Life Insurance Corporation of India [LIC] Customer Care
Life Insurance Corporation of India
Customer satisfaction rating: 2%
Submit a Complaint
4528
COMPLAINTS

Life Insurance Corporation of India [LIC] Customer Care

Life Insurance Corporation of India

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Address
LIC Central Office, 2nd Floor, Jeevan Bima Marg
Mumbai
Mumbai City District
Maharashtra
India - 400021

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
440
down
235
up
149
down
88


Fax:
Fax:
+91 22 2288 4103  

Additional info
Central Zone
Bhopal: +91 75 5267 6254
Gwalior: +91 75 1244 8606
Indore: +91 73 1252 3513
Jabalpur: +91 76 1267 1079
Raipur: +91 77 1258 3062
Satna: +91 76 7222 8100
Shahdol: +91 76 5224 8469

Central Zone
Begusarai: +91 62 4324 5265
Berhampur: +91 68 0229 6390
Bhubaneswar: +91 67 4230 3140
Cuttack: +91 67 1230 7857
Hazaribagh: +91 65 4627 2611
Jamshedpur: +91 65 7232 0564
Patna: +91 61 2220 4067
Sambalpur: +91 66 3254 1388

Eastern Zone
Asansol: +91 34 1225 6012
Bongaigaon: +91 36 6422 8281
Guwahati: +91 36 1263 8404
Howrah: +91 33 2243 4614
Jalpaiguri: +91 35 6125 5443
Jorhat: +91 37 6236 1613
Kharagpur: +91 32 2225 3302
KMDO 1: +91 33 2212 6122
KMDO 2: +91 33 2397 0025
KSDO: +91 33 2334 2708
Silchar: +91 38 4224 1716

North Central Zone
Agra: +91 56 2252 5972
Aligarh: +91 57 1242 0066
Allahabad: +91 53 2240 1854
Bareilly: +91 58 1230 1712
Dehradun: +91 13 5266 8231
Faizabad: +91 52 7824 4261
Gorakhpur: +91 55 1223 0322
Haldwani: +91 59 4626 7886
Kanpur: +91 51 2236 8546
Lucknow: +91 52 2262 4214
Meerut: +91 12 1267 1201
Varanasi: +91 54 2245 4420

Northern Zone
Ajmer: +91 14 5266 1878
Amritsar: +91 18 3255 6658
Bikaner: +91 15 1222 5920
Chandigarh: +91 17 2278 4620
Delhi 1: +91 11 2884 4132
Delhi 2: +91 11 2882 2223
Delhi 3: +91 11 2885 5115
Jaipur 1: +91 14 1274 5834
Jaipur 2: +91 14 1271 3708
Jalandhar: +91 18 1245 9826
Jodhpur: +91 29 1265 7849
Karnal: +91 18 4226 6580
Ludhiana: +91 16 1252 1838
Rohtak: +91 12 6222 8328
Shimla: +91 17 7262 9212
Srinagar: +91 19 1247 5839
Udaipur: +91 29 4248 8581

South Central Zone
Bangalore 1: +91 80 2296 6515
Bangalore 2: +91 80 2296 6812
Belgaum: +91 83 1243 8808
Dharwad: +91 83 6244 1968
Hyderabad: +91 40 2342 0771
Kadapa: +91 85 6224 7017
Karimnagar: +91 87 8224 0597
Machilipatnam: +91 86 7222 3372
Mysore: +91 82 1249 5764
Nellore: +91 86 1232 3072
Raichur: +91 85 3223 2432
Rajahmundry: +91 88 3242 3832
Secunderabad: +91 40 2766 5039
Shimoga: +91 81 8225 1320
Udupi: +91 82 0253 6907
Vizag: +91 89 1253 3211
Warangal: +91 87 0257 9364

Southern Zone
Chennai 1: +91 44 2861 0353
Chennai 2: +91 44 2345 1551
Coimbatore: +91 42 2230 3503
Ernakulam: +91 48 4236 1938
Kottayam: +91 48 1258 0121, +91 48 1258 0102
Kozhikode: +91 49 5272 6006
Madurai: +91 45 2253 7778
Salem: +91 42 7241 1487
Thanjavur: +91 43 6223 3678
Tirunelveli: +91 46 2256 0860
Trivandrum: +91 47 1254 0932
Vellore: +91 41 6222 6718

