[Resolved]  KSRTC — Asked to pay twice for travelling

I had booked a ticket from Chennai to Bangalore on Airavat Volvo class through online booking facility. Due to unavailability of printer in my neighborhood, I took the PNR and ticket details with me to the bus stand for taking a ticket printout. But at the reservation counter, I was not provided with any printout and was asked to buy another ticket for booking on the same seat that was originally assigned to me through online booking. Pls advice.

Here are the ticket details.
E-Ticket/Reservation Voucher

PNR Number : J15373560 Date of Journey : 08/11/2009
Service Start Place : CHENNAI Service Start Point : CHN/KMBD B.S.
Passenger Start Point : CHENNAI Time of Departure : 22:30 Hrs.
Platform Number : CHN Class of Service : AIRAVATH VOLVO
Pickup Point : CHN/KMBD B.S. Service End Place : BANGALORE
Service End Point : KEMPEGOWDA BS Passenger End Point : KEMPEGOWDA BS
Trip Code : 2231CHNBNG
No. of Seats : 1 (Adults=1 ; Children=0 )

Seat No/s : 12

Passenger Information
Name Age Adult/Child Gender
Seema Narera 26 Adult Female

ID Card Type : DrLicence ID Card Number :

Total Fare Details
Basic Fare : 543.00 Reservation Fee : 10.00
Insurance Fee : 3.00 Bridge Fee : 0.00
Toll Fee : 0.00 UserFee : 4.00
Entry Fee : 0.00 Other Levies : 0.00
Concessions : 0.00 Discounts : 0.00
Infrastructure Fee: 10.00 Service Fee: 15.00
Total Fare : 585.00

Important
• The seat(s) booked under this ticket is/are not transferable.
• This e-ticket is valid only for the seat number and bus service specified herein.
• This e-ticket has to be carried by the passenger during the journey along with an ID Card(in Original) of the passenger whose name appears above. (Photo copy of ID is not allowed).
• Please keep the ticket safely till the end of the journey.
• Please show the ticket at the time of checking.
• Free Travel is permitted in City Buses within the City limits before 2 Hours of the departure time.
• Corporation reserves the rights to change/cancel the class of service.