[Resolved] Letsbuy — product not delivered | |||
Sir, Sir i want you to tell you that i have been cheated by one of the online shopping website (www.letsbuy.com) , i placed an order for lg air conditioner on[protected] and the delivery time for the product was 13-15 working days ,but the product is not delivered till today...i made around 15 calls to confirm my product status but didn't get a valuable answer ,they just told me that your product will be dispacted very soon, and on[protected] i got got a call from letsbuy that you have to cancel this order because its out of stock.. Sir now i dont know what should i do ,I want Youhelp me out.. Thankyou!!!! these are details of my order Order date Order no. Amount payment method Status [protected] LSB[protected],690.00 Debit Card In process Anant Sood [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Refund-Rs. 999
debit card 29-Jan-2015 (29-Jan-2015) POS PRCH POS[protected] letsbuymobile_PayU SBIPG 999.00 Order ID LBM29018211 a/c[protected] [protected]Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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Resolved
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+91 120 664 4181
Plot No 22, First Floor, Phase II Sec 57, Noida, Uttar Pradesh, India - 201301
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Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
We’re sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustration that your experience has caused you. To ensure that our staff conducts itself in a manner that reflects the high regard that we have for our customers, we’ve notified the proper department of your complaint and a care member has been directed to assist to you at the earliest.
Also we are thankful to you for bringing this matter to our notice as it provides us with a chance to locate the concerned department and to review our procedures in such a way that such an incident cannot happen again. Your patronage is important to us, and we hope that you will give us a chance to regain your trust once again.
Yours in Service,
Team Letsbuy