Western Zone
Ahmedabad: +91 79 2551 1419
Amravati: +91 72 1255 1145
Aurangabad: +91 24 0232 9299
Bhavnagar: +91 27 8242 1963
Gandhinagar: +91 79 2323 8250
Goa: +91 83 2243 8418
Kolhapur: +91 23 1266 1135
Mumbai 1: +91 22 2202 8225, +91 22 6659 9066
Mumbai 2: +91 22 2401 0375, +91 22 3049 2020
Mumbai 3: +91 22 6781 9220
Mumbai 4: +91 22 6659 9233
Mumbai 5: +91 22 2626 7050
Nadiad: +91 26 8253 2134
Nagpur: +91 71 2254 6436
Nanded: +91 24 6222 1777
Nashik: +91 25 3231 7607
Pune1: +91 20 2551 2969
Pune 2: +91 20 2421 7638
Rajkot: +91 28 1248 3210
Satara: +91 21 6222 4708
Surat: +91 26 1280 1407
Thane: +91 22 2582 9702, +91 22 2582 7728
Vadodara: +91 26 5222 5188

View More Information...

Customer satisfaction rating
2%
Complaints
4528
Pending
0
Resolved
73
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon08:00 am - 08:00 pm
Tue08:00 am - 08:00 pm
Wed08:00 am - 08:00 pm
Thu08:00 am - 08:00 pm
Fri08:00 am - 08:00 pm
Sat10:00 am - 06:00 pm
SunClosed

Life Insurance Corporation of India [LIC] Complaints & Reviews

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Life Insurance Corporation Of India [LIC] — seeking refund of rs. 20457.16 for double payment made for a premium of lic-reg

 Md Masroor alam on May 21, 2019
I have paid my lic half yearly premium of rs.20457.16 on 03/05/2019 through lic portal by using internet banking. Since i had added the lic policy vide no.[protected] with my bank account no for aut pay mode. Since i had paid the amount of premium of rs.20457.16 but today i. E., 21/05/2019 an amount of rs.20457.16 was deducted from sbi account. Copy of the first receipt and second transaction details are scanned and attached for kind reference and requested the authority for refund the same at the earliest. My policy details and personal details are here under;
Policy no.[protected], mobile...
Complaint comments  Read comments Complaint category Insurance

Lic — seeking refund of rs. 20457.16 for double payment made for a premium of lic-reg

 Md Masroor alam on May 21, 2019
I am a policy holder of lic vide policy number[protected] with half yearly premium amount of rs.20007/-. I made premium installment of rs.20457.16 including cgst & sgst on 03/05/2019 (16:52:06) through online payment in lic portal and i got a digital receipt vide no. Pr[protected] through mail (Copy attached) and transaction no. 2468318. Whereas the second payment for the same policy no and for the same period i. E., 10/2018 to 05/2019 was debited from my account as i have added for auto payment mode with my state bank account with reference no. Ib54471549 dated 21.05.2019 and sbi reference...
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation Of India [LIC] — payment made twice of lic premium

 mchhabra on May 20, 2019
Hi, i would like to bring to your notice that i have paid lic premium twice (Rs.7777) one time on 10 may 2019 for lic policy no.[protected]. I paid the premium by cheque and transaction was successful. I also received the receipt. I have also scheduled the premium payment from hdfc credit card a/c that is also got triggered on 18may 2019 after online payment of lic premium. I spoke to hdfc customer care executive to cancel this transaction but they cannot cancel this transaction from their end. I also spoke to lic of india to do not claim this amount but lic of india have accepted the claim. I request...
Complaint comments  Read comments [2]Complaint category Insurance

Life Insurance Corporation Of India [LIC] — pan card remove from irda portal

 Nayan chakraborty1988 on May 18, 2019
Dear sir/ madam,
My name is nayan chakraborty, i had a lici agent code, which code was 0236449e. But i am unable to business log in last 3-4 years in that code. But my pan card status showing "inforce"in irda portal.
At this time i get a job offer, but i am unable to join this job due to pan card issue.

So i humble request to you kindly remove or terminate my pan number.

