[Resolved]  Lic Of India — Non receipt of maturity form from branch office 25J

Address:New Delhi, Delhi

My policy no. is[protected] which is about to mature on[protected]. But till date i had not received maturity form from branch 25J. I had launched my complaint on[protected] &[protected] thru LIC web portal.
Branch response was to send DV alongwith policy bond.
But i repeat that it is the duty of branch office to send the maturity form to their customer within 2 months from the date of maturity of the policy & LIC branch office is responsible for that as the same has been clearly mentioned on LIC website.
Please be advise that why LIC branch office is not obeying the rules & regulations being laid by IRDA.
You are requested to send DV / Maturity Form immediately to my address mentioned below.
Thanking you,
SUMIT KUMAR SABHARWAL
5186, Basant Road, Paharganj,
New Delhi -110055
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Aug 13, 2020
Complaint marked as Resolved 
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My policy no. is[protected] which is matureed on[protected]. But till date I had not received the difference amount.I received a discharge letter from the Branch office, Betul on dtd.[protected] wherein only Rs.12500.00 Basic Amount and Rs.16125 as Vested Bonus thus total Rs.29425.00 was paid to me where as the aforesaid was money back policy for this I lodged my complaint on[protected]
The policy was money back but during the course of first five years and subeequently ten years I did not get any refund cheque.Now, I request your kind honour to look in to the matter and arrange me my balance payment.
You are requested to investigate the matter immediately and convey me on my address mentioned below.
Thanking you,
Rajendra Kumar Paliwal,
O/o SE(O&M)MPMKVVCL,
Rasuliya,
Hoshangabad (M.P.)
Mobile No. [protected]

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