[Resolved]  KSRTC — Ticket cancellation amount is not yet Refunded

Hello sir,

I had booked the two tickets on 09/10/2009. And I have canceled the ticket on 09/10/2009. The amount is not yet refunded to me. Here below I am provide the info of my tickets, can you please get back me ASAP.

From Hyderabad to Bangalore ticket

USERID of the passenger: tb0034687

PNR No. of the ticket: J15036658

Trip Code: 2130HYDBNG

Date of Journey: 19/10/2009

From Bangalore to Hyderabad ticket

USERID of the passenger: tb0034687

PNR No. of the ticket: J15036657

Trip Code: 2030BNGHYD

Date of Journey: 15/10/2009

Can you please take up this prolems ASAP
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hello,

This is with regard to PNR no: J15877382 dated: 19/12/2009, the journey
was from Bangalore to Tirupathi however KSRTC informed me at the
KEMPEGOWDA BS that the bus is cancelled.

Even after cancelling the booking through online by me on the same date, I have not yet
received the refund of money into my account till date. It was stated that this
would be credited into my account within 7 days. can you please look
into this and credit the amount? I had already mailed (<[protected]@ksrtc.org>, <[protected]@ksrtc.org>) and called the departments number of times but no reply

Please have a look and let me know.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Karnataka State Road Transport Corporation [KSRTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    3242
    Pending
    0
    Resolved
    687
    Karnataka State Road Transport Corporation [KSRTC] Phone
    +91 80 4455 4422
    +91 44 2479 4442
    +91 77 6099 0035
    Karnataka State Road Transport Corporation [KSRTC] Address
    Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai, Dharwad, Karnataka, India - 600107
    View all Karnataka State Road Transport Corporation [KSRTC] contact information