[Resolved]  LIC Housing Finance Ltd — no proper customer care procedures

Hello,

My loan a/c no :[protected] dt.12/11/07 - with interest rate of 10.25 from Thane ( Mumbai - Mahararstra ).So far no of times interest rates must have been fluctuated but no information has been received by me from LICHFL so far.

The staff is forcing most of the customers turning to their branch office ( Thane ) to go to Agents and put make your applications thro' agents only.

The whole business has been chanelised thro' Agents, those who try to ditch customers with false committments, wrong informations, wrong guidence and nothing goes in a authetic way in the said branch.

The current branch Manager seems to be a good person Mr.Mohan, but the whole staff ( including Mrs.Chitale ) has some hands-in-gloves with agents to ensure most of the business thro' Agents.

So beware of the said institute.Not worth to deal with for an educated customers.


Nitin shinde
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Aug 14, 2020
Complaint marked as Resolved 
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my lic policy no.[protected], it is a money back policy. on 28th march 2009 lic send me a cheque of rs. 20, 000.00 as a money back amount by registered courier but we not found any cheque till 24.04.2009, i went to lic many times for check the status of cheque but lic officer said that we were send the cheque already but i don't found it and they were not solve the my problem and ask me every time that you comeback after 2-3 days.
dheeraj goyal
hello sir,
your bikaner lic housing fiance branch manger not copprate with me, my loan a/c no:[protected] are complet but he did not give my document lat two months, and your jaipur depatment are inculde also, plz give response agrently, my last opetion only court, so plz action argently,



deepak joshi
[protected]
aginst my loan account no. 11086893 with asafali, new delhi, advnace P.D.C.cheqe were submitted to faridabad office. Now i have received a letter for non payment of dues for the monthof july-09. I understand that the cheque has never been put up for collection form your ned. If there is any rejection from bank, i may be provided the reasons and documents from bank.

Further the tel.no.[protected]/23234933/23232830/32641060/23218301, all number are un replied.Belive that no one is deputed to attend the customer or else persons may be enjying th govt. job.

Awaiting call in response to my complaint.

DILIP GANDHI
[protected]
My Loan acct No[protected] appl no 112282, EMI Rs18322/-
Due dt 05 of every month.

Since last four monts my EMIs are not being deducted through ECS. I personally contacted your office at JEEVINSHREE, 1109, UNI RD, PUNE 16. Despite assuarance from your staff, next month story is repeated. And landing every time with late peyment charges for no fault of customer. I always kept required amount in balance for this EMI clearance. I am regular paying customer, you can check your records please.

Even now my EMI for the moth of Mar 2010 is not deducted. For immediate action please. I hope somebody is responsible for it.
waiting for response/ action and confirmatio.
Dear Sir / Mam

I am your customer with loan A/C #10003947
Actually, I called to the LIC Housing office for checking whether they got my cheque of April month or not, and they told me that they got that, now whenever the cheques are finished with you. Kindly let me know for that, otherwise i will not going to pay any sort of late payments or penalty to you.

Thanks & regards,

Shradha Khandelwal
[protected]
Sir/Madam,

I am your customer with Loan A/C No.[protected], I called several times to get the information that why my ECS not cleared on due date. I always having suficiet balance in my Bank Account. To get simple
information I called atleast 25 times on various LIC customer care no. but no one given me proper Answer.
Finally I got the concern person name & no. MANISHA JOSHI - Deputy Manager of ECS Dept - [protected]. I called her 10 times but she is not in moode to pick up the call and said "Hello" also. I must say that
LIC customer care are useless. They are like govt employee who always have big work that is "No Work".

Santosh D. Parmar
[protected]

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