Life Insurance Corporation of India [LIC] Customer Care
Life Insurance Corporation of India
Customer satisfaction rating: 2%
Submit a Complaint
4435
COMPLAINTS

Life Insurance Corporation of India [LIC] Customer Care

Life Insurance Corporation of India

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Address
LIC Central Office, 2nd Floor, Jeevan Bima Marg
Mumbai
Mumbai City District
Maharashtra
India - 400021

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
434
down
228
up
148
down
85


Fax:
Fax:
+91 22 2288 4103  

Additional info
Central Zone
Bhopal: +91 75 5267 6254
Gwalior: +91 75 1244 8606
Indore: +91 73 1252 3513
Jabalpur: +91 76 1267 1079
Raipur: +91 77 1258 3062
Satna: +91 76 7222 8100
Shahdol: +91 76 5224 8469

Central Zone
Begusarai: +91 62 4324 5265
Berhampur: +91 68 0229 6390
Bhubaneswar: +91 67 4230 3140
Cuttack: +91 67 1230 7857
Hazaribagh: +91 65 4627 2611
Jamshedpur: +91 65 7232 0564
Patna: +91 61 2220 4067
Sambalpur: +91 66 3254 1388

Eastern Zone
Asansol: +91 34 1225 6012
Bongaigaon: +91 36 6422 8281
Guwahati: +91 36 1263 8404
Howrah: +91 33 2243 4614
Jalpaiguri: +91 35 6125 5443
Jorhat: +91 37 6236 1613
Kharagpur: +91 32 2225 3302
KMDO 1: +91 33 2212 6122
KMDO 2: +91 33 2397 0025
KSDO: +91 33 2334 2708
Silchar: +91 38 4224 1716

North Central Zone
Agra: +91 56 2252 5972
Aligarh: +91 57 1242 0066
Allahabad: +91 53 2240 1854
Bareilly: +91 58 1230 1712
Dehradun: +91 13 5266 8231
Faizabad: +91 52 7824 4261
Gorakhpur: +91 55 1223 0322
Haldwani: +91 59 4626 7886
Kanpur: +91 51 2236 8546
Lucknow: +91 52 2262 4214
Meerut: +91 12 1267 1201
Varanasi: +91 54 2245 4420

Northern Zone
Ajmer: +91 14 5266 1878
Amritsar: +91 18 3255 6658
Bikaner: +91 15 1222 5920
Chandigarh: +91 17 2278 4620
Delhi 1: +91 11 2884 4132
Delhi 2: +91 11 2882 2223
Delhi 3: +91 11 2885 5115
Jaipur 1: +91 14 1274 5834
Jaipur 2: +91 14 1271 3708
Jalandhar: +91 18 1245 9826
Jodhpur: +91 29 1265 7849
Karnal: +91 18 4226 6580
Ludhiana: +91 16 1252 1838
Rohtak: +91 12 6222 8328
Shimla: +91 17 7262 9212
Srinagar: +91 19 1247 5839
Udaipur: +91 29 4248 8581

South Central Zone
Bangalore 1: +91 80 2296 6515
Bangalore 2: +91 80 2296 6812
Belgaum: +91 83 1243 8808
Dharwad: +91 83 6244 1968
Hyderabad: +91 40 2342 0771
Kadapa: +91 85 6224 7017
Karimnagar: +91 87 8224 0597
Machilipatnam: +91 86 7222 3372
Mysore: +91 82 1249 5764
Nellore: +91 86 1232 3072
Raichur: +91 85 3223 2432
Rajahmundry: +91 88 3242 3832
Secunderabad: +91 40 2766 5039
Shimoga: +91 81 8225 1320
Udupi: +91 82 0253 6907
Vizag: +91 89 1253 3211
Warangal: +91 87 0257 9364

Southern Zone
Chennai 1: +91 44 2861 0353
Chennai 2: +91 44 2345 1551
Coimbatore: +91 42 2230 3503
Ernakulam: +91 48 4236 1938
Kottayam: +91 48 1258 0121, +91 48 1258 0102
Kozhikode: +91 49 5272 6006
Madurai: +91 45 2253 7778
Salem: +91 42 7241 1487
Thanjavur: +91 43 6223 3678
Tirunelveli: +91 46 2256 0860
Trivandrum: +91 47 1254 0932
Vellore: +91 41 6222 6718

