[Resolved] Levi's — fake jeans | |
10 days after the date i brought a jeans from the levis store in agra, uttarpradesh was torn without any particular accident. When we took that jeans to the levi's store and requested them to replace it they refused.We even asked them to give us the email address of the official site of levi's but they gave us a email addresss whichwas of no use . We really trust levi's as it is a international company and never ever thought that they would cheat us like this. levi's is such a big company .its not a matter of money but we have lost all r trust on it. help us to solve r problem as soon as u can. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
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to,
customer service, levi's store
sir, this is to inform you that i bought a new jeans for my daughter from exclusive levi's store in front of sur sadan, agra
on date 22/12/2008 from agra. we have been a regular customer of levis store and never expected such kind of problems like tearing of jeans without any accident just bcoz of little stretching on right leg on sand dunes of jaisalmer, 5 days after purchasing.when we contacted the store manager we were not given any satisfying response.its highly disheartning and disappointing on behalf of levi store.
we want to know the following queries:1.whether the jeans sold is spurious, 2. is there any policy to get the defective jeans changed,
3.is levis really cared of their regular valued customers?
4.it is very shameful on part of store manager to deny of any action against this unexpectable incident with a branded jeans from levis
5, it is not the matter of changing the jeans but its a black spot on the reputation of world famous levis brand and disrespect shown to the obligation of their regular customers,
bill no:le-4051, particular:[protected] jeans:price 3600rs
:copy to khabardar channel:, cnbc awaaz to look into the problem
we hope for quick action
yours sincerely
dr nidhi agarwal
customer service, levi's store
sir, this is to inform you that i bought a new jeans for my daughter from exclusive levi's store in front of sur sadan, agra
on date 22/12/2008 from agra. we have been a regular customer of levis store and never expected such kind of problems like tearing of jeans without any accident just bcoz of little stretching on right leg on sand dunes of jaisalmer, 5 days after purchasing.when we contacted the store manager we were not given any satisfying response.its highly disheartning and disappointing on behalf of levi store.
we want to know the following queries:1.whether the jeans sold is spurious, 2. is there any policy to get the defective jeans changed,
3.is levis really cared of their regular valued customers?
4.it is very shameful on part of store manager to deny of any action against this unexpectable incident with a branded jeans from levis
5, it is not the matter of changing the jeans but its a black spot on the reputation of world famous levis brand and disrespect shown to the obligation of their regular customers,
bill no:le-4051, particular:[protected] jeans:price 3600rs
:copy to khabardar channel:, cnbc awaaz to look into the problem
we hope for quick action
yours sincerely
dr nidhi agarwal
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