Flipkart Customer Care
Flipkart Internet Pvt. Ltd.
Customer satisfaction rating: 49%
Submit a Complaint
13223
COMPLAINTS

Flipkart Customer Care

Flipkart Internet Pvt. Ltd.

TwitterFacebookLinkedInGoogle+Youtube
Address
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout
Bangalore
Bangalore District
Karnataka
India - 560034

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1670
down
830

Phone:
Phone:
+91 80 4274 9527
[Grievance Officer]
up
1432
down
765
+91 12 4615 0000
[Corp Office]
up
387
down
307
+91 80 4908 3910
[Grievance Officer]
up
445
down
404

Fax:
Fax:
+91 98 0793 1547

Additional info
Mail
Flipkart Internet Private Limited, Ozone Manay Tech Park, #56/18 & 55/09, 7th Floor, Garvebhavipalya, Hosur Road, Bangalore - 560068, Karnataka, India

Corporate Office
Flipkart Internet Private Limited, Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore - 560034 Karnataka, India
+91 12 4615 0000
CIN: U51109KA2012PTC066107

Customer satisfaction rating
49%
Complaints
13223
Pending
836
Resolved
6178
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon09:00 am - 06:00 pm
Tue09:00 am - 06:00 pm
Wed09:00 am - 06:00 pm
Thu09:00 am - 06:00 pm
Fri09:00 am - 06:00 pm
Sat09:00 am - 06:00 pm
SunClosed

Flipkart related photos (3478)

Flipkart Complaints & Reviews

Sort by:

Flipkart — damaged 49 inch mitashi tv received replacement regarding and fake promises

 ysl545 on Oct 19, 2017
Order Id: OD110273686402573000

Return Id: 11101032665755568056

I am Ravindra Rajadurai ordered 49 inch mitashi smart tv but received display damaged tv. I made request for replacement and it was acceped. Over a month from flipkart there is no any valuable reponse.
I complained and called several times. Every time a new person answered the same story : " sorry sir, we will pick up in 2 working days or 4 working days and deliver the new one at the earliest". when will you pick the old
damaged tv and deliver the new one?. I do not think your service is...
Complaint comments  Read comments Complaint category TVs

Flipkart — cloudwalker 4k led tv 43su

 janardhana v on Oct 19, 2017
Dear Sir

I bought cloudwalker 4k LED tv 43su on 5th October 2017 and installed on 11th October TV have issues heating issues 4k video h.264 not playing etc. I given complaint to Flipkart they arrange technician visit on 13th October technician inspect and told me that we report the same but he updated has issues cleared but still issues ongoing then again i give complaint to Flipkart again they sent a technician on 18th October in front of me only updated the issues to their portal but Flipkart saying no issue with product we are unable to refund so kindly look into the same and do...
Complaint comments  Read comments Complaint category TVs

Flipkart — issue with received nokia3 product

 sushilkumar yadav on Oct 19, 2017
Hello Team,

I had ordered Nokia 3 from Flipkart and due to issue with 'Back' button, I have to ask for replacement for the same device. After successful replacement, again I observed same issue again so I had again sent request dated 13th Oct 2017 for replacement or refund as I was totally unsatisfied with device received from Flipkart.
However, I have NOT yet received any kind of communication regarding replacement from Flipkart.
Now, Device is OFF since yesterday, I am NOT able to charge it, charging with provided charger is non-functional.
This is the worst...
Complaint comments  Read comments Complaint category Mobile Handsets

Flipkart — bosch washing machine 6kg

 Solomon k on Oct 19, 2017
This the so far the worst service from flipkart that I have experienced. I have been a flipkart customer from ages only to see this day where I have no proper response from you guys, my reg mobile number is 8951199471, I have ordered a Bosch fully automatic washing machine on 21st of August and had a commitment date of delivery of 25th of Aug. So far it's been postponed thousand times and I still don't have any news about the delivery. I have already made the payment for the same through online with no product been delivered, I have actually spoken to almost all the guys in your support center and...
Complaint comments  Read comments Complaint category Electronics & Appliances

Flipkart — bent phone-samsung on7

 sendganesh on Oct 19, 2017
I received bent phone from Flipkart, requested for refund 10 days back and till today there is no action, every 2 days I get a call from customer service and till there is no solution. Flipkart service is degrading data by day. please refund my money.

