Flipkart Customer Care
Flipkart Internet Pvt. Ltd.
Customer satisfaction rating: 71%
Submit a Complaint
19304
COMPLAINTS

Flipkart Customer Care

Flipkart Internet Pvt. Ltd.

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Address
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout
Bangalore
Bangalore District
Karnataka
India - 560034

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
3437
down
1355

Phone:
Phone:
+91 80 4274 9527  [Grievance Officer]
up
2841
down
1332
+91 12 4615 0000  [Corp Office]
up
828
down
541
+91 80 4908 3910  [Grievance Officer]
up
888
down
660

Fax:
Fax:
+91 98 0793 1547  

Additional info
Mail
Flipkart Internet Private Limited, Ozone Manay Tech Park, #56/18 & 55/09, 7th Floor, Garvebhavipalya, Hosur Road, Bangalore - 560068, Karnataka, India

Corporate Office
Flipkart Internet Private Limited, Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore - 560034 Karnataka, India
+91 12 4615 0000
CIN: U51109KA2012PTC066107

Customer satisfaction rating
71%
Complaints
19304
Pending
259
Resolved
13625
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon09:00 am - 06:00 pm
Tue09:00 am - 06:00 pm
Wed09:00 am - 06:00 pm
Thu09:00 am - 06:00 pm
Fri09:00 am - 06:00 pm
Sat09:00 am - 06:00 pm
SunClosed

Flipkart related photos (5671)

Flipkart Complaints & Reviews

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Flipkart — regarding refund or replace mobile redmi note 6 pro.

 harendrasinghrawat on Jan 17, 2019
Dear Sir/ Madam,

Ref: ORDER ID OD[protected]

On[protected] I bought a Redmi Note 6 mobile phone from you. I have discovered that the phone has the following problem.I IMMEADIATELY COMPLAINED ABOUT IT AND THEY WILL ASSURE ME TO DONT WORY SIR, YOU WII GET NEW MOBILE OR REFUND BEFORE 16 DEC 2019 BUT STILL NOW COULDNT.THEY WILL MAKE AN ARRANGEMENT OF REWFUND OR REPLCE IT.AFTER THAT YOUR TECH VIST TWO TIME AND REJECT IT .KINDLY TAKE NECESSY ACTION AND DO SOME THING ABOUT IT.

1. Greyish Spot on Screen.

The Consumer Rights Act / Sale...
Complaint comments  Read comments Complaint category Mobile Handsets

Flipkart — want to return a goods

 krishnendumukherjee on Jan 17, 2019
I want to return a REMOTE CONTROLLED HELICOPTER of item no LH-1802 because of its poor quality. I have received it 3 days before. On that day I have found the BLADES of it is very light in weight and even don't work properly. So I want to rerurn it and want to refund my money.
So I am requesting you please take it return as early as possible and refund my money....
Complaint comments  Read comments Complaint category Online Shopping

Flipkart — unable to open my flipkart account.

 Shabin Ibrahim on Jan 17, 2019
Respected sir,
Iam shabin.
My mail id iamshabinibrahim@gmail.com

Iam a regular customer of flipkart.
I buyed a lots of products for my personal use and some for my family members.
2 weeks back flipkart bloked my account.
They said iam a reseller.
I purchased products for reselling.
Sir, please check the types of products in my shopping bag.
I never purchased a item twice or never purchase a a item more than one quantity.
Then how i become a reseller.
Last month i purchase more items.
Because of that year...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Flipkart — flipkart details of address of following transaction id details

 priya1298 on Jan 17, 2019
Respected sir

We wish to inform you that, i want to details of address & mobile no,
Of following transaction details for file complaints.

Transaction id[protected]
My central bank cardit card no.[protected] mr. jothi

The above card cheating with unknown person.
Please send me address, mobile no, email id & other details for file complaints against this unknown persons...
Complaint comments  Read comments [1]Complaint category Other

Flipkart — return request rejected without verifying

 Niladri Koley on Jan 17, 2019
I hadd purchased Boat stone 700 Bluetooth speaker, (black). They have delivered a used product, which has seal broken, dented product and the colour of the product is also wrong. Now inwant to return the faulty product. But they have rejected the request without varifying it.The customer care executives are saying that there is technical issues repeatedly. Another thing I am uable to re submit the refund request again. I just don't wanna use the wrong product. I want my money back. Or else I will take mire serious steps....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Flipkart — marq, washing machine not working from the day I purchased.

