[Resolved]  KSRTC — The bus didn't pick up even with reservation

Address:Dakshina Kannada, Karnataka

Dear Sir,

I would like to bring u notice that the following billet.


I had booked a ticket (ticket no[protected] for 1(seat no 26) from Kankanadi (Mangalore) to Bangalore for 9 January 2011 time 20 :36 in KSRTC RAJAHAMSA BUS.The bus left me at the pick up point inspite of showing hand and shouting, because of this i had to travel in pvt bus which in ghat section met with an accident, so i reached late to b'lore and was late to the office . This is very irresponsible behaviour from the KSRTC staff. When there is a reservation it means the passenger is bound to board the bus.

I request the concerned to punish the staff and get my ticket refunded asap. and teach the staff to pick up the passengers at the mentioned POINT on the reservation ticket.

Thanks
Nithesh
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Aug 13, 2020
Complaint marked as Resolved 
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I had booked a ticket for 2 from Sagar to Bangalore for 23rd Nov 08. This bus starting point was LInganmakki and was scheduled to pick up or stop at 8:45 pm. We reached the bus stand 5 mins before the departure time only to find out that the bus had arrived sooner than expected and left the stand without even waiting for us who had the reservation ticket. This is very irresponsible behaviour from the KSRTC staff. When there is a reservation it means the passenger is bound to board the bus. The staff must be taught atleast to show some curtosey and wait for atleast 5mins for the passenger to arrive. We had a tough time getting on to the next bus late in the night though our ticket stands unrefunded.

I request the concerned to punish the staff and get my ticket refunded asap. and teach the staff to pick up the passengers at the mentioned times on the reservation ticket. A delay of 5- 10 mins acceptable but arriving early and leaving the passengers is higly unacceptable.

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    Karnataka State Road Transport Corporation [KSRTC] Phone
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