[Resolved]  Lic Of India — LIC Office Staff

Address:

Mumbai City, Maharashtra

Hi,

I have two policies with LIC. I am married and my name & address is changed. Hence I went to LIC - United Building, Branch 895 in Fort which is next to RBI Building on 16th June 2010 . I went a 15-20mins early before their lunch time could over. I understand that I should have checked that 14:15 their lunch time gets over.... However, it was 14:15, 14:20, 14:25 & 14:30 and even more than that. Dear sir/madam, I have to take a day off from my office and go to LIC for my changes. I went there before on 13th June 2010 and they advised me that I had to take my original policies with me otherwise they would not make any changes. So I had to take another off. Hence I went on 16th again. The lady staff named Seema Chaughale over there, ARRIVED to her table only by 14:45 p.m. Again, she went to wash her tiffin box... DURING THE PUBLIC ASSISTANCE TIME.... She was giving the attitude as if she is at her own home... This is just not acceptable. Could you please look into this. This procedure of just changing the name and address has taken atleast one hour inspite of no other work with the lady called Seema Chaughale.... We would rather go for the private companies who are offering the life insurance rather than you guys....