Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

BUS number KSRTC KA14 F0081
Need conductor details else will complaint to police. i still want to know whats the attitude with the conductor . i really dono have i ate this bastod food or is he feeding me ? better he should feed his wife first.

who has given the rights to misbehave or mistreat a women....

I am writing to bring to your attention an issue I faced with the parking facility at the Mysore Satellite Bus Stand, Bengaluru, on the ground floor of the bus stand.
On 29th October 2024, at approximately 11:00 PM, I parked my two-wheeler in the designated parking area. Notably, there were no visible signs or notices indicating parking rates or other terms and conditions for parking.
Upon returning to retrieve my vehicle on...

My aadhaar card address is in Karnataka, I moved from tamilnadu to Karnataka before 7years. When I show aadhaar card, even though it's a Karnataka address he is not accepting. That's not a problem. I am ready to buy ticket. But that conductor's behaviour was so rude. He used some bad words also. Pls take some action. Bus no KA.40 F.1294. Date[protected]...

Respected sir/mam please do the needful against ksrtc bustand sakleshpur.. They are collecting 5rs for using public toilet which is free.. This is not for first time today @2:45am also same incident happened and they are not keeping one mug also inside...

I am a passenger daily traveling gokak to Belgaum at evening 6 pm to 8:00pm no bus available from gokak to Belgaum

Almost all washrooms advertise as free urinals however they charge 5-10rs per person and they threaten if you refuse to pay.

I had booked a ticket on sunday may 13 for the bus at 7 from madikeri to mangalore but later ai have cancelled it . Till today I have not received my refund of 344 rupees. Please make it faster . Thank you

Hello,

This is in regards to PNR: J[protected] / Trip code 0615CDPBNG, there was service cancellation without information on the day of travel and made to board different bus from shivamogga. We got to know this only after speaking to customer service that the bus service is cancelled and asked us to board different bus.

This is really such a poor service and even the reservation/help counters were not aware of any information of the trip scheduled in shivamogga.

Kindly address this issue at most priority and refund the amount charged RS. 648 for trip at the earliest possible.

Thanks

I was trying to book a bus ticket from KSRTC website. An amount of ₹947 got debited from my account but the ticket is not booked. I have received an email from KSRTC in which only OB reference number is available, so i cannot go for the ticket cancellation. I request KSRTC to refund the full amount, beacuse the ticket is not booked.

Every monday there will be shortage of buses from kanakapura to K R Market.
Even the TC will be here and doesn't take any action.

Dear KSRTC Officials,

I hope this message finds you well. I am writing to bring to your attention a troubling incident that occurred during my recent journey on one of your Rajahamsa buses. As a regular passenger and a supporter of KSRTC services, I believe it is crucial to address instances where the conduct of your staff falls below the expected standards of professionalism and customer service.

On the 13th of March, 2024, I boarded a Rajahamsa bus from Satellite, Bengaluru, bound for my destination. Prior to boarding, I inquired with the driver about the possibility of paying via PhonePe, as I was experiencing severe pain and did not have cash on hand due to a recent medical procedure involving the insertion of a DJ stent for kidney disease. Although I did not disclose the details of my medical condition, the driver assured me that PhonePe payment was acceptable.

Upon boarding the bus, I was met with hostility and rudeness from the conductor, whose behavior was both unprofessional and distressing. Despite the driver's assurance, the conductor initially refused to issue a ticket, citing alleged policy violations regarding the acceptance of PhonePe payments. After much insistence, he reluctantly agreed to issue a ticket but then falsely claimed to have already issued it, despite my firm assertion to the contrary.

Furthermore, the conductor delayed the issuance of the ticket, insisting on additional checks and requesting payment to a personal account, which raised suspicions of fraudulent activity. Ultimately, he attempted to pass off another passenger's ticket as mine, a move that was both unacceptable and unethical.

This experience left me feeling deeply disrespected and violated, as I was subjected to unnecessary stress and mistreatment while already dealing with health issues. It is evident that the conductor's behavior was not only unbecoming of a representative of KSRTC but also potentially fraudulent and exploitative.

As a loyal customer of KSRTC, I urge you to investigate this matter thoroughly and take appropriate disciplinary action against the conductor involved. Additionally, I request measures be implemented to ensure the provision of professional and respectful service to all passengers, regardless of their circumstances.

