Flipkart Customer Care
Flipkart Internet Pvt. Ltd.
Customer satisfaction rating: 48%
Submit a Complaint
11379
COMPLAINTS

Flipkart Customer Care

Flipkart Internet Pvt. Ltd.

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Address
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout
Bangalore
Bangalore District
Karnataka
India - 560034

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1285
down
694

Phone:
Phone:
+91 80 4274 9527
[Grievance Officer]
up
1096
down
615
+91 12 4615 0000
[Corp Office]
up
294
down
256
+91 80 4908 3910
[Grievance Officer]
up
334
down
327

Fax:
Fax:
+91 98 0793 1547

Additional info
Mail
Flipkart Internet Private Limited, Ozone Manay Tech Park, #56/18 & 55/09, 7th Floor, Garvebhavipalya, Hosur Road, Bangalore - 560068, Karnataka, India

Corporate Office
Flipkart Internet Private Limited, Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore - 560034 Karnataka, India
+91 12 4615 0000
CIN: U51109KA2012PTC066107

Customer satisfaction rating
48%
Complaints
11379
Pending
430
Resolved
5353
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon09:00 am - 06:00 pm
Tue09:00 am - 06:00 pm
Wed09:00 am - 06:00 pm
Thu09:00 am - 06:00 pm
Fri09:00 am - 06:00 pm
Sat09:00 am - 06:00 pm
SunClosed

Flipkart related photos (2896)

Flipkart Complaints & Reviews

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Flipkart — exist order not delivered

 Gulab Singh Gautam on Aug 21, 2017
Kindly inform you I order a mobile Intex Turbo Selfie dt. Aug 5th '17 5:42 PM Order ID OD109879016194651000 but wrong mobile model number received. I inform you after some days re-received same mobile model number. Both time same mobile model number received. if you not provide the Exist Order (Intex Turbo selfie Mobile)please refund my money immediately....
Complaint comments  Read comments [1]Complaint category Landline & Home Phone Provider

Flipkart — refund amount (od109653020304236000)

 ramesh0509 on Aug 21, 2017
Rder No OD109653020304236000
Order No 10 July 17

Hi,
I was ordering Cotton Fab Women's Fit and Flare Red Dress.I made paymet for 499/ but delivery was expected. I was call six time your customer care center to resolve my proplam but no sortout.
so please kindly give back my refund amount'.

thanks;
Ramesh Rawat
registered ID : 9911493254...
Complaint comments  Read comments Complaint category Other

Flipkart — hitachi 1.5 ton ac / ac not installed post 2 days of promised date

 Vijender12121985 on Aug 21, 2017
I ordered window AC on 13th August which reached to my doorstep on 17th August. On website it was mentioned that on 19th August installation would be complete but now 2 days has gone i.e. i am on 21st August and AC is still lying on the floor. I am amazed by flipkart response where they told that ticket has been raised for this issue and will be resolved by 24th August. Instead pushing the seller to install the AC they pushed the installation date to 24th Aug indirectly. I never had such a bad customer exp with flipkart....
Complaint comments  Read comments [3]Complaint category Electronics & Appliances

Flipkart — flipkart invoice is missing of my order

 Janu687 on Aug 21, 2017
I purchased Redmi 3S Prime (Gold, 32 GB) one year back but i did not get the bill copy hard or soft. now my mobile touch screen gone. When i went to authorized service center they are asking invoice, From last one week I am contacting Flipkart customer care but they are not able to provide invoice . So please provide the same. Name :- Janakiramireddi Contact No. 9008589589
Order ID:OD507189941085765000(1 item), Order Date:Wed, Sep 28th '16 11:58 AM...
Complaint comments  Read comments [3]Complaint category Mobile Service Providers

Flipkart — aspire cover for mi max 2

 vinay kenkre on Aug 21, 2017
Date-16-08-2017
had ordered aspire mobile cover black colour) for mobile MI MAX 2 which
is a mismatch for the mobile. it does not fit into it. the mobile is bigger than the cover. the mobile does not fit into the said cover.