Seller : TrueComRetail

Date received:29 Sep 2017

Mobile - Samsung on7

Order ID-OD110310735422488000...
Complaint comments  Read comments Complaint category Mobile Handsets

Flipkart — complaint against fraud delivery

 chitaranjanpukhrambam on Oct 19, 2017
Subject: complaint regarding fraud delivery
Sir
I am chitaranjan. I recently purchased three power bank intex 11000mah and my order id is od110484107560252000. I already update my acount details and my login phone no is 7827840603. But i recived no msg or call other than the one msg when order was placed. But in my order it is said that item cant be deliverd as no response from customers without contacting me. Pliz resolve the issue and i want my order in time...
Complaint comments  Read comments Complaint category Electronics & Appliances

Flipkart — refurbished handset sold

 ketan.p Kapale on Oct 18, 2017
Hi flipkart,

I guess this would be my last purchase with you. Few days back, i ordered a nokia 1280 which got delivered today. Being a nokia user from last 10 years, i do know their packaging and how they ship their devices.

Opened the product and got a refurbished/used phone which whose screen was scratched with internal dents which are visible and buttons wore not upto the mark. Secondly the speakers are so bad without any vibration motor which wore the main asset in those old phones. When i carefully observed them, i have seen the tilted internal speaker, which...
Complaint comments  Read comments Complaint category Electronics & Appliances

Flipkart.com — wrong serial no is in my invoice.

 Sunilkp1 on Oct 18, 2017
I was buy an ipad from flipkart. After receiving my product, i found that product miss match with the invoice serial no. And order from the seller indiflashmart in flipkart, but in invoice mentioned health and happiness pvt. Ltd. The whole serial no is on the invoice is correct but an extra 's' is added before the correct serial no.
So that i was raised a complaint in flipkart. After 15 days i got a call from flipkart. And they said please return your product, they will refund me. But i did not want refund, i want an original invoice or replace. I don't have that much of time to backup my...
Complaint comments  Read comments Complaint category Online Shopping

Flipkart — okra bean bag cover

 amitt khandelwal on Oct 18, 2017
I am very sorry to say that inspite of my repeated clarifications to flipkart
That no amount of rs.667 has been credited to my account against my order
Cancellation on 21st july-17, the matter remains to be unresolved. Before
Also, i have faced this type of problems from your side but ultimately got
The refund after 20 days only after back to back rigorous follow ups. This
Is a horrible experience. Snapdeal & amazon have far better standard
Protocols than yours in such scenarios.

To the flipkart conderned officials
Last but not...
Complaint comments  Read comments Complaint category Banks

Flipkart — not receiving product

 Amal m sajan on Oct 18, 2017
I placed an order for royaloak zenith metal coffee table on (Wed, sep 20th '17 11:50 pm) with order id od110278692466542000. The scheduled delivery was placed on 29th september.
But i didnt received the product on that day and i expected the product to be deliverd on the comming days. And after not receiving the product, i scheduled the delivery to comming possible days.
I received a message on 7th october that the product is out for delivery but didnt received any calls. So i called up in the phone number provided in the message but none of them was aware about this order.
So...
Complaint comments  Read comments Complaint category Furniture

Flipkart — received dead battery for galaxy note 4. unable to return/refund

 noorbasha786 on Oct 18, 2017
Regarding order number : od110216581567164000

Got the galaxy note 4 battery product as defective from the seller rg traders from flipkart. Worked for 1 week with fast draining, and then completely dead. Crossed 10 days replacement period. No resolve in issue. When i check for 30 days service center warranty. Samsung service center says not eligible for the service (Bengaluru-indiranagar service center). Since there are no proper details related to battery on invoice bill. So whom should i blame now. Its already 20 days crossed. Pathetic services and products from flipkart. I need...
Complaint comments  Read comments Complaint category Mobile Handsets

Flipkart — not yet received refunding the money after non delivery of the product

 Bantanahal BG Mallikarjuna on Oct 18, 2017
I ordered a product onida 109.22cm (43 inch) full hd led smart tv of amount rs ₹25, 449, sun, sep 24th '17 9:13 pm
My first delivery date was given 3rd oct but i didnt get the delivery on time.
After that after several calls they have given the next delivery date as 6th october.
Again it was not delivered and again they provieded 9th oct as the next delivery date. But till date i have not received my product. After i cancelled the product on date 7th oct. Till now i have not received refund amount.
My orderid is od110312287728261000....
Complaint comments  Read comments Complaint category Online Shopping

Flipkart — i ordered a product from flipkart but flipkart cancelled my order after 1 day

