[Resolved]  KSRTC — inconvenience of travelling, no proper guidance provided

Hi,

I had been to my native two days back that is on 4/1/2009 and had to return today that is monday 6/1/2009 I booked a ticket personally from Dharwad New Bus Terminus to Bangalore it cost me Rs. 376 (290 for privately owned transport buses) the ticket number is 7865513 departure time was at 9:20pm dated on 5/01/2009, I reached bus stand where I had to catch the bus at sharp 9:14pm I and my friend(came to drop me) waited for about 10mins at 9:25 a bus arrived labelled bangalore I thought this was the bus I had catch so got into the bus and sat following the conductor I sat in my reserved sit there I opened my reservation ticket soon the conductor said there are no reservations from dharwad to this bus it was already half a kilometer so thought of getting down in the circle where all the buses will stop, so again got down there and called my friend told him the story, he came with the bike it was around 9:37 and told me to get back to busstand as the conductor may alot my sit to someone else if I am missing while returning we found two buses in both buses I showed my ticket but those where not the one but where destined to bangalore, soon at 9:45 we reached to bus stand and there was one more bus we rushed to the bus and showed the ticket to conductor he said this is not the bus, anyways you get into the bus I adjust a sit for as the bus you are looking is already left, I dint understood anything simply got into the bus later in hubli next junction I thought of confirming wether my bus has passed already I went to the controller he gave me the number saying its standing there, I saw the number It was the bus I just came I confirmed the bus number and returned to controller to tell him about the story the conductor was telling me but soon the controller was changed again asked same questions to the next shift controller but very sad this person was really very harrashing asking me to go back to dharwad and ask these things to the controller over there after shoutings and all I thought of its no use to speak to these officials bladdy all the same. no one wants to care and also why should they? only because they are paid or they are in good positions or something else, hence I got back to the conductor who took thinking he may show me the list of ticket numbers he will be having but this fellow was no were interesting in doing so, at this stage what I had to do? adjust adjust adjust adjust adjust in my own reserved sit ...
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Aug 14, 2020
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Booked a ticket in KSRTC five days in advance to travel to Thalassery from Bangaloreon 9th August 2009.
The scheduled time was 20:05, an hour later at 21:00 a bus to kannur arrived, to our surprise when we approached the conductor he said this ticket is for the earlier bus which is cancled.If you want we will drop you at Mattanur which is our route or you can go and get the ticket canceled. On approaching the Traffic Controller in charge the reply also was the similar, If you want you can travel by this other wise you can cancel the ticket, we are helpless we cannot do anything. This was the decision by our manager to club the service to the earlier bus to this service.I am really surprised this is the kind of service we deserve after paying for it. Imagine the plight getting down 30 to 40 kilometers away in the midnight and take a alternate bus. I cant imagine if it were my family was supposed to travel.The similar expereince in the same route another 10 days back.I was on the same Kannur bus departing at 20:00. Just after Mysore there was some trouble with the clutch, The drive manages to take the bus to gudalur depot workshop. It was around 2:00 in the midnight, and unfortunately the night shift mechanic not available, we had to sleep in the bus untill early morning 7:00AM till the mechanic arrived.
Who is responsible for these kind of services and whom should we reach to complain about these inconvenince.
The conductor and the Traffic controller said we are helpless we cannot do anything. Would they accept the similiar service inconvenince.I tried to reach on the enquiry numbers that were on the back of the ticket of which none are active.
Is this what we deserve for trusting the service.
Anil, Bangalore
Hi,
I & My husband had been to Ooty for 3 days, back on 13th Sept 09. For this journey we have booked ticket 10 days in-advance. We booked To & Fro ticket from Bangalore.

Journey Details:

Bangalore to Ooty- Journey date-10th Sept, 09
Departure Time- 10:35 PM
Trip code- 2235BNGCON
Seat No- 13, 14
Ticket No[protected]

Ooty to Bangalore- Journey date -13th Sept, 09
Departure Time- 09:45 PM
Trip code- 2145OTYBNG
Seat No- 13, 14
Ticket No[protected]

But we had an unpleasant experience during our return journey.
We started journey on stipulated time. But as we reach Mudumalai Forest gate, (reached at 12:15 mid night) we have been told that “Can’t continue the journey due to Forest Security on High court Order” We both were shocked by this and along with us there are other Six KSRTC buses stopped on this reason.
Then finally got to know that –
The Karnataka High Court’s judgment on June27, 2009 — banning night traffic ( 10:00PM to 06:00AM) on NH 212 that cuts through Bandipur Sanctuary —Since the road passes through two other adjacent sanctuaries — Mudumalai in Tamil Nadu and Wayanad in Kerala — the verdict, in effect, extends protection to these sanctuaries. Actually it was declared for monitoring vehicle movement through sound hiding inside the bush.

Due to this, we were supposed to stay in the middle of the journey; it was so inconvenient that we could not sleep properly because of mosquitoes & other creatures. Later we started in the morning 6:00AM, because of this we both could not go to office on that day.

But our question is -

1. Even though KSRTC is aware of this matter, why it is running its buses in the night?
2. Why passengers are not informed about this?
3. Why KSRTC not understanding the problem of Small children & old aged people
4. Anyhow buses will halt in the middle of the forest, if something happens who is going to held responsible on that?
5. Why KSRTC want to take up such risks?
6. Why can’t KSRTC block the ticketing for night journey buses?


Regards,
Vijaya

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