[Resolved]  KSRTC — Rude Behaviour by Bus Driver & Conductor

Address:Ernakulam, Kerala

BUS REG No:- KL-15 5187 Date:- 21-Aug-2013 Time :- Between 7PM & 8PM Place :0- Vyttila, Kochi I was travelling from Palarivattom to Vyttila on Cherthala bound KSRTC Bus (Ordinary) Venad or Thirukochi not sure. It happened to be one passenger who was drunk i guess was talking to the Bus Driver on not stopping at Palarivattom properly so that all the passengers can get in. I was waiting for Vyttila Stop, As soon as Vytilla was approaching i came near the door where conductor also was standing and i told the conductor that i need to get down at Vyttila (Time was arround 7.30PM, 21-Aug-2013) The conductor was least bothered, as i reitterated the same conductor replied he has ringed the bell but he never did. there were more passengers who had to get down at the same stop who started shouting as the driver never stopped at Vyttila Bus Stop. They drove all the way after the junction and upon repeating to stop the bus the driver replied i would stop this bus only when we reach chertala. If this is the attitude these people carry towards passengers i would give a complaint against KSRTC Operations at the High Court. I want prompt action taken towards these two employees of KSRTC. The driver & Conductor who was least bothered about the passengers particularly the women passengers in the dark hours. i had to catch an Auto and pay extra Rs.20 apart from the normal fare from vytilla for reaching my Home.
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Aug 14, 2020
Complaint marked as Resolved 
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KSRTC — Rude behaviour of Conductor

I boarded the bus in pavagada on 10th june 2012 at 3.30 pm.I was carrying a tv to bangalore. Conductor told me that luggage ticket cost is 70(which is also not as per rules).I paid 70 for that but he gave me a ticket bearing only 36 rupees.I asked him the remaining money.He told me to get down from the bus.When I fired back he started shouting at me and scolded me with bad words.Then after some argument he agreed to give the change in bangalore and he wrote he change to be paid at the back of ticket. When I asked change in bangalore near navarang stop, he threw my ticket from window and asked me where was the proof for change.

When I told him that I am going to complain against him,he said nothing is gonna happen with my complaint.He was behaving as if he owns that bus.The authority has to take some action against such rude conductors so that people wont suffer in future.

Bus no. Was ka 40 f 595

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