corporation [KSRTC] — my item lost

 UmaMaahi on Sep 19, 2018
Hi,

I lost purse in a bus on 16/09/2018.

Bus details:
PNR:J72283360, TripCode:2212MRIBNG, DOJ:16/09/2018, DepTime:22:12, "Org"MADURAI, "to" Desn:BENGALURU, BoardingPt:MATTUTHAVANI B.S, Class:AIRAVAT CLUB CLASS, Seat:33, PassName:UMA MAHESWARI.
Bus Number :F 9186

My details : Uma Maheswari
Email id : umathurai10@gmail.com

My purse is in sandal with black colour having my pan card, driving license, money and many other things.

Can you please contact me as soon as you find my purse?

Thanks...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Karnataka State Road Transport Corporation [KSRTC] — I m complaining about sleeper bus service hyd to bangalore

 mahesh1108 on Sep 18, 2018
Hi sir

This is with reference to the ticket was booked in ksrtc in sleeper class buses there is no option to select only option is sleeper hence then the ticket was booked in ksrtc website assuming the quality of bus will be good then private buses, but when bus was boarded the interiors of bus very old and rusted body in running bus sound was disturbing the sleep and water entry from ceiling ac filters was splashing water while applying brakes

This was the worst experience in sleeper class for 2 adults passenger boarding in ksrtc bus at rs 3562 and getting this type...
Complaint comments  Read comments Complaint category Job & Career

Karnataka State Road Transport Corporation [KSRTC] — bus driver and conductor moved the bus before checking the passengers

 Sundresha12@gmail.com on Sep 17, 2018
We have booked the bus from kalasa to bangalore at 9.15pm depature from kalasa on 16 sep 18, booked person name sampriya, in hassan bus driver stooped the bus for tc entry and toilet who ever wants to go but when we went to toilet bus driver and conductor moved the bus before checking the passengers in the bus.

Bus details is mentioned below pls take the serious action against the conductor and he is bit rash with passengers.

Ksrtc bus : pnr :j72169046, journey date :16-sep-2018 21:30, trip code :2115haobng, bus number :ka 40 f 1114, depot :bengaluru 1, crew mobile...
Complaint comments  Read comments Complaint category Security Services

Karnataka State Road Transport Corporation [KSRTC] — complaining against bus conductor

 Santu ar on Sep 15, 2018
Dear sir,
I wish to draw your kind attention to the misbehaviour of a bus conductor. While the school students were travelling from their village to the school, the conductor refused to stop the bus at the school stop.
So when he has been protested to him, he rained abuses on him and slapped on his cheeks as well as hold the collars and abused the unsaid words. We have the students and travellers as eye witness and a video of his misbehaviour which was trending now on social media.
I may request you to see them if u like orelse we have many ways to teach a lesson. Before...
Complaint comments  Read comments Complaint category Public Transportation

Karnataka State Road Transport Corporation [KSRTC] — not stopping of bus at hebbalu toll gate davangere

 coolasian on Sep 14, 2018
Dear sir/ madam
Today i. E, on[protected] a bus no ka 17 f 1585 belongs to davangere depot at hebbalu toll gate has not opened their door and moved fastly without stopping though conductor instructed to driver to stop the bus. These things have become routine now. Kindly initiate your action in this regard. Hope you do the needful. Awaiting your reply....
Complaint comments  Read comments [1]Complaint category Public Transportation

Karnataka State Road Transport Corporation [KSRTC] — incorrect seats allocated

 Prashant_cons on Sep 12, 2018
Pnr # t72104866, the bus model shown on ksrtc website while booking the seats was different. I had booked window seat for the my wife and another seat next to her (Two seater) she had health issues. But when i board the bus i find that her seat is at the center in a 3 seater. It was really frustrating.
This is equavalent to fraud, the passengers convenience and comfort is not considered but just for profitability extra buses which are completely different from the ones shown are allocated.
I don't think any action will be taken on this...
Complaint comments  Read comments Complaint category Public Transportation

Karnataka State Road Transport Corporation [KSRTC] — fake ticket issued by bus conductor.

 Honnegowda hs on Sep 9, 2018
On dated 8th september 2018 i have travelled by ksrtc bus ka21 f 0225 (Virajpet-mysore - bengaluru) from mysore to bengaluru satilite bus stand. I have boarded the bus at columbia asia hospital, i have paid rs 124/ to conductor and he issued me a ticket. Simply l kept ticket in my pocket. The bus stopped at maddur bus stand for coffee break, i have verified my bus ticket to know the bus reg no. I stunned because of the ticket issued by conductor was dt.25.8.2018 and there was no details of bus reg no and amount and destination. I asked the conductor reason. For issuing old dated ticket. Instead...
Complaint comments  Read comments Complaint category Public Transportation

Karnataka State Road Transport Corporation [KSRTC] — behaviour of conductor

 Sagarsagi on Sep 9, 2018
Sir/ madam. Place :dasanapura
My self sagar s
[protected]
My compliant is about behaviour of conductor. He is from nelmangala depo. Bus number ka 01 f 9232
He didn't know about the route but he arguing.
My pass is between nelmangala to hesargatta road
Bus route is between nelmangala to k r market
I got the bus in dasanapura but not able to understand the route i want go 8th mile but he send outoff the bus he arguing your pass not in this route
So please tell him to not be misbehave then rude
Thanking you sir
Date :9/9/2018...
Complaint comments  Read comments [1]Complaint category Public Transportation

Karnataka State Road Transport Corporation [KSRTC] — I am complaining about ticket collector

