Life Insurance Corporation of India [LIC] Customer Care
Life Insurance Corporation of India
Customer satisfaction rating: 1%
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3613
COMPLAINTS

Life Insurance Corporation of India [LIC] Customer Care

Life Insurance Corporation of India

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Address
LIC Central Office, 2nd Floor, Jeevan Bima Marg
Mumbai
Mumbai City District
Maharashtra
India - 400021

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
145
82


Fax:
Fax:
+91 22 2288 4103

Additional info
Central Zone
Bhopal: +91 75 5267 6254
Gwalior: +91 75 1244 8606
Indore: +91 73 1252 3513
Jabalpur: +91 76 1267 1079
Raipur: +91 77 1258 3062
Satna: +91 76 7222 8100
Shahdol: +91 76 5224 8469

Central Zone
Begusarai: +91 62 4324 5265
Berhampur: +91 68 0229 6390
Bhubaneswar: +91 67 4230 3140
Cuttack: +91 67 1230 7857
Hazaribagh: +91 65 4627 2611
Jamshedpur: +91 65 7232 0564
Patna: +91 61 2220 4067
Sambalpur: +91 66 3254 1388

Eastern Zone
Asansol: +91 34 1225 6012
Bongaigaon: +91 36 6422 8281
Guwahati: +91 36 1263 8404
Howrah: +91 33 2243 4614
Jalpaiguri: +91 35 6125 5443
Jorhat: +91 37 6236 1613
Kharagpur: +91 32 2225 3302
KMDO 1: +91 33 2212 6122
KMDO 2: +91 33 2397 0025
KSDO: +91 33 2334 2708
Silchar: +91 38 4224 1716

North Central Zone
Agra: +91 56 2252 5972
Aligarh: +91 57 1242 0066
Allahabad: +91 53 2240 1854
Bareilly: +91 58 1230 1712
Dehradun: +91 13 5266 8231
Faizabad: +91 52 7824 4261
Gorakhpur: +91 55 1223 0322
Haldwani: +91 59 4626 7886
Kanpur: +91 51 2236 8546
Lucknow: +91 52 2262 4214
Meerut: +91 12 1267 1201
Varanasi: +91 54 2245 4420

Northern Zone
Ajmer: +91 14 5266 1878
Amritsar: +91 18 3255 6658
Bikaner: +91 15 1222 5920
Chandigarh: +91 17 2278 4620
Delhi 1: +91 11 2884 4132
Delhi 2: +91 11 2882 2223
Delhi 3: +91 11 2885 5115
Jaipur 1: +91 14 1274 5834
Jaipur 2: +91 14 1271 3708
Jalandhar: +91 18 1245 9826
Jodhpur: +91 29 1265 7849
Karnal: +91 18 4226 6580
Ludhiana: +91 16 1252 1838
Rohtak: +91 12 6222 8328
Shimla: +91 17 7262 9212
Srinagar: +91 19 1247 5839
Udaipur: +91 29 4248 8581

South Central Zone
Bangalore 1: +91 80 2296 6515
Bangalore 2: +91 80 2296 6812
Belgaum: +91 83 1243 8808
Dharwad: +91 83 6244 1968
Hyderabad: +91 40 2342 0771
Kadapa: +91 85 6224 7017
Karimnagar: +91 87 8224 0597
Machilipatnam: +91 86 7222 3372
Mysore: +91 82 1249 5764
Nellore: +91 86 1232 3072
Raichur: +91 85 3223 2432
Rajahmundry: +91 88 3242 3832
Secunderabad: +91 40 2766 5039
Shimoga: +91 81 8225 1320
Udupi: +91 82 0253 6907
Vizag: +91 89 1253 3211
Warangal: +91 87 0257 9364

Southern Zone
Chennai 1: +91 44 2861 0353
Chennai 2: +91 44 2345 1551
Coimbatore: +91 42 2230 3503
Ernakulam: +91 48 4236 1938
Kottayam: +91 48 1258 0121, +91 48 1258 0102
Kozhikode: +91 49 5272 6006
Madurai: +91 45 2253 7778
Salem: +91 42 7241 1487
Thanjavur: +91 43 6223 3678
Tirunelveli: +91 46 2256 0860
Trivandrum: +91 47 1254 0932
Vellore: +91 41 6222 6718