 Hemantupadhyay on Jan 17, 2019
Hi team
Am facing issue on my marq machine from 25 Dec and I brought this product on 8 Dec 2018, its hardly 1month my machine is not working and as per technician there is some manufacturing issue for which part need to be replace to fix it. Am taking a follow up from past 21 days and Flipkart Smart customers care not able to resolve this as per policy if part is not available by 15jan 2019, then this product need to be replace with new product. But team was unable to fix it and also not able to replace it.
So I request you to please refund/replacement my money asap so that I can buy...
Complaint comments  Read comments [1]Complaint category Washing Machines

Flipkart — refund not received for order od114257317015687000 [Resolved]

 nitesh ranjan on Jan 17, 2019
I purchased a Water purifier from Flipkart on 26th Dec2018 with Order ID- OD[protected] for Rs 7649, payment done by my SBI debit card. Due to some manufacturing defect, i raised a return request on 29th january, the product got picked up from flipkart on 4th January 2019. Till now i didn't got my refund of money Rs 7649. I am following up with flipkart raised so many request, but they are only asking me to wait and they are not providing me any resolution nor refund of my money. Please look into this so that i can get my refund of my money. i requested flipkart to provide me EGV if there...
Complaint comments  Read comments Complaint category Online Shopping

Flipkart — ambrane power bank

 Aninika on Jan 17, 2019
It's been just two months, I bought an ambrane power bank having 10000 MaH, from a few days it is not working, the power bank is not recharging, when I put it in charge after few seconds the lights goes off and doesn't get on again.The gurantee is of one year so the product is under guarantee period.I request you to replace it or repair it.Please solve my query as soon as possible....
Complaint comments  Read comments Complaint category Computers & Accessories

Flipkart — cheated by flipkart lost money

 Jithin Kaimal on Jan 17, 2019
Ordered a wrangler skinny women blue Jeans costs ₹1348 from Flipkart on 4th Jan 2019 Orde ID : OD[protected] and recived on 6th Jan 2018 . The product came with out any MRP/price tags . Not sure the product is new. Also had a size fit issue . And need to return the product using thier Flipkart return policy . The return getting Rejected by saying Product missing MRP /Price tags . And unable to return the product . Contacted the customer support and they are not even helping to return the product . Got cheated by Flipkart...
Complaint comments  Read comments Complaint category Online Shopping

Flipkart — unable to login and money stuck

 Abhaysingh11 on Jan 17, 2019
R/Sir, Madam
My name is Abhay and I have a flipkart account. As I accept that I have returned a few products but without any warning flipkart blocked my account.I am requesting Flipkart customer care that please give me one more chance but they are not helping. I also send mails regarding this but no benefit. I have a gift voucher worth Rs. 12500+ either transfer this or unblock my id. as given below. I am unable to login in my account abhi2ndmay@gmail.com and Please resolve my issue and give me one more chance. It is my hardly earned money. Please help nd refund my money....
Complaint comments  Read comments Complaint category Online Shopping

Flipkart — flip blocked my account

 Seewan on Jan 17, 2019
Flipkart blocked my account as reason given high no of returns and they asked me to submit citizenship ID proof for verification, I sent ID proof many times but they are not responding.
I purchased a puma shoes Worth ₹1499 and ucb tshirt worth ₹549 which I have to return but I can't.
More than 100 coins stucked which worth ₹2000.
Flipkart cheated....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Flipkart — flipkart prize not yet been released

 Nikhil Ranjan Bhattacharjee on Jan 16, 2019
Sir, I got message over teliphone bearing mobile no.[protected] & message received from MD-FPKART Flipkart Pvt.Ltd.that I have win 2nd prize Flipkart on line Marketing organized Lucky Draw content after registration pay 2% Rs.13, 100/- and I can take Maruti Suzuki Swift Desire car or money Rs. 6, 50, 000/- as per instruction as above mobile no I also deposited Rs.24, 200/- at SBI, Tarapur, Silchar branch total amount deposited as above branch Rs.37, 300/- after deposited as above amount again as above no mobile bearer provided demand to deposit Rs.37, 300/- as State Bank not interested to release...
Complaint comments  Read comments Complaint category Other

Flipkart — I am not able to open my flipkart account.

