[Resolved]  Lee Cooper — Shoes Skin peeling off

Address:Gautam Buddha Nagar, Uttar Pradesh

Hi,

I purcahse lee cooper shoe (bill no. VSL - 17624) on 23/03/2011 from M&B showrom, GIP maill<noida. I used shoe for 4-5 days but after that the skin of the right shoe started peeling off, so after some day i went to showroom for replacement but they din't replaced and got it repaired from comapny giving assurance that it will not peel again. But again the skin has started peeling off and i can't use it anymore. Now rahter than replacing the shoe they are giving excuse that this can't be replaced as you might have peeled the shoe with a rough surface (like hitting the shoe with stone, etc) but to be fair i have used this shoe only 6-7 times.

Expecting the response asap

Regards,
Anil
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Got a good response from M&B customer care and now they are ready to replace the shoe. thanks to the M&B

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    Noida
    Uttar Pradesh
    India
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