I have attached relevant documentation, including transaction screenshots and a photo of the ticket provided, for your reference. I trust that you will address this complaint with the seriousness it deserves and take steps to prevent similar incidents from occurring in the future.

Bus number KA18F0928 on 21/03/24 the conductor of the above mention es bus numbers has misbehaved with me in mysore bus stand … as I asked with the conductor whether bus is going towards Chickmanglore ……he raised his voice and started shouting in public .. even he started pushing me while getting inside the bus …. This bus belongs to belur depto even we complained to the depto but there is no certain response and he is saying us to...

On 21/03/2023, I boarded KA 19. F. 3433 (Kasaragod to Mangalore KSRTC )bus at approximately 9:30 AM.
The conductor was very unprofessional but also disrespectful towards women. I
Provided him the ticket amount and he refused to return the change even though he had the change in his hand . He was planning on keeping that change for himself. He told me I won’t return your change and you had to bring the change from your home . I agree if he didn’t have the change amount but he had lots of coins in hand and he gave change to people who look elder . Since I look very young and small he thought of keeping the change for himself thinking I won’t dare to talk to him . Also he behaved very rudely.
This incident has left a negative impression on KSRTC. And I find Kerala ksrtc conductors behave in decent manner. Why do you still keep conductors who are disrespectful to women and try to loot the money of poor passengers.
I kindly request a thorough investigation into this matter and appropriate action taken to ensure such incidents do not occur in future.

For Ladies Buses are free in Karnataka and for Maharastra half ticket.. I am travelling from Belgaum to sawantwadi. Conductor charge full amount. And he spoke with me very rudely if you want to travel then travel other wise get out and take another bus. My adhar card address is from Banglore and voter id from Maharastra.

PNR no. H99170926 was canceled on Feb 13, 2024, before the 3-day of travel. An amount of Rs. 775=00 will be deposited to your account within 4 to 5 days, Now. already 20 days lapsed but the amount has not yet been deposited...

Driver is not waiting for all the passengers to get in to the bus. He is starting bus even before people with one leg landing which is very dangerous.
Bus no. KA 01 4862
Malleshwaram to Vidyaranyapura bus
Timings 6.30-7pm

BMTC has put special bus from Bangalore to Hassan in place of KSRTC regular route to accommodate surplus passenger load due to the announcement of State govt guarantee of free pass to ladies
So they are charging Rs 95 in place of regular fare of Rs 70 from Jalahalli to Kunigal. I have taken the picture of passenger inside the bus at Solur, There are only 6 men were there and remaining passengers are hesitate to step up due to abnormal bus fare. What is the use of this sort of facility which intern will never adjust to the toll fare.
Giving of hundred percent to ladies and making extra burden on men passenger is in intolerable please look into this matter
Nandeesh B

KA-13 F-2026 this is the number of the bus that is travelling to Hassan and the conductor here was pushing every single passenger with his hands and when asked him why was he doing so he was very rude and arrogant and he abused a girl that is me. He could have told the passengers just to move forward instead he was just pushing everyone this is a very serious issue and I request the government to take action against the conductor. This would be a great favour for women if the action is taken against the CONDUCTOR this is taken place on[protected] between 4:45 pm -5 pm.Take action against him or else I’m gonna take it further to court

KA-13 F-2026 this is the number of the bus that is travelling to Hassan and the conductor here was pushing every single passenger with his hands and when asked him why was he doing so he was very rude and arrogant and he abused a girl that is me. He could have told the passengers just to move forward instead he was just pushing everyone this is a very serious issue and I request the government to take action against the conductor. This would be a great favour for women if the action is taken against the CONDUCTOR

On 17/02/2024, Time: 10:16 AM, Mysuru to Bangalore non stop ksrtc bus, Driver cum conductor (name: Govind) not sure of his name as he was not wearing a name plate, very rude behavior with passengers, ladies, elderly persons... Numerous fights with different passengers... Was using abusive words and foul language... For me he was hesitating give me back the remaining amount and not even writing the balance amount on the tickets...very bad behavior... Every passengers in the bus was upset by his behavior... I kindly request concerned authority to take strict action on him...otherwise we loose trust on ksrtc...