 Avinash Kulal on Sep 6, 2018
I was travelling in a bus from darmastala to mangalore the KSRTC BUS -KA 19 F2872 at the stop of bantwala bypass the driver stopped the the bus asusual the sudents was more ther was 2old men was climbing bus the driver suddenly moved the bus there was a old men was suddenly fell down the student tapped the bus to stop so the conductor spoke rubbish to that student there was much conversation the driver and the conductor was rudly behaving aganst the passengers HE SHOULD BE PUNISHED AS FAST AS POSSIBLE is there no right to tap a bus door once to save lifes The driver was rudly talking about the students...
Complaint comments  Read comments [1]Complaint category Institutes

Karnataka State Road Transport Corporation [KSRTC] — not giving stops

 Kempanna Kempanna on Sep 6, 2018
Your ksrtc buses are not giving stops properly they are going front or they will stop back before we run n they will move this is a problem to many students as they see student s they will not stop they will go 1km and they will stop due to this we can't go to school at a time we will get scolding in school so please resolve our problems in chintamani route...
Complaint comments  Read comments Complaint category Education

Karnataka State Road Transport Corporation [KSRTC] — unprofessional and rude behaviour of the staff

 Nicky Sarah Mohan on Sep 4, 2018
Sir,
I boarded the bus f5360 from infosys gate to sankranti circle on september 4, 2018 evening 8:20pm. As i did not have change, i had to give 100 rupee note. Despite having change, the driver cum conductor of the bus asked me to get down. I borrowed 10 rupee from a friend and gave. As i got downmy friend and l asked if we can get our 2 rupees back politely. The staff raised his voice and started lecturing us, stopped the bus causing inconvenience to all passengers to argue with us. We can understand if he says he doesn't have change to give us back but insulting a lady inappropriate public...
Complaint comments  Read comments Complaint category Public Transportation

Karnataka State Road Transport Corporation [KSRTC] — not stopping in requested place

 Vijianandan on Sep 3, 2018
I was travelling from tn salem to bengaluru in ka-18f-895. I had asked the conductor will stop in huskus gate or not and he agreed that he will be stopping same place. I was taken a ticket also from salem to bengaluru. The issue is, i was informed to conductor to stop the bus is requested place and he was very rude and badly treated and even thought it was a night time and travelling ladies.
Very bad experience. My request would be to take an action and please consider all are human and give a respective or intimate early itself, will not be stopped on so an so places. We can see alternative....
Complaint comments  Read comments Complaint category Travel & Vacations

Karnataka State Road Transport Corporation [KSRTC] — regarding to magadi handpost stop

 Shivashankar M D on Sep 1, 2018
Dear sir/madam.
The bus no ka 45 f 0006. Dated 01/09/2018
From hassan i get in to the bus. I need to take the ticket to madagi hand post it's near to chikmagalore, i ask ticket conductor told their is no stop, only it stops in belur and chikmagalore. Ok i took ticket to belur.
But he stops in hagare mostly with out ticket because no stop means how he get ticket.
Then all the buses stops their bus why this is the only bus ignore to give stop their....
Complaint comments  Read comments Complaint category Other

Karnataka State Road Transport Corporation [KSRTC] — lost backpack bag

 Arun Venkatesan on Sep 1, 2018
Missing items

Backpack bag
Laptop 15inch icore 5 processor
Laptop adapter
Mouse pointer
Apple iphone with charger

The laptop bag was missing few kms ahead of tiruvannamalai. I spoke to the driver and he told to book this complaint. Few more things tiffin, sunglasses, specs cover and water bottle were also in the bag. I am attaching the ticket details such as pnr, journey date and bus number. Please reach me at [protected], my mobile number. I will be thankful to you if these items are found.

Travel details

Ksrtc...
Complaint comments  Read comments [1]Complaint category Computers & Accessories

Karnataka State Road Transport Corporation [KSRTC] — rash driving during humps

 Nagashayan Reddy on Sep 1, 2018
I was traveling from bagepalli to chickaballapur in a ksrtc bus of number ka 40 f 1234, of bagepalli bus depot. I was sitting at a back side. He used to cross the humps very easily can't even expect that rashness. Once i warned him not to do like that. But he still continued the same. My ticket number is 429897. My travelled date is 1 september 2018 at time of 11:17:11. Please take a severe action against him.....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Karnataka State Road Transport Corporation [KSRTC] — the bus driver didn't have the stop at bus station.

 Satya Shiva123 on Aug 31, 2018
Bus number :KA-13 F-1986
From: Hassan to Shettihalli
Departs at 4:30 PM from Hassan New Bus station.

The above mentioned bus had to give stop at NR Circle. Even though I showed my hand to give stop at the NR Circle station, the bus driver didn't stopped the bus.
Please take action against the driver.
I will be waiting for your your response.

Thankyou....
Complaint comments  Read comments Complaint category Other

Karnataka State Road Transport Corporation [KSRTC] — since morning 8.30 till 11 am there was not a single bus to pune

 Mainodin on Aug 28, 2018
Today i. E on 28 august 2018, since morning 8.30 till 11 am there was not a single bus from belgaum to pune and no one in enquiry counter was aware about the delay.

Had to reach early for an emergency but everything got messed up due to the delay.

Its very frustrating standing with family for almost 3 hours and no one cares to explain.

Need to understand why there is no proper communication among authorities if any such instance happen.

The official behavior is so relax and calm they dont even care for people....
Complaint comments  Read comments Complaint category Government Organizations

Karnataka State Road Transport Corporation [KSRTC] — not received my bus pass - paid and approved by online

 Dollyvenkatesh on Aug 28, 2018
Hi

I had submitted my bus pass application and approved ack copy from the my college and done the payment online

But still i had not received the buss pass pls check and revert back as its almost 15 days over
I had given mail to the consent dept but not getting proper reply from them
So i am worried is it a fake online process.

My ticket no is 17kc41008...
Complaint comments  Read comments [1]Complaint category Public Transportation

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