Pan no:amupc8467d
Contact no-[protected]
Mail [email protected]
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation Of India [LIC] — lx 0014870 pending for 20 months

 babybun90 on May 16, 2019
Danalakshmi raguraman. Monthlly amount 1776 is pending for 20 months. Life existing certificate duly signed as been received by lic on may 6. Policy no is lx. 0014870. Date of birth is 27.05.1942
Trustee. Hindustan petroeum. Mumbai. Kindly neft the amount directly to her ac at chennai since she as to undergo a very urgent medical surgery on 21 may. Bank details. Danlakshmi raguraman state bank of india. Sb ac [protected]. Adyar branch....
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation Of India [LIC] — wrong date of birth of member i d: 4013424615

 Joy Senapati on May 15, 2019
Sir,
I am a c m's club member agent of lic of india, silchar, my health card i d no [protected], that the date of birth in member i d card is wrongly
Printed, my date of birth is 01/03/1963 that u can verify in the attached
Agency status. Pl correct the dt of birth and upload the card as early as possible.

With thanks

Joy senapati...
Complaint comments  Read comments [2]Complaint category Insurance

Lic — lapse policies

 Kamalesh Nyamagoud on May 13, 2019
Hi sir good after noon sir
Actually i have around 5 to 6 policies in lic jamakhandi branch... For some problems i am unable to pay premium from last 2 years... Now i am ready to pay the premium. For that purpose i visited jamakhandi branch lic office but there no one responded correctly... I am a central government employee still they are treating me like... As a government employee i am facing lots of problems for renewation of policies what about a uneducated person conditions... I have bring all the documents still asking something... First of i am existing policy holder why they are asking...
Complaint comments  Read comments Complaint category Banks

Life Insurance Corporation Of India [LIC] — wrong disbursal of lic policy plan 165.

 surendren on May 11, 2019
I had opened plan 165, term 16 years on14/2/2009. The instalment initially was rs.510/-. Monthly. Later it was changed to qtly. Rs.1531/-. After retirement i shifted to kerala. I had paid the premium upto feb. 2019, and surrendered the certificate for re-imbursement after paying 120 months premium. The amount received after 10 years was rs.47744/-. Please do the needful....
Complaint comments  Read comments Complaint category Insurance

LIC Housing Finance Ltd — after approval and emi deduction loan amount not handed over

 Chan34 on May 10, 2019
Am Chandan Das loan application no-[protected]. I have applied home loan on Dec 2018 for the rs of 1925000/-.
Was got msg from lic HFL on 25 Jan 2019 my application approved again I was received msg from lic HFL on 30jan 2019 cheque was handed over bearing no-261531, 261532.so that I have paid all Tex and stamp duty to gov. On 6feb 2019 for registration. Till date nither getting any cheque nor anyone give me any reason why I am not getting cheque. Last 3 month I am suffering and some officer harassing me. 1 EMI also deducted from my bank account.

Kindly resolve the matter ASAP...
Complaint comments  Read comments [2]Complaint category Loans

Life Insurance Corporation Of India [LIC] — unclaimed by the customer

 Amar Hiremath on May 9, 2019
My lic policy no.[protected] and matured in march 2019. Hence i requested to claim in specific format at lic office, koppal (Karnataka) on 03/04/2019. But stil i have not received the amount. But when i enquired at koppal office, they told it is sent to a wrong address and the cheque has been encashed. Now the authorities are delaying in correcting their mistake and not acting as per the law.. Simply they are harassing us by wasting our energy, time and money... With hope of the needful you do.....
Complaint comments  Read comments [1]Complaint category Insurance

Lic — awaiting for money of surrender value amount of lic policy

 Dharmendrapal on May 8, 2019
Hi... I have surrendered my lic policy no[protected]... Have given all the documents duly filled along with cancelled cheque as asked by the santacruz west lic office on 15th april 2019.

As per the policy my surrendered value should have come into my account with 7 to 10 days.

As per my latest communication with their customer care... They have yet not processed/passed/raised for surrender of my policy to the concerned department.

Rgds,
Dharmendra pal...
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation Of India [LIC] — annuity payments.

