Lic Health Plus — lic health plus policy rejected after one year of payment

I took a health plus policy from LIC for my father(57 age) 15,000/-and after one year i.e at the time of second installment payment the agent said that my father policy was regected and he adviced me that if I took(age 26) that policy on my name i will get a new policy from that date . so that i can be on safe side.
But now i received the bond NOT for that previous year date.I asked the Administrator Officer of my satellite center near to me he replied it is not possible.
So whom I need to blame .
"IS THERE ANY RIGHT FOR ME TO ASK lic TO SAY MY POLICY WHEN WILL BE ACCEPTED " . Is it really takes 1 year to accept / regect.
P.S: if there any possibility of changing the Agents name, as i am not satisfied with his services for my other policies also.
Note: i am not including the policy details bcz of not hurt any one.
but i need a solution for this delay and change the agents name(why should i benefit him if he is not serving my polices)