[Resolved]  Lic Housing Finance Ltd. — About worst service regarding Home Loan

My file no is – 510040.

This is Lalit Kumar from World Health Organization. I applied for a Home loan from Ghaziabad, UP Branch. I have a plot in Gurgaon.
I want to construct house on that plot so I applied for a Home Loan with LIC Housing in Aug 09. I completed all the formalities with the branch and deposited all necessary documents of property in Aug 09.

The problem was that I had a pending car loan. But my agent told me that he will provide the money without NOC of car loan. So I started the construction of basement in Oct 09. After one month, he told me that cheque will be provided only when I submit the NOC and please note after one month he told me this. So I arrange the remaining money of car loan and close the car loan in Oct 09. I fax the receipt of car loan to agent. Up to this point almost 90% work of basement has completed. Now I do not have enough money to start the work and agent told me that cheque will take some more time. It is almost 2 and half month and I have not got the cheque.

In the mean time I have given him the estimate of home construction and receipt of car loan. But still I have not got any cheque. Every time I called him, he told me that I will get the cheque in 1 or 2 day, but the condition is same. Now the situation is I have no money. I’m just fed up with agent. He never provides me the correct information about the loan so that I can plan accordingly. Now I am stuck. I have no way out. At this time, he still not sure about cheque. Even he has not provide the correct document and information to valuation department so they have to call me for the valuation report to know the exact details about the property and I have to explain them the whole case.

I tried to call the branch manager but every time her phone was switched off.

It’s almost more than 2 and half month. Please take necessary action regarding this. I’m now in so much trouble and if situation will be like this then probably I’ll not recommend LIC for Home Loan to any other person. So I request to take the necessary action asap.