 M.s. Venkatraghavan on May 7, 2019
My policy number is[protected]. I have submitted all my documents as demanded at branch level and zonal level. I gave my life certificate also. The same was confirmed at branch level was also confirmed at zonal level. But inspite of gollow up no action is taking place. Thus i contacted through the telephone. They confirmed that they will do the needful. Hope you will fo it at thr earliest....
Complaint comments  Read comments [1]Complaint category Insurance

Life Insurance Corporation Of India [LIC] — unsettlement of death claim

 Arup Jyoti Sahu on May 6, 2019
Dear sir/madam,
A policy (Policy no[protected] in the name of mother meena kumari sahu is not yet settled yet. Several times i visited lic office but they use to give several reasons. I have been running here and there. They told a official will visit our place for enquiry but its been more than 8 months no such official visited. I contacted jorhat (Sub division office of sibsagar) they told they have not received irr from dibrugarh. Again i visited dibrugarh lic office, they use to say they have not received any mail from jorhat division. Again i contacted jorhat division they use to say...
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation Of India [LIC] — delete/deactivate account

 rajeevmishra19 on May 5, 2019
Hi, when lic starts online services that time only respective person only get online a/c. Now i want to delete my wife's online account a/c and to be registered under my online a/c.

When trying to register her policy no under my user, it complaining the policy has already registered under another user and i am not able to delete or deactivate her policy / online account....
Complaint comments  Read comments [1]Complaint category Insurance

Lic — loan request

 vanrajrawat Raj Rawat on May 4, 2019
Sir i am requested for lic loan five to six time but yet not received any response from your customer care. Please clerify my request for loan and may provide help to submit online lic loan. I have done second time complain but there is no response from your side. Please tell how to proceed for online lic loan step by step and make me easy to apply online lic loan.
Thanking you...
Complaint comments  Read comments Complaint category Loans

Life Insurance Corporation Of India [LIC] — withdraw entire amount of superannuation

 fmas on May 3, 2019
I was working victor gaskets ltd, mahalunge, chakan, pune.
I completed service of 55years, and i retired on 1st jun, 2017.
Then i applied for pension under super annuation scheme.

I got amount of around rs. 2.20 lacs, as 1/3 annuity. But before sanctioning i was requesting for exact amount of pension, but i have not given exact amount of sa pension. But after lic has started depositing rs. 2280.00 per month.

Lic is keeping rs. 425000.00 with them and giving me only 2280.00, which is not acceptable to me.
Then i requested to stop pension and refund...
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation Of India [LIC] — lic hfl home loan principal partial payment

 KOMARAGIRI RAGHAVA RAO on May 2, 2019
It become difficult for employees to go to lic hfl branch to submit cheque
By other means submission is risky.

I don't understand why lic hfl not giving option to pay partial principle amount online from their website or any other means

It is convenient and good encouragement to pay loan back
All most other banks have this facility
What is the problem for such a big govt. Orgnization to give this facility...
Complaint comments  Read comments Complaint category Banks

Life Insurance Corporation Of India [LIC] — loan no. 11410093622 - interest rate is charging high without notification

 to_sanjoydutta on Apr 30, 2019
Hi,
I had applied a house loan of 5 lakh and got sanction of 4.5 lakh on december, 2005 with 7.5 floating interest rate against my mother property in dankuni, west bengal. Due to my busy work in india and abroad, i did not look into current interest rate. While looking into last month through internet, i observed that lic housing finance is charging 11.95% interest rate per annum. Don't we think that this is too much. All banks are charging now 8 to 9 percent whereas lic housing finance is charging 11.95 percent. I know that 8 to 9 percent interest can be charged only for new loan. But 11.95%...
Complaint comments  Read comments Complaint category Loans

Life Insurance Corporation Of India [LIC] — refund of money/ paid up policy number 591156557

 Sujit992 on Apr 28, 2019
I had a lic money back policy. Since i have not paid premium for long, i would like to take a refund of the paid up money. I had contacted lic branch in kolkata and the customer care executive says that the policy does not exist. What kind of cooperation is this?
Since, i have discontinued my policy number[protected]. I want the paid up money to be refunded to my account.
Please help urgently...
Complaint comments  Read comments Complaint category Insurance

Lic Housing — cancellation of lic hfl account due to non disbursement [Resolved]

 ssbrohit on Apr 28, 2019
I rohit kumar singh working in sashastra seema bal (Paramilitary force). I had applied for home loan at siliguri (W. B) in september 2017 at lic hfl. As of now, no amount has been disbursed by lic housing finance ltd to builder and 04 emi of rs 32, 0000/- (Approx) have been deducted from my account. I already have lodged complaint at national consumer forum and my complaint no is 1223118. Now, i don't want to go ahead with lic hfl, and also have been informed to lic hfl via call to manager of lic hfl mr. Barinder (Siliguri branch) and also via written complain to manager. I am following with lic...
Complaint comments  Read comments [1]Complaint category Loans

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