Life Insurance Corporation of India [LIC] Customer Care
Life Insurance Corporation of India
Customer satisfaction rating: 1%
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4649
COMPLAINTS

Life Insurance Corporation of India [LIC] Customer Care

Life Insurance Corporation of India

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Address
LIC Central Office, 2nd Floor, Jeevan Bima Marg
Mumbai
Mumbai City District
Maharashtra
India - 400021

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
377
down
200
up
131
down
74


Fax:
Fax:
+91 22 2288 4103  

Additional info
Central Zone
Bhopal: +91 75 5267 6254
Gwalior: +91 75 1244 8606
Indore: +91 73 1252 3513
Jabalpur: +91 76 1267 1079
Raipur: +91 77 1258 3062
Satna: +91 76 7222 8100
Shahdol: +91 76 5224 8469

Central Zone
Begusarai: +91 62 4324 5265
Berhampur: +91 68 0229 6390
Bhubaneswar: +91 67 4230 3140
Cuttack: +91 67 1230 7857
Hazaribagh: +91 65 4627 2611
Jamshedpur: +91 65 7232 0564
Patna: +91 61 2220 4067
Sambalpur: +91 66 3254 1388

Eastern Zone
Asansol: +91 34 1225 6012
Bongaigaon: +91 36 6422 8281
Guwahati: +91 36 1263 8404
Howrah: +91 33 2243 4614
Jalpaiguri: +91 35 6125 5443
Jorhat: +91 37 6236 1613
Kharagpur: +91 32 2225 3302
KMDO 1: +91 33 2212 6122
KMDO 2: +91 33 2397 0025
KSDO: +91 33 2334 2708
Silchar: +91 38 4224 1716

North Central Zone
Agra: +91 56 2252 5972
Aligarh: +91 57 1242 0066
Allahabad: +91 53 2240 1854
Bareilly: +91 58 1230 1712
Dehradun: +91 13 5266 8231
Faizabad: +91 52 7824 4261
Gorakhpur: +91 55 1223 0322
Haldwani: +91 59 4626 7886
Kanpur: +91 51 2236 8546
Lucknow: +91 52 2262 4214
Meerut: +91 12 1267 1201
Varanasi: +91 54 2245 4420

Northern Zone
Ajmer: +91 14 5266 1878
Amritsar: +91 18 3255 6658
Bikaner: +91 15 1222 5920
Chandigarh: +91 17 2278 4620
Delhi 1: +91 11 2884 4132
Delhi 2: +91 11 2882 2223
Delhi 3: +91 11 2885 5115
Jaipur 1: +91 14 1274 5834
Jaipur 2: +91 14 1271 3708
Jalandhar: +91 18 1245 9826
Jodhpur: +91 29 1265 7849
Karnal: +91 18 4226 6580
Ludhiana: +91 16 1252 1838
Rohtak: +91 12 6222 8328
Shimla: +91 17 7262 9212
Srinagar: +91 19 1247 5839
Udaipur: +91 29 4248 8581

South Central Zone
Bangalore 1: +91 80 2296 6515
Bangalore 2: +91 80 2296 6812
Belgaum: +91 83 1243 8808
Dharwad: +91 83 6244 1968
Hyderabad: +91 40 2342 0771
Kadapa: +91 85 6224 7017
Karimnagar: +91 87 8224 0597
Machilipatnam: +91 86 7222 3372
Mysore: +91 82 1249 5764
Nellore: +91 86 1232 3072
Raichur: +91 85 3223 2432
Rajahmundry: +91 88 3242 3832
Secunderabad: +91 40 2766 5039
Shimoga: +91 81 8225 1320
Udupi: +91 82 0253 6907
Vizag: +91 89 1253 3211
Warangal: +91 87 0257 9364

Southern Zone
Chennai 1: +91 44 2861 0353
Chennai 2: +91 44 2345 1551
Coimbatore: +91 42 2230 3503
Ernakulam: +91 48 4236 1938
Kottayam: +91 48 1258 0121, +91 48 1258 0102
Kozhikode: +91 49 5272 6006
Madurai: +91 45 2253 7778
Salem: +91 42 7241 1487
Thanjavur: +91 43 6223 3678
Tirunelveli: +91 46 2256 0860
Trivandrum: +91 47 1254 0932
Vellore: +91 41 6222 6718