Western Zone
Ahmedabad: +91 79 2551 1419
Amravati: +91 72 1255 1145
Aurangabad: +91 24 0232 9299
Bhavnagar: +91 27 8242 1963
Gandhinagar: +91 79 2323 8250
Goa: +91 83 2243 8418
Kolhapur: +91 23 1266 1135
Mumbai 1: +91 22 2202 8225, +91 22 6659 9066
Mumbai 2: +91 22 2401 0375, +91 22 3049 2020
Mumbai 3: +91 22 6781 9220
Mumbai 4: +91 22 6659 9233
Mumbai 5: +91 22 2626 7050
Nadiad: +91 26 8253 2134
Nagpur: +91 71 2254 6436
Nanded: +91 24 6222 1777
Nashik: +91 25 3231 7607
Pune1: +91 20 2551 2969
Pune 2: +91 20 2421 7638
Rajkot: +91 28 1248 3210
Satara: +91 21 6222 4708
Surat: +91 26 1280 1407
Thane: +91 22 2582 9702, +91 22 2582 7728
Vadodara: +91 26 5222 5188

View More Information...

Customer satisfaction rating
2%
Complaints
4435
Pending
0
Resolved
70
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon08:00 am - 08:00 pm
Tue08:00 am - 08:00 pm
Wed08:00 am - 08:00 pm
Thu08:00 am - 08:00 pm
Fri08:00 am - 08:00 pm
Sat10:00 am - 06:00 pm
SunClosed

Life Insurance Corporation of India [LIC] related photos (396)

Life Insurance Corporation of India [LIC] Complaints & Reviews

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Life Insurance Corporation Of India [LIC] — account not opens in customer portal with old user id

 naggadu on Feb 21, 2019
I A.NAGA SUBARAO with policy no[protected] and having account in lic customer portal. I forgot user Id to open my account.I requested to send User id and got user id through online to my mail and it not opens with old user id which is sent to my mail. I typed the user id ad it is. It says the the user id not matches our records.so please create and send a new user id to my e mail....
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation Of India [LIC] — not getting the pension from jeevan akshay policy

 Pradip Chaudhuri1957@gmail.com on Feb 20, 2019
Sir,
I am a policy holder of l. I. C. Jeevan akshay which has been matured on 16th november 2018 (16.11.2018).
I have receive the pension 16.12.2018 & 16.1.2019. But in the february i have not receive the said pension. I have visited the office several times but they did not take any action. How i get my pension say please. If you take quick action it helps me very much.
So i request you please do the needful & obliged.
Pradip chaudhuri
Policy no[protected]...
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation Of India [LIC] — complaint not redressed

 Sunikshit on Feb 15, 2019
Brief communication...
Our crm department of central office, mumbai vide his e-mail dated 08/05/2018 had replied that lics new customer portal is designed keeping in mind for the future provision of providing more and more online servicing options to the customer, including services with financial transaction [other than premium payment]. I can’t understand, how is it not possible to have more and more online services if major children are added in the account of father. If spouse, who is also major, then why not major children??? Accordingly it is set that the user account can be created...
Complaint comments  Read comments [1]Complaint category Insurance

Life Insurance Corporation Of India [LIC] — home loan lic hfl agent torture

 Nadira Anas on Feb 14, 2019
Dear concern,

I have taken a loan from LIC 2008, and I was paying 20k every month but due to jobless I was unable to pay 5 dues in 2016 but not consequent and then I am paying continuously last two years also paid extra 2 EMIs but the agents are torturing and very often they are visiting my home and torturing my elderly parents as i am staying in abroad . Even in l told them I will settle the balance dues in end of loan completion. Experts please advise .. much appreciated...
Complaint comments  Read comments [2]Complaint category Loans

Life Insurance Corporation Of India [LIC] — revise my interest rate.

 sai prakash sapur on Feb 14, 2019
I have been LIC customer since 2005, taken a home loan (my loan account #[protected] on a floating rate, promptly LIC revised my tenure & interest rate to higher (rate), when the interests went up & now, when the rate of interest has come down to 8% and i am still being charged @ 11.2%, .. When they can revise it to higher why not revise it to lower....
Complaint comments  Read comments Complaint category Loans

Life Insurance Corporation Of India [LIC] — non payment of annuity by cab bhubaneswar branch of lic

