[Resolved] Lic Of India — No Transparency from LIC In Surrender of Pension Policy | |
My mother had taken a pension policy no[protected]principle investment of Rs 99000) from LIC in 2002 and was assured a pension of over Rs 700/month, post 2 years of investment. The pension started 10 months late and with an amount of approx 375. My mother decided to surrender the policy in[protected] but was rejected by LIC, however due to her age and health; we reapproached LIC in 2009 and were assured surrender with a Surrender Value of Rs 108000 confirmed by Ms Chandrakumari of LIC. At a later date LIC unilaterally changed the Surrender Value to Rs 74547 and has not given clarifications as required. LIC has taken back the Original Policy Papers and has also stopped the pension amount. I have written to the Chairman of LIC India many times, but there is no response. Pls advice. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
6 Comments | |
Comments
LIC seems to just sell its policies and thereafter forget the customers. The officers don't even bother to reply. While LIC claims to be customer friendly through TV adds. Are they misleading the public?
LIC of India is not customer friendly and they never bother to reply to Customer's grievances.After the maturity of the policy, they often Cheat the policy holders by giving lame excuses.They remember abt terms and conditions and rules/ regulations at that time only.
Dear Sir,
My policy No:[protected]
LIC of India is not customer friendly and they never bother to reply to Customer's grievances.After the maturity of the policy, they often Cheat the policy holders by giving lame excuses.They remember abt terms and conditions and rules/ regulations at that time only.Even RM (CRM), Chennai is not bothered to answer the Grievances addressed to him.
Thanks and Regards,
P.V.Haridasan
P.B.No:5295
Ras Al Khaimah
U.A.E
My policy No:[protected]
LIC of India is not customer friendly and they never bother to reply to Customer's grievances.After the maturity of the policy, they often Cheat the policy holders by giving lame excuses.They remember abt terms and conditions and rules/ regulations at that time only.Even RM (CRM), Chennai is not bothered to answer the Grievances addressed to him.
Thanks and Regards,
P.V.Haridasan
P.B.No:5295
Ras Al Khaimah
U.A.E
To
The Respected Chairman
Lic of India
Dear Sir, Sub: Maturity claim cheque is due from 29.08.2008 and harassed from the branch under policy no.[protected].
City branch no. 3 situated at 14 Madan Street, Kolkata-72 who are harassing for my maturity cheque. I have complaint against the said branch for maturity cheque excess deposit of premium and for penalty interest but the said branch is yet unable to send my maturity cheque but in their computer record one cheque issued for the maturity vide cheque no. 0212148 of Rs. 21, 728/-which I not yet received from the branch.
The branch has sent me a cheque of Rs. 4096 vide cheque no. 195850 dated 25.04.2011but the maturity cheque of Rs. 21728/- is yet due from that branch.
The said branch is careless and harassing to me intentionally.
Please acknowledge it and take necessary action against my harassment.
Thanking you,
Yours faithfully,
Madhuri Rani Guchait
40/1, Strand Road, 1st floor,
M/s. Quick Xerox, Kolkata-700 001
The Respected Chairman
Lic of India
Dear Sir, Sub: Maturity claim cheque is due from 29.08.2008 and harassed from the branch under policy no.[protected].
City branch no. 3 situated at 14 Madan Street, Kolkata-72 who are harassing for my maturity cheque. I have complaint against the said branch for maturity cheque excess deposit of premium and for penalty interest but the said branch is yet unable to send my maturity cheque but in their computer record one cheque issued for the maturity vide cheque no. 0212148 of Rs. 21, 728/-which I not yet received from the branch.
The branch has sent me a cheque of Rs. 4096 vide cheque no. 195850 dated 25.04.2011but the maturity cheque of Rs. 21728/- is yet due from that branch.
The said branch is careless and harassing to me intentionally.
Please acknowledge it and take necessary action against my harassment.
Thanking you,
Yours faithfully,
Madhuri Rani Guchait
40/1, Strand Road, 1st floor,
M/s. Quick Xerox, Kolkata-700 001
36%
Complaints
6212
Pending
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Resolved
2214
+91 22 2217 8600
+91 75 5267 6254
LIC Central Office, 2nd Floor, Jeevan Bima Marg, Mumbai, Maharashtra, India - 400021
The Respected Chairman/Zonal Manager
Life Insurance Corporation of India
Central Office
Dear Sir, Sub: non issue of surrender cheque
under policy no.[protected]
from branch 10 under KMDO-1
I like to lodge about the pending surrender cheque which I submitted on 10th June to the said noted branch office and yet they are unable to issue me surrender cheque against my above noted policy.
It is also to be recorded that the said branch is now harassing to me before my submission.
I request you to vouch my pending matter and arrange the surrender cheque and send it as mentioned address on voucher.
Thanking you,
Yours faithfully,
Asha Sharma
C/o, The United Sales Corporation
36, Strand Road, 4th floor, Room No. 19
Kolkata-700 001