Western Zone
Ahmedabad: +91 79 2551 1419
Amravati: +91 72 1255 1145
Aurangabad: +91 24 0232 9299
Bhavnagar: +91 27 8242 1963
Gandhinagar: +91 79 2323 8250
Goa: +91 83 2243 8418
Kolhapur: +91 23 1266 1135
Mumbai 1: +91 22 2202 8225, +91 22 6659 9066
Mumbai 2: +91 22 2401 0375, +91 22 3049 2020
Mumbai 3: +91 22 6781 9220
Mumbai 4: +91 22 6659 9233
Mumbai 5: +91 22 2626 7050
Nadiad: +91 26 8253 2134
Nagpur: +91 71 2254 6436
Nanded: +91 24 6222 1777
Nashik: +91 25 3231 7607
Pune1: +91 20 2551 2969
Pune 2: +91 20 2421 7638
Rajkot: +91 28 1248 3210
Satara: +91 21 6222 4708
Surat: +91 26 1280 1407
Thane: +91 22 2582 9702, +91 22 2582 7728
Vadodara: +91 26 5222 5188

View More Information...

Customer satisfaction rating
1%
Complaints
4649
Pending
0
Resolved
60
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon08:00 am - 08:00 pm
Tue08:00 am - 08:00 pm
Wed08:00 am - 08:00 pm
Thu08:00 am - 08:00 pm
Fri08:00 am - 08:00 pm
Sat10:00 am - 06:00 pm
SunClosed

Life Insurance Corporation of India [LIC] related photos (363)

Life Insurance Corporation of India [LIC] Complaints & Reviews

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Life Insurance Corporation Of India [LIC] — unnoticed seizure of pension under policy # 320198 in respect of sh mathura mohan neogi

 mamone on Jun 24, 2018
Annuitant's Name MATHURA MOHAN NEOGI
Annuity Number # 011Q[protected],
Pollicy Number # 320198
Date of Vesting of Annuity 31/12/2010
Annuitant's Bank Name Allahabad Bank
Annuitant's Bank A/C No. # [protected]
Annuitant's Bank MICR CODE[protected]/
Annuitant's Bank IFSC CODE ALLA0211836
Respected Sir / Madam, I used to get an amount of Rs 3258/- per quarter since I retired from Air India on 31/12/2010 onward. Suddenly, I watched that the said amount been stopped crediting to my policy mentioned SB Account from January 2017 onward by LICI's good...
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation Of India [LIC] — alert to income tax dept on surrender of policy

 Jaweed Gaya on Jun 24, 2018
I am a NRI who has invested in future plus policy in 2005 for 10 year term with an annual premium of INR 1 lac every year up till 2014. Subsequently, in 2015 I surrender the policy as i was not interested in converting it into annuity and surrender value was received in my NRO account. However, LIC of India alerted Income Tax Dept about surrender of policy and payment of proceed but provided them with incomplete information, due to which they have raised a query on me. They have failed to inform about the details of premium paid and source of funds for premium, leading to a notice being issued in...
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation Of India [LIC] — non payment of matured life policy no 415864076

 shyamal@123 on Jun 23, 2018
I submitted my claim on 27/03/2018 (received acknowledgement ) against matured date 28/03/2018. The authority informed / acknowledged through S.M.S. on 05/04/2018 and assured for payment shortly. They further sent a letter for acknowledgment of bank details of my SB a/c dt. 28/03/2018 which was received on 05/05/2018. still payment is due.
I am an 54 years woman with cardiac desease waited for matured payment to meet my financial commitment but in vain....
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation Of India [LIC] — lic health insurance policy(ulip) surrender value claim

 vijay kumar jha allahabad on Jun 23, 2018
Subject : My surrender value has not been credited in my account for 21
days.
Reference : Policy No.[protected]
Table No. 901 (Health Plus)

With all due respect, I had surrendered my Health Plus policy (901) which is[protected] on 1st June, 2018 due to some financial requirements, but I got nothing so far during the past three weeks in this much crucial time.
I had Complaint in LIC Branch Office, Divisional Office, Zonal Office & Central Office but there was no response.
Kindly take a strict action against LIC of India for this matter.
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation Of India [LIC] — premium amount deducted but still payment receipt not received

 Sanny412 on Jun 20, 2018
Hi,

Please check below policy number where payment already done but still payment receipt not received

I have paid lic insurance premium online through sbi net banking. Money has been deducted from my account but i did not receive e-receipt of this payment. Details of the payment are given below:

Payment ID: NSBI[protected]
LIC Order Number: 4991246
Payment Date and Time:[protected]:35:31
Payment Through: SBI NetBanking
Payment Amount(Rs.): 2426.00...
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation Of India [LIC] — not received montly annuity rs.5415 my annuity number 091m0225064278 purchase pricers.930994

