Life Insurance Corporation of India [LIC] Customer Care
Life Insurance Corporation of India
Customer satisfaction rating: 2%
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4331
COMPLAINTS

Life Insurance Corporation of India [LIC] Customer Care

Life Insurance Corporation of India

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Address
LIC Central Office, 2nd Floor, Jeevan Bima Marg
Mumbai
Mumbai City District
Maharashtra
India - 400021

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
409
down
215
up
143
down
81


Fax:
Fax:
+91 22 2288 4103  

Additional info
Central Zone
Bhopal: +91 75 5267 6254
Gwalior: +91 75 1244 8606
Indore: +91 73 1252 3513
Jabalpur: +91 76 1267 1079
Raipur: +91 77 1258 3062
Satna: +91 76 7222 8100
Shahdol: +91 76 5224 8469

Central Zone
Begusarai: +91 62 4324 5265
Berhampur: +91 68 0229 6390
Bhubaneswar: +91 67 4230 3140
Cuttack: +91 67 1230 7857
Hazaribagh: +91 65 4627 2611
Jamshedpur: +91 65 7232 0564
Patna: +91 61 2220 4067
Sambalpur: +91 66 3254 1388

Eastern Zone
Asansol: +91 34 1225 6012
Bongaigaon: +91 36 6422 8281
Guwahati: +91 36 1263 8404
Howrah: +91 33 2243 4614
Jalpaiguri: +91 35 6125 5443
Jorhat: +91 37 6236 1613
Kharagpur: +91 32 2225 3302
KMDO 1: +91 33 2212 6122
KMDO 2: +91 33 2397 0025
KSDO: +91 33 2334 2708
Silchar: +91 38 4224 1716

North Central Zone
Agra: +91 56 2252 5972
Aligarh: +91 57 1242 0066
Allahabad: +91 53 2240 1854
Bareilly: +91 58 1230 1712
Dehradun: +91 13 5266 8231
Faizabad: +91 52 7824 4261
Gorakhpur: +91 55 1223 0322
Haldwani: +91 59 4626 7886
Kanpur: +91 51 2236 8546
Lucknow: +91 52 2262 4214
Meerut: +91 12 1267 1201
Varanasi: +91 54 2245 4420

Northern Zone
Ajmer: +91 14 5266 1878
Amritsar: +91 18 3255 6658
Bikaner: +91 15 1222 5920
Chandigarh: +91 17 2278 4620
Delhi 1: +91 11 2884 4132
Delhi 2: +91 11 2882 2223
Delhi 3: +91 11 2885 5115
Jaipur 1: +91 14 1274 5834
Jaipur 2: +91 14 1271 3708
Jalandhar: +91 18 1245 9826
Jodhpur: +91 29 1265 7849
Karnal: +91 18 4226 6580
Ludhiana: +91 16 1252 1838
Rohtak: +91 12 6222 8328
Shimla: +91 17 7262 9212
Srinagar: +91 19 1247 5839
Udaipur: +91 29 4248 8581

South Central Zone
Bangalore 1: +91 80 2296 6515
Bangalore 2: +91 80 2296 6812
Belgaum: +91 83 1243 8808
Dharwad: +91 83 6244 1968
Hyderabad: +91 40 2342 0771
Kadapa: +91 85 6224 7017
Karimnagar: +91 87 8224 0597
Machilipatnam: +91 86 7222 3372
Mysore: +91 82 1249 5764
Nellore: +91 86 1232 3072
Raichur: +91 85 3223 2432
Rajahmundry: +91 88 3242 3832
Secunderabad: +91 40 2766 5039
Shimoga: +91 81 8225 1320
Udupi: +91 82 0253 6907
Vizag: +91 89 1253 3211
Warangal: +91 87 0257 9364

Southern Zone
Chennai 1: +91 44 2861 0353
Chennai 2: +91 44 2345 1551
Coimbatore: +91 42 2230 3503
Ernakulam: +91 48 4236 1938
Kottayam: +91 48 1258 0121, +91 48 1258 0102
Kozhikode: +91 49 5272 6006
Madurai: +91 45 2253 7778
Salem: +91 42 7241 1487
Thanjavur: +91 43 6223 3678
Tirunelveli: +91 46 2256 0860
Trivandrum: +91 47 1254 0932
Vellore: +91 41 6222 6718