 Abbi_mn on Feb 13, 2019
To,
The branch manager,
Cab branch
Kharvel nagar
Bhubaneswar - 75100

Dear sir/madam,  
It is to bring to your kind notice that
1. I have the following policy opened on 28/12/2001 in my name in your cab branch
Policy no[protected] dated 28/12/2001 tbl 122-12 in the name of mirza nazam abbas 
2. As per provisions in the policy, rs 7453 is to be paid as annuity on 1st january every year to my registered bank accounts through neft.
3. Neft has been registered with lic for the said policy mentioned above and acknowledged...
Complaint comments  Read comments [4]Complaint category Insurance

Life Insurance Corporation Of India [LIC] — railway ticket booking - ticket or message not received but amount debited from my credit card account

 rejinramesh on Feb 12, 2019
I have not received railway eticket/pnr number after payment from my credit card.

The following otp has been received in my email-id (Credit card holder is vimala l. R) for the payment transaction and also i received a message in my mobile "[protected]" after completing the payment.

Message : "dear customer, inr 1170.48 was spent on your credit card xx6924 on 10-feb-19 at yatra.com."

Otp - "one time password for transaction on your axis bank card
Secure. Services@axisbank.com [secure. Services@axisbank.com]
Sent: sunday, february 10, 2019...
Complaint comments  Read comments [1]Complaint category Railways

Life Insurance Corporation Of India [LIC] — subject: reg. policy no. 720920069 own life (plan 122)

 Rama Priyan on Feb 11, 2019
With reference to above, i have taken the policy at lic of india bearing the following details:
Date of commencemt:[protected]
Plan 122e
Terms-17.
Vesting date:[protected]
Value of settlement as per bond – rs. 37, 820
Value received-rs. 34, 871 (Ref no. Ipp/617/annuityoption/122/0000006)

The amount of annuity mentioned in f. Option which i wanted to take is rs. 34, 871 (Without commutation) which was different from the endorsement in the policy bond i. E. Rs. 37, 820. This detail has been notified earlier to the concerned authorities by...
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation Of India [LIC] — quarterly annuity amount

 bkverma15 on Feb 11, 2019
I b, k, verma request to you that i am not getting any amount after 01/01/2018.what is the reason about same i am unable to understand.my annuity no.is 091Q[protected]. please look that matter as top most priority i needed that amount very much because i have resigned my service since a last 11 years. i shall be very grateful to you for solve my problem.if you nrequire any document please acknowledge me i will fulfill.
Thanks with best wishes .
B.K.Verma...
Complaint comments  Read comments [1]Complaint category Insurance

Life Insurance Corporation Of India [LIC] — the income rates are being increased even after repo rates are going down

 C LOKESH REDDY on Feb 9, 2019
I have taken home loan from lic hfl in 2018 feb at 8.5% and they increased it directly to 9.1% (A.6% increase which is very huge) at end of the 2018 and now in feb 2019 they again increased the interest rate to 9.2%.

And just a couple of days back rbi has decreased the repo rates. What the hell is this even after the repo rate decrease the company has increased the increased rate.

And sbi has decreased the rates just after the rbi announcement, and lic has increased.

I think it is better to move the home loan to sbi as atlease they care for their customers...
Complaint comments  Read comments [1]Complaint category Loans

Life Insurance Corporation Of India [LIC] — did not get paid premium receipt

 cp28284 on Feb 8, 2019
Respected sir, i have been paid my premium amount of 16513 on 7/02/2019 through debit card for the premium of lic due on 28/02/2019, the policy no. Is[protected]. But i did not get the premium payment reciept for this payment because of an error message, that process could not be completed please retry after sometime. However the amount of 16513 has been deducted from my account. So it is kindly requested to you please provide us the reciept of above mention payment on my email id. My email id is chandra28284@gmail.com....
Complaint comments  Read comments [5]Complaint category Health & Life Insurance

LIC HFL — interest rate increasing rapidly for existing customer

 Gan_B on Feb 8, 2019
I have taken home loan from lic hfl on may 2015. That time the interest was 10.5% for 2 year fix. After 2 year later they increase by 11.75%, while market rate was around 9%. After submitting mclr they came to 9 % in 2018. But i paid interest rate more than market rate. Now again they are increasing rapidly the interest rate. Last month it was 9.6 and this month i am looking it 9.7%.

I am thinking to switch loan to others.