 Rusi Shroff on Jun 16, 2018
Sir i have not received my annuity rs.5415 from march 2018 till today.
My name. Rusi pherozeshaw shroff. I am a senior citizen.
Age 74 years.
My savings account is with icici bank free press house
I have also sent my living certificate to you stating that i am alive.
I was also informed on phone that the system must have crashed.
Three months have passed but there are no results and i have not received my monthly annuity.
Kindly expedite as my bread and butter depends on my annuity.
Ref p&gs/
Address: k. 13, cusrow baug, 2nd floor, fort,...
Complaint comments  Read comments Complaint category Products & Services

Life Insurance Corporation Of India [LIC] — non receipt of half yearly pension amount by ecs

 prabhashn70 on Jun 14, 2018
I used to get the half yearly pension amount of rs 1231.00 by ecs to my andhra bank savings bank account. The date of ecs are 1st june and 1st december every year. The last ecs received was on[protected]. But the ecs due for[protected] is not received till date.

Request you to look into this issue and credit the amount to my above bank account no....
Complaint comments  Read comments Complaint category Health & Life Insurance

Lic Of India — 3rd class poor service

 iqcorg on Jun 14, 2018
From: indian quality centre [mailto:iqcorg@yahoo.co.in]
Sent: tuesday, june 12, 2018 6:14 pm
To: bo_116; customer zone delhi do ii
Subject: non reciept of payment since 9/1/2018

To,
The branch manager
Lic asaf ali road

Sir, non receipt of payment ref 116 claims /survival/
Policy no:[protected] &[protected] dated 9/1/2018
The bank account details were already submitted ph 2017/010522/05 since then we are running behind your branch.

Mahendra agarwal
&
Suman agarwal
A-49 preet vihar,...
Complaint comments  Read comments [1]Complaint category Insurance

Life Insurance Corporation Of India [LIC] — non receipt of annuity from 10/2015 to 10/2017 under policy no. 865394462 of sumitra vasantlal jariwala.

 Pranav Jariwala on Jun 14, 2018
From:- sumitra v. Jariwala
B/70, pushpanagar soc;
Udhna, surat. 394210.
Date:- 14/06/2018

To:- lic of india
Head office

Reg:- non receipt of annuity from 10/2015 to 10/2017 under policy no.[protected]
Of sumitra vasantlal jariwala.

Respected sir,

With reference to the above policy no.[protected], i would like to lodge complaint for non receipt for annuity/pension since 10/2015 annuity amt. 7000/- per year. I have already submitted my existing certificate duly signed & verified with my bank details...
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation Of India [LIC] — lic premium certificate for it return

 Beroyah on Jun 14, 2018
Sir,
My lic policy no.[protected]. I need the statement or premium paid certificate for last income tax year 2017, april to 2018, march urgently for it return. I tried to get it through my lic agent. But he told..."your age verification is not completed in the date given by the company. It was too late. So, we can't get the statement for this year". I was fully discouraged. So, sir, kindly take necessary arrangements to get it as early as possible. After you get this statement or premium paid certificate, kindly mail it to my email id-"danydhaya@gmail.com"
Thank you so much for your...
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation Of India [LIC] — revive my policy

 Pyla Ramcharan on Jun 13, 2018
Kakinada, dt.[protected].
To
The grievance redresser officer,
Lic divisional office,
Rajahmundry,
E. G. District.

Respected sir,
Sub:- pyla. Srinivasa rao pc 2185 of 3rd battalion apsp, kakinada – crediting of recovered lic
Premium amounts to my policy no.[protected] – request – submission of regarding.

Ref:- 1) letter rc. No.158/p6/2017, dated 27.07.2017 of commandant, 3rd bn, apsp, kakinada.
2) my representation dated 02.05.2018 addressed to the senior divisional manager, lic
Divisional...
Complaint comments  Read comments [1]Complaint category Police

Life Insurance Corporation Of India [LIC] — unable to make online payments

 Gmail User on Jun 13, 2018
Hello - This is a repeated concern raised by many customers about the new portal which is very slow and just doesn't refresh the page. It keeps rotating/processing with the message "Please Wait".. for ever and ever and then displays a message that session is expired.
why are these features made available online when you / your vendor don't have the capability to build a proper site. This is an issue since the launch of new portal and its still not addressed or resolved !...
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation Of India [LIC] — annuity no : 091m0223031147 / annuity not received from march-2018