as the mobile does not fit into the cover, we would like a replacement for the same.

please replace the mobile cover as soon as possible....
Complaint comments  Read comments [4]Complaint category Electronics & Appliances

Flipkart — account sign up

 RSingh7 on Aug 20, 2017
I deactivated my flipkart account as it wasn't changing my old, not in use, email & tried to sign up with new email but when i enter my number it says account deactivated, reactivate it. I've been provided with no link or support page to do such. I no longer have access to my old email account because i deleted it. Please allow me to make a new account on flipkart.
Old email - 7. Singh. Rupesh@gmail.com
Current one - 11ruu. Sin@gmail.com...
Complaint comments  Read comments Complaint category Online Shopping

Flipkart — lenovo power bank 10400

 Sumit Mittal22 on Aug 20, 2017
I have purchased a lenovo powerbank from flipkart on 26 may 2017 but the product stop functioning after one and a half month from the date of purchase, now i m continously contacting to flipkart and lenovo service center from more then 1 month always the executive pic the call and provide me 1 days for resolution, and i surprised with the revert from lenovo that u have purchesed the product from flipkart they will provide u the services not from lenovo. After marking the mail then they said go to lucknow for powerbank related issue.

Now i want to know one thing that i purchased the...
Complaint comments  Read comments [5]Complaint category Computers & Accessories

Flipkart — replacement of moto g5 plus because of defective power on/off button

 rduggal007 on Aug 20, 2017
I purchased moto g5 plus from flipkart on 9th aug'17. Its power on/off button is defective. So i applied for replacement. Their engineer's visited us and also confirmed that its button is defective but mobile is working so they refused replacement.
I again applied for replacement and again same thing happens.
My concern is when i purchased new mobile, then why to take defective piece.

Invoice no....
Complaint comments  Read comments Complaint category Mobile Handsets

Flipkart — I have not received the product and money did not get refund.

 Ramakrishna Udupa on Aug 20, 2017
As i ordered mobile in flipkart with the exchange of my old mobile. But till now i have not get the product as well as money which i paid is also not refunded. Its been a month and each day i'm calling to flipkart. But they are telling we'll resolve this issue asap. Its getting worse day by day. Also status of my product got updated to 'delivered' which is not. Please do needful....
Complaint comments  Read comments Complaint category Mobile Handsets

Flipkart — wrong delivery of muscle blaze whey protein.

 Ayan007 on Aug 20, 2017
I ordered a muscle blaze whey energy with digezyme whey protein on flipkart. On the scheduled date of 20th of august i got the delivery of muscle blaze creatine worth rs249 instead of my ordered product worth rs2974. The delivery boy took the amount of 2974/- as per the order. An extremely poor and cheap experience. I want the refund of money for my item....
Complaint comments  Read comments Complaint category Online Shopping

Flipkart — account inactivated

 Dileep RøX on Aug 20, 2017
My flipkart account has been deactivated and now i want be activate it but it is not activating
My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
Plz solve this prblm fastly

Mobile no. 9590117666
Email= dileep. Rox41@gmail.com...
Complaint comments  Read comments Complaint category Online Shopping

Flipkart — defective iphone 6 delivered

 Pandey 23 on Aug 20, 2017
The order received is defected. And the people in flipkart customer care
Service are telling that the phone is neither going to be replaced nor the
Money will be refunded. They have delivered a defected piece to us and are
Not doing anything towards the complaints made. Flipkart has absolutely
Pathetic services. They bluff their consumers totaly...
Complaint comments  Read comments Complaint category Mobile Handsets

Flipkart — smartphone. xolo era 1x pro

 Rahul P B on Aug 20, 2017
Dear sir
I am ordered for a smartphone xolo era 1x pro. But i don't receive any of its accessories so i am arrange for replacement they misuse to give me and they block my account i need my replacement product plz help. The e kart executive misuse to give the replacement product. He is one responsible for all the problems i am facing now. I don't need mony i need replacement that's all. The e kart executive told me cansell replacement. And arrange another one but i can't arrange another one because my account blocked. I need solutions plz give my product to. I want replacement because i...
Complaint comments  Read comments Complaint category Electronics & Appliances

Flipkart — defective phone moto c plus

 Mickey Kapoor on Aug 20, 2017
I bought a moto c plus phone which was delivered on 19th july 2017. It was defective and was restarting continuously when connected to a wi fi. I tried returning the phone which took 15 days for the phone to get replaced.
On 5th august, i was handed over with a new phone which was defective again and same problem i was facing.
Now i am contacting flipkart and they are saying that they cannot help and i will have to visit a service center.

