Karnataka State Road Transport Corporation [KSRTC]

[Resolved] KSRTC — Amount debited twice

gopkri

Address:

Karnataka

I had booked Ticket from Bangalore to madurai (Tamilnadu) via online payment of KSRTC. My money has been deducted twice from my account. they asked to send mail to '[protected]@ksrtc.org' but mail not delivering to it saying no such mail address exists. I need necessary steps and also i need my money.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

ram143bhat

from Bengaluru, Karnataka

KSRTC ticket booked. — Amount debited twice.

I have purchased KSRTC ticket on 19th April, 2011, for Rs. 417/-, however the first purchase bearing reference No. OB3604954IG48139100, has not been materialised due to some technical reasons, but an amount has been debited to my account. Thereafter i made one more purchase since the earlier attempt has been cancelled due to technical reasons and the same was successful.

But in my account the amount has been debitted twice for Rs. 417/- on 19th April, 2011. I kept on following it with my banker from past two months, but nothing is materialising and they adviced me to lodge a complaint.

Please look in to the matter.