 Jagadeesh J Shenoy on Jun 11, 2018
Sub : annuity amount payable from[protected] for annuity no : 091m[protected]

I wish to inform you that i have not been receiving the credit for the annuity amount of rs. 1089 (One thousand and eighty nine) for the above mentioned annuity. I herewith request you to look into this and expedite the same at the earliest. I am also attaching copies of my aadhar and pan....
Complaint comments  Read comments Complaint category Insurance

Licindia — premium amount debited from bank a/c but shown that payment failed

 Bijay Patra on Jun 11, 2018
In licindia .in, during online payment of LIC Premium of my policy No[protected], A sum of amount Rs.15256.83 debited from my Bank A/C . The page shown that payment/transaction failed. No receipt received yet . Kindly suggest me How i can get my LIC receipt or get refund of amount Rs. 15256.83.
Date of transanction : 11.06.2018
Website : www.licindia.in
Transanction type : via debit card(PNB) powered by Billdesk....
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation Of India [LIC] — policy recover request

 ameet1968 on Jun 11, 2018
Dear sir,
I have lost my two policies due to those have been burned and i do not have any records such as policy no. Etc. But those were almost matured. So my request to you please re issue the policy certificates. My details are given below: name of branch from where it was been issued. Naihati branch, 24 parganas (N) name:amit jyoti banerjee father's name:late kalidas banerjee permanent address;48, ram sita lane, po. Halisahar, dist.24parganas (North) pin-743134. W. B. Nominee:manju banerjee please re issue the same and send them to my present address i. E. P-39. Green view, kolkata-7000084,...
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation Of India [LIC] — non receipt of annuity of rs.428 per month since january 2017 reg

 prakashsahoo on Jun 10, 2018
Sir,
I sri basudev das was receiving rs.428 per month as annuity against the annuity no. P&gs/gsca/058m[protected]/31086 since my retirement year 2005. But from the month of january 2017 there has been no deposit of the above said monthly amount, in my savings bank account no. [protected] of odisha gramya bank, dhenkanal. Kindly make necessary arrangement for payment of the same....
Complaint comments  Read comments [2]Complaint category Insurance

Life Insurance Corporation Of India [LIC] — non receipt of annuity for policy no: 104351

 Sukamal Bhattacharya on Jun 9, 2018
Against the above policy, i have not received annuity payment for apr 18 and may 18. I have submitted “existence certificate” to lic duly attested by a competent authority during 1st week of apr 18 along with an instruction to send payments to idbi bank, pitampura to my a/c as ecs. I have sent several reminder mails to lic p & gs deptt, new delhi on this subject. However, did not receive any response from them yet....
Complaint comments  Read comments [1]Complaint category Insurance

Life Insurance Corporation Of India [LIC] — pay receipt

 Vishnu Aatla on Jun 8, 2018
Sir,
My name is aatla vishnu. I am generally pay my lic policies through online. This month premium is pay through online . But I have not receive any pay receipt on my mail.policy details are below.
Policy numer:[protected]
Name :Aatla Hemanipriya
D/O Aatla vishnu
Renewal date: june
Paying date:03/06/18
So, please solve my complaint and sent my pay receipt..
Thank you...
Complaint comments  Read comments [1]Complaint category Insurance

Life Insurance Corporation Of India [LIC] — not getting response from agent regarding term policy status.

 pratik1708 on Jun 7, 2018
Dear sir/madam,

My name is pratik jagannath kadam and i was interested to get term insurance of 50 lacs from lic through an lic agent whose name is arun shirsate.

I have already given a cheque to agent for half yearly installment.

Amount has been deducted in dec 2015.

Since 2 years 6 months, i was waiting very positively for the policy. Due to casual and irresponsible attitude of mr. Arun shirsate (Lic agent), i have gone through a medical check up multiple times (3 times).

But still not getting any information regarding...
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation Of India [LIC] — non receipt of original bonds

 pksharma_1976@yahoo.co.in on Jun 6, 2018
Reference : Policies no.[protected] to 856, 859, 861 to 865 (11 Policies) in the name of Pawan Sharma for annual premium of Rs. 39, 284/-

Dear Sir,

With Regards to the above, your good self is hereby informed that I have purchased the above referenced ( 11 nos.) policies in 2011. And I am also paying the annual premium of Rs.39, 284/- on regular basis since 2011. And inspite of that I have not yet received my original bonds from your office. I have so many times chased your agent Mr. Mukesh Manik to get these policies from your office, but every time I have got only...
Complaint comments  Read comments Complaint category Insurance

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