 jayesh asudani on Jan 16, 2019
Sir, my name is jayesh assudani. My mobile number is [protected] and email id is jayeshassudani8@gmail.com
Sir i want to login my account but i can't. It shows login unsuccessful please try a minute. And i select a forget password enter otp and new password is shows unable to update your password.
Pls tell me and resolve my problem as soon as possible....
Complaint comments  Read comments Complaint category Business & Finances

Flipcart — used mobile delivered

 parimal1 on Jan 16, 2019
Reference to order id: od[protected] date 1.08.2018 redmi 4 (Gold, 64gb) was delivered to me on 2.08.2018. Due to problems of battery charges mi service center was contacted to resolve the problem. It is learnt from the service center that the mobile was activated on 20.12.2017. It is shocking to know that while the mobile was delivered on 2.08.2018 how it was activated on 20.12.2017 which is beyond the date of warranty period of 6 months. It is evident from the fact that an old mobile was delivered to me. Arrangement may immediately be made to replace the mobile set....
Complaint comments  Read comments Complaint category Online Shopping

Flipkart — product is missing and they also blocked my account

 sandeep337 on Jan 16, 2019
Respected sir/madam
I placed an order through www.flipkart.com. my order ID- OD[protected] After receivd my parcel I saw there was no product inside the box.Then I placed a return and refund request but flipkart cancelled the request.After cancelled my return request again i placed 3 times return request but every time flipkart cancelled it and block my flipkart account i called them and they told me that they provide me resolution and everytime they told me sorry and say u can file complaint against us and they also didnt provide me proper reason for blocking my they said u have placed...
Complaint comments  Read comments Complaint category Online Shopping

Flipkart — flipkart messaging me everyday

 Ranjith Kumar A on Jan 16, 2019
I have a complaint for flipkart
Details:- i am not ordered anything from flipkart but this last 3 months flipkart messaging me every day for repayment of 5350, voilating me, i don't have a flipkart account too, 5 months ago my mobile phone is missing nokia x3-02 touch i filed my mobile and sim card both missing, after i buyed missed old number duplicate sim after flipkart messaging me. Please solve my problem....
Complaint comments  Read comments Complaint category Unauthorized charges

Flipkart — flipkart delivering power bank but taking money for iphone

 hirakdyuti on Jan 16, 2019
Order id - od[protected]
I have ordered for iphone 6 32 gb gold variant, i made a payment through my axis bank debit card. The courrier partner ecomm express delivered the parcel and it was light weight so i got suspicious and asked sunil gupta from ecomm to open the parcel. He opened the parcel and i got the video recording of that. Sunil gupta also informed his office head sukhen bhattacharya about the matter.
But flipkart after number of mails and communication is silent. I also produced the video evidence and still they are silent. Their head officer confirmed about the...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Flipkart — asus zenfone max m1

 மணிகண்டன் பிள்ளை on Jan 16, 2019
Sir,
I bought a asus zenfone max m1 mobile from your flipkart. I like that mobile design but i recieved without that desing. Totally i never expected that type of desing. I requested replacement. But no one understand customer side query. I ll attached flipkart picture and recieved product picture. Please help to replace or refund my amount. Otherwise i ll go to approach necessary steps. How many times i request to replace or refund my amount?. If you not take any necessary action i ll go to consumer court.
For section 415/420 of ipc, section s. 463, s. 464, s, 468 ipc.
Thank...
Complaint comments  Read comments Complaint category Products & Services

Flipkart — return of a purchased product

 Mrinali44 on Jan 16, 2019
Dear sir
I brought a product with 30 days return policy. I was not available to handover the product to delivery person as i was out of town till 29th day. On 30th day when i tried to return the product through web, the return option wasn't available. Next day when i called the customer care they assured me the resolution now they are saying i cannot return the product. I have to bear the cost of the product unnecessarily when i couldn't even use the product because of fitting issues. The color of thw product is also different than that shown in the picture. It is very disappointing. Very...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Flipkart — return or replacement or refund issues for product issue.

 shivchandi on Jan 15, 2019
Dear sir,
I am shivchandi and your customer who purchased a hp pentium quard core 15q-bu009tu sl. No-cnd8068c0f from flipkart on 25/11/2018 and product is delivered on 09/12/2018 order id-od[protected] but product is difected and not sufficient ram sows as on purchased order and wi-fi not work also cab be more issues. I registered return or replacement request to flipkart with return option with in ten days and accepted also and show technician visit for solve the problem but not come any team so i re-registerd four times time to time return request id-[protected], id-[protected],...
Complaint comments  Read comments [1]Complaint category Laptops / Notebooks

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