Western Zone
Ahmedabad: +91 79 2551 1419
Amravati: +91 72 1255 1145
Aurangabad: +91 24 0232 9299
Bhavnagar: +91 27 8242 1963
Gandhinagar: +91 79 2323 8250
Goa: +91 83 2243 8418
Kolhapur: +91 23 1266 1135
Mumbai 1: +91 22 2202 8225, +91 22 6659 9066
Mumbai 2: +91 22 2401 0375, +91 22 3049 2020
Mumbai 3: +91 22 6781 9220
Mumbai 4: +91 22 6659 9233
Mumbai 5: +91 22 2626 7050
Nadiad: +91 26 8253 2134
Nagpur: +91 71 2254 6436
Nanded: +91 24 6222 1777
Nashik: +91 25 3231 7607
Pune1: +91 20 2551 2969
Pune 2: +91 20 2421 7638
Rajkot: +91 28 1248 3210
Satara: +91 21 6222 4708
Surat: +91 26 1280 1407
Thane: +91 22 2582 9702, +91 22 2582 7728
Vadodara: +91 26 5222 5188

View More Information...

Customer satisfaction rating
1%
Complaints
3613
Pending
0
Resolved
33
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon08:00 am - 08:00 pm
Tue08:00 am - 08:00 pm
Wed08:00 am - 08:00 pm
Thu08:00 am - 08:00 pm
Fri08:00 am - 08:00 pm
Sat10:00 am - 06:00 pm
SunClosed

Life Insurance Corporation of India [LIC] related photos (213)

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Life Insurance Corporation of India [LIC] Customer Care related pictures (213)

Life Insurance Corporation of India [LIC] Complaints & Reviews

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Life Insurance Corporation Of India [LIC] — Policy no.112577091

 ravendra garg on Jan 17, 2017
The said is falling due for maturity on 15.2.2017. However, so far no intimation has been received from the company in that regard. I am still awaiting to receive the option form and other information. I sent an email also to branch unit 11 J on 12.1.2017, visited the branch on 16.12017 and again sent an e-mail on 17.1.2017. However, the attitude of the branch is so callous that no reply is given. Telephone nos. 23310196, 28844213 are also not available despite repeated tries. No one is willing to share their mobile nos. also although they are officially given. Very sorry state of affairs.
Request...
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation Of India [LIC] — Not received credit from December 2016 onwards for my Annuity LIC Policy

 Juliet Pinto Venukrishnan on Jan 17, 2017
My name is Mrs Juliet Pinto Venukrishnan and I have been receiving
a monthly credit of Rs. 4, 117/- into my NRO account in Canara Bank,
Santacruz East, Vakola Branch, Mumbai-400 055 with effect from
December 2015. I was getting the credit every month until
November 2016.

The credit has stopped with effect from
December 2016, may I know why?

Would appreciate your immediate help in this regard.

Thanking you very much,

Sincerely,
Mrs Juliet Pinto Venukrishnan...
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation Of India [LIC] — Online payment confirmation not recieved

 satishshetty266@gmail.com on Jan 15, 2017
Its really saddens me that I have taken LIC policy. No premium payment intimation has been received though amount deducted from my account. they send regular intimation about premium payment to be done but not send any intimation about the overall amount that has got accrued. My policy number is 904615395. its an endowment policy date of commencement is 28/12/2001. Paid my premium on regular period without any delay still not happy with the service as the broker from whom I had taken the policy does not even tries to contact me after he sold the policy though he is available. I hope my complaint...
Complaint comments  Read comments [2]Complaint category Products & Services

LIC — Regarding cashback on 10% of lic premium payment with e-wallet

 Gauti Sanju on Jan 15, 2017
Dear Sir,

I want to say that i have paid lic policy through e-wallet but what
arun jaitely sir said that those customers who will paid their premium
through e-wallet will get cash back in 10% or 8 % but unfortunately
lic does not provide me cash back in my back account neither in my
e-wallet account through which i have paid the lic premium of Rs
11003.

The details have been given below :
Lic Policy No-564755563
Transaction id- 301002173314
Date & Time of transaction - 22/12/2016 & 10:56:28

please...
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation Of India [LIC] — Online statement of housing loan.

 manashi adhikary on Jan 14, 2017
Please send housing loan monthly statement for current financial yr.by e-mail for income tax purpose.I have already paid january emi, but i need statement from march 2016 to february 2017.kindly send it as early as possible neither i will be in great trouble.Now i have been transferred from kolkata to alipurduar very recently therefore i am unable to collect statement from kolkata office.

e-mail address; aniruddha.mondal22@gmail.com...
Complaint comments  Read comments [1]Complaint category Loans

Life Insurance Corporation Of India [LIC] — Paid Online premium payment through net banking.