How is this possible that without using a phone i have to visit the service center.
Please look into the issue....
Complaint comments  Read comments Complaint category Mobile Handsets

Flipkart — received different brand processor

 arry1947 on Aug 19, 2017
I had ordered intel core i7 7700k processor from flipkart and was eagerly waiting to assemble my very first gaming pc.. And my dream destroyed when i saw an AMD processor insted of intel i7 yes im not kidding I received AMD processor. I called customer care many times they did not create return for me but asked me to wait for 2 days.. Why the hell should I wait for 2 day?? I want my money back.. This is so silly i paid 35k for AMD processor which almost costs around 3k..
I could have ordered intel i7 7700k from other shopping sites which was cheaper comparing to flipkart but i trusted flipkart...
Complaint comments  Read comments Complaint category Computer Hardware

Flipkart — replacement of new device

 Vishal Swaika on Aug 19, 2017
I have initiated request and talked over call but no resolution i have got

Phone is 7 days old hardly and batter is not going 1 day after giving full charge no game or songs is installed and your technician is saying its ok.. Am i fool new phone all are giving 2 -3 days battery with same mh which redmi is having

Apps are not working properly, pages are getting removed while using

Whats app is always showing initializing

Network issues while i m on a call

And you are saying all ok or go to the service center, for new products...
Complaint comments  Read comments Complaint category Mobile Handsets

Flipkart — I am complaint about lenovo mobile p2 charger not working only three month buy

 Deepsaina on Aug 19, 2017
I buy the phone on flipkart lenevo p2 module only 3 month after charging problem mobile adapted is not charge the phone so i go to lenevo services centre dist chhindwara (M. P) they are not give me the original charger lenevo p2 plz help me and resolve my problem becoz service centre is not working properly and fearlessly. They r doing 420 with costumers...
Complaint comments  Read comments Complaint category Mobile Service Providers

Flipkart — regarding wrong product delivery...

 Gagan Soni on Aug 19, 2017
I ordered lenovo yoga tab 3 along with aspir flip cover and a got other flip cover which is not what i ordered. I went to out of station for almost a month, when i reach here, i checked that i got different product, according to your policy, i can replaced within 10 days only, sir requesting from 12 august 2017 by email and phone no. Given in website. Sir you have send me a wrong product and this product is not even get fit in my tab also available in 250rs in other webside and i given you more than 800rs so please replace it
I have attached snap of product what i ordered and what you have...
Complaint comments  Read comments Complaint category Other

Flipkart — item received in physical damage

 Kamarasu on Aug 19, 2017
I have purchased acm tempered glass guard for lava iris x1 & received on aug 13th. But the part which is i received as with physical damage. I tried to book return delivery in online itself but i couldn't & return option also not available in online. Please give me the best solution.

Please find the attached photo for your reference.

Find the below details for your further process :

Order id : od109885084664276000
Received date : aug 13th...
Complaint comments  Read comments Complaint category Mobile Service Providers

Flipkart — order not conform but amount deducted my account [Resolved]

 Sandeep1.797 on Aug 20, 2017
Ref.
Pzt17080500402734131igabtshfs7
Transfer to 34644428873 payzippy-m/s flipkart please refer to the above transaction from my sbi account no. 32135007347. The amount was confirmed as deducted but the order did not complete. Please arrange to re-credit the amount rs 9999. To my account. Sandeep agrawal from raipura panna mp 488442
Mob. 9179031503...
Complaint comments  Read comments Complaint category Banks

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