[Resolved]  Lic Of India — Delay in payment after maturity

To
The Regional Manager , CRM
18.11.2009
Life Insurance Corporation Of India
Kolkata. Re:
Non payment on maturity

Policy No,[protected]

K S D O Salt Lake Br.
Dear Sir,

This is to bring to your notice that I am a Policy holder of LIC
Policy No.[protected] due for payment on maturity ,date 28.09.2009.
As per your long standing practice a reminder letter along
with a Form is
sent to the policy holder to complete the maturity proceedings,
which I have not
received till date.
I approached to your agent Sri Sambhu Das, Agent code --- 00869413
DO Code --- 0004. who in turn collected a Form from your office and
after filling
it up properly, he submitted the Form along with the Original Policy
Certificate to
the Salt Lake Office on 13.10.09 and confirmed me of the payment, as per my
option given on the application form, within 15 days.
After waiting for about a month, I contacted the Br.Manager
on 13.11.09 to
know the reason of such delay, who could not reply readily and asked
me to call
again. I again called her on 17.11.09 but to no avail. On my call on
18.11.09 she
told that, she could not trace out my application and asked me to
give her a photo
copy of the Receipt of receiving the application.Which I strongly refused.

As I am in urgent need of the money for my DAUGHTER'S MARRIAGE , I
expect your immediate intervention in to the matter to resolve my grievances
and solve the problem to keep up the name of your organisation.

Thanking you in anticipation.

Yours sincerely,
Shyamakanta Banerjee
6/2, Gope Lane,
Kolkata[protected]