 Sujan Kumar Chatterjee on Jan 14, 2017
Sir I have paid Online premium of rs.1668.00 for the LIC policy no 382527784 . But after the completion of payment verification i got the message that transection failure. Again I repeat the same process but the result was same.
Then I paid the premiume through the office window of LIC Branch RAJNANDGAON
After it when I checked my bank account details the premiume amount of RS 1668.00 has been debited from my bank account twice.
Debited ref.no.is as follows-
HSBI5036899857IGAAOZYTP1-Rs.1668/-
HSBI 5036929547IGAAOZZRD9-Rs.1668/


I request...
Complaint comments  Read comments [2]Complaint category Insurance

Life Insurance Corporation Of India [LIC] — Non receipt of premium acknowledgement slip

 sankarighosh on Jan 14, 2017
Iam Sankari Chatterjee . LIC holder of your company. My LIC policy number is 429798261.I am paid premium online today i.e.14.01.17amount of Rs. 1555/-, and the same amount debited from my account but I have not received any premium payment acknowledgement receipt for my record . Request you to email the acknowledgement on my email id. sankarighosh12@gmail.com. I require the same for the submission of my income tax exemption proof....
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation Of India [LIC] — Inappropriate Behaviour

 Ashish Gharde on Jan 13, 2017
Hello Sir\Madam,

My name is Ashish Gharde
My policy number is 975800338.
I pay the premium in the Pimple Saudagar branch.
Unfortunately I lost my receipt for 2016.

So my wife went to the below branch with an application which I gave to her.
LIC Of India, Lakshadeep Plaza, 1st Floor, Rahatani Chk, Pimple Saudagar, - Pune-411027.

My wife requested to provide a document which I can submit in my office for declaration for Income Tax purpose.

The Lady officer who spoke to my wife was very rude, unprofessional and...
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation Of India [LIC] — I am complaining about my agents portal ID and password.

 sangitakale22 on Jan 13, 2017
Dear sir/madam,
I am Sangita Balasaheb Kale agent of LIC OF INDIA with agency code 1027395L, Licence number 6256048427 connected to Swargate branch.
I forgotten my agent portal ID and password. Please send me new portal ID and password to my e-mail ID : sangitakale22@yahoo.in
Name. : Sangita Balasaheb Kale
Agency code : 1027395L
License no : 6256048427...
Complaint comments  Read comments [1]Complaint category Insurance

Life Insurance Corporation Of India [LIC] — Foret of userid and password of online payment of lic policy

 suru jamwal on Jan 12, 2017
Sir,
I have forgetted my online userid and password of online payment of liC. Therefore it is requested to provide the new userid and password to me for online payment of lic premium

I am very much thankful for your kindness and co-operation on the above matter. it is also requested to provide the required information to me on my email id i.e. surujamwal@gmail.com...
Complaint comments  Read comments [3]Complaint category Insurance

Life Insurance Corporation Of India [LIC] — After getting the transaction is failure I paid my premium in the lic office RAJNANDGAON, CHHATISGARH

 Sujan Kumar Chatterjee on Jan 11, 2017
After the completion of online premium payment through internet banking by the LIC app on 10/01/2017 i got the report in app that my transection is failure then I paid my premium Rs.1668.00 in the LIC office RAJNANDGAON, CHHATISGARH.
But today when I am checking the status of my bank account details the amount of online premium payment through bank has been debited.
Kindly arrange to refund the amount in my account.
Thank you!...
Complaint comments  Read comments [1]Complaint category Insurance

Life Insurance Corporation Of India [LIC] — Completed transaction online successful but not received Receipt

 kapil dongre on Jan 13, 2017
Please email me LIC receipt to kapil.dongre@gmail.com

Transaction Id Date Total Amount Status
13933424
08-01-2017
11:53:09
10, 000.00 Completed Successfully

Hi,

I have done transaction for my policy "355842362".
Name : Ramesh Dongre
Payment : 10, 000.
Transaction ID: 13933424
Date and Time : 08-01-2017 11:53:09

I am able to check the status and its showing Successful. But I have not got receipt till now.


