[Resolved]  Lic Of India — Complaint regarding policy no.[protected]

Address:

North West Delhi, Delhi

Dear Sir,

With due respect I am to state that I am the policy holder of LIC Jeevan Suraksha Pension Plan Policy no.[protected] which was to be matured on 26/12/2012. I had met the LIC department branch at 11-F, M-1 South-Ext. Part-II, New Delhi-110049. Prior to mature my Policy, I met Ms. Veena Tyagi (D.A.) of LIC at 11-F at M-1 South-Ext. Part-II, New Delhi-110049. She told me whether you want pension or surrender the Policy. I opted for the surrender of the Policy. I was also told by the LIC that you need not to pay the final premium of the Policy. If you want to get the surrender money. It was 1 Lac more approximate. I completed the all document and filled the complete form of surrender.

I deposited all document that is 1) Surrender form 2) NEFT Form 3) Original Policy no.[protected]. 4) Photocopy of Passbook. 5) Cancelled Cheque. These were deposited on 19th November 2012 at 11-F, M-1 South-Ext. Part-II, New Delhi-110049. Again I visited the at 11-F, M-1 South-Ext. Part-II, New Delhi-110049 and met to Mr. R.K. Bhutt the Branch Manager, Ms. Veena Tyagi (D.A.), Dak officials, They say that your papers are missing and we are not in position to find out them. I have the receipt with Date & Stamp Seal Dated : 19th November 2012. Now LIC Officials say that we are not in position to give your surrender payment.

I am 100% sure that I had deposited papers belong to Policy with Seal & Stamp Dated; 19th November 2012.

In view of above fact, I request to your good self that I may please be given my surrender payment at your earliest please because it is no where my fault. I am sending you scan copies of all deposited papers. Kindly find the same in attachments.

Thanks and Regards