Hi,
On date 12/09/2009, I travelled form pune to bangalore with my family at 9.00 PM Bus Numbered KA 01 F 8525. I was having some luggage. The way they estimated the luggage was totally improper. They initially asked me 800 Rs. After long discussion they asked 500. Which I denied as the total cost of the parcel was 600 Rs only. Then they asked me to settle the matter under the table which I denied. Finally they asked me to pay 400 Rs. saying that they will make receipt., but they didn't even gave me any receipt after I paid the amount.
Till date I remember the statement being made by one of the manager. "All luggage space in this bus is mine. Its me who decide how much to be charged from customer, I can ask for 5000 Rs. Or 50000 Rs. and government can't stop me doing that." How can luggage space in government transport be "personal". I told them that I am going to complain, which they arrogantly replied as "Go, Complain..", "No body is going to do any harm to us".
After 60 years of independence, we just have to think what our nation had became. DO WE REALLY DESERVED TO BE INDEPENDENT COUNTRY?.
DOES INDEPENDENCE MEANS TAKING BRIBE FREELY FROM PEOPLE? Was this information helpful? | 
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Did you file a complaint with the concerned KSRTC authority for this issue? Though i m shocked to know the behavior of ksrtc staff, I think such people are encouraged if the incidents are overlooked by passengers and goes without complaint. What he may say, you should take required action on your part and persue it. There is no other way to bring these people on the right path.