Please note the Transaction Id and Date for...
Complaint comments  Read comments [2]Complaint category Insurance

Life Insurance Corporation Of India [LIC] — Lic website not opening

 raja7370 on Jan 11, 2017
I have been trying to open / login to the LIC website, but the site dosen't respond. This is very poor customer service from LIC.
Especially now when we have to submit the LIC premium payment slips at our office. If these slips are not submitted on time tax will be deducted from the salary.
If someone at LIC is listening / paying attention to this then I request you go kindly look into why your website is not functional & get it up & running at the earliest....
Complaint comments  Read comments [3]Complaint category Insurance

Life Insurance Corporation Of India [LIC] — To enroll policy in lic portal

 SUBHASISHKUMAR CHATTOPADHYAY on Jan 11, 2017
I tried to enroll my policy vide no 424760952 in lici portal for receipt of on line
paid of the said Policy(as non registered ), but every time i could not be succeeded, as such i am not getting any receipt, though i paid the premium on 31/12/2016, further it is to inform you that, i personally tried to enroll my the said policy and every time it is answered by you that, you will be informed after
success, but actually not getting any reply. Pl do the needful...
Complaint comments  Read comments [1]Complaint category Insurance

Life Insurance Corporation Of India [LIC] — Update Email [Resolved]

 Bhanu_lic on Jan 11, 2017
My policy no. 645287394, 647615374, 648391916, 647539967

Please update my e-mail address as bhanu2886@gmail.com

Unable to pay my premium.

Previously i updated my LIC profile with incorrect email address. I forgot the password and unable to login. Unable to pay my premium in time using the LIC portal. Please update my profile with given email id asap.

Thanking you,
Bhanu Kiran...
Complaint comments  Read comments [2]Complaint category Insurance

Life Insurance Corporation Of India [LIC] — Unnecessary debited 502 amount from sbi account as i dont have any LIC scheme

 rukhsana123 on Jan 10, 2017
Rupees 502 amount is get debited from my sbi account on 6th jan 2017 for reason DEBIT
0000000CO290578370000SBI LIC LTD OPERATIVE A/C0000, but i dont know why this amt is get debited coz i dont have any LIC or other plan and regarding this i have visited to sbi home branch on 7th jan 2017 but no resolution after that service manager patel sir told me to submit an application to sameer sir so my mother visited to sbi home branch on 9th jan 2017 to submit an appln but sameer sir not accepted app. my sbi account number is : 20077640034....
Complaint comments  Read comments Complaint category Banks

Life Insurance Corporation Of India [LIC] — Change my DOB

 Pratap sethy on Jan 10, 2017
Dear sir, please allow to me change the wrong date of birth is 01.01.1987 but my original date of birth is 09.04.1986 and my policy no is 597031320 . otherwise please you change my date of birth and please active mobile alert in this no-9010674503 to be informed me my premium date and due date also.

Thanks & Regard
Pratap Chandra Sethy
jagatsinghpur, odisha
MOBILE NO--9010674503...
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation Of India [LIC] — Policy bond not get

 surender gusain on Jan 10, 2017
Hi All,

As per the above subject i am trying to call agent whose name is Najmi Khan(09015078397). i bought one policy from him. firstly after so many calls he provided my first premium slip and now still as yet i did not get any policy bond. As strange he is not answering my any calls and text.

So please take care of this. what should i do before to buy any policy we get lots of calls but now i am unable to receive my policy.

LIC is good but that kind of guys and their behaviour to the person is not good for LIC Image....
Complaint comments  Read comments [1]Complaint category Government Organizations

Life Insurance Corporation Of India [LIC] — Online premium payment receipt not recieved

 Prameela William Shine on Jan 10, 2017
Dear Sir / Mam
My name is William Rodrigues, I have paid lic premium amount Rs1748 online using debit card on 06.01.2017 but I have not recieved any reciept from you. hence I request you to send the payment reciept to my email id:pwilliam170@gmail.com as early as possible.

Name: William Rodrigues
Lic Policy no:364235026
online payment date:06.01.2017
amount:1735(actual amt)+13(fine)=1748

thank you...
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation Of India [LIC] — Lic payment without recipt

 ak281997 on Jan 9, 2017
Sir,
I have paid lic premium installment amount 4939/-through our official website
having a policy number is 283324810 on dated 02/01/2017, the payment was successful but still today I did not get any payment receipt from you.
The installment amount is debited from my (state bank india) account.
Therefore, i kindly request you to please resolve my problem as quickly as possible.
Thank you sir...
Complaint comments  Read comments Complaint category Insurance

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