Western Zone
Ahmedabad: +91 79 2551 1419
Amravati: +91 72 1255 1145
Aurangabad: +91 24 0232 9299
Bhavnagar: +91 27 8242 1963
Gandhinagar: +91 79 2323 8250
Goa: +91 83 2243 8418
Kolhapur: +91 23 1266 1135
Mumbai 1: +91 22 2202 8225, +91 22 6659 9066
Mumbai 2: +91 22 2401 0375, +91 22 3049 2020
Mumbai 3: +91 22 6781 9220
Mumbai 4: +91 22 6659 9233
Mumbai 5: +91 22 2626 7050
Nadiad: +91 26 8253 2134
Nagpur: +91 71 2254 6436
Nanded: +91 24 6222 1777
Nashik: +91 25 3231 7607
Pune1: +91 20 2551 2969
Pune 2: +91 20 2421 7638
Rajkot: +91 28 1248 3210
Satara: +91 21 6222 4708
Surat: +91 26 1280 1407
Thane: +91 22 2582 9702, +91 22 2582 7728
Vadodara: +91 26 5222 5188

View More Information...

Customer satisfaction rating
2%
Complaints
4331
Pending
0
Resolved
66
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon08:00 am - 08:00 pm
Tue08:00 am - 08:00 pm
Wed08:00 am - 08:00 pm
Thu08:00 am - 08:00 pm
Fri08:00 am - 08:00 pm
Sat10:00 am - 06:00 pm
SunClosed

Life Insurance Corporation of India [LIC] related photos (377)

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Life Insurance Corporation of India [LIC] Complaints & Reviews

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Life Insurance Corporation Of India [LIC] — delayed of maturity payment

 Pm chatterjee on Nov 14, 2018
Policy NO[protected]
YOUR LETTER REF, NO . 576/CLAIM/MATURITY Dt. 19/12/17

Dear Sir,
i have taken a bank loan against this policy and cleared the loan and bank HDFC has given me a loan clearance letter reference No.CRU-NOC dated 22 feb 2018 but I have lost my original policy and tried to submit all document for maturity payment but the policy issuance branch not received and the refused to accept the documents .
please let me inform where i will go for this settlement and how .
documents available to me.
signed voucher
NOTARY DECLARATION ON...
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation Of India [LIC] — cheating by lic of india marketing managers

 Venkata80495095 on Nov 10, 2018
Uae. Unfortunately i made a mistake to invest in the lic policies based on the recommendation of corporation bank of india. The sale of these policies are done by lic is based on the misrepresentation of policy terms and commitments given by your lic marketing managers (Mr. Zia, mr. Devappa naik and mr. Vijay kumar shetty) in presence of the corporation bank manager, ashoknagar branch, mangalore dk, who is the agent and mediator for all these lic policies. All of your managers clearly said that, since the funding is done from the nre account, the pension annuity will not be attracting any income...
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation Of India [LIC] — lic india portal is not working. lic application is not worst

 eskailash@gmail.com on Nov 10, 2018
I like to know, why lic has introducted online payment of its policies.
Please discontinue and announce in public media and paper, so i will not try to log on to lic india portal. To pay my lic policies amount. The lic portal https://ebiz.licindia.in/D2CPM/#Login hangs, hangs, hangs hangs, and there is no end to its hang. I had tried to login to lic many times, i face this problem. Recently from 5th nov 2018 to 10th nov 2018 the portal is not working. And i inquired from the lic agent. He also confirmed that lic portal is giving hardship to its policy holders by not working. Can lic official...
Complaint comments  Read comments Complaint category Insurance

Lic — unable to enroll with cognizant

 ananyaj on Nov 9, 2018
Registered my LIC Policies and registeration was successful, next step if I try enrolled my policy under "http://customer.onlinelic.in/cbv/"for Cognizant, it shows error that I m not a registered user

"It seems that you have not yet registered yourself in our Customer Portal.
Kindly click here www.licindia.in to create Portal-ID."

But I have already registered my policies. Please let me know how to enroll it with employer....
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation Of India [LIC] — my policy has been registered in someones name.

 samtu on Nov 7, 2018
Dear lic,

I am aggrieved to say that, my and my wife's policies have been registered online in someone's name. Whenever i try to register my policy online, it says that the policy has been registered.in whose name and by whom, i don't know.

I opened my policy through an agent. I have apprised the same with the agent but he only assures without any solution till date.

