[Resolved] LIC India, Mumbai — Late fee wrongly charged
PPriya S Rajput
Sub : Wave off of late fee wrongly charged on new Policy no :[protected].
I had taken LIC Jeevan Saral Policy no :[protected] in the month of December 2009.
I had submitted the bank verification form duly verified by the bank along with a cheque sleeve bearing the MICR no of the bank. A cheque of first premium amount was also submitted to LIC. The further premiums were suppose to be deducted from my bank a/c thru ECS.
On checking with the bank I came to know that premium is not getting deducted nor LIC has intimated me about the same.
I had submitted all the documents to LIC on time and I also maintain sufficient cash balance with the bank.
On calling my LIC branch 935 , they informed me to pay 3 month premium in cash ( 3062 * 3 ) for the month of Jan’10 , Feb’10 , Mar’10 with a late fee of Rs 61/- .
When I objected to pay late fee, I was informed to contact PCMC LIC branch.
They informed me that PCMC received the invoice only on January 14 & as my premium date is 15th of each month , it was late to inform the bank to deduct the premium. In Feb’10 also the premium was not deducted by LIC.
If PCMC received the invoice late in January ’10, they could have collected the premium on time in the month of February’10. In Feb’10 also the premium was not deducted by LIC.
If there is some lapse on LIC behalf, why should I pay late fee for the same.
Please look into the matter as I have to paid 3 months premium in cash with the late fee , I am requesting you to inform LIC to refund me the late fee Rs 61/- wrongly charged.
Waiting for you prompt action for waving off the late fee of Rs 61/-.
Email-id : [protected]@yahoo.com
B/506, Raj satyam apartment
Shiv vallabh road
Dahisar (E) , Mumbai 400 068
Complaint marked as Resolved Aug 14, 2020