Please give me suggestion...
Complaint comments  Read comments [1]Complaint category Loans

LICI — loan interest rs. 5000 has already been paid on 22.12.2018 but ask again for same loan interest.

 Sushil Kumar Biswas on Feb 7, 2019
I, Sushil Kumar Biswas of policy number[protected] have paid loan interest of Rs.5000 on 22.12.2018 through LIC apps and said amount (5000) is debited from my SBI account, Ref No. is PSBI[protected]IGAFAHKOX7. But LICI message me again for said amount (Rs.5000) as loan interest against policy number[protected]. To see this message I am very upset and anxious because l have already paid that amount. Please send me the receipt for above loan interest(Rs.5000 ) is paid by me on 22.12.2018. Why that amount again ask to me? Please do needful....
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation Of India [LIC] — not received the payment receipt

 Ramandeep1935 on Feb 7, 2019
Hi, i am ramandeep singh paid the 15/02/2019 premium on 7/05/2019 but not getting payment receipt please revert as soon as possible.
Payment information
Payment id pur[protected]
Lic order number 22965909
Payment date and time[protected]:48:57
Payment through credit / debit cards
Payment amount (Rs.) 29675.00...
Complaint comments  Read comments Complaint category Universities

Life Insurance Corporation Of India [LIC] — login problem in agent portal

 ibrahimmundra on Feb 7, 2019
Sir my lic agent portal empowerment was not opening from last 2 weeks above... I am facing great risk... I am unable to answer my policy holders about their policy due date and amount... When i open my my lic agent portal id it was showing error an error has occurred:

Failed to compile jsp /login/disabledmerchant. Jsp
Disabledmerchant. Jsp:18:13: this tag is not recognized.

^ — ^
Disabledmerchant. Jsp:18:13: this tag is not recognized.

^ — ^
So sir plz help me and rectify my problem... My agent code is 15437 and my portal id is...
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation Of India [LIC] — worst people in the bank

 bhmora on Feb 7, 2019
Lichfl is looting the money from the public and doing nothing, not of the executive will pick up the call no matter what the condition is, thereoffice reaching time is 9:30 am but these people arrive to office after 11 am

They speak rudely, i am regretting my decision to had a loan with lichfl

Rbi has reduced the rate of interest and lichfl has increased my rate of interest

To my utter disbelief they are giving loan on lesser interest to the new costumers rather giving discount to their own customers,

Forget customer care, they dont...
Complaint comments  Read comments Complaint category Loans

Life Insurance Corporation Of India [LIC] — for regarding transaction

 Muditkamal Talwar on Feb 6, 2019
Sir i have lic policy no[protected] and i today ie 06/02/2019. At about 10.30am i transferred my premium of rs4423. As a renewal amount of my policy from lic direct pay on line through my wallet phone pay and my transaction is successful but u have not updated my policy amount. And no message or mail has been send for my amount confermation. So please see to it
I shall be very much obliged...
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation Of India [LIC] — p & g s annuity (# 011y1111061795)

 rm2706 on Feb 6, 2019
Annuity # 011y[protected]

Did not receive my pension of rs 8579.00 till date since 2014 (5 years).

My bank account changed from hsbc to hdfc early 2014.
Informed to them through registered ad letter along with the cancelled cheque of new account as per procedure.

I want all my arrears along with interest included as the payment is held up for no fault of mine. I have written several emails on bo_g103annuity@licindia.com but haven't received any response or reply....
Complaint comments  Read comments Complaint category Insurance

Lic — renewal premium receipt

 Balbir kaur bhatia on Feb 5, 2019
Sir, i (Balbir kaur bhatia) does not recieve renewel premium receipt of policy no.[protected] amount of rs.6005/- which is due on 23/02/2019 transaction date: 05/02/2019 paid through online lic pay direct aap... Payment was debited imideately at the same time...

Please provide renewel receipt on my email id : mandeep297@gmail.com

Please solve my complaint imediately......
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation Of India [LIC] — I forgot my username and password

 Gayatri Narayana Rao Vaka on Feb 4, 2019
I forgot my username and password. I tried in LIC app to reset them but even though I entered correct details of my policy number, premium amount without tax and dob details it's failed to reset the I'd and password.so how to reset my I'd and password please send an email of user ID and password details to my mail.
My mail is vgnr1121967@gmail.com...
Complaint comments  Read comments Complaint category Insurance

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