I am worried. Please help. I trust lic but i have reservations about agents.

Thanks....
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation Of India [LIC] — delay of money back

 Babymp on Nov 7, 2018
Sir, i am mp baby, policy no:[protected], agent code is 0149664p. I am policy holder of bima gold. I am never due in paying the premium. When i took the policy i was in huzurnagar, nalgonda district, telengana state. Iwas receiving my money back amount of rs 20000 on time. But i had to transfer to zirapur, rajgargh district, madhyapradesh state. I was unable to receive the amount rs 20000 which was to be paid for me in 2018. Sir my account no is [protected] and ifsc code is bkid0009951.
Sir, i would like to know how the amount could reach to me. I would like to know what other kind of...
Complaint comments  Read comments [1]Complaint category Insurance

Life Insurance Corporation Of India [LIC] — annuity m09039051 - payment stopped w. e. f. october 2018

 Pankaj1764 on Nov 6, 2018
I was getting my annuity payment for annuity policy no. M09039051 through my hdfc bank account - [protected] - at thakur village, kandivali east branch till september 2018.

Now it is stopped w. E. F. October 2018.

What are the reasons for stopping the same?

What are the remedies to restart the same?

How can i avoid such payment stoppage....
Complaint comments  Read comments Complaint category Insurance

Lic — premium not deducted from account

 gaikar999 on Nov 5, 2018
I would like to know that my premium for policy is not deducted after filling NACH mandate form. i have recieved message from bank that its is approved .

i want to know after visitng lic branch office at dombivli and doing necessary things why it is so slow and dont work properly,
for small things everytime we cant visit dombivli branch.

from august premium is not detected for the mentioned policy number.

details of policy is
policy number:[protected]

please provide some easuy solutions and dont make people run unnecessary.
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation Of India [LIC] — delete my online account

 Sikandar Padhan on Nov 3, 2018
I deepanjali padhan beg to draw your kind attention that i am having policy no.[protected] and create my online account through customer portal.in my account i have mistakenly enter wrong mobile no. And e-mail id that is why i cannot access my account. So i request you to delete my online account. Frequently i tried to update my e-mail and mobile number, but i could not succeed in this matter. I think i am not safe in my online account. Therefore i request you to delete my online account. For which i shall be obliged....
Complaint comments  Read comments [2]Complaint category Other

Life Insurance Corporation Of India [LIC] — wrong entry of email is

 LK Singh on Nov 3, 2018
Sir i paid two lic premium on a 31 oct 18 for policy no[protected] &[protected] and the reference no for payment are igaerfrxh6 & igaerfsll2. I wrongly entered my email id as lksingh716@gmail.in in place if lksingh716@gmail.com. So please correct my email id on yr site so that i can see my policy payment on net on email id. My email id us lksingh716@gmail.com. Thanking you....
Complaint comments  Read comments [2]Complaint category Employees

Life Insurance Corporation Of India [LIC] — -lic loan officer 100 feet road coimbatore

 Srinath Ramachandran on Nov 2, 2018
Useless staffs not even worth giving monthly salary to the loan officer i went with my policy to take a loan on my policy and gave her my latest bank savings account, +id proof etc a cancelled cheque, a covering letter mentioning that the old bank account was dormant more than 7 years back she purposefully made a transfer to the inactive bank account and my money is stuck it was for an medical emergency operation sadly sadistic frustrated women with 0 human values. I will never buy an lic policy again in my life. I wish lic should take strictest action on this negligent staff immediately and terminate...
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation Of India [LIC] — money not received from lic after paying premium timely

 Swetapjain on Nov 1, 2018
This is to inform you that we have not receive the bond or money from lic branch 919. Our policy is due and we have submitted all the required documents to surrender the policy yet there is no update from lic nor from the agent.

My agent name is mrs. Kalpana and she was asking us to follow up with lic branch 919 who are not responding to calls and now even she has stop taking calls.