 Sumod jena on Oct 18, 2017
I have order phone mi max 2 (4gb ram 64gb) but it got cancelled automatically after one day without any information. When i called customer care they are saying that might be seller did not have the product available or the money did not reach to them. But if the product is not available then how the order got placed and the money transaction is also done as money got deducted from my account and i have the conformation message. This is really too much from flipkart. The order id is od110510489539238000....
Complaint comments  Read comments Complaint category Mobile Handsets

Flipkart — have not received refund from flipkart

 Riya Barman on Oct 18, 2017
I returned two clothes on 24 the september the value of two clothes are (428+659) for order number 1010129449253165147. I supposed to get my money on 25 the september as per flipkart record however i still have not received my refund. Everytime i called the customer care and they give me a new resolution date but resolution never happened. Could you please anyone tell me when i will get my money back???...
Complaint comments  Read comments Complaint category Online Shopping

Flipkart — my account is using without my permission and booking at flipkart products

 bhavanisankargoud on Oct 18, 2017
Dear sir this is your customer from kadapa distric... Actuvally am living hostel some body trepted my account details and book the products at flipkart online shoping please give me how to trace that person email address... I am sending photo is my account details some body booking to my account... Please help me

My name is:bhavani shankar goud
Cantact number:9494686298...
Complaint comments  Read comments Complaint category Other

Flipkart — not refunding the money after non delivery of the product

 deep01jyoti on Oct 18, 2017
I ordered a product durafit strong treadmill of amount rs 34599 on 16th sep.

My first delivery date was given 28th sep but i didnt get the delivery on time.
After that after several calls i was given the next delivery date as 6th october.
Again it was not delivered and again they provieded 10th oct as the next delivery date. But till date i have not received my product. And even after getting the confirmation from the seller (Durafit) and one of the senior officials from flipkart, they are not refunding me the money and have rejected my refund request.

My...
Complaint comments  Read comments [1]Complaint category Online Shopping

Flipkart — krk 20kg combo 4 home gym kit

 Mahendra Singh krz on Oct 18, 2017
Sir/ ma'am,
I made an order for a gym kit from your website on flipkart.com order id. Is od110309659537370000 as you claim to deliver gym kit within 10 days, now more than 25 days has been passed and i am still looking for my ordered gym kit for which i have already paid. I made so many calls on your customer care but i was not entertained properly.
Reply me within 2 days or i am going to take a legal action on it.

Ashish kumar pandey
9770005552...
Complaint comments  Read comments Complaint category Other

Flipkart — I want to know product status

 Ahmad Khizir on Oct 18, 2017
Hey i had order lenovo phone that time he asked if u want to deliver your product then pay 100 rs for delivery charge on 18 oct. But right now i see there is no update about delivery and also talk with customer card he told me your product will deliver before 21 oct, then why he talk delivery charge where is the 18 oct. I am very angry with flipcart deliver management....
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Flipkart — vu 55 inch led smart tv

 B C Patni on Oct 18, 2017
We are regular customer and recently we purchased a 55” vu 4k smart tv, which was installed about 20 days ago and the tv person left our home just after making connection to setup box without any demo. Later on when we watched tv, to our surprise sound quality is horrible and picture quality was much worse with non-hd channels and worse with hd channels.

Picture quality of all hindi news channels, business channels, music channels etc was pathetic and not worth seeing. It gives stress to ears as well eyes.

To confirm there is nothing wrong with settings we requested...
Complaint comments  Read comments Complaint category TVs

Flipkart — refrigerator not yet delivered

 Vijay Prasad rao on Oct 18, 2017
Ordered refrigerator on 14th october. Promised to deliver the product by 16th october.2017. But till now there is no response. Wen i called flipkart they kept my call on hold for 12 minutes n disconnected the call. Even social media team promised that they will get back within 24 hours with update. It's been 30hours n no response n no update. Pathetic flipkart. Ruined my diwali. All false promises. Really fedup with flipkart. Useless team....
Complaint comments  Read comments Complaint category Online Shopping

Recently Discussed

(5 minutes ago)
Flipkart
bent phone-samsung on7
(6 minutes ago)
Domino's Pizza
pizza toppings and staff talking complaint.
(9 minutes ago)
Telebuy.in / RP Telebuy Skyshop
double swiping of my credit card and not refunding the excess amount
(10 minutes ago)
Samsung India
negligence in guarantee service-wa90j5730ss/tl
(10 minutes ago)
National Institute Of Open Schooling
form submitting problem

Featured Complaints

www.bdomains.com