[Resolved] Lic Of India — Poor Customer Service | |||
My experience with L.I.C ( Life Insurance Corporation Of India) has been pathetic. It seems that the concerned insurance company does not even care about their customer base who like to utilize the modern technologies for getting prompt services. True , they have created a fancy websites , put on an IVR system but Customer Service , sorry to say , UTTER RUBBISH. I am banging my head from pillars to posts to get info about an LIC Policy created 3 years back. I had failed to pay the premium and hence i was worried that the policy might lapse. I am presently in the city beautiful Chandigarh. I work with an MNC , my work schedule is hectic and can not afford to visit the LIC offices to get my query clarified. On their website 90% of the contact numbers do not work. Few that do , says to me that my policy number is invalid , when the same policy number is being displayed on the website. Come on LIC .... admit that you have failed to keep up with the pace of modern world and you still expect people to carry their load all the way to the "babus" and get their business done. This is a shame for such an old company. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
dera sir
I forgot my LIC portal userid and password. My Policy number[protected], and premium amount 6671/-. Can you please tell me the process to get my userid and password or please send me my userid and password to my email id "[protected]@yahoo.com".
Bommidi Ram prasad
I forgot my LIC portal userid and password. My Policy number[protected], and premium amount 6671/-. Can you please tell me the process to get my userid and password or please send me my userid and password to my email id "[protected]@yahoo.com".
Bommidi Ram prasad
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+91 22 2217 8600
+91 75 5267 6254
LIC Central Office, 2nd Floor, Jeevan Bima Marg, Mumbai, Maharashtra, India - 400021
I forgot my LIC portal userid and password. My Policy number[protected], and premium amount 1531/-. Can you please tell me the process to get my userid and password or please send me my userid and password to my email id "[protected]@yahoo.com".