Policy number:
[protected] vaishali prakash jain
[protected] sweta prakash jain

Premium policy due date - march 2018
Policy commencement - 2006
12yrs...
Complaint comments  Read comments [1]Complaint category Health & Life Insurance

Lic — policy bounce

 rickysingh on Nov 1, 2018
Sir mera naam rajiv singh hai, haridwar uttarakhand se,
Sir, mujhe ek lic agent ne jabardasti se ek policy kra di thi jiski half yearly amount 11538 thi, maine 2 baar deposit ki hai jaise taise karke, par aage ke liye nahi de paya policy laps ho gyi, mera policy no hai[protected].
To sir mai ye janna chahtu ki kya mujhe mera deposit kiya hua paisa mujhe mil sakta hai ya nhi?...
Complaint comments  Read comments [1]Complaint category Insurance

Life Insurance Corporation Of India [LIC] — non payment of maturity value on date policy no 231987855 a/c p k gupta

 prabhatgupta10038@gmail.com on Nov 1, 2018
Policy no[protected] was taken by me in 1998 and was due for payment maturity on 28/03/2018. During this period i have been transferred from one city to another and my present address was advised time to time to your thafer house branch. When i visited kanpur in 2017 and come to notice that the policy is domiciled to your cab 1 bhargava estate kanpur. I met to then branch manager sri ram balak and i completed formalities of neft provided details of my present address and account details with neft form and was assured by the branch manager sri ram balak that the payment will be effected on maturity...
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation Of India [LIC] — amount got deducted from account, but premium is still showing due and no receipt generated.

 paniprathap on Oct 30, 2018
Hi

Yesterday i have paid a premuim of 598 throgh lic portal, using pay direct option.

I used kotak debit card to make the payment. But amount got deducted from account, but premium is still showing due and no receipt generated.

Kindly look into the issue and let me know that whether the amount wil be refunded and should i make the payment one more time.

Please help....
Complaint comments  Read comments [1]Complaint category Insurance

Life Insurance Corporation Of India [LIC] — lic premium paid twice, but didn't get the refund

 sharmisthabasu89 on Oct 29, 2018
My lic premium is paid twice, the second premium was paid on 25th sept 2018, i have made complain to there customer care several time but problem is not solved yet. I also made complain to the concern branch, but its already a month passed, but didn't got the refund. Lic demands that they have refunded the amount to my account on 4th october 2018, but my bank transaction doesn't reflect that. I also informed them about that too, but still not refunded. Please help....
Complaint comments  Read comments [1]Complaint category Insurance

Life Insurance Corporation Of India [LIC] — change of gender in lic online profile

 suzandsouza on Oct 28, 2018
My gender has been incorrectly mentioned as male in lic website

I am not able to update my gender in the lic online profile on the site

I have sent an email on dec 21 on portalsupport@licindia.com. However, i haven't received any revert. I have also sent follow up emails. I have also visited the branch office and submitted a letter to update gender. Still have not received any response

I am facing a difficulty since i am not able to download premium paid certificate....
Complaint comments  Read comments [4]Complaint category Insurance

Life Insurance Corporation Of India [LIC] — rate of interest changed to 11.45% without any information

 Pritishah10 on Oct 28, 2018
Regretting why i have taken loan from lichfl. They are just cheating people and nothing else. The interest rate has been changed to 11.45% from 9.6% without any intimation. Market rate itself is not so high. Other banks are offering interest rate of 8.8% whereas lic is charging 11.45% and on what basis no clarification. There customer care never works, nobody anwers any call. Everytime you have to visit branch for even a small query.
Pls help....
Complaint comments  Read comments [1]Complaint category Loans

Life Insurance Corporation Of India [LIC] — not received lic payment receipt I have paid through online.

 Parma Ram on Oct 26, 2018
I paid rs. 3354.53 for policy no.[protected] through lic pay direct on line service. Rs. 3354.53 has been debited from my account but during the payment process lic portal showed transaction failed

I paid rs. 3357.60 for policy no.[protected] through lic pay direct on line service. Rs. 3357.60 has been debited from my account but during the payment process lic portal showed transaction failed

Both the policies have same situation. Please do some needful help....
Complaint comments  Read comments Complaint category Insurance

Life Insurance Corporation Of India [LIC] — not receiving premium deposit receipt

 Rajendra Nema on Oct 24, 2018
I rajendra kumar nema paid online payment of rs 44259.94 for premium deposit under policy no.[protected] of aditya kumar nema on 23-oct-2018 and reference no. Is igaepxxvk7. But till date i have not receiving premium deposit receipt for online payment by state bank internet banking. Please clear my transaction and issue premium receipts for same. Thank you....
Complaint comments  Read comments [2]Complaint category Insurance

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