[Resolved]  Lic Of India — Policy not cancelled

In my family from last 20 years me n my family have taken nearly 20 - 25 policies from LIC. Till date i had not got any policy from any private insurer as i have faith n trust in LIC.
But last year in Jan-2009 when i bought policy from LIC br.915,Mumbai through agent(DSR Insurance services) I faced a lot of problems. I regularly called agent for policy but i didn't received it.Then in the month of december 2009 nearly after 11 months i received my policy through courier and immediately i send it to branch 915 for cancellation. I received it back after 10 days stating that your policy cannot be canceled as per IRDA guidelines. When i asked branch 915 about the guidelines, they rudely told me that go and ask IRDA.
I had sent a complaint letter to IRDA on 15/01/2010. Still i had not received any reply.
Also my premium due date is Feb-28-2010.
Please help me to find out a way out of this, get my policies canceled and also refund my premium.