[Resolved]  Lappy World - Lamington Road — Fraud and Sell manipulated laptops

Address: Mumbai City, Maharashtra

I visited the shop "Lappie World" at Lamington Road to buy a laptop within a range of 25K-29K. The guy from the shop gave me an amazing configuration, "Inter Ci5 2ng Gen/4GB DDR3/500GB HDD/1GB Gfx/1.3MP webcam/5in1 Card reader/BT/WiFi". Along with it he was providing me with bulk of complimentory accesories. Bag, headsets, USB hub, USB mouse along with 16GB Pen drive. I was amazed with the quotation he gave n thought of going for it. But later on there came 3 customers with more or less similar kind of complaints. There were to ladies and a gentleman. The ladies had a similar complaint with the bills the shop provided. One of the lady had a complaint that she had submitted the keyboard for repair and the shop didnot provide the receipt or acknowledgement for the same. The other lady, who was a reporter in one of the famous newspaper in Maharashtra, had come to fix her laptop's HDD fixed and showed the handwritten bill that they provided, claiming the laptop was in warranty. But the shopkeepers denied to accept the bill as valid and said they never provide such kind of bills. The gentleman had a webcam which he claimed doesnot create a clear image and was faulty. Even they didnt consider his case. Looking at all these 3 incidents, I decided to confirm with the Dell Sales team, if the configuration he provided was valid. The Dell executive denied the configuration straight away.
The best part was when he explained everything about the laptop in details. As per him,
1) Core i5 2nd gen is a single core processor
2) It doesnt support 64 bit applications
3) On checking properties in My Computer, it shows as Celeron 0.9Ghz
4) The best thing, Ci5 2nd gen. doesnt support MSOffice versions beyond 2003..... ROFL or LMAO???

When he went to register the model, I found it was already registered and the warranty left was 313 days alongwith 90 days POW (Parts over Warranty). When I asked why is it so, he said 90 days is Dell sevice warranty and 9 months will be his shop warranty. Also, he provides Microsoft Windows 7 pirated editions for the same rate.

My request to all of you is never visit this shop as the Shopkeeper is a fraud and sells manipulated computers. He changes all the parts inside and sells them pretending he is selling the new one. I also request the administrator of this site to take a strict actionm against such fraud dealers. I hope you are listening and this site is really effective.

Thanks.
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Aug 13, 2020
Complaint marked as Resolved 
 
29 Comments

Comments

lappy world and one touch these are fraud sellers.
They will lure you with discounts and make you pay registration cost 2000rs, afterwards the product you receive would be something you are never looking for. Then this people would threat you to buy as the product is registered?? against your name and force you to buy high configuration laptops.
These are Fraud peoples please beware of those.
https://www.youtube.com/watch?v=V67YRlsBEoY

Watch this video you will come to know. after changing the bios no on can get it original processor and all this thing, take precaution when purchase anything from this area
dell wale muje laptop warranty me hai fir bhi battery nahi de rahe hai.me battery purchase krne ke liye bolta hu to kabhi muje[protected] ki bolte hai to kabhi 7000 ki ar har bar out of stock kehte hai.pleasesolved my problem 3 months se me call kar raha hu.
They are truly stupid fellows.don't buy laptops from there. Complete fraud.

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Beware of the Shop...Completely fraud...

I went to lamington road to purchase "HP Envy 15" laptop and came across this shop "Lappie World".
I was surprised at the price at which they were offering, its just Rs. 35, 000 compared to Rs 50, 000 / 55, 000 at other shops.
There was a guy called "Ketan" in the shop, I told him to get me this laptop, he told me to pay Rs. 2, 000 as registration fees.
and i paid him Rs. 2000.

and in the mean time, he told me that this laptop has got some heating problem and you can only use it for not more than 50-60 mins and you have to stop using it after sometime, and then again you can start.
He told me that this laptop has got 2 way power supply and started explaining me about 2 way, 4 way power supply, i was completely unaware of this stuff.
after some time, another guy came in with the laptop "HP Envy 15" and on the label, it was mentioned that "Heating Problem : Not to be used for more than 55 mins" then, i told him that i dont want this laptop as it has got some heating problem and i will not be able to use it. Actually, he tried to confuse me to buy his product and suggested me some other laptops and told me to go for "Lenovo-IdeaPad-320-15IKB" laptop as it has got good configuration. and it's the newest laptop from lenevo.

Configuration : Lenovo-IdeaPad-320-15IKB
CPU : i5 7th Generation
OS : Windows 10 Pro
RAM : 4 GB
Display : 15.6"FHD AntiGlare 1920x1080
Graphics : 2 GB

I really liked the design of the lenovo laptop, and he told me you can get this laptop for Rs. 44, 000 and i bargained for 10-15 mins and we came at a price of Rs. 39, 0000.

I told him that i will pay by debit card and he told me that additional 2% will be deducted and then he took me to the nearest HDFC Bank. I paid him by withdrawing from my HDFC Bank ATM. and then they handed me the bill and I took a glance at the bill and went from there.

So, when I reached home, I noticed 3 things
Bill was without GST(No GST Mentioned)
they have installed pirated "WINDOWS 10 PRO" but promised me the original(NO Windows CDs given, NO Windows Key Mentioned)
the layout of the keyboard was different(UK Style Keyboard)

then, i felt that i was cheated, the laptop was imported(NO Brand Warranty) and then, i contacted this guy again, he told me that you will not get any refund as the laptop is already opened.

the next day, I went to their shop and told them that the laptop is imported and i don't want this laptop and i want my refund. They were not ready to refund my money, they told me you can go to the police station and pointed me to the police station(It is just in the opposite direction).

When i told him that i will go to the Consumer court and my friend is a lawyer, at that time, they told me that you will get your refund after deducting Rs. 3000 as the laptop box is opened.

After 2 hours of heated argument, i was angry and told them that i will go to the consumer court and, as i was heading toward the police station to lodge a complaint againt them, he stopped me and then he decided to refund.

So BEWARE of this shop guys. Completely fraud.

I also came to know from other shops that these guys are running 4-5 shops in the lamington road namely
Lappie World,
One Touch(Next to the lappie world shop),
Deals IT

So, beware from these shops, they do sell imported products.

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I went to lamington road to buy laptop. There are stores called dynamic technology and lappy world. I went there and ask for laptop and he suggested me apple macbook air 2017 for 44k then he said, you'll get 15% discount on this laptop so actual cost becomes[protected]=37400rs then he said, at lamington you'll get holi offer as printer cost around 6k if you don't want it then amount will get deducted so the total become[protected]=31400rs.
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So how does that possible same happened with other companies laptop and also said that you can varify this product from hp gallery of you find it fishy and you'll also get proper invoice purchase bill but still I've decided to not to take this risk as the amount I'm going to invest is huge for me and I'll suggest you all to buy laptop from online site but don't choose lamington at all.
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Before 1-2year that market was good but now everything has changed. All the parts get replaced and they also do fake packaging...If you still choose to go there then all the very best.😊👍
Lappie world is really a fraud..
Guy they cheated me too . What should we do to stop them making fraud to new customer . Feeling helpless.. please Make a WhatsApp groupe n can we Get together agist them pls post Phone no so that we can fight against them together my no [protected] .. puskar pls note this make groupe
Fraud people's of lappie world shop
I went to lappie world for assembling my new pc... He says that u will get i7 processor of 7th generation with 8 gb ram and 2 tb memory at just 18000... I thought he is selling at very cheap rate and he is a good person so he asked me for 2000 rupees for registration purpose...after that he started explaining me that i3, i5, i7 is a 1 way processor and G3260 is a 2 way processor and it doesn't have heating problem like i7 processor, he didn't says that (G3260 had launched in 2014 and it is of 4th generation). he says that it will cost 2000 more and u will get that 2 way processor of 7th generation... I gaved him 20000 for assembling my pc... At the bill it was written that they will do a setup for free and they will Install every thing... They installed pirated version of windows 10 pro along with pirated version of Microsoft office 2010. They are biggest fraud on lamington road... Pllzzzzzz don't get attracted by their cheap price... Whatevere they're selling everything is fake and dublicate.

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    Lappy World - Lamington